Current News

Check out the latest news from around the world by the industry's movers and shakers.

ottawatourism.ca
www.fallsconventions.com
www.halifaxconventioncentre.com
www.venueseries.com
theevent.mpi.org
site.pheedloop.com

Current News

September 26, 2024
ConferenceDirect Releases 2024 Caring & Connecting Report on Sustainability and Diversity Initiatives

Larry Hanson, Chief Marketing and Sustainability Officer, Joins Events Industry Council Sustainability and Social Impact Committee

ConferenceDirect is proud to announce the release of its 2024 Caring & Connecting report. This annual report highlights the company’s ongoing efforts to drive sustainability and diversity across its operations and the events industry.

The 2024 report details significant achievements, including ConferenceDirect’s continued progress toward reducing its carbon footprint through innovative event planning strategies, promoting social responsibility, and fostering diversity, equity, and inclusion (DEI) within the company and its partnerships. Key milestones include the company's first-ever carbon-neutral Annual Partner Meeting, increased investment in supplier diversity, and ongoing collaboration with industry leaders to advance sustainability goals.

In addition to releasing the Caring & Connecting report, ConferenceDirect is excited to announce that Larry Hanson, Chief Marketing and Sustainability Officer, has been appointed to the Events Industry Council’s Sustainability and Social Impact Committee. In this new role, Hanson will collaborate with other industry leaders to develop strategies that drive sustainability and social impact throughout the global events sector.

“As a company, we are deeply committed to creating meaningful change in the way we operate and the impact we have on the environment and society,” said Hanson. “Joining the Events Industry Council’s Sustainability and Social Impact Committee is a tremendous opportunity to help shape the future of sustainability in the events industry while aligning with ConferenceDirect’s mission to be a responsible corporate citizen.”

The Caring & Connecting report reflects ConferenceDirect’s strategic approach to environmental stewardship and DEI initiatives, underscoring the company's belief that sustainability and diversity are integral to long-term business success. The report outlines specific actions, such as reducing waste, utilizing sustainable technologies, and investing in underrepresented communities, that demonstrate ConferenceDirect’s leadership in these areas.

With Hanson’s appointment to the EIC committee, ConferenceDirect looks forward to deepening its impact on the events industry’s sustainability practices and fostering a more inclusive and environmentally conscious future.

To request a copy of the Caring & Connecting report or ConferenceDirect’s sustainability and DEI initiatives, please visit https://conferencedirect.com/why-cd/#how-we-give-back

ConferenceDirect will be exhibiting at IMEX America October 8-10, 2024 in Las Vegas, Nevada. Attendees can stop by booth #C4845 to learn more about ConferenceDirect’s green meetings services.

About ConferenceDirect
ConferenceDirect, headquartered in Folsom, California, is a full-service global meetings solution company. Our diverse portfolio of services includes Virtual/Hybrid Meetings, Site Selection & Contract Negotiation, Conference Management, Housing & Registration Services, Event Technology, Strategic Meetings Management Programs, Incentive Programs, Cruise Services, Experience Design, Green Meetings, Vendor Management, and Marketing Support. With over 450 associates managing more than 13,000 meetings, conferences, and events for over 4400 customers, ConferenceDirect is committed to delivering innovative and professional solutions. For more information, visit www.conferencedirect.com

Mission Statement
ConferenceDirect partners with organizations to help them achieve their goals and create memorable experiences for their attendees. With proven global experience, professionalism, and innovative meeting solutions, our team is dedicated to your success.

Signature Events
ConferenceDirect is committed to providing educational opportunities for our customers. Signature events, based on revenue qualifications, are exclusive opportunities available to our current customers for market-specific education.

CD Caring and Connecting
ConferenceDirect supports programs and organizations that impact wellness, corporate responsibility, and sustainability, including Corporate Social Responsibility, Diversity and Inclusion, Sustainability and Green Meetings, Human Trafficking Awareness, Healthy Eating and Menu Planning, Wellness Programs, and Associate Council.

September 26, 2024
estiatorio Milos Celebrates its Grand Opening in the Heart of Toronto

New Bar and Family-Style Menus Available Exclusively at Milos Toronto for the First Time Celebrating Greece’s Culinary Heritage and Shared Dining Experiences

Toronto—estiatorio Milos, the renowned Greek restaurant celebrated globally for its uncompromising dedication to quality, simplicity, and authenticity, proudly announces the grand opening of its newest location in the heart of Toronto’s revitalized financial district at 330 Bay Street. This marks Milos' second Canadian location and its 12th globally, introducing a refined dining experience within an historic Toronto landmark designed by Alfred Chapman in 1924.

Since its founding in Montreal in 1979, estiatorio Milos has earned its reputation as the world’s premier Greek restaurant by serving the finest line-caught fish and seafood, seasonal vegetables, and expertly sourced meats. The Toronto location continues this legacy, with its catch flown in from the Mediterranean within 24 hours.

Set within the historic Northern Ontario Building anchoring the Dream Collection, Milos Toronto offers an unparalleled gastronomic adventure offering refined and inviting interiors designed by Jeffrey Beers International, and a menu that stays true to renowned Chef and Founder Costas Spiliadis’ belief in using only the finest and freshest ingredients leaving no stone unturned in his quest for perfection. The new location brings with it exciting offerings exclusive to Milos Toronto.

“I am deeply proud to open estiatorio Milos in Toronto, a sister restaurant to my very first in Montreal,” says Chef Spiliadis. “When I opened in Montreal, it was a new adventure, and in many ways, this feels like a new chapter, nearly 50 years later. For me and my family, Milos has always been about preserving and sharing our rich Greek heritage through both our food and our memories. I wanted to create a place where everyone feels welcome, where the joy of dining is embraced in a refined yet warm and inviting environment. Toronto is the ideal city to continue this journey, and I hope everyone will enjoy the authenticity and heart of our cuisine and our experience.”

"We are thrilled to return to Canada after so many years and to bring Milos back to this vibrant culinary landscape. The incredible mark Milos has made around the world is a testament to Costas’ unwavering commitment to excellence, and to preserving the heritage and quality of Greece’s culinary traditions,” said Joey Simons, CEO estiatorio Milos. “This very special brand is primed to continue making its mark with new and exciting ventures, as we share our passion for preserving and sharing the authentic flavours, vibrant culture and exceptional hospitality of Greece.” 

Toronto is the first Milos location to feature a special Bar Menu, available Monday to Friday starting at 4 p.m. and on weekends from 5 p.m. This exclusive offering provides a more relaxed way for guests to enjoy the restaurant’s renowned meze including Grilled Portuguese Sardines, Loukaniko, charcoal grilled sausages, Lamb Chops, traditionally made Fava Santorini with Santorini lathyrus, Sepia, a Mediterranean delicacy simply grilled and served with black ink risotto, and a variety of exceptional sashimi, tartare and precious raw fishes, oysters and and other sea treasures. While guests may also order à la carte from the dinner menu, the complete bar menu is not offered in the dining room.

Milos Toronto is also the first to offer a Family-Style Menu, celebrating Spiliadis' deeply held belief that "sharing food at the table brings people together and enriches the culinary experience." This feast includes a choice of signature dishes including locally sourced, milk fed Slow Cooked Ontario Goat prepared with Greek herbs; Whole Roasted Giannone Farm Organic Chicken – a treasured Spiliadis family recipe; and Rabbit Stifado, organic rabbit prepared with xinomavro, balsamic, fresh tomatoes, and served with Greek fried potatoes. The Oven Roasted Bone-in Canadian Lamb is prepared with herbs and served with Easter salad and roasted Charlotte potatoes. All family style meals serve four to six guests and are intended to replicate the wonderful moments shared by Chef Spiliadis and his family around his mother’s table.  

The new Toronto location will carry forward Milos' esteemed tradition, offering a menu that exemplifies the essence of Greek cuisine with dishes that emphasize pure, simple, and natural flavours, rooted in generations of culinary heritage. Central to this experience is the pristine Mediterranean fish and seafood, presented as a vibrant and visually captivating focal point in the light-filled Atrium, and an exciting interactive moment during the guest experience. Guests are invited to visit Milos' signature fish marketplace, complemented by a vibrant display of seasonal vegetables, displays the finest and freshest offerings—from glistening whole fish and succulent shellfish, artfully arranged on crushed ice, to live tanks showcasing exquisite crustaceans before choosing the ingredients that will comprise their meal. This engaging feature brings the spirit of a bustling Greek market to life, highlighting Milos' dedication to quality and seasonality, while enriching the atmosphere with a dynamic blend of culinary and visual appeal.

A unique feature exclusive to Milos Toronto is the Cheese Monger’s selection. An exceptional assortment of artisanal cheeses, dried fruits, nuts, and Greek wines is elegantly displayed on a vintage harvest table, inviting guests to curate personalized meze to enjoy and share with friends and family.

The architectural beauty of estiatorio Milos Toronto is a stunning tribute to both Toronto’s heritage and Greece’s ancient past. Guests enter through a hand-plastered conical entrance, reminiscent of a Greek windmill, and are struck by the striking, weathered amorphae, ancient Greek vessels for storing olive oil and wine that counterpoint the fluid curves of the banquettes throughout the nearly 7000 square foot space. The Atrium Dining Room, enveloped by the heritage limestone facades along Bay Street, provides an exceptional backdrop to the dining experience.

In the bar, guests are  amidst the contemporary ambiance of the lounge replete with its double height, 65-foot-long Pentelikon marble bar with dimensional ceramic tiles in hues of blue on the bar die that evoke the waves of the Aegean, Ionian and Mediterranean Seas.

 

The design incorporates Greek elements throughout the space, from Pentikilon marble and wide plank oak flooring to custom pendants inspired by traditional fishermen’s lamps, and landscape photography by Montreal artist Evridiki Spiliadis, creating a warm, elegant atmosphere. The restaurant’s 50-foot-long marble fish market display showcases a curated selection of Mediterranean fish, seafood, and seasonal produce – a hallmark of the Milos experience.

The menu showcases many of Milos' signature dishes, including the Milos Special, paper-thin zucchini and eggplant, lightly fried, served with Saganaki cheese and tzatziki; The Greek Spreads, a selection of taramasalata, tzatziki, and htipiti, accompanied by grilled pita and raw vegetables; and Octopus, Mediterranean octopus of sashimi-grade, charcoal broiled to perfection. Another standout is the Grilled Heirloom Onions, flown in from the Greek island of Zakynthos and drizzled with 25-year-aged balsamic, and the popular  Astakomakaronada- Lobster pasta Athenian style. 

Milos’ signature Greek Yogurt with walnuts and Kithira honey is a not to miss treat, alongside other desserts including Baklava Kaimaki, a rich Mediterranean delicacy of layered chipped, hand pounded and stretched artisanal ice cream between layers of sweet honeyed Baklava and Ekmet Kataifi, the traditional dessert from Constantinople with custard, kataifi, cinnamon and pistachios. 

For private dining up to 30 guests, the Chapman and Oxley Room, named in homage to the building’s architects, offers a luxurious, yacht-inspired retreat, with its own exclusive entrance, washroom and a stunning 650-bottle wine display.

estiatorio Milos Toronto is open Monday - Friday for lunch and dinner beginning at 11:30 a.m.  Dinner begins at 5 p.m on Saturday and Sunday. For more information, please visit www.estiatoriomilos.com. For reservations please visit OpenTable.com or call (416) 462-7260. Follow us on Instagram @milostoronto

About estiatorio Milos
estiatorio Milos is the family-owned and internationally acclaimed Greek restaurant empire founded in 1979, by Greek born-and-raised restaurateur Costas Spiliadis. Rooted in the culture and traditions of Greece, Milos offers a premier and authentic Greek culinary experience, with a focus on simply prepared, exceptionally sourced ingredients from local fishermen and farmers throughout Greece and the Mediterranean, and each of the local markets in which they operate. Since Costas opened the first Milos location in Montreal in 1979, the restaurants have become globally renowned for attentive hospitality and preeminent dining experiences. After four decades, Costas still remains at the helm of the Milos brand, working with his children and running the restaurants with a meticulous eye for detail and perfection, putting his deep commitment to preserving Greek culture at the forefront of the business. estiatorio Milos has locations in Montreal, New York, Miami, London, Athens, Dubai, Los Cabos, Miami, Singapore and Toronto, and is opening in Los Angeles and Palm Beach in the coming year. Also living under the Milos brand is Milos Wine Bar located in New York City’s Hudson Yards, Xenodocheio Milos, the 5-star gastronomy-forward hotel in Athens, Greece, and Milos at Sea, a small fleet of yachts in the Greek islands that bring Milos’ renowned hospitality to Costas’s home, where it all started. 

MEDIA CONTACTS: 
Naomi Strasser or Rachelle Stark 
naomi@aerialpr.com / rachelle@aerialpr.com 
milos@aerialpr.com

September 26, 2024
Destination Canada Announces Four New Tourism Corridors to Attract Investment and Create Legendary Journeys for Travellers

Destination Canada has announced the launch of four new tourism corridors for 2024, building on the success of last year’s pilot Tourism Corridor Strategy Program.

Vancouver, BC—The Tourism Corridor Strategy Program aims to contribute to a more resilient tourism industry through accelerated destination development of multiple corridors across Canada.This program crosses provincial and territorial boundaries, bringing together tourism organizations to develop iconic new journeys for travellers to explore. This program is a key initiative of Destination Canada’s 2030 Tourism Strategy with its bold goal to propel Canada back into the Top 7 global tourism destinations.

The new tourism corridors are:

1. Cycle Ontario and Quebec (Ontario, Quebec)

  • This corridor will connect existing bike routes within Ottawa, Cornwall and Montreal and develop new routes in collaboration with local organizations to highlight tourism offerings.
  • Cycle Ontario and Quebec will connect local businesses, artisans, and Indigenous groups, ensuring the benefits of tourism reach everyone involved.
  • The corridor will offer accessible year-round routes, bike-friendly amenities, and opportunities for physical activity, all while promoting mental wellness and reducing environmental impact.
  • Cycling tourism is growing in Canada and represents significant potential. According to data from Velo Quebec, cycling tourism in Quebec produces:
  • $700 million annually in tourist spending
  • Over 7,000 jobs which are related to cycling tourism
  • 1.6 million nights which include cycling during the stay
  • 700,000 tourists stays with cycling activity 

2. Field to Fork: Saskatchewan Manitoba Agritourism (Saskatchewan, Manitoba)

  • As one of the largest and most productive agriculture regions in the world, Manitoba and Saskatchewan are primed to become global agritourism leaders.
  • As Destination Canada’s first-ever corridor that includes a culinary focus, Field to Fork will be developed with support from the Culinary Tourism Alliance with major gateway cities including: Winnipeg, Brandon, Saskatoon and Regina.
  • Visitors can gain a greater understanding and awareness of where our food comes from in Canada through farm-to-table culinary experiences, educational workshops, Indigenous agritourism and festivals. Agritourism also provides an opportunity for those attending business related meetings or conventions to learn about industrial processes, their impact on society and the environment, and their role in shaping the economy.
  • Destination Canada's research underscores that trying local food and drink is the most frequently desired travel activity among global travellers (Global Traveller Research Program 2023). 

3. Northern Sky Corridor (Alberta, Northwest Territories)

  • This corridor connects Edmonton, Alberta as the gateway to the Northwest Territories, celebrating the region’s rich cultural heritage, art, and experiences set amongst expansive natural beauty.
  • This corridor connects to Canada’s north, where the demand for experiences exceeds supply. The development of this corridor will identify product gaps, explore transportation partnerships, and identify infrastructure needs to support the creation of new itineraries.
  • According to Destination Canada’s 2023 Global Traveller Research Program: 67.7% of international travelers to Canada are very interested in experiencing an Indigenous cultural experience or tourism activity in Canada. 

4. Juan de Fuca Corridor (British Columbia, Washington State, USA)

  • This corridor area is a partnership with the Pacific Northwest Economic Region (PNWER), which focuses on increasing economic well-being and quality of life for residents while maintaining and enhancing the natural environment.
  • Juan de Fuca Corridor capitalizes on destination development strategies that have been completed and focused on required investment for future attraction and resiliency.
  • This is the first corridor to cross into the United States, offering new opportunities to engage with Canada’s largest international market.
  • The US is Canada’s largest international market. In 2025, 16.2 million travellers from the US are expected to visit Canada and spend $13.7 billion, according to Destination Canada’s 2024 USA Market Highlights.

The Tourism Corridor Strategy Program will enhance Canada’s appeal by providing visitors with compelling reasons to explore new regions, thereby strengthening Canada’s tourism sector.
The selected corridors are defined as high-potential and align with criteria such as:

  • Identifying potential job opportunities
  • Potential for Indigenous inclusion or partnerships
  • Employing a regenerative approach
  • Engaging local communities
  • Supporting economic growth
  • Catalyzing investment attraction

“Tourism contributes to the wealth and wellbeing of all of Canada and community is at the heart of the Tourism Corridor Strategy Program. Alongside our regional partners, we work directly with local, grassroots organizations to create long-term destination development strategies, and identify the products, services, workforce, access, infrastructure and experiences required to both delight visitors and enrich the lives of locals,” said Marsha Walden,” President and CEO, Destination Canada.

“To stay competitive, Canada needs exceptional travel itineraries and experiences that reflect the essence of our country. To create them, we must attract strategic investments — from the private sector and all levels of government — that grow tourism in alignment with the interests of travelers and communities’ broader goals.” 

Background:
The Tourism Corridor Strategy Program launched in 2023 with three pilot corridors: UNESCO Atlantic Canada CorridorSustainable Journeys from Prairies to Pacific, and the Northern Indigenous Lodge Network. Strategies from these corridors are currently coming to life with positive outcomes already beginning to emerge.

The Atlantic Canada UNESCO Tourism Corridor is an example of destination development coming to life through community engagement. In bringing together 13 UNESCO sites, this corridor has seen over 80 interviews and input from more than 70 people from over 50 organizations who participated in workshops. The Atlantic Canada UNESCO Tourism Corridor is a positive force of transformation for local communities, including opportunities to develop shoulder and off-season experiences.

“Tourism unites people across Canada and around the world. Destination Canada’s Tourism Corridor Strategy Program strengthens those connections, bringing together the faces and places that make Canada so special. This great initiative will help create jobs and opportunities in our communities, while offering visitors a variety of uniquely Canadian experiences,” said the Honourable Soraya Martinez Ferrada, Minister of Tourism and Minister responsible for the Economic Development Agency of Canada for the Regions of Quebec. 

About Destination Canada
At Destination Canada, we believe that tourism enhances the wealth and wellbeing of Canadians and enriches the lives of visitors. Our mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad.

Knowing that diversity is our greatest asset, we promote Canada as a premier four-season leisure and business tourism destination around the country and world in Australia, Canada, China, France, Germany, Japan, Mexico, South Korea, United Kingdom and the United States. In addition, our Business Events team leverage in-depth global market analysis to target international clusters aligned with Canada's priority economic sectors.

Destination Canada is a Crown corporation wholly owned by the Government of Canada.

www.destinationcanada.com

Source: Destination Canada

September 24, 2024
MPI’s newest signature experience, the EVENT, wraps up in Ottawa at the Brookstreet Hotel, where it began in 2018

MPI’s “the EVENT” Celebrates Sixth Edition with Strong Growth, Curated Programming and Inspirational Keynotes

Ottawa, ON—Meeting Professionals International (MPI), the world’s largest industry association for meeting and event professionals, hosted its sixth edition of the EVENT, marking the first time it has been officially incorporated into MPI’s signature events portfolio. Drawing more than 300 attendees, including over 100 planners, the EVENT has experienced significant growth in recent years. Sponsored by Ottawa and hosted by the Brookstreet Hotel, this year's event carried the theme of "Origin Stories," a powerful nod to its inaugural edition in 2018, which also took place at the Brookstreet.

the EVENT maintained its distinct, rebellious spirit with unique, high-energy formats that delivered actionable education and networking opportunities. the EVENT’s educational content was carefully curated by the MPI Academy and featured concurrent sessions aligned with the "Origin Stories" theme, along with keynotes covering a range of impactful topics, including:

• A reflective yet forward-looking artificial intelligence session by Amber Mac, who also spoke at the inaugural the EVENT in 2018

• Inspirational life lessons from Michael Kutcher

• Redefining high performance insights from Ty Bennett and his 14-year-old son, a Ninja Warrior competitor

• Sustainable event guidance from industry expert Leor Rotchild

• The always-popular “Solution Room” led by Ruud Janssen, sparking problem-solving and creative collaboration

the EVENT also leaned into creating organic connections to sponsor partners that fostered genuine interactions and engagement between brands and planners. A key highlight of the EVENT was the hosted buyer program, The Initiative Business Exchange, which brought together 40 planners and paired them with suppliers. This program generated nearly 1,000 total appointments, fostering meaningful business connections and contributing to the event’s overall success.

The "Origin Stories" theme was further enhanced through a number of Indigenous Peoples activations threaded throughout the program. These included a micro-keynote from Dr. Daniel Brandt and a traditional lighting ceremony conducted by Inuit Elder Zakal, bringing depth and cultural relevance to the event’s overall experience.

Drew Holmgreen, Chief Experience Officer at MPI, emphasized the importance of the EVENT, stating that, "the EVENT is a crucial touchpoint for MPI's Canadian community and beyond. It showcases the power of local leadership and creative collaboration in delivering professional development opportunities that resonate globally. As part of MPI's signature event portfolio, we are excited to continue expanding the reach and relevance of the EVENT to meet the evolving needs of our community."

Looking ahead, the next edition of the EVENT is already generating excitement, with the location for 2025 currently in the RFP process. The host city will be announced in November 2024, promising another dynamic chapter for Canada’s thriving event industry.

About MPI
Meeting Professionals International (MPI) is the largest meeting and event industry association worldwide. The organization provides innovative and relevant education, networking opportunities and business exchanges, and acts as a prominent voice for the promotion and growth of the industry. MPI has a global community of 140,000 meeting and event professionals including nearly 13,000 engaged members. It has 70 chapters and clubs and members in more than 75 countries worldwide. "When we meet, we change the world." www.mpi.org

September 24, 2024
IHG Hotels & Resorts, GBTA Foundation Convene Sustainability Leaders to Deliberate the Decarbonization of Business Travel

Climate Week NYC event unpacks challenges, opportunities amid a climate-conscious world

Atlanta—IHG Hotels & Resorts and the GBTA Foundation, the charitable arm of the Global Business Travel Association (GBTA), brought together some of travel’s biggest sustainability leaders yesterday during 2024 Climate Week NYC to spark dialogue about the decarbonization of business travel. In collaboration with co-hosts IDEO, Accenture, American Express Global Business Travel, Delta Air Lines and Hertz, the event challenged attendees to explore tensions and collaborative approaches inherent in balancing the necessity of business travel with the imperative to reduce carbon emissions.

Business travel remains a cornerstone of the global economy. According to GBTA’s 2024 Global Business Travel Index Forecast report, global business travel expenditures are expected to hit a record $1.48 trillion USD in 2024, and exceed $2 trillion by 2028. However, as the world grapples with the escalating challenges of climate change, the need to reimagine how travel can be both essential and sustainable has never been more important.

Catherine Dolton, Chief Sustainability Officer, IHG, said: “While business travel continues to evolve and grow, the importance of human connection to solve complex problems and drive business growth remains. Our industry’s scale gives us an important opportunity to reduce carbon emissions, however, to make meaningful strides we must work together more and inspire innovation. At IHG, for example, we continue to innovate through our recently introduced Low Carbon Pioneers initiative. The first community of its kind in the industry, this group of low operational carbon hotels will help us test, learn and share findings on sustainability measures.”

Delphine Millot, Senior Vice President, Sustainability and Managing Director at the GBTA Foundation, said: “GBTA and its Foundation are at the heart of building a sustainable future for global business travel. In fact, Climate Week NYC wouldn’t be possible without the collective power of the business travel industry to bring together businesses and policy makers in person to foster change. The continued success of our industry depends on mobilizing organizations through events this like this as well as our new Sustainability Acceleration Challenge to drive practices that materially reduce emissions from business travel.”

Held at IHG’s Kimpton Hotel Eventi, more than 80 event attendees represented major companies and organizations across all sectors of the travel industry. Using IDEO’s “Creative Tensions” interactive format (developed alongside the Sundance Institute), attendees challenged each other’s thinking on climate action and discussed the industry’s most pressing challenges and opportunities. For example, one key debate centered on whether to prioritize actions with the biggest impact or the fastest results. While attendees had varying approaches, the consensus was that collaboration and innovation are essential to decarbonizing business travel.

Alex Gallafent, Executive Design Director, IDEO, said: “Leaders today must balance competing demands and tensions while transforming their businesses to meet the challenges of the Climate Era, and there are no easy solutions. These tensions, however, are fuel for inspiration, learning, and commitment – discovering how others are approaching similar challenges is critical to making brave choices and acting on them. Building the future isn’t a spectator sport, which is why IDEO is proud to partner with the world's leading organizations and help them thrive responsibly, sustainably, and in ways that return value to the world.”

Held September 22-29 this year, Climate Week NYC is the largest annual climate event of its kind, bringing together over 600 events and activities across the City of New York – in person, hybrid and online. Each year, global business leaders, political change makers, local decision takers and civil society representatives gather to drive the transition, speed up progress and champion change that is already happening.

IHG's sustainability commitments are driven by its Journey to Tomorrow responsible business plan, which is aligned with the United Nations’ Sustainable Development Goals.

For further information please contact:
Drew Baker
Specialist, Corporate Communications, The Americas, IHG Hotels & Resorts
Drew.baker@ihg.com

September 23, 2024
The Walter E. Washington Convention Center Awarded Prestigious LEED Platinum Green Building Certification

Washington, D.C.—The Walter E. Washington Convention Center announced today that it has been awarded LEED Platinum. LEED (Leadership in Energy and Environmental Design), developed by the U.S. Green Building Council (USGBC), is the most widely used green building rating system in the world and an international symbol of excellence. Through design, construction and operations practices that improve environmental and human health, LEED-certified buildings are helping to make the world more sustainable.

“Achieving LEED Platinum took a lot of hard work, but we strive to be the greatest Convention Center in the world and have the highest quality of service for our customers,” said Events DC President and CEO Angie M. Gates. “I am thrilled to add our LEED Platinum certification to the city’s roster and make Washington, DC a leader in LEED-certified spaces. I thank the Events DC team for working tirelessly to execute on our commitment to sustainability and excellence.”

The Walter E. Washington Convention Center achieved LEED certification for implementing practical and measurable strategies and solutions in areas including sustainable site development, water savings, energy efficiency, materials selection and indoor environmental quality. Green buildings allow companies to operate more sustainably and give the people inside them a healthier, more comfortable space to work.

For example, the Convention Center reduced its energy use by 25,306,767 kBtu—equivalent to removing approximately 440 cars from the road for a year—by upgrading its lighting, heating and cooling systems and other efficiencies. With newly integrated water efficiencies throughout the facility, water consumption was reduced by 3,790,000 gallons, enough to fill about six Olympic-sized swimming pools.

“LEED certification is the ultimate recognition of global green building leadership, signaling that a space has undergone rigorous third-party verification and meets the highest green building standards,” said Peter Templeton, president and CEO, USGBC. “The success of LEED is due to the partnership and support of those committed to advancing green building and sustainability. Each new LEED certification brings us one step closer to revolutionizing the spaces where we live, learn, work and play.”

Certification is proof that buildings are going above and beyond to ensure the space is constructed and operated to the highest level of sustainability. More than 197,000 commercial

and institutional projects are currently participating in LEED, comprising of more than two million certified square feet per day in all 50 states and more than 186 countries and territories.

About Events DC
Events DC, the official convention and sports authority for Washington, DC, delivers premier event services and flexible venues across the nation’s capital. Leveraging the power of a world-class destination and creating amazing attendee experiences, Events DC generates economic and community benefits through the attraction and promotion of business, athletic, entertainment and cultural activities. Events DC oversees the LEED Gold-certified Walter E. Washington Convention Center, an anchor of the District’s hospitality and tourism economy and the historic Carnegie Library at Mt. Vernon Square. Events DC manages the RFK Stadium-Armory Campus (RFK Campus), including Robert F. Kennedy Memorial Stadium, Festival Grounds at RFK Campus, The Fields at RFK, the non-military functions of the DC Armory and the Skate Park at RFK Stadium. Events DC also built and serves as landlord for Nationals Park, the first LEED-certified major professional sports stadium in the United States. Events DC manages Gateway DC, R.I.S.E. Demonstration Center and Entertainment & Sports Arena all conveniently located in the Congress Heights neighborhood of Washington, DC. For more information, please visit www.eventsdc.com and find us on social media – Facebook, Instagram and YouTube (Events DC), and Twitter (@TheEventsDC) — and on our hub for on-demand event programming on GATHER by Events DC at www.gatherbyeventsdc.com.

About the U.S. Green Building Council (USGBC)
The U.S. Green Building Council (USGBC) is committed to transforming how buildings and communities are designed, built and operated to create thriving, healthy, equitable and resilient places that advance human and environmental wellbeing. USGBC leads market transformation through its LEED green building program, robust educational offerings, an international network of local community leaders, the annual Greenbuild International Conference & Expo, the Center for Green Schools, and advocacy in support of public policy that encourages and enables green buildings and communities. For more information, visit usgbc.org and connect on X (formerly Twitter), Instagram, Facebook, and LinkedIn.

September 19, 2024
Manhattan’s Most Iconic Landmark Hotel Celebrates 120th Year Milestone With the Debut of a Dramatic Renovation

The St. Regis New York celebrates its 120th year this fall with the debut of an extensive redesign and renovation, marking a new chapter of glamour and sophistication. With revamped public spaces including the lobby, King Cole Bar, and two new dining locations, The St. Regis New York unveils a striking new era at Manhattan’s best address. The renovation reflects the hotel’s enduring legacy reborn for today’s global traveler with a modern aesthetic led by renowned design firm Champalimaud Design.

“We are thrilled to debut the exquisite renovation of our very first St. Regis hotel and global flagship, The St. Regis New York, while also celebrating the 120th anniversary of St. Regis – a significant milestone for the brand,” said Jenni Benzaquen, Senior Vice President of The Ritz-Carlton, St. Regis, and Bvlgari Hotels & Resorts. “This anniversary reflects our enduring legacy of luxury, personalized service, and contemporary elegance that has captivated guests around the world. As we honor our rich heritage, we remain deeply attuned to the desires of both our loyal guests and the next generation of luxury travelers, ensuring that every experience we offer is as extraordinary and bespoke as it is timeless.”

John Jacob Astor IV’s vision for The St. Regis New York was to create a hotel which rivaled the finest hotels in Europe, where his close friends and family could feel as though they were guests in a private home. The hotel quickly became the center of Manhattan social life, and the headquarters for the original “Caroline’s 400” – the elite social group designated by Astor’s mother and society doyenne, Caroline Astor. Throughout its rich 120-year history, The St. Regis New York has invariably attracted the most glamorous, creative and intriguing personalities of each era from Salvador Dali to Marilyn Monroe, and served as the birthplace for cultural moments from the invention of the Bloody Mary cocktail to iconic jazz performances on the hotel’s rooftop as well as the backdrop for iconic scenes in film and television.

“Since 1904, The St. Regis New York has stood as a beacon for generations of global travelers looking to be in the center of Manhattan and surround themselves in the timeless allure which has defined the Fifth Avenue icon from its founding by John Jacob Astor IV,” said General Manager Octavia Marginean- Tahiroglu. “The renovation signals a milestone moment for the cherished New York City icon as we present our masterfully redesigned public spaces this fall – in our 120th anniversary year.”

Led by Champalimaud Design, The St. Regis New York’s redesigned public spaces embrace the design legacy of the hotel as well as its original Beaux-Arts architecture, while transforming it into a lavish urban heaven that would feel like home for the Astor family in the 21st century. This fresh and exciting approach brings together heritage design elements, including Waterford crystal chandeliers and original crown moldings, reinvented by the introduction of modern furnishings, layered textures and a rich color palette.

“We have created spaces with energy and splendor, layering the classic architecture with contemporary elements, reinvigorating the hotel with magic, as the Astors had done when the hotel first opened,” said Alexandra Champalimaud. “The public spaces will have a sense of openness and a palette featuring emerald greens and red rose tones that evoke the grandeur of the Astors' legacy.”

Guests step off Fifth Avenue into the world of St. Regis through the original gilded rotating doors to discover the iconic lobby, now infused with fresh touches and updated furnishings. During the process of the renovation, the reception area’s original exterior facing windows were discovered and restored, incorporating a stained-glass window based on the room’s original 1905 Tiffany window design. The original cages that housed the front desk have also been restored and reimagined into the walls behind the reception desk area. The new color scheme adds lightness with a cloud-dappled ceiling, a simplified floor pattern in keeping with the original architecture, and neutral walls accented with pops of red area rugs inspired by Caroline Astor’s favorite flower, the American Beauty Rose. Now expanded with an open floor plan, the lobby extends into a welcome area, housing the concierge team, which features deep aquamarine walls and custom hand painted wallcoverings featuring peacocks, a nod to one of the original 1920s murals featured at the hotel created in collaboration with de Gournay. The space’s original Tiffany & Co. Chandelier hangs above modern furnishings, epitomizing the juxtaposition of old and new within the revitalized public spaces.

Move through these welcoming areas and follow the din of conversation floating from the fully reimagined lobby restaurant and lounge, The Drawing Room. The restaurant is swathed in a palette of pink and rose, turquoise, emerald, gold, and accents of black, interpreting colors of the King Cole Bar mural, now a visual centerpiece past glass doors and a new entry staircase. The space is touched with embroidery and fringe details inspired by Caroline Astor’s embellished dresses and jewelry, while mirrored walls mimic those of the original Iridium Room. Seating is relaxed and embraces a lounge aesthetic with sumptuous velvet couches and plush armchairs to encourage guests to linger. Off the main dining room, an extended lounge features additional seating tailored toward groups gathering for a more relaxed dining experience. Guests will also discover the original Astor Library’s private collection of books, which John Jacob Astor IV had commissioned by Scribner and Sons for the hotel. The incredible collection is now on display in the public spaces for the first time ever, encased in new dark wood bookcases reminiscent of their former home on the hotel’s 2nd Floor.

Beyond The Drawing Room, guests are invited to rediscover the renowned King Cole Bar, Manhattan’s most storied meeting place. While the iconic Maxfield Parish King Cole mural continues to command the space, providing a watchful eye over spirited imbibers, the bar is refreshed with dark wood paneling and a deep green ceiling further softened with scalloped banquettes and lavender tasseled chairs. Accents of bronze and onyx finishings add an additional level of sophistication to the New York institution.

The renovation will also introduce a new dining venue, La Maisonette, serving breakfast, lunch and afternoon tea. The bright and airy space creates the feeling of an outdoor pavilion, inspired by the hotel’s original breakfast room from the 1910s and French design. Creamy white walls and a recessed skylight brighten the space alongside a palette of soft pinks, burgundy, emerald and turquoise. The space will serve breakfast daily for hotel guests and visitors as well as transform into an afternoon tea salon, a time-honored ritual of The St. Regis New York started by Caroline Astor.

For reservations or additional information, please visit www.stregis.com/newyork.

ABOUT THE ST. REGIS NEW YORK
Founded 120 years ago John Jacob Astor IV, The St. Regis New York proudly presents a new era of glamour at Manhattan’s best address. With stunning guestrooms, public spaces and the King Cole Bar and Astor Court, the flagship hotel have evolved to reflect the rich history of St. Regis while infusing a timeless allure which has come to define the Fifth Avenue icon. Combining classic elegance with a modern sensibility, the hotel’s ongoing legacy comes to life for all of its guests and visitors through continued traditions including jazz performances, signature Bloody Mary cocktails, afternoon teas and the St. Regis Butler Service’s uncompromising level of bespoke and anticipatory service. For more information on The St. Regis New York, please visit www.stregisnewyork.com. Connect with The St. Regis New York on www.facebook.com/StRegisNewYork, www.twitter.com/StRegisNewYork, and www.instagram.com/StRegisNewYork.

ABOUT ST. REGIS HOTELS & RESORTS
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than nearly 60 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by the signature St. Regis Butler Service. For more information and new openings, visit stregis.com or follow Instagram and Facebook. St. Regis is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits including complimentary nights and Elite status recognition. To enroll for free or for more information about the program, visit marriottbonvoy.com.

September 19, 2024
Global business travel and events costs moderating in 2024, with continued modest increases in 2025

Global business travel and events prices appear to be moderating following the dramatic increases seen in recent years. The 2025 Global Business Travel Forecast, published today by CWT, the business travel and meetings specialist, and the Global Business Travel Association (GBTA), the world’s largest business travel trade organization, reveals that while costs will continue to rise, the pace of these increases will be notably slower through 2024 and into 2025. 

This reflects a stabilization in market conditions and a more balanced growth trajectory, according to the report, which uses anonymized data generated by CWT and GBTA, with publicly available industry information, and econometric and statistical modelling developed by the Avrio Institute.

“While the past few years have seen significant volatility in travel costs, our latest data suggests a period of relative stability is on the horizon,” said Patrick Andersen, CWT’s President & Chief Executive Officer. “Businesses can expect to navigate a more predictable pricing environment through 2024 and 2025, allowing for better budget planning and cost management. However, price regularity is fragile. The focus on geopolitical factors, inflationary pressures and ESG concerns remains critical.”

Suzanne Neufang, CEO of GBTA, added, “The research shows that while a more stable period for travel costs is likely, businesses should remain vigilant to evolving pricing dynamics influenced by global trends. The next few years will require a strategic approach that balances cost management with sustainability, innovation, and responsiveness to market changes. At GBTA, our goal is to empower travel buyers and suppliers with the knowledge they need to adapt their strategies effectively in this shifting landscape.”

Key findings

 

Air 

In 2023, the global average ticket price (ATP) was $688, representing a slight decline of -1.6% from the previous year.

Europe, Middle East, and Africa (EMEA) recorded an ATP of $785 last year, the highest of any region. North America (NORAM) was the region that saw the steepest growth rate, with the ATP climbing +4.3% to $777. Conversely, the ATP in Asia-Pacific (APAC) slumped -7% in 2023 to $488, following a meteoric post-pandemic rise the year before.

Demand for flights remains strong globally. A record 5 billion air passengers are expected in 2024, according to IATA, surpassing the 4.5 billion peak in 2019. Meanwhile supply chain constraints such as aircraft production issues and delays, as well as a focus on profitability, will also keep prices high.

The forecast indicates global ATP will increase to $701 (+1.9%) in 2024 and $705 (+0.6%) in 2025. NORAM is expected to record the sharpest increase globally this year with the ATP reaching $804 (+3.5%), followed by $808 (+0.5%) in 2025. The ATP in Latin America (LATAM) is forecast to climb to $673 (+2.6%) in 2024, and $684 (+1.6%) in 2025. 

In EMEA, the ATP is projected to increase to $797 (+1.5%) in 2024 and $808 (+1.4%) in 2025, reflecting moderate growth amidst inflationary pressures. For Asia-Pacific (APAC), the ATP is expected to rise to $677 (+2.3%) in 2024, and to $688 (+1.6%) in 2025 as the region continues to ramp up intra-regional travel.

Hotel

The global average daily room rate (ADR) rose +3.9% in 2023 to $158, after a +30% rise in 2022. LATAM saw the biggest pricing gains in 2023, with the ADR increasing +10.7% to $93. APAC was not far behind, recording an ADR increase of +7.4% to $131.

Occupancy levels recovered to pre-pandemic levels in some markets, while the benefits from group business travel for meetings and events. However, there is still a lack of new hotel supply. These factors will continue to support elevated prices, with the global ADR forecast to +2.5% to $162 in 2024 and a further +1.9% to $165 in 2025.

ADRs in LATAM are projected to climb to $102 (+9.7%) in 2024 and $110 (+7.8%) in 2025, owing to various factors including healthy domestic and intraregional travel demand and broader inflation trends in the region. The ADR growth in APAC is expected to cool, reaching $136 (+3.8%) this year and $139 (+2.2%) next year. Smaller increases are anticipated in EMEA and NORAM as leisure demand softens.

Ground transportation

Car rental companies are offering greater versatility, including airport and railway transfers, as well as one-way intercity transfers. Meanwhile, the cost of buying and operating cars is easing, and fleet concerns have stabilized, so suppliers are keeping rates in check, to stimulate demand.

Global car rental prices rose +3% to $44.30 per day in 2023. LATAM saw the most pronounced increase, with prices shooting up +14.2% to an average of $35.30 per day. NORAM and EMEA saw more modest increases, with prices rising to $55.60 per day (+1.3%) and $48.80 per day (+2.5%), respectively.

Looking ahead, global price growth in 2024 will likely be tempered, slowing to +2.5%, with an average daily rate of $45.40. A similar growth rate of +2.4% is predicted for global rates in 2025, with prices rising to $46.50. LATAM is forecast to continue seeing sharp price gains of +11% in 2024 and +7.9% in 2025. On the flipside, APAC car rental rates are trending downwards, with prices expected to drop significantly by -6.8% in 2024, followed by a further -3.4% reduction in 2025.

Meetings and events

The meetings and events sector has rebounded strongly post-pandemic, with heightened demand for in-person engagements. In 2023, the average daily cost per attendee fell to $155, down from $160 in 2022, representing a -3.1% decline. This decrease can be attributed to a shift in types of meetings being held. Many organizations opted for smaller, more business-focused meetings, often without costly incentive components, to manage budgets more effectively. This focus on cost control, including selecting more affordable venues and destinations, helped offset rising accommodation and F&B prices.

Looking forward, the average daily cost per attendee is projected to increase to $162 in 2024, a +4.5% rise from 2023, and to approximately $169 in 2025, an additional +4.3% increase. This upward trend reflects the sector's continued recovery and growing appetite for larger and more complex in-person events. As organizations anticipate rising costs, they are advised to plan with a 12-month horizon and consolidate travel and meetings spend to enhance negotiating leverage.

Helping companies assess the impact on their business travel spend

To help businesses better understand how these price changes might impact their travel budgets, CWT has created a Forecast Calculator based on data from the report. The tool allows organizations to visualize and quantify how predicted price fluctuations across airfares, hotel rates, ground transportation, and meeting costs might influence their individual travel programs. Leveraging forecast projections, the Forecast Calculator provides a personalized assessment of travel spend, tailored to each organization’s unique travel patterns and objectives.

Marking a decade of insights

To commemorate this 10th edition of the Global Business Travel Forecast, CWT and GBTA have also produced a special supplement to the report, which will be released in the coming weeks. 

The supplement envisions three potential trajectories for the future of business travel—Base, Boom, and Bust—between now and 2040. It predicts how key megatrends such as technological advancements, demographic shifts, sustainability pressures, and geopolitical volatility, will shape the way in which business travel is viewed, managed, and experienced in these three distinct scenarios. It also provides strategic recommendations for navigating these changes, emphasizing how organizations can adapt to emerging challenges and opportunities in the evolving business travel landscape.

For more detailed information, including regional breakdowns and in-depth insights on pricing trends, please view the full Global Forecast report.

About the 2025 Global Business Travel Forecast
The insights in this report are derived from a comprehensive analysis of over 75 million ticketed flights, more than 135 million hotel room night bookings, and approximately 35 million car rentals, covering data from 2018 through the present. Projections are informed by advanced econometric and statistical models, including ARIMA models developed by the Avrio Institute, along with expert analysis from CWT and GBTA personnel. This detailed analysis captures evolving trends and offers forward-looking insights for 2024 and 2025.

For a deeper dive into the trends and forecasts outlined in the report, join us for an educational session at GBTA Convention 2024 (Bella Center, Copenhagen) on Tuesday, November 5, 2024 (2:00 - 2:45 PM CEST).

About GBTA
The Global Business Travel Association (GBTA [gbta.org]) is the world’s premiere business travel and meetings trade organization headquartered in the Washington, D.C. area and serving stakeholders across six continents. GBTA and its 8,000+ members represent and advocate for the $1.48 trillion global travel business and meetings industry. GBTA and the GBTA Foundation deliver world-class education, events, research, advocacy and media to a growing global network of more than 28,000 travel professionals and 125,000 active contacts. Visit www.gbta.org,  www.gbtafoundation.org, and follow us on FacebookLinkedInTwitter, and YouTube.

About CWT 
CWT is a global business travel and meetings solutions provider, with whom companies and governments partner to keep their people connected, in traditional business locations and some of the most remote and inaccessible parts of the globe. A private company, CWT provides its customers’ employees with innovative technology and an efficient, safe, and sustainable travel experience. Follow us on FacebookLinkedIn, and Twitter.

About Avrio Institute 
Avrio Institute helps CxOs and global executive teams understand how technological and economic shifts will impact their respective industries, companies, and business models. Avrio Institute works with a diverse group of companies - from scrappy start-ups to Fortune 100 giants - across technology, financial, entertainment, healthcare, industrial, media and advertising industries. Led by Dr. Shawn DuBravac, Avrio Institute helps clients discern technological, economic, and industry trends and transformations as they unfold.

September 12, 2024
Chair-man Mills Corp. solidifies its position as Canada’s event solutions leader with launch of new national brand, Element Event Solutions

Toronto—Element Event Solutions launches today as Canada’s leading event solutions partner, bringing together the entire Chair-man Mills Corp. portfolio of companies. The brands that have united include Event Rental Group, Higgins Event Rentals, Contemporary Furniture Rentals, Regal Tent Productions, Advanced Tent Rental, A&B Partytime, Loungeworks, MacFarlands and Chair-man Mills. Building on a rich 110-year legacy of expertise, passion and trusted relationships, the launch represents innovation and investment in the hospitality industry, sets the gold standard for event solutions and positions the organization for accelerated growth.

“Our customers have expressed a desire for a unified, one-stop partner for their event rental needs,” says Allison Freeman, CEO of Element Event Solutions. “Reimagining our Chair-man Mills Corp. portfolio of brands as Element Event Solutions is a direct response to this feedback.  We’re excited to leverage our scale, expertise, and assortment to create Canada’s first national event solutions platform.  As Element, we are thrilled to offer our clients — Canada’s leading venues, caterers, planners, and occasional hosts — seamless access to our full suite of product and service solutions from coast to coast, enhancing our ability to bring their event visions to life.”

With today’s announcement, Element asserts itself as Canada’s only national event rental platform with the ability to offer integrated event solutions across tents, party rentals, furniture rentals, drapery and décor.  The breadth and depth of the company’s product portfolio, supported by specialized team members offering a full suite of services including design, project management, installation and strike, enable Element to deliver innovative solutions for events of any scale. 

The new brand includes the launch of a comprehensive and enhanced website, elementeventscanada.com, together with new uniforms, truck branding and signage. Digital assets and social media accounts have also transitioned to Element. While the name and look are new, the expert teams, showroom locations and trusted customer relationships remain the same. 

“For over 100 years we have been honoured to play a role in many of our country’s most storied moments and we are committed to continuing this legacy into the next century — now as Element Event Solutions,” says Freeman.

With a team of more than 500 people across the country and facilities in Vancouver, Burnaby, Toronto, Hamilton and Dartmouth, the company will continue to invest in local talent, customer relationships and business infrastructure. Its operations have been structured by region, with Western, Central and Eastern Canada divisions, along with a national Tents and Structures team. 

“While we are now fully united in vision, values, and capabilities, our execution remains distinctly local,” says Freeman. “Each of our regions, driven by local teams, will harness our national resources to enhance the excellent service for which they are known. This unified new brand embodies our continued investment in our people, product and technology and will enhance our ability to deliver unparalleled service to clients in Canada and throughout North America.”

Element remains proudly Canadian owned and operated with a legacy built on family values and a commitment to investing locally to grow the economy, support local workers and contribute to better communities. Each year, Element proudly supports the local communities in which it operates through product donations to organizations like Habitat for Humanity and the Salvation Army and sponsorship of many of Canada’s philanthropic events. 

About Element Event Solutions
Element Event Solutions is Canada's premier provider of tent and event services, delivering more than 30,000 memorable events per year in partnership with leading venues, caterers, planners, corporate partners and everyday hosts. Founded in 1911 as Chair-man Mills, the company’s heritage and legacy includes regional and industry sector leaders Event Rental Group, Contemporary Furniture Rentals, Regal Tent Productions, Advanced Tent Rental, A&B Partytime, Loungeworks, MacFarlands and Higgins Event Rentals. Propelled by a mission to create engaging spaces that spark remarkable experiences and connections, the company proudly provides the infrastructure for Canadians to connect across social, corporate, philanthropic, and community gatherings. Learn more at elementeventscanada.com.  

Media contact: 
Daniel Torchia
Torchia Communications
416-275-2151
daniel@torchiacom.com 

September 10, 2024
Spark by Hilton Debuts in Canada to Continue Blazing Pace of Expansion

Opening in the bustling tech and business hub of Markham, Hilton’s new premium economy brand marks a significant milestone in its global growth

Toronto and McLean—Hilton and JM Hospitality Inc. today announced the opening of Spark by Hilton Toronto Markham, marking the brand’s entry into the Canadian market. Situated in the vibrant tech and business hub just 28 kilometers north of Toronto, the opening of the first Spark in Canada signals an important growth milestone for the rapidly expanding premium economy brand. Spark by Hilton Toronto Markham joins eight other Spark hotels in various stages of development across Canada, highlighting the brand's impressive growth and appeal in the market.

Spark opened its first hotel in Mystic, Connecticut in September 2023, just nine months after the brand was first announced. In May, the brand marked its European debut with the opening of Spark by Hilton London Romford. Today, Hilton’s fastest announcement-to-market brand boasts more than 50 open hotels, and more than 275 hotels in the global pipeline.

Spark, a conversion-only brand, is scaling quickly due to its appeal to both developers and guests. With its innovative design, affordable rates, and guest-centric amenities, Spark delivers an exceptional stay experience that also aligns seamlessly with current travel trends. Additionally, the brand offers flexible development options and robust support from Hilton, making it an attractive choice for developers aiming to enter or expand within the dynamic hospitality sector.

“Spark has enjoyed tremendous growth and momentum in its first full year, indicating we really knew what we were doing when we introduced this brand,” said Bill Duncan, global category leader, All-Suites & Focused Service, Hilton. “Our launch in Canada is not only a major milestone but a clear demonstration of our commitment to meeting the diverse needs of travelers globally, and further demonstrates how our innovative and pioneering spirit continues to make us the #1 leader in the hospitality industry worldwide.”

Located in the heart of Markham, a vibrant suburb known for its cultural diversity and economic dynamism, the 72-room Spark by Hilton Toronto Markham is poised to become an appealing destination for both leisure and business travelers. The hotel's proximity to major corporate headquarters, shopping districts, and cultural attractions makes it an ideal choice for guests seeking an outstanding yet affordable stay experience.

“Spark by Hilton's debut in Canada marks an important next step in our global expansion strategy,” said Alissa Klees, brand leader, Spark by Hilton. “We were thrilled to partner with JM Hospitality to bring Spark by Hilton to the Canadian market. With our first hotel opening in Markham, we look forward to introducing travelers to a new level of contemporary comfort and innovative design, showcasing Hilton's ongoing commitment to delivering exceptional guest experiences worldwide.”

Spark by Hilton Toronto Markham is also a bellwether for Hilton’s broader growth strategy in Canada, where the global hospitality company is on track to expand its portfolio of hotels by 50% over the next five years. Throughout Canada, Hilton currently has a portfolio of more than 180 hotels welcoming travelers across the region, and a development pipeline of approximately 100 hotels in various stages of design and construction. 

To make a reservation, visit Spark by Hilton Toronto Markham or call 1-905-477-6077. 

Learn more about Spark by Hilton at stories.hilton.com/spark and SparkbyHilton.com.

Media Contact
Caroline LoganHiltoncaroline.logan@hilton.com

About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,000 properties and more than 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 195 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on FacebookXLinkedIn, Instagram and YouTube

September 09, 2024
Exciting News: e=mc2 events and fuze entertainment join the SÉNIK Group to amplify live events for clients around the world.

Montreal—The SÉNIK Group is excited to announce a bold new chapter in the world of live events! e=mc2 events and fuze entertainment are joining forces with the SÉNIK Group, creating a powerhouse that will redefine how events are experienced across North America and beyond. This partnership is a game-changer for their clients, their teams, and the entire industry.

What does this mean for their clients? More creativity, more expertise, and more opportunities to captivate their audience. "This is a very exciting time for both organizations. e=mc² and Sénik have been industry friends and loud cheerleaders of each other for the past two decades, and this next step will elevate both organizations to create even more impactful experiences for our clients, our partners and our teams", says Jocelyn Flanagan, Founder & CEO of e=mc² events. Sebastien David, President of Sénik agrees: "By elevating our extraordinary teams of passionate event professionals, we are unlocking unparalleled potential to create more value and capacity for all of our clients. Together, we are set to become a driving force in North America's live event landscape." With over 43 years of combined experience, this passionate group of event professionals will push the boundaries of what’s possible, bringing innovative solutions, new markets, and unparalleled service.

The SÉNIK Group of brands is poised to deliver world-class live events and experiences that resonate, engage, and drive results. Together, this exceptional team of experts will provide impactful live events & productions, groundbreaking conferences, world class entertainment, and luxury bespoke incentives & meetings.

The SÉNIK Group proudly supports the following independent brands in its portfolio:

About e=mc² events
An industry leader in live event and conference design, management, and production, e=mc² events is committed to its tagline "The Experience Matters”.  Since 2001, e=mc² events has delivered world-class, award-winning experiences to corporate, non-profit, and social organizations in over 40 locations globally, including the International Space Station. In 2023 e=mc2 Productions was launched, offering exceptional live production and broadcast services. The team at e=mc² focuses on creating experiences that matter through purposeful strategic thinking, collaboration, and impactful human-to-human experience design and delivery.

About Sénik The Event Agency
Founded in 2003, Sénik quickly emerged as a key leader in the event industry, specializing in corporate events. The company grew rapidly, expanding to a team of 23 employees. With thousands of events managed globally, Sénik is distinguished by its expertise in handling large-scale projects and its commitment to innovation. In 2020, the company acquired Champagne Events, all while retaining its entire team despite the challenges of the pandemic. Today, Sénik continues to evolve, driven by its mission to create memorable and engaging experiences, always with a splash of fun.

About Champagne Events
Champagne Events specializes in creating unifying moments, combining charm, elegance, and excellence. Their unique concepts have allowed them to stand out across the country and shape the event industry as it is today. A member of the SÉNIK Group since 2020, Champagne Events is distinguished by its exceptional service and highly skilled client support. With over 30 years of experience, they can confidently say they are experts in the field. That being said, they continuously renew their ideas to offer expertise and innovation.

About fuze entertainment
With over 20 years of experience, fuze entertainment has delivered exceptionally creative event entertainment to all sizes and styles of events across North America, including corporate, non-profit, and private events. fuze offers a unique blend of entertainment professionals who pride themselves on providing custom entertainment solutions.

Source:

Jocelyn Flanagan
Founder & CEO
e=mc2 events
403-888-4676
jocelyn@emc2events.com

Keri Miller
Chief Creative Strategist
e=mc2 events
403-333-7453
keri@emc2events.com

Shaylene Flanagan
Marketing & Communications Coordinator
e=mc2 events
780-995-5078
shaylene@emc2events.com

Sébastien David
President
Sénik
514 591-7206
sebastien@senik.ca

Sylvain Grégoire
Vice President
Sénik
418 554-1757
sylvain@senik.ca

Natalie Dzepina
Client Experience and Relation Director
Sénik
514 371-6065
natalie@senik.ca

September 03, 2024
Cayman Islands Celebrates Record-Breaking Increase in Canadian Arrivals for July 2024

Toronto—The Cayman Islands Department of Tourism is pleased to announce a record-breaking 58.7% increase in Canadian stay-over visitors in July 2024 compared to July 2023, marking the best July on record for Canadian arrivals to the Cayman Islands.

Both Air Canada and WestJet offered up to four flights per week between Toronto and Grand Cayman this past summer, with expanded non-stop service from Air Canada and WestJet making the stunning destination more accessible than ever before. In July 2024, 1,498 visitors from Canada arrived in the Cayman Islands, compared to 944 in July 2023.

Total global YTD arrivals from January to July 2024 reached 289,095, reflecting a 3.3% increase over the same period in 2023. Canadian visitors contributed 18,684 arrivals YTD, a slight 0.1% increase compared to 2023, while US visitors recorded a 3.2% increase YTD with 242,622 arrivals.

“We are delighted to see such a significant increase in Canadian visitors, reflecting our strategic efforts to make the Cayman Islands more accessible to travellers over the summer,” said Raymond Mathias, Business Development Manager, Canada.  “Visitors are craving our glorious beaches and sophisticated islands year-round, and the record-breaking arrivals in July affirm the Cayman Islands’ continued appeal as a premier sun and cultural destination. We look forward to building on this momentum for the remainder of the year and beyond.”

The Cayman Islands remain a top choice for travellers seeking a luxurious and serene Caribbean getaway. With pristine beaches, world-class diving, and a thriving culinary scene earning it the distinction of the Culinary Capital of the Caribbean, Grand Cayman, Cayman Brac and Little Cayman are poised to continue attracting Canadians to enjoy its distinct experiences and exceptional hospitality. 

To learn more about the Cayman Islands, please visit www.visitcaymanislands.com and check out the latest special deals and offerings

About the Cayman Islands
A quick, 4-hour, nonstop from Toronto, and located 480 miles south of Miami in the vibrant tranquility of the Western Caribbean, this trio of tiny islands is a premier destination for discriminating travellers, divers, honeymooners and families. Known as the Culinary Capital of the Caribbean, world renowned for its idyllic beaches and recognised as a sophisticated, diverse and memorable tourist destination, the Cayman Islands offers spectacular recreational opportunities along with warm, impeccable service. To learn more about The Cayman Islands, please go to visitcaymanIslands.com or contact your local travel agent.

Media Contacts: 
Mindy Cummings or Naomi Strasser
mindy@aerialpr.com / naomi@aerialpr.com

September 03, 2024
Ilma, the Newest Superyacht From The Ritz-Carlton Yacht Collection, Makes Its Debut, Leading the Ultra-luxury Yachting Experience With Innovative Dining, Expansive Suites, and Unparalleled Onboard Offerings

Fort Lauderdale, FL—The Ritz-Carlton Yacht Collection proudly introduces Ilma, its second newbuild luxury superyacht, to its distinguished fleet. The yacht embarked on its maiden voyage, a 7-night journey from Monte Carlo to Rome, on September 2. As the first and only luxury hospitality company at sea, The Ritz-Carlton Yacht Collection advances its position at the forefront of the industry with a second yacht now sailing, illustrating a future-focused vision that keeps pushing the boundaries of luxury travel at sea.

“It is with immense pride and excitement that we welcome Ilma to our growing fleet,” said Jim Murren, Executive Chairman and CEO of The Ritz-Carlton Yacht Collection. “Since Evrima’s debut, we have been steadfast in our pursuit of excellence at sea. The addition of Ilma signifies a continuation of our mission to deliver legendary service and unparalleled enjoyment to our guests.”

Ilma measures 790 feet, offering 224 airy and intuitive suites, all with private terraces providing direct access to the sea. Stopping at signature and intimate ports of call, Ilma takes guests on enchanting itineraries to coveted destinations. Ilma’s inaugural season in the Mediterranean includes ports of call visiting the blue waters of Santorini, the iconic yachting playgrounds of Porto Cervo, and the historic sites of Valletta, before departing for the Caribbean, where experiences in the natural wonders of Virgin Gorda, the vibrant harbor of Gustavia, and the pristine beauty of St. John await. Ilma will additionally sail the North and Baltic Seas of Northern Europe—a first for The Ritz-Carlton Yacht Collection—during the 2025 summer season offering immersive itineraries in dynamic and culturally rich destinations like Amsterdam, Stockholm, and Reykjavík.

“The launch of Ilma exemplifies the unwavering dedication of The Ritz-Carlton to setting new benchmarks in luxury travel, with the company’s commitment to thoughtful and transformative travel experiences guiding its mission,” said Jenni Benzaquen, Senior Vice President of The Ritz-Carlton, St. Regis, and Bvlgari Hotels and Resorts. “Ilma brings the exceptional luxury accommodations and personalized service for which The Ritz-Carlton brand is renowned to the sea, further redefining the standards in the luxury industry.”

The purposefully designed yacht accommodates up to 448 guests and offers among the highest space-to-guest and guest-to-staff ratios at sea. Its sophisticated interiors are thoughtfully curated to enhance every aspect of the guest experience, showcasing expert craftsmanship and polished finishes by renowned London-based architectural and design firm AD Associates and award-winning lighting designer DPA. The exteriors reflect the vision of Helsinki-based design studio, Aivan.

A defining characteristic of Ilma is its seamless transition between interior and exterior spaces, inviting guests to intimately connect directly to the sea and destinations sailed. Ilma, named after the Maltese word for “water,” draws subtle design inspiration from Maltese mythology, coastline, history, and native fauna. The design narrative incorporates fresh, neutral tones juxtaposed by light and dark finishes, enhancing visual richness, while the adorned exterior nods to the sleek design of private yachts.

Ilma invites guests to discover five dining venues, a refreshed in-suite dining program, sevens bars, and a signature wine vault. Highlights include two dining venues conceptualized by MICHELIN-starred restaurant chefs Fabio Trabocchi and Michael Mina. Seta su Ilma by Chef Fabio Trabocchi is a modern Italian fine-dining restaurant reflecting his Italian heritage and culinary expertise. Seta su Ilma, named after the Italian word for “silk,” offers seasonal tasting menus with contemporary interpretations of Italian cuisine, nodding to regional flavors and impeccably paired with fine wines, where Italian whites and reds form the core of the wine list.

The Beach House, designed by the Toronto-based luxury design firm Chapi Chapo Design, offers 180-degree views of the sea that seamlessly integrate with the coast, creating a daytime to nighttime experience where guests can relax and unwind. The beach club-inspired venue draws from Peruvian and Pan-Latin cuisine, blending globally influenced flavors in a relaxed yet upscale atmosphere. The menu, developed in collaboration with James Beard Award-winning chef Michael Mina, is inspired by the bold, fire-born flavors of South and Central America while highlighting ingredients from the Caribbean.

Additional world-class dining venues include MemorÄ«, which brings a modern spin to authentic Pan-Asian cuisines in a sleek environment; Mistral, which presents Mediterranean fare located steps from the main pool on Deck 10; and Tides, which offers seasonal menus inspired by the diverse regional flavors and techniques of the destinations that Ilma explores, evolving throughout the voyage. Nestled behind Tides and Seta su Ilma, Dining Privée provides an intimate and elegant enclave for celebratory dinners and other special events. At the heart of Ilma sits The Living Room, a welcoming space where guests can greet the day with freshly roasted coffee and baked pastries at the espresso counter each morning. As the day progresses, The Living Room Bar serves specialty cocktails, fine wines, and Champagne accompanied by live music. In-Suite Dining menus encompass breakfast, all day, and evening selections featuring a variety of classics from the different onboard restaurants.

A signature space across The Ritz-Carlton Yacht Collection fleet, Ilma debuts an extensive Marina and Marina Terrace, featuring large glass windows that draw in natural light, side doors that open and float above the water, and a hydraulic platform that connects guests directly with the sea when the yacht is at anchor. Deck 10 presents a dynamic open-air space for live entertainment and sunbathing, complete with the main pool, pool bar, and an outdoor LED screen. Additional experiences on board include The Ritz-Carlton Spa, a rejuvenating oasis with revitalizing treatments from ESPA, 111SKIN, and Pisterzi. The expanded spa boasts 11 rooms, with five equipped to offer outdoor treatment options, and three distinct fitness spaces: a Movement Studio, Cycle Studio, and Fitness Studio with weights and cardio machines.

Ilma’s debut represents a remarkable new chapter for The Ritz-Carlton Yacht Collection, further elevating the standards of luxury cruising with its innovative design, outstanding amenities, and the personalized service for which The Ritz-Carlton is renowned. Reservations for Ilma are now open. For more information, please visit ritzcarltonyachtcollection.com. For reservations, contact a Reservations Services Agent at (833) 999-7292 (U.S. & Canada) or contact your travel professional.

ABOUT THE RITZ-CARLTON YACHT COLLECTION
Designed to combine the luxury lifestyle of The Ritz-Carlton® with the casual freedom of a yachting vacation, The Ritz-Carlton Yacht Collection offers bespoke voyages in the Mediterranean, Northern Europe, Caribbean, and Central America. Calling on unique and distinguished destinations, voyages typically span five to ten nights with an all-inclusive onboard journey and curated excursions ashore.

Its inaugural yacht, Evrima, embarked on its maiden voyage in October 2022. Measuring 624 feet in length, Evrima features 149 airy suites across various categories, each with a private terrace, creating a relaxed and intimate ambiance for up to 298 guests. Continuing the fleet’s expansion, two new superyachts boasting among the highest space ratios per guest at sea, Ilma and Luminara, are slated to set sail in 2024 and 2025, respectively. Spanning 790 feet, Ilma will offer 224 spacious, light-filled suites of varying categories, accommodating up to 448 guests. Slated to make its 2025 debut, Luminara will join Ilma and Evrima on voyages to secluded harbors and iconic cities. Reflective of The Ritz-Carlton on land, each yacht offers personalized service, elevated dining experiences, and exclusive amenities. 

Private charter options are also available, allowing guests to craft a truly tailored journey. For more information, visit ritzcarltonyachtcollection.com.

ABOUT THE RITZ-CARLTON HOTEL COMPANY, LLC
Delivering the Gold Standard in service in coveted destinations around the world, The Ritz-Carlton Hotel Company, LLC currently operates more than 120 hotels in over 35 countries and territories. From iconic urban destinations to stretches of paradise in untouched corners of the earth, The Ritz-Carlton offers the opportunity for true discovery and transformative escapes that stay with guests long after they depart. Committed to thoughtful innovation, The Ritz-Carlton encompasses two groundbreaking brand extensions, Ritz-Carlton Reserve and The Ritz-Carlton Yacht Collection. Ritz-Carlton Reserve is a collection of rare estates set apart from the world, where personalized care and cultural immersion are paramount. The Ritz-Carlton Yacht Collection translates the brand’s legendary service and hospitality for sea, reimagining the ultra-luxury cruising category. For more information or reservations, visit the company website at www.ritzcarlton.com, for the latest company updates, visit news.marriott.com and to join the live conversation, use #RCMemories and follow along on Facebook, Twitter, and Instagram. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NASDAQ:MAR). The Ritz-Carlton is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including complimentary nights and Elite status recognition. To enroll for free or for more information about the program, visit marriottbonvoy.com. The Ritz-Carlton is committed to supporting the destinations where it operates through Community Footprints, the company’s social and environmental responsibility program.

Source: Marriott International

August 27, 2024
Royal Lahaina Resort & Bungalows Reopens with Premier Oceanfront Bungalows, New Culinary Venues and Enhanced Guest Experiences

The Iconic Resort Welcomes Guests to Rediscover Maui

Kaanapali, Hawaii/CNW/—Royal Lahaina Resort & Bungalows, one of Maui's first resorts and a historically celebrated retreat for royalty, is thrilled to announce its reopening and exciting new developments as it welcomes guests to rediscover the wonders of Maui. The 27-acre oceanfront resort reopens its doors with the debut of two new culinary venues: Lahaina Noon, a vibrant oceanfront restaurant, and Pineapple Moon, a relaxed poolside bar. These offerings, conceptualized by TableOne Hospitality under the direction of renowned restaurateur Patric Yumul, promise to elevate the culinary landscape of Ka'anapali Beach.

Following a 10-month period dedicated to supporting Lahaina residents affected by the 2023 wildfires, Royal Lahaina Resort & Bungalows is once again open, welcoming guests to rediscover the wonders of Ka'anapali. Beyond its new restaurant and bar, the resort is home to 333 guest rooms, 127 newly enhanced bungalows, two oceanfront pools and a range of wellness amenities and cultural activities - all paired with renewed hope for a prosperous Lahaina full of new beginnings.

"There is something so magical about Maui. It was the place where I kicked off my career with Michael (Mina) and it has always held a special place in my heart.  The TableOne team and I are incredibly honored and excited to be able to be part of the next chapter of Royal Lahaina Resort & Bungalows in bringing both Lahaina Noon and Pineapple Moon to life in a commitment to serve the community and visitors with grace and aloha," said Patric Yumul, CEO of TableOne Hospitality.

Lahaina Noon captures the essence of Maui's vibrant culture and natural beauty. The oceanfront restaurant offers breakfast, lunch, happy hour and dinner with unobstructed views of world-famous Ka'anapali Beach and the silhouettes of Lanai and Molokai a mere eight miles away. The menu, a celebration of Maui's rich agricultural bounty, presents a refined dining experience artfully crafted to delight the senses. Each plate reflects a commitment to purveyors and artisans with a shared pursuit of sustainability and excellence. The name Lahaina Noon pays homage to a natural phenomenon where the sun sits directly overhead, casting no shadow — a symbol of perfect harmony between earth and sky. This sense of balance is echoed in the restaurant's philosophy of delivering nourishment and joy through its curated culinary offerings. With its exceptional cuisine, breathtaking views, and warm aloha spirit, Lahaina Noon promises a dining experience that is as unforgettable as the magic of Maui.

Pineapple Moon, a relaxed poolside counterpart to Lahaina Noon, invites guests to unwind in an oceanfront cocktail paradise. This breezy, open-air venue is a tribute to enchanting nights when the moonlight glows just as sweetly as the island's pineapples. Pineapple Moon offers a vibrant, social atmosphere with canary-yellow cabanas, swaying palms and expansive oceanfront views. Signature craft cocktails and island-inspired bites make this the ultimate spot for sun-soaked relaxation.

As part of the resort's ongoing commitment to excellence, Royal Lahaina Resort & Bungalows is unveiling significant enhancements across its property. The resort's 127 private bungalows, nestled amid tropical gardens, have been meticulously updated with elevated comforts and mid-century-inspired décor, offering serene views of the ocean, mountains, or the adjacent golf course. The refreshed lobby and pool areas further elevate the guest experience, ensuring a seamless blend of luxury and relaxation.

The resort, celebrated for its spectacular Myths of Maui nightly Luau, is currently expanding its wedding and event spaces to include oceanfront wedding suites, complete with dedicated concierge services and custom amenities, offering couples an idyllic setting to prepare for their special day. Additionally, its Alana Spa is set to debut a new oceanfront wellness oasis including six private suites and an enhanced treatment menu featuring massages, manicures, pedicures, LED facials, CBD salt-soaks and a refreshment bar for serene and rejuvenating relaxation.

Dinner is set to debut its first service on Tuesday, September 3, 2024. Walk-ins are welcome, reservations are available on www.lahainanoonhi.com, and a royal valet service is complimentary for the first three hours. Discover the culinary oasis of @lahainanoonhawaii at @royallahainaresort.

ABOUT TABLEONE HOSPITALITY
TableOne Hospitality, led by CEO Patric Yumul, is a boutique hospitality company specializing in creating and operating innovative food and beverage concepts featuring established and rising star culinarians. Created by Yumul, TableOne creates a platform for chefs to spread their wings and grow under the same formula and systems that have yielded two decades of success for MINA Group. With a mission to pass on these proprietary opportunities and learnings, the team is committed to platforming culinary and beverage talent by incubating their visions through continuous resources and access. Operating for over two years, TableOne Hospitality currently manages locations nationwide, including: MOTHER TONGUE in Los Angeles; LA SOCIÉTÉ BAR & CAFÉ in San Francisco; BAR SPREZZATURA in San Francisco; SOL 7 in Houston; WAIKIKI SWIM & SOCIAL, MARA RESTAURANT & BAR in Honolulu; IZAKAYA 855-ALOHA in Waikiki, KIN GIN in Manhattan; TWENTY THREE GRAND in Manhattan and soon to open LAHAINA NOON and PINEAPPLE MOON in Maui, followed by FAVORITE SON in Waikiki
 www.tableonehospitality.com |@tableonehospitality

ABOUT ROYAL LAHAINA RESORT & BUNGALOWS
Royal Lahaina Resort & Bungalows is one of Maui's first resorts, unfolding across 27 acres of sun-kissed, tropical gardens on the world-renowned Ka'anapali Beach. The intimate property, once the preferred retreat for Hawaiian royalty, remains independently owned and curated by locals who share the values of the islands. With stunning panoramic views of neighboring islands, Lanai and Molokai, and premier access to over a mile of secluded Ka'anapali Beach, the intimate oasis offers 333 guest rooms and 127 private bungalows, exquisite open-air dining, the dazzling "Myths of Maui Luau" two serene pools, recreational and tennis/pickleball courts, an adjacent golf course, and above all, its hallmark warmth of personalized hospitality with aloha. The resort invites guests to immerse themselves in the natural beauty and rich culture of Maui, offering a restoring and re-energizing blend of relaxation and adventure. For more information, please visit www.royallahaina.com |  @royallahainaresort or call 808-661-3611.

ABOUT HIGHGATE
Highgate is a leading global real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing footprint in Europe, the Caribbean and Latin America. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Dallas, Los Angeles, Miami, Seattle, WaikÄ«kÄ«, London and Lisbon. www.highgate.com.

August 26, 2024
Relais & Châteaux Publishes Second Sustainability Report and Records Positive Gains Across Almost Every Indicator

The new publication demonstrates positive gains across almost all its indicators and core objectives against the Association’s first sustainability report, published in 2022. The report also announces the formation of a Sustainability Commission, with members hand-picked by President Laurent Gardinier, to advance and accelerate the Association’s sustainability action plan.

Conscious of its dependence on nature, the Association of 580 independent hotels and restaurants has been taking action for responsible tourism and cuisine for nearly 15 years. Faced with the consequences of issues including climate change, biodiversity loss and recruitment challenges, Relais & Châteaux aims to unite its member properties around shared environmental and social objectives by transparently documenting its progress with its Sustainability Report 2022-2023, based on data collected for 2022.

Having set itself 15 core objectives that cover three main areas (Environmental Conservation and the fight against global warming; Sustainable Cuisine; Social & Societal Empowerment), the latest report shows that the Association has maintained its position or recorded progress in 12 of them (80%). The objectives are part of a sustainability strategy built on 90 indicators, measured using data supplied by Relais & Châteaux properties each year, which is then validated and analyzed by Solinnen, an environmental consultancy. Sustainability Report 2022-2023 showed progress on 51% of all indicators, while 17% of indicators remained stable.

This second report also marked an increase in member properties’ participation, with 346 completing the sustainability questionnaire (63% of the network), up from 283 properties in the first year–an increase of 22%.

Relais & Châteaux is not only making progress in tackling its environmental objectives, but also objectives regarding social and societal impact. This demonstrates real commitment from members toward a collective ambition.

A NEW STRATEGY TO COME IN 2024
Relais & Châteaux’s sustainable transformation is set to become even more ambitious as it celebrates its 70thanniversary and sets itself new challenges for the future. In November 2024, the not-for-profit Association will reveal a new Vision statement, marking the 10-year anniversary of the first manifesto outlining the Association’s 20 commitments for a better world through cuisine and hospitality. Laurent Gardinier, President, together with his newly formed Sustainability Commission, will address social and environmental issues on an even deeper basis, and provide greater support on the ground for member properties as they implement change.

The Sustainability Commission comprises seven Relais & Châteaux members from around the world, each chosen for their expertise in various aspects of environmental responsibility:

  • Aggie Banda of Royal Chundu - Luxury Zambezi Lodges in Zambia,
  • Mauro Colagreco of Restaurant Mirazur in France,
  • Malik Fernando of Resplendent Ceylon in Sri Lanka,
  • Vittoria Ferragamo of Il Borro in Italy,
  • Derek Joubert of Great Plains Conservation in Kenya and Botswana,
  • Charles McDiarmid of Wickaninnish Inn in Canada,
  • Marie-Hélène ‘Petit’ Miribel of Sol y Luna in Peru.

This ongoing journey will demand much from each of us, not least as each of our members faces contrasting pressures and unique local priorities—sustainability means different things in different places. But I am confident we will reach our destination. Laurent Gardinier, President of Relais & Châteaux

We, as chefs, must reduce our energy and water consumption and rethink the entire waste cycle. There is an urgent need to act. Mauro Colagreco, Vice President, Chefs of Relais & Châteaux

To download the full report, click here.

THE 15 OBJECTIVES

ENVIRONMENTAL CONSERVATION

Energy

1. Percentage of properties that have performed a carbon footprint assessment on their activities or as part of their activities.

  • 50% by 2025
  • 100% by 2030

2. Percentage of properties that measure their annual average energy consumption by kilowatt hour (kWh) and have put in place a plan of action to reduce consumption within the next two years.

  • 100% by 2025

3. Percentage of renewable energy produced on-site (solar, wine, geothermal), etc.

  • 10% by 2025
  • 25% by 2030

Water

4. Percentage of properties that monitor their water usage and that have put in place a plan of action to optimize water usage and reduce it within the next year.

  • 100% by 2025

Biodiversity

5. Percentage of properties that manage some of their green areas (forest, woodland, ponds, etc.) to enhance biodiversity conservation.

  • 100% by 2025

Responsible Purchasing

6. Percentage of properties that have removed (a) single-use plastic amenities/toiletries in the bathrooms and (b) single-use plastic straws, bottles, drinking vessels throughout the property.

  • 100% by 2025

SUSTAINABLE CUISINE

Healthy & Sustainable Food

7. While 95% of our vegetables are organic, local or seasonal (up from 89% in 2021), we want to measure the percentage of vegetables sourced with all three criteria in conjunction.

Percentage of vegetables that are organic, local and seasonal among all produce served at our properties.

  • 50% by 2025
  • 100% by 2030

8. Percentage of properties that ask and check that their farmers/producers/suppliers abide by the World Organization for Animal Health  five freedom’ welfare
standards
.

  • 100% by 2025

Food Waste

9. Percentage of properties that have food waste separately collected and composted on-site or off-site.

  • 75% by 2025
  • 100% by 2030

SOCIAL & SOCIETAL EMPOWERMENT

Attractive Workplace

10. Percentage of women in the top 10 salaries. • 50% by 2030

11. Percentage of properties that have an Equality, Diversity & Inclusion policy.

  • 100% by 2025

12. Percentage of properties that have performed a dedicated training session for the Equality, Diversity & Inclusion policy.

  • 100% by 2025

13. Percentage of properties providing employees with balanced and healthy food.

  • 90% by 2030

Local Activism

14. Percentage of properties that support local businesses that are
socially or environmentally
engaged.

  • 90% by 2030

Geotourism

15. Percentage of properties that educate and involve their guests in
cultural heritage protection
 and geotourism.

  • 65% by 2030

About Relais & Châteaux
ESTABLISHED IN 1954, Relais & Châteaux, is an association of 580 unique hotels and restaurants throughout the world, owned and operated by independent entrepreneurs – most often families – who are passionate about their craft and deeply committed to forging warm, lasting relationships with their guests.

Relais & Châteaux members protect and promote the wealth and diversity of the world's culinary and hospitality traditions, to ensure they continue to thrive. They are equally dedicated to preserving local heritage and the environment, as articulated in the association's Vision presented to UNESCO in November 2014.

www.relaischateaux.com @relaischateaux #relaischateaux #deliciousjourneys

August 22, 2024
Destination Silver Star Names Lynn Henderson PR as Agency of Record

Vernon, BC—Lynn Henderson Public Relations (LHPR) is proud to announce its new partnership with Destination Silver Star, one of British Columbia’s premier year-round mountain resorts. As the new PR Agency of Record, LHPR aims to enhance Silver Star’s brand presence and promote its unique offerings to a broader audience.

Lynn Henderson, the founder of LHPR, stated, “We are thrilled to represent Destination Silver Star, a destination that perfectly embodies adventure, culture, and community. LHPR is dedicated to showcasing the vibrant experiences and unmatched natural beauty that Silver Star offers."

About Destination Silver Star: Located in the heart of BC’s Okanagan Valley, Silver Star is a beacon for adventure enthusiasts and families alike. Renowned for its extensive winter sports terrain and summer activities, Destination Silver Star offers:

  • Winter Sports Paradise: With 3,282 acres of skiable terrain, Silver Star features 132 powder runs and Canada’s largest continuously groomed network of cross-country ski trails.
  • Summer Thrills: Home to Canada's second-largest bike park, Silver Star provides over 139 kilometers of trails, 400+ jumps, and 870+ berms for mountain biking aficionados.
  • Cultural and Family-Friendly Events: Hosting events like the Crankworx Summer Series, the Summer Music Series, and the Beer and Cider Fest, Silver Star brings together the community and visitors alike with a lively spirit and authentic sense of place.
  • Greater Vernon Winter Carnival: The second largest winter festival in North America, the Greater Vernon Winter Carnival is held every February and provides a fun-filled schedule of parades, ice sculpture competitions, and live performances.
  • Unique Dining and Art: From high-elevation dining via snow cat at Paradise Camp to contemporary art exhibits at Gallery Odin, Silver Star offers rich cultural experiences.
  • Improved Access: With the introduction of new flights into Kelowna International Airport (YLW) from Los Angeles (LAX) and Seattle (SEA), reaching Silver Star is now even more convenient for U.S. travelers.

This announcement marks an exciting new chapter for both Destination Silver Star and Lynn Henderson Public Relations, promising a fruitful collaboration that will elevate Silver Star’s profile as a top destination in British Columbia.

For more information about Destination Silver Star, please visitwww.destinationsilverstar.com.

About Lynn Henderson Public Relations:
LHPR is a boutique PR agency specializing in travel, lifestyle, and hospitality sectors. Founded by Lynn Henderson, a PR professional with over two decades of experience, the agency is known for creating compelling narratives that resonate with media and consumers alike. LHPR’s client roster includes renowned brands in Tofino, Whistler, Vancouver and now Vernon, reflecting its commitment to excellence and impactful storytelling.

About Destination Silver Star:
Centrally located in the heart of B.C.’s Okanagan Valley rests Silver Star Mountain in the Monashee Mountain Range. The vibrant Village is a beacon for adventure in the mountains, and the people are its heart and soul. Big ideas and boundless energy inspired by the “Silver Queen” mine and first ski turns in the early 1930s. Nearly a century later, the same spirit is championing a thriving destination resort on the cusp of its next chapter. Founded in 2021, Destination Silver Star is a not-for-profit, membership-based organization representing accommodations, attractions, restaurants, retail, and homeowners.

August 19, 2024
Meliá has already saved more than 30,000 food packs through the Too Good To Go app
  • The hotel company has avoided the waste of 30 tonnes of food thanks to its alliance with Too Good To Go, avoiding the emission of 81 tonnes of CO2e.
  • The alliance between the two companies began in November 2019 and is already active in 25% of Meliá's hotel portfolio in Spain.
  • The hotels offer daily surprise packs through the Too Good To Go app with a variety of surplus products from their breakfast buffet.

The Meliá Hotels International hotel group, as part of its determination to develop policies committed to sustainability and the environment, continues to confront food waste in its hotels. In addition to adopting measures to reduce waste in its properties, through its collaboration with the Too Good To Go app, the leading mobile application in the fight against food waste, the hotel group has just reached the figure of 30,000 food packs saved, which represents more than 30 tonnes of food. 

This positive milestone means that all these food resources have been put to good use, avoiding waste and the emission of 81 tonnes of CO2eq into the atmosphere*. 

The alliance between the two companies began in November 2019 with a pilot phase in hotels in Barcelona, Madrid, Palma de Mallorca, Seville, the Canary Islands and Malaga. After the good results obtained, the collaboration has been extended and this initiative is currently implemented in 25% of Meliá's portfolio in Spain, with the aim of continuing to add more hotels. 

Thanks to this initiative, users have the opportunity to save surprise packs through the Too Good To Go app with a wide variety of products from the daily breakfast buffets at Meliá hotels. 

As part of its sustainability strategy, Travel for Good, the hotel company has launched various initiatives to promote a responsible supply chain and contribute to the reduction of food waste. These include, among others, the adoption of new demand control technologies to adjust production to the real volume of hotel occupancy, the unification of production kitchens, employee training and customer awareness, as well as the collaboration with Too Good to Go. 

For Gabriel Escarrer, Chairman and CEO of Meliá Hotels International, “At Meliá, we are committed to a circular and proximity hotel model, essential to reduce waste and minimise our environmental footprint, where reducing food waste is fundamental in our industry. In addition, we focus on raising awareness among our guests about responsible consumption, preventing food waste, adopting healthy habits and promoting local culture through a quality gastronomic offer".

According to Marie Lindström, general manager of Too Good To Go in Spain, “all actors involved in society must join forces in the fight against food waste, as it is a problem that affects us all. We must not forget that in Spain alone almost 8 million tonnes of food end up in the rubbish bin every year and food waste is responsible for up to 10% of global greenhouse gas emissions. The commitment and action of big brands like Meliá is a great sign that the sector is increasingly involved in achieving a greener planet free of food waste."

Source: Meliá Hotels International

August 07, 2024
The Conduit to Offer Global Venue Sourcing with Intent

A Personalized End-to-End Approach to Event Sourcing

Toronto, Ontario—Today marks the opening of The Conduit, a full-service, global venue sourcing company focused on delivering comprehensive, customer-centric solutions for conferences, events, meetings and incentive programs.

"I've always been told I'm a 'connector.' And after decades in the hospitality industry, I see how valuable connections really are. The Conduit is designed to leverage these relationships to provide truly personalized venue sourcing options for events of all shapes and sizes," said Michael Welsh, The Conduit Founder. Welsh, a 30-year hospitality veteran, has spent much of his career in Global Sales for luxury hotels. Most recently, he held the Executive Director, Global Sales, Meetings and Incentives role for Accor, the sixth largest hospitality company in the world.

The Conduit utilizes an end-to-end consultative approach designed to maximize value by providing venue solutions unique to each client's needs.

Beginning with the Request for Proposal (RFP), The Conduit team gathers client goals and parameters, tailoring initial sourcing activity to each client's priorities. This effort culminates in a comprehensive venue analysis and a carefully curated "shortlist" of venue recommendations. "By doing this work on behalf of our clients, we are able to save them time, money and a lot of headaches," noted Welsh. "The Conduit utilizes over 60 years of vendor experience to provide clients with expert information and insights not typically available through a standard RFP process. We go deeper to tell our clients what might not be said or what they might be missing."

A significant part of this experience will be gleaned from Founder Welsh's Operations Lead, Anita Kuhn. "Kuhn is a well-known 30-year hotel and hospitality veteran," Welsh said. "I couldn't be more excited to have Anita on the opening team at The Conduit. Her professionalism, attention to detail, sense of humour and years of service make her the perfect team member."

Kuhn will also play a key role in site visit coordination, helping to manage client visits and liaise with vendors and industry insiders to guarantee a smooth review of potential venues.

And finally, The Conduit handles venue contract negotiations and support on behalf of all clients. "Navigating hotel contracts can be a daunting task. Our approach works to build trust with all negotiating parties, so everyone wins," Welsh said. Once contracts are signed, The Conduit provides guidance and support throughout the lifecycle of the event. "When a problem arises – and we all know they do – you can count on our team. We are always a room, email or phone call away."

For more information or to contact The Conduit, visit www.theconduit.ca or email michael@theconduit.ca

About The Conduit
The Conduit is a full-service, global venue sourcing company focused on delivering comprehensive, customer-centric solutions for conferences, events, meetings and incentive programs. Please contact Michael Welsh, Founder, for more information at michael@theconduit.ca

www.theconduit.ca

August 06, 2024
Greater Toronto Hotel Association Announces 2024 - 2026 Board of Directors

Toronto—The Greater Toronto Hotel Association (GTHA) is pleased to announce the appointment of its 2024-2026 Board of Directors. GTHA, representing the collective interests of the hotel industry in the Greater Toronto Area, is committed to enhancing the economic vitality and sustainability of the region's hotel sector. The new Board of Directors bring diverse perspectives and expertise that will bolster the Association’s mission and help to achieve these goals as GTHA prepares to celebrate its 100th anniversary in 2025.

The 2024-2026 slate for GTHA’s Board of Directors includes:

  • Tim Reardon, Sheraton Centre Toronto Hotel (Chair)
  • Catherine Velie, W Hotel (Vice-Chair)
  • Robert Housez, Chelsea Hotel Toronto (Secretary Treasurer)
  • Edwin Frizzell, Fairmont Royal York (Past Chair)
  • Patrick Cappa, Omni King Edward Hotel (Executive Member)
  • Sara Anghel (President and CEO)
  • Andy Loges, Hilton Toronto (Board Director)
  • Ashok Baghel, Hyatt Regency Toronto (Board Director)
  • Bonnie Strome, Park Hyatt Toronto (Board Director)
  • David Kelley, Soho Hotel & Residences (Board Director)
  • Ellen Hryhor, Residence Inn Toronto Downtown (Board Director)
  • Hiren Prabhakar, The St. Regis Toronto (Board Director)
  • Jennifer Worden, Toronto Marriott Markham (Board Director)
  • Peter Kingsbury, Courtyard by Marriott Toronto Airport (Board Director)
  • Peter Gillis, Westin Harbour Castle (Board Director)
  • Ryan Soderberg, Toronto Marriott City Centre (Board Director)
  • Toni Frankfurter, The Waterside Inn (Board Director)
  • Umesh Srivastava, DoubleTree by Hilton Toronto Downtown (Board Director)
  • Vince Pimentel, Delta by Marriott Toronto Markham (Board Director)
  • Yari Khan, Delta Hotels by Marriott Toronto Mississauga (Board Director)
  • Zorica Drapic, Embassy Suites by Hilton Toronto Airport (Board Director)

"We are thrilled to welcome our new board members and are confident that their diverse expertise and commitment will greatly contribute to the advancement of the hospitality industry in the Greater Toronto Area," said Sara Anghel, President and CEO of GTHA. "Together, we will continue to promote Toronto as a premier destination for travelers from around the world, and reach new heights in our advocacy for the industry."

The Greater Toronto Hotel Association’s Board of Directors is dedicated to advocating on behalf of the hotel industry, ensuring its growth and sustainability, and supporting the interests of its members.

August 06, 2024
Chantal Sturk-Nadeau Joins PCMA to Lead AI and Consulting Initiatives

Chantal Sturk-Nadeau, a 25+ year tourism industry leader and former PCMA Board member joins PCMA as Vice President, Spark and PCMA Insights, effective July 15, 2024. In this new role, she will develop, execute, and oversee the enterprise business and brand of Spark, a joint venture with Gevme, and the only AI tool developed by eventprofs for eventprofs, and PCMA Insights, the association’s consulting practice.

For media queries from the Americas, APAC, EMEA, and requests for interviews with Sherrif Karamat, please contact: Meghan Risch, PCMA Chief of Staff, Vice President, Corporate Communications

About PCMA
PCMA, PCMA Foundation and CEMA educate, inspire, and listen, creating meaningful experiences where passion, purpose and commerce come together. We are the world’s largest community for Business Events Strategists, providing senior-level education, networking, and market intelligence for the global business events industry. Our mission is to drive social and economic progress through business events. Headquartered in Chicago, IL PCMA has 17 North American Chapters, regional communities in APAC, EMEA and LATAM, and members in 59 countries. The Corporate Event Marketing Association (CEMA), a PCMA subsidiary, advances strategic event marketing and marketing communications for senior-level event marketers and industry professionals. Visit us at pcma.org.

About PCMA Foundation
The role of the Foundation of PCMA is to support the mission of PCMA through fundraising and grant-giving focused on scholarships, education and research that will advance the business events industry. Annually the Foundation funds over $700K in impact, and since 1985 has funded over 2,500 scholarships, 100 research studies and education programs, and $2.7M in charitable giving.

About CEMA
The Corporate Event Marketing Association (CEMA) is the eminent community for senior event executives, association peers and industry partners and is an integral component of the Professional Convention Management Association’s (PCMA) brand collective. CEMA promotes professional networking opportunities, facilitates peer-to-peer knowledge sharing and drives industry standards. Through strong relationships with strategic partners, CEMA fosters both finding innovative solutions to business issues and continuous focus on members’ career growth. For more information, please visit http://www.cemaonline.com.

July 31, 2024
Travel Nunavut Announces Its Leadership Team to Build $1 billion Travel Industry

Iqaluit, NU—Travel Nunavut, Nunavut’s Travel Industry Association is pleased to announce the appointment of new key executive leadership positions to focus on growing a sustainable travel industry in Nunavut to $1 billion in revenue and 5,000 jobs by 2030.

Alex Stubbing has been appointed as the new President of Travel Nunavut. Alex has been involved in Nunavut’s travel, culture, and heritage industry for over 17 years. His leadership will be instrumental in guiding Travel Nunavut towards achieving its vision. Alex prides himself in working with communities and community organisations and developing employment and business opportunities for Inuit. Alex was born and raised in Iqaluit and has a BA in Political Science and Masters’ degrees in Natural Resource Management and Arctic Sustainable Technology. In addition to his experiences and education in Canada, Alex was educated in Iceland and Greenland. He has held various positions with Parks Canada, Nunavut Parks, and the Government of Nunavut including the Assistant Deputy Minister for Culture and Heritage. It is interesting that Alex was a visitor centre coordinator with Travel Nunavut 20 years ago.

Norine Naguib moves within Travel Nunavut from Marketing Coordinator to the role of Executive Director. Norine brings over 21 years of community development and business experience to the team with worldly experience in providing humanitarian aid in Africa, Asia and the Americas; financial and logistics administration in remote and extreme environs; and software design and training in large corporations. She has been acting Executive Director of Travel Nunavut since April 2024. Her experience and skills make her the ideal leader to oversee the organisation's operations and key strategic initiatives. Norine has a Bachelor of Science Honours degree and a Master of Arts in International Affairs.

Kristine Prud’homme joins Travel Nunavut as Director of Marketing Support & Administration. Kristine has over 20 years of experience in event management, business operations, legal support services, and administration. She has a BA in Psychology from l’Universite de Montreal. Her experience in managing and serving in entrepreneurial service organisations will be an important addition to the Travel Nunavut team in event and travel management and supporting our members in serving domestic and international markets. Kristine has been a resident of Iqaluit since August of 2018.

Colin Allooloo joined Travel Nunavut in November 2023 as Director of Membership and Engagement. Originally from Pond Inlet, Colin brings a rich background to the team deeply rooted in his Inuit heritage and upbringing. Colin is well suited to member engagement from his 28 years of experience in Nunavut and the Northwest Territories including as an RCMP Officer, a Manager with the Government of Nunavut, COO with a local drone company, and other job experiences. His mission is to grow the membership of the organisation as well as ensuring that member needs are met with excellence.

“We are excited to have a well-rounded leadership team to serve our members and support the industry’s rapid growth in Nunavut. The travel industry is the lifeblood of how Nunavut works in serving its residents and visitors,” said Ed Romanowski, Travel Nunavut Board Chair. “The combined experience and passion of our entire team under the leadership of Alex Stubbing will help maximize the success of current and future Travel Nunavut members.”

Travel Nunavut's strategic direction, as outlined in its five-year strategic plan, focuses on collaboration and development of the industry, specifically with industry partners such as Destination Nunavut, Nunavut Tunngavik Inc., Regional Inuit Organisations, the Government of Nunavut, and the Indigenous Tourism Association of Canada.  For the travel industry, Travel Nunavut aims to:

Support: Provide resources, guidance and assistance to travel industry businesses, helping them to thrive.

Build: Strengthen the infrastructure and capabilities of the travel sector, enhancing overall visitor experiences.

Grow: Expand membership and develop industry partnerships to foster a robust travel economy in Nunavut.

By working closely with industry partners and stakeholders, Travel Nunavut is committed to creating a sustainable and prosperous travel industry that benefits all Nunavummiut.

For more information about Travel Nunavut and its initiatives, please visit www.travelnunavut.ca.

For More Information Contact:
 
info@travelnunavut.ca

About Travel Nunavut:
Travel Nunavut serves as the territorial private-sector business services and advocacy organisation for the travel sector. Our Vision is a thriving and sustainable travel sector that enriches the quality of life for Nunavummiut. We will grow the industry to $1 billion in revenue and 5,000 jobs by 2030 from $450 million in revenue and 3,000 jobs in 2019. This is supported by our mission to engage with partners, communities, and people to support and develop a thriving and vibrant travel industry. We lead the travel industry through training, marketing, and advocacy.

July 29, 2024
ASM Global Signs the Net Zero Carbon Events Pledge in Support of Initiative

Brussels—The Net Zero Carbon Events (NZCE) initiative announced today ASM Global, the global leader in venue development and management and live entertainment content management, has officially signed the NZCE Pledge. This commitment reinforces ASM Global's dedication to environmental sustainability and reinforces NZCE’s position as the leader of the meetings industry's collective response to climate change.

As the largest initiative of its kind, Net Zero Carbon Events aims to unite key stakeholders across the business events industry to achieve net zero carbon emissions by 2050. Hosted by the Joint Meetings Industry Council (JMIC), NZCE focuses on actionable measures and accountability to drive meaningful change and reduce the carbon footprint of events worldwide.

James Rees, President of JMIC, in acknowledging ASM Global's commitment said: “We are delighted to welcome ASM Global as a signatory to the Net Zero Carbon Events Pledge. ASM Global's extensive experience and leadership will further contribute to advancing our efforts. Their participation not only underscores the urgency of addressing climate change but also sets a powerful example for other venue operators around the world to follow.”

ASM Global's pledge to the NZCE initiative highlights their ongoing sustainability efforts and dedication to fostering positive environmental impacts. By implementing innovative strategies and sustainable practices, ASM Global aims to enhance operational efficiency and promote eco-friendly event management.

“We believe in the importance of sustainability as a key driver of our future. With this in mind, we have pledged to take action and lead our industry to accelerate our engagement in the NZCE pledge,” said Dan Hoffend, SVP Convention Centers, ASM Global.

Lindsay Arell, Chief Sustainability Officer, ASM Global, said “The significant impact of this commitment on the live events industry and environment is demonstrative of ASM Global’s bold efforts to curb carbon emissions as lead in sustainability.”

The signing of the NZCE Pledge by ASM Global is expected to inspire further engagement from other venues and event organizers worldwide. With a network of over 400 venues globally, ASM Global's commitment provides a unique opportunity to drive widespread adoption of sustainable practices within the industry.

“ASM Global's involvement will undoubtedly help to propel our initiative forward,” Rees said.  “Their expertise and influence are of great importance as we work together to create a sustainable future for the business events industry.”

The Net Zero Carbon Events initiative plans to collaborate with ASM Global and other signatories to achieve the ambitious goal of net zero carbon emissions by 2050 with the aim of creating a sustainable future for the events industry and beyond.

https://www.asmglobal.com/

https://www.netzerocarbonevents.org/

About the Net Zero Carbon Events Initiative: The Net Zero Carbon Events initiative, hosted by the Joint Meetings Industry Council (JMIC), is the largest initiative on environmental sustainability within the business events industry with over 700 stakeholders from 60 countries. It aims to achieve net zero carbon emissions by 2050 through collaborative action and commitment from industry stakeholders.

About ASM Global: Award-winning ASM Global is the world’s No. 1 development and full-service venue company focused on client-first approaches for driving significant financial successThe company’s elite network spans five continents featuring a portfolio of more than 400 of the world’s most prestigious arenas, stadiums, convention/exhibition centers and performing arts venues. 

ASM Global translates its unique visionary ownership experience into innovative project development, planning and execution; content programming; curated guest-immersive experiences; locally tailored solutions; and optimized revenue streams for our client’s properties and surrounding communities. Focused on value creation and economic growth, ASM Global realizes venue business potential to elevate the profitability and profile of our clients and partners. We cultivate strong, inclusive relationships with the communities we work and live in while championing the welfare and development of our employees and small-business partners, resulting in a more cohesive, resilient and vibrant community.   

ASM Global's expertise and commitment extends across existing venue management, new venue development, and transformative renovation projects across the most exciting properties in the industry, including Kai Tak Sports Park (Hong Kong), Caesars Superdome (New Orleans, Louisiana), The Moscone Center (San Francisco, California), AO Arena (Manchester, U.K.), The Greek Theatre (Los Angeles, California), Desert Diamond Arena (Glendale, Arizona) and Fishers Event Center (Fishers, Indiana).

Media Contacts:
Chris Lewis, ChrisLewis@clareville.co.uk (For Net Zero Carbon Events)  
Jim Yeager, jim@breakwhitelight.com  (For ASM Global)

July 24, 2024
WestJet and TELUS form partnership to revolutionize guest experience, including free inflight Wi-Fi, delivered by Starlink

WestJet and TELUS will be Canada's first to leverage Starlink technology to bring Canadians best-in-class, high-speed internet onboard beginning December 2024

Calgary, AB/CNW/—Today, WestJet and TELUS unveiled the first step in a multi-year strategic partnership that will transform the inflight experience for WestJet guests by providing industry-leading, fast and free internet, presented by TELUS and delivered by Starlink onboard WestJet aircraft. This announcement marks the beginning of a fully integrated partnership between WestJet and TELUS, and a significant leap forward for the airline's inflight connectivity. 

"Through our strategic partnership with TELUS, we are setting a new standard in the Canadian airline industry by offering Starlink's revolutionary inflight connectivity, and thanks to TELUS we are able to bring this inflight experience to WestJet Rewards guests for free," said John Weatherill, WestJet Group Executive Vice-President and Chief Commercial Officer. 

In the coming months, WestJet and TELUS will announce additional, exclusive benefits and perks for WestJet Rewards members and TELUS customers.

"The future of inflight connectivity and entertainment is here, and we're excited to enter this long-term partnership with WestJet to enhance the flying experience for guests and bring more value to WestJet Rewards members and TELUS customers, whether they are on the ground or in the air" said Zainul Mawji, Executive Vice-president and President, TELUS Consumer Solutions.

WestJet will be the largest North American and first commercial Boeing 737 airline to offer inflight connectivity powered by Starlink's best-in-class technology platform, which includes the world's largest satellite constellation. Starlink was selected as WestJet's new inflight technology partner for its ability to deliver enough bandwidth and lowest latency internet for every guest onboard to live-stream videos or online game direct from their devices as if they were at home.

"With more than 1,000 aircraft committed to Starlink worldwide, high-speed, low-latency internet is the future of aviation connectivity and we're excited to work with WestJet to bring Starlink technology to their guests in the coming months," said Jason Fritch, SpaceX's Vice President of Starlink Enterprise Sales.

This new platform will take flight before the end of 2024, with plans to complete the installation on WestJet's modern narrowbody fleet by the end of 2025. All wide-body aircraft are planned to be upgraded by the end of 2026.

Access to the new inflight system will be exclusively provided to WestJet Rewards members free of charge thanks to TELUS. WestJet guests can easily become WestJet Rewards members by simply creating a WestJet Rewards account online at any time in advance of their WestJet operated flight.

About WestJet
In 28 years of serving Canadians, WestJet has cut airfares in half and increased the flying population in Canada to more than 50 per cent. WestJet launched in 1996 with three aircraft, 250 employees and five destinations, growing over the years to more than 180 aircraft, 14,000 employees and more than 100 destinations in 26 countries.

For more information about everything WestJet, please visit westjet.com.
Connect with WestJet on Facebook at facebook.com/westjet
Follow WestJet on Twitter at twitter.com/westjet and twitter.com/WestJetNews
Follow WestJet on Instagram instagram.com/westjet/
Subscribe to WestJet on YouTube at youtube.com/westjet
Read the WestJet Newsroom at westjet.com/en-ca/news 

About TELUS 
TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications technology company with more than $18 billion in annual revenue and over 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video, and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. The numerous, sustained accolades TELUS has earned over the years from independent, industry-leading network insight firms showcase the strength and speed of TELUS' global-leading networks, reinforcing our commitment to provide Canadians with access to superior technology that connects us to the people, resources and information that make our lives better. 

About SpaceX Starlink 
Developed by SpaceX, Starlink provides high-speed, low-latency broadband internet in over 100 countries and territories around the world through over 6,000 satellites providing over 275 Tbps of capacity. Starlink began serving commercial aircraft last year with in-flight high-speed internet with over 1000 aircraft committed. With satellites positioned in low-Earth orbit at an altitude over 65 times closer than conventional geostationary satellites, Starlink achieves significantly lower latency and higher transmission speeds for its end users. Starlink can deliver up to 1 Gbps to aircraft, and with latency as low as 20 ms, passengers can engage in activities previously not functional in flight, including online gaming, virtual private networks, and other high data rate activities.

SOURCE WESTJET, an Alberta Partnership

July 23, 2024
Riskline partners with TripStax to enhance risk management support for travel management companies

Riskline’s travel intelligence technology will be integrated into the TripStax platform, providing real-time travel alerts to users

Canada: Global travel intelligence company, Riskline, today announced a new partnership with TripStax, a leading technology company that provides travel management companies (TMCs) and corporates with a modular stack of innovative business travel solutions.

The partnership will enrich TripStax’s duty of care and risk management support for customers by providing high-level travel risk data, including real-time human-verified intelligence. Riskline is one of the world’s leading travel risk insights companies leveraging professional analysts to process more than 100,000 data sources providing accurate and timely travel risk assessments. 

Riskline’s technology will be integrated with the TripStax Core, the central data processing engine that powers the TripStax ecosystem of ten cutting-edge modules. The Core will consume real-time risk intelligence data, alerts, and destination information and proactively determine how best to deploy that data within relevant connected TripStax modules such as Track, Approve, Docs, and Mobile. 

The unique connectivity of TripStax’s ecosystem of modules means that TMCs and corporate travel managers will receive immediate and actionable data regarding threats and incidents to traveller safety. For example, approval flows can be created and re-run within the TripStax Approve module based on immediate risk factors; accurate information can be populated within the TripStax Docs module to add status alerts to itineraries; proactive notifications can be sent to travellers via the TripStax Mobile; and vital information regarding travellers’ location can be instantly sourced within the Track module.

The global business travel market was worth approximately $986.7 billion CAD in 2020, according to data published by Allied Market Research, and is expected to grow by 188 percent by 2028. Meanwhile, travel is predicted to play a critical role in the Canadian economy, with expectations that Canada’s flight market will generate $18.1 billion CAD by 2029. As both commercial and business travel continues to expand, it is critical that TMCs can offer their customers reliable safety information and Riskline’s partnership with TripStax will help facilitate this. 

Commenting on the new partnership, Suzanne Sangiovese, Director of Travel and Technology at Riskline, said:

“We are really excited about the partnership and the new opportunities it offers us. By working with TripStax, our risk technology can be utilised by travel management companies and their customers, enabling them to travel with greater confidence.

David Chappell, Chief Product Officer at TripStax, added:

"We are absolutely delighted to have forged this new partnership with Riskline for the provision of risk information into our platforms. Considering that the provision of actionable information based on risk is at the top of many customers' agendas at the moment, the partnership comes at an important time. Ultimately, the travel industry needs more forward-thinking, open, and collaborative architectures and this agreement not only highlights our own desire to partner with the best in the industry but also is a blueprint of how two leading technologies can work together to create better experiences for our customers".

Website | Twitter  | LinkedIn  | YouTube

About Riskline
Riskline is a leading travel risk intelligence company in operation since 2007 and based in Copenhagen, Denmark. Riskline’s world-class information and analysis services are trusted by small businesses and Fortune 500 companies across a wide range of industries.  For further information please visit https://riskline.com/ 

About TripStax
TripStax (www.tripstax.com) is an award-winning fully connected modular stack of proprietary business travel applications, powered by The TripStax Core, a profound central data processing architecture that consumes, enriches and manages all business traveller booking, profile and invoice data across the entire TripStax eco-system. TripStax is leading the charge for the iterative transformation that the business travel tech landscape needs, by changing how travel data is consumed, managed and utilised by TMCs and corporate travel managers. 

July 22, 2024
Global Business Travel Industry Spending Expected to Hit Record $1.48 Trillion in 2024

Boosted by economic stability, pent-up demand and recovery momentum, spending is projected to surpass $2 trillion by 2028 according to the latest GBTA Business Travel Index Report 

The business travel industry has proven itself resilient as it leaves the global pandemic behind and moves into a new era of post-pandemic stabilization. The forecast for 2024 predicts global business travel spending will reach $1.48 trillion USD by the end of the year, an increase on 2019 spending which was a previous record at $1.43 trillion. Additionally, by 2028, it is projected to exceed $2.0 trillion, highlighting a robust path ahead for the business travel sector in terms of spending. 

Relative stability in the global economy has continued to drive growth which, along with lingering pent-up demand, has provided reassurance for CEOs and CFOs to get their people back on the road for business meetings. Many top business travel markets around the world have returned to or are nearing pre-pandemic levels, reinforcing the momentum of the recovery and boosting spending. However, the outlook for economic and business travel growth presents a balance of both potential upside factors and downside risks.  

These are the top-level findings from the latest 2024 GBTA Business Travel Index Outlook – Annual Global Report and Forecast (“GBTA BTI™”) published by the Global Business Travel Association (GBTA) and made possible by Visa

Unveiled onstage today at the GBTA Convention 2024 in Atlanta in front of more than 5,000 attendees, the 16th edition of the GBTA BTI™ is an annual exhaustive forecast of business travel spending and growth covering 72 countries and 44 industries. The GBTA BTI™ also includes survey data and analysis this year from 4,100 business travelers across five global regions, representing insights from employee travelers regarding their business travel preferences, behaviors and spending. 

“We are witnessing the expected rebound in the sector, reflecting the resilience and adaptability of businesses and the value of business travel worldwide,” said Suzanne Neufang, CEO of GBTA. “With projected spending expected to continue to increase through 2028, the future of business travel looks promising. However, we must remain vigilant and adaptive to potential headwinds in this period of stabilization, as factors such as changing economic conditions, technological advancements and sustainability developments will also shape the sector ahead.” 

Global business travel spending is anticipated to increase 11.1% in 2024, after significant years in 2022 and 2023 of 30%-47% growth year over year. Growth is expected to continue to gradually moderate, resulting in an annual compound growth rate of 6.95% from 2025 to 2028. 

In 2023, the business travel industry had recovered approximately $675 billion of the $770 billion lost in 2020, according to GBTA BTI™ analysis, achieving 93% of the pre-pandemic peak of $1.43 trillion by the end of 2023. The sector experienced a significant resurgence in 2023, with spending growing by 30% compared to 2022, reaching $1.3 trillion. 

  • Global business travel spending is expected to recover to its pre-pandemic total of $1.48 trillion in 2024, fueled by more favorable economic conditions than expected in 2022 and 2023. (While recovery has been impressive, it is important to note that when adjusted for inflation, spending levels are anticipated to lag pre-pandemic highs over the coming years, implying that business travel volumes will remain below pre-pandemic levels as well.)
  • The estimated breakdown of the $1.34 trillion in 2023 business travel expenditures includes $501 billion for lodging, $282 billion for air travel, $245 billion for food and beverage, $165 billion for ground transportation and $142 billion for other travel expenses. 
  • Recovery in business travel continues to vary by region. Asia Pacific emerged as the fastest-growing region in 2023 (36%), followed by Western Europe (33%) and North America (25%). The recovery bounce back was led in 2023 by the U.S, Middle East and Africa, and Latin America, all achieving 100% or more of 2019 spending numbers. For 2024, China and the U.S. are forecast to continue to lead as the top two markets, respectively, for overall business travel spending. 
  • Business travel spending also continues to differ across industries. The financial and insurance activities sector is projected to experience the most significant expansion (72%) in business travel spending through 2028. Conversely, the retail trade (41%) and agriculture, forestry and fishing (32%) sectors are anticipated to see the least growth during this period. 
  • With an optimistic outlook overall, there are factors that could impact business travel’s longer-term forecast. Persistent inflation, China’s slower recovery, geopolitical tensions, industry workforce challenges and incidence of natural disasters could result in shifts to the outlook. Increased focus on corporate sustainability also has the potential to impact the sector, demonstrating the vital importance of coordinated action across the industry for business travel’s future.  
  • Potential upside impacts for the business travel sector include ongoing economic stability, technological advancements, particularly in artificial intelligence (AI), and stronger-than-expected economic growth in key markets like the U.S. and India. 
  • GBTA’s survey of 4,100 business travelers across 28 countries and four regions (North America, Europe, Asia Pacific, and Latin America)revealed an increase in overall business travel, with international travel remaining below average. Sixty-four percent of business travelers globally report increased spending on business travel compared to 2023. However, over one-third (37%) say they have experienced more restrictive travel policies since pre-COVID. 
  • Business travelers globally estimate their own spending, on average, amounts to $834 per person based on their last business trip. Lodging accounts for $312, on average, and food and beverage is $153. Air travel averages $176 while ground transportation ($103) and miscellaneous expenses ($89) round out the total. 
  • A majority of survey respondents (81%) reported that their most recent business trip was very (46%) or moderately (35%) worthwhile in achieving their business objectives. When asked about their most recent business trip, the most common purpose of travel among all global business travelers is attending seminars/training followed by conventions/conferences.  
  • Compared to 2019, 76% of business travelers traveled the same or more for business travel. Those traveling more (28%) outpaced those who travel less (20%) over the same period. Although overall business travel has increased, both international and group travel remain, on average, lower than 2019 levels. Two-fifths (40%) of the trips taken are three-to-five-night stays, while two-night stays account for one-third (32%). Additionally, 58% said they extended work trips for leisure or vacation about the same (41%) or more frequently (17%) than previous. 
  • When asked about their greatest priorities while traveling for work, maximizing comfort (43%) and minimizing cost (41%) are on the same level globally, with 16% saying reducing carbon emissions. Additionally, European travelers (22%) are more likely to prioritize reducing their carbon footprint compared to other regions.  
  • When it comes to payment methods for business travel, nearly two-thirds (61%) of global business travelers across all regions are given a corporate credit card. Credit card utilization is significantly higher among North American business travelers, as nearly a third put 100% of their trip expenses on their corporate card. 
  • Three in five (59%) business travelers surveyed have uploaded their corporate credit card to a mobile wallet and approximately 87% report they use their mobile wallet for at least 10% of their business travel transactions. 

“As business travel spending continues to expand, digital payments will continue to revolutionize the travel experience, making it effortless and secure to book and manage expenses,” said Veronica Fernandez, head of Commercial Solutions for Visa. “Visa is at the forefront in enabling smooth and efficient transactions that keep business travelers moving seamlessly across borders and through cities, whether they’re negotiating deals or exploring new markets.” 

Download the Executive Summary here for the 2024 Business Travel Index Outlook report. GBTA members can exclusively access the full BTI™ report on the GBTA Hub.  

For information about GBTA Research or to inquire about historical GBTA BTI™ data for 2000-2028, reach out to research@gbta.org. 

Source: Global Business Travel Association