Toronto—The Cayman Islands Department of Tourism is pleased to announce a record-breaking 58.7% increase in Canadian stay-over visitors in July 2024 compared to July 2023, marking the best July on record for Canadian arrivals to the Cayman Islands.

Both Air Canada and WestJet offered up to four flights per week between Toronto and Grand Cayman this past summer, with expanded non-stop service from Air Canada and WestJet making the stunning destination more accessible than ever before. In July 2024, 1,498 visitors from Canada arrived in the Cayman Islands, compared to 944 in July 2023.

Total global YTD arrivals from January to July 2024 reached 289,095, reflecting a 3.3% increase over the same period in 2023. Canadian visitors contributed 18,684 arrivals YTD, a slight 0.1% increase compared to 2023, while US visitors recorded a 3.2% increase YTD with 242,622 arrivals.

“We are delighted to see such a significant increase in Canadian visitors, reflecting our strategic efforts to make the Cayman Islands more accessible to travellers over the summer,” said Raymond Mathias, Business Development Manager, Canada.  “Visitors are craving our glorious beaches and sophisticated islands year-round, and the record-breaking arrivals in July affirm the Cayman Islands’ continued appeal as a premier sun and cultural destination. We look forward to building on this momentum for the remainder of the year and beyond.”

The Cayman Islands remain a top choice for travellers seeking a luxurious and serene Caribbean getaway. With pristine beaches, world-class diving, and a thriving culinary scene earning it the distinction of the Culinary Capital of the Caribbean, Grand Cayman, Cayman Brac and Little Cayman are poised to continue attracting Canadians to enjoy its distinct experiences and exceptional hospitality. 

To learn more about the Cayman Islands, please visit www.visitcaymanislands.com and check out the latest special deals and offerings. 

About the Cayman Islands
A quick, 4-hour, nonstop from Toronto, and located 480 miles south of Miami in the vibrant tranquility of the Western Caribbean, this trio of tiny islands is a premier destination for discriminating travellers, divers, honeymooners and families. Known as the Culinary Capital of the Caribbean, world renowned for its idyllic beaches and recognised as a sophisticated, diverse and memorable tourist destination, the Cayman Islands offers spectacular recreational opportunities along with warm, impeccable service. To learn more about The Cayman Islands, please go to visitcaymanIslands.com or contact your local travel agent.

Media Contacts: 
Mindy Cummings or Naomi Strasser
mindy@aerialpr.com / naomi@aerialpr.com

Fort Lauderdale, FL—The Ritz-Carlton Yacht Collection proudly introduces Ilma, its second newbuild luxury superyacht, to its distinguished fleet. The yacht embarked on its maiden voyage, a 7-night journey from Monte Carlo to Rome, on September 2. As the first and only luxury hospitality company at sea, The Ritz-Carlton Yacht Collection advances its position at the forefront of the industry with a second yacht now sailing, illustrating a future-focused vision that keeps pushing the boundaries of luxury travel at sea.

“It is with immense pride and excitement that we welcome Ilma to our growing fleet,” said Jim Murren, Executive Chairman and CEO of The Ritz-Carlton Yacht Collection. “Since Evrima’s debut, we have been steadfast in our pursuit of excellence at sea. The addition of Ilma signifies a continuation of our mission to deliver legendary service and unparalleled enjoyment to our guests.”

Ilma measures 790 feet, offering 224 airy and intuitive suites, all with private terraces providing direct access to the sea. Stopping at signature and intimate ports of call, Ilma takes guests on enchanting itineraries to coveted destinations. Ilma’s inaugural season in the Mediterranean includes ports of call visiting the blue waters of Santorini, the iconic yachting playgrounds of Porto Cervo, and the historic sites of Valletta, before departing for the Caribbean, where experiences in the natural wonders of Virgin Gorda, the vibrant harbor of Gustavia, and the pristine beauty of St. John await. Ilma will additionally sail the North and Baltic Seas of Northern Europe—a first for The Ritz-Carlton Yacht Collection—during the 2025 summer season offering immersive itineraries in dynamic and culturally rich destinations like Amsterdam, Stockholm, and Reykjavík.

“The launch of Ilma exemplifies the unwavering dedication of The Ritz-Carlton to setting new benchmarks in luxury travel, with the company’s commitment to thoughtful and transformative travel experiences guiding its mission,” said Jenni Benzaquen, Senior Vice President of The Ritz-Carlton, St. Regis, and Bvlgari Hotels and Resorts. “Ilma brings the exceptional luxury accommodations and personalized service for which The Ritz-Carlton brand is renowned to the sea, further redefining the standards in the luxury industry.”

The purposefully designed yacht accommodates up to 448 guests and offers among the highest space-to-guest and guest-to-staff ratios at sea. Its sophisticated interiors are thoughtfully curated to enhance every aspect of the guest experience, showcasing expert craftsmanship and polished finishes by renowned London-based architectural and design firm AD Associates and award-winning lighting designer DPA. The exteriors reflect the vision of Helsinki-based design studio, Aivan.

A defining characteristic of Ilma is its seamless transition between interior and exterior spaces, inviting guests to intimately connect directly to the sea and destinations sailed. Ilma, named after the Maltese word for “water,” draws subtle design inspiration from Maltese mythology, coastline, history, and native fauna. The design narrative incorporates fresh, neutral tones juxtaposed by light and dark finishes, enhancing visual richness, while the adorned exterior nods to the sleek design of private yachts.

Ilma invites guests to discover five dining venues, a refreshed in-suite dining program, sevens bars, and a signature wine vault. Highlights include two dining venues conceptualized by MICHELIN-starred restaurant chefs Fabio Trabocchi and Michael Mina. Seta su Ilma by Chef Fabio Trabocchi is a modern Italian fine-dining restaurant reflecting his Italian heritage and culinary expertise. Seta su Ilma, named after the Italian word for “silk,” offers seasonal tasting menus with contemporary interpretations of Italian cuisine, nodding to regional flavors and impeccably paired with fine wines, where Italian whites and reds form the core of the wine list.

The Beach House, designed by the Toronto-based luxury design firm Chapi Chapo Design, offers 180-degree views of the sea that seamlessly integrate with the coast, creating a daytime to nighttime experience where guests can relax and unwind. The beach club-inspired venue draws from Peruvian and Pan-Latin cuisine, blending globally influenced flavors in a relaxed yet upscale atmosphere. The menu, developed in collaboration with James Beard Award-winning chef Michael Mina, is inspired by the bold, fire-born flavors of South and Central America while highlighting ingredients from the Caribbean.

Additional world-class dining venues include Memorī, which brings a modern spin to authentic Pan-Asian cuisines in a sleek environment; Mistral, which presents Mediterranean fare located steps from the main pool on Deck 10; and Tides, which offers seasonal menus inspired by the diverse regional flavors and techniques of the destinations that Ilma explores, evolving throughout the voyage. Nestled behind Tides and Seta su Ilma, Dining Privée provides an intimate and elegant enclave for celebratory dinners and other special events. At the heart of Ilma sits The Living Room, a welcoming space where guests can greet the day with freshly roasted coffee and baked pastries at the espresso counter each morning. As the day progresses, The Living Room Bar serves specialty cocktails, fine wines, and Champagne accompanied by live music. In-Suite Dining menus encompass breakfast, all day, and evening selections featuring a variety of classics from the different onboard restaurants.

A signature space across The Ritz-Carlton Yacht Collection fleet, Ilma debuts an extensive Marina and Marina Terrace, featuring large glass windows that draw in natural light, side doors that open and float above the water, and a hydraulic platform that connects guests directly with the sea when the yacht is at anchor. Deck 10 presents a dynamic open-air space for live entertainment and sunbathing, complete with the main pool, pool bar, and an outdoor LED screen. Additional experiences on board include The Ritz-Carlton Spa, a rejuvenating oasis with revitalizing treatments from ESPA, 111SKIN, and Pisterzi. The expanded spa boasts 11 rooms, with five equipped to offer outdoor treatment options, and three distinct fitness spaces: a Movement Studio, Cycle Studio, and Fitness Studio with weights and cardio machines.

Ilma’s debut represents a remarkable new chapter for The Ritz-Carlton Yacht Collection, further elevating the standards of luxury cruising with its innovative design, outstanding amenities, and the personalized service for which The Ritz-Carlton is renowned. Reservations for Ilma are now open. For more information, please visit ritzcarltonyachtcollection.com. For reservations, contact a Reservations Services Agent at (833) 999-7292 (U.S. & Canada) or contact your travel professional.

ABOUT THE RITZ-CARLTON YACHT COLLECTION
Designed to combine the luxury lifestyle of The Ritz-Carlton^® with the casual freedom of a yachting vacation, The Ritz-Carlton Yacht Collection offers bespoke voyages in the Mediterranean, Northern Europe, Caribbean, and Central America. Calling on unique and distinguished destinations, voyages typically span five to ten nights with an all-inclusive onboard journey and curated excursions ashore.

Its inaugural yacht, Evrima, embarked on its maiden voyage in October 2022. Measuring 624 feet in length, Evrima features 149 airy suites across various categories, each with a private terrace, creating a relaxed and intimate ambiance for up to 298 guests. Continuing the fleet’s expansion, two new superyachts boasting among the highest space ratios per guest at sea, Ilma and Luminara, are slated to set sail in 2024 and 2025, respectively. Spanning 790 feet, Ilma will offer 224 spacious, light-filled suites of varying categories, accommodating up to 448 guests. Slated to make its 2025 debut, Luminara will join Ilma and Evrima on voyages to secluded harbors and iconic cities. Reflective of The Ritz-Carlton on land, each yacht offers personalized service, elevated dining experiences, and exclusive amenities. 

Private charter options are also available, allowing guests to craft a truly tailored journey. For more information, visit ritzcarltonyachtcollection.com.

ABOUT THE RITZ-CARLTON HOTEL COMPANY, LLC
Delivering the Gold Standard in service in coveted destinations around the world, The Ritz-Carlton Hotel Company, LLC currently operates more than 120 hotels in over 35 countries and territories. From iconic urban destinations to stretches of paradise in untouched corners of the earth, The Ritz-Carlton offers the opportunity for true discovery and transformative escapes that stay with guests long after they depart. Committed to thoughtful innovation, The Ritz-Carlton encompasses two groundbreaking brand extensions, Ritz-Carlton Reserve and The Ritz-Carlton Yacht Collection. Ritz-Carlton Reserve is a collection of rare estates set apart from the world, where personalized care and cultural immersion are paramount. The Ritz-Carlton Yacht Collection translates the brand’s legendary service and hospitality for sea, reimagining the ultra-luxury cruising category. For more information or reservations, visit the company website at www.ritzcarlton.com, for the latest company updates, visit news.marriott.com and to join the live conversation, use #RCMemories and follow along on Facebook, Twitter, and Instagram. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NASDAQ:MAR). The Ritz-Carlton is proud to participate in Marriott Bonvoy^®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including complimentary nights and Elite status recognition. To enroll for free or for more information about the program, visit marriottbonvoy.com. The Ritz-Carlton is committed to supporting the destinations where it operates through Community Footprints, the company’s social and environmental responsibility program.

Source: Marriott International

The Iconic Resort Welcomes Guests to Rediscover Maui

Kaanapali, Hawaii/CNW/—Royal Lahaina Resort & Bungalows, one of Maui's first resorts and a historically celebrated retreat for royalty, is thrilled to announce its reopening and exciting new developments as it welcomes guests to rediscover the wonders of Maui. The 27-acre oceanfront resort reopens its doors with the debut of two new culinary venues: Lahaina Noon, a vibrant oceanfront restaurant, and Pineapple Moon, a relaxed poolside bar. These offerings, conceptualized by TableOne Hospitality under the direction of renowned restaurateur Patric Yumul, promise to elevate the culinary landscape of Ka'anapali Beach.

Following a 10-month period dedicated to supporting Lahaina residents affected by the 2023 wildfires, Royal Lahaina Resort & Bungalows is once again open, welcoming guests to rediscover the wonders of Ka'anapali. Beyond its new restaurant and bar, the resort is home to 333 guest rooms, 127 newly enhanced bungalows, two oceanfront pools and a range of wellness amenities and cultural activities - all paired with renewed hope for a prosperous Lahaina full of new beginnings.

"There is something so magical about Maui. It was the place where I kicked off my career with Michael (Mina) and it has always held a special place in my heart.  The TableOne team and I are incredibly honored and excited to be able to be part of the next chapter of Royal Lahaina Resort & Bungalows in bringing both Lahaina Noon and Pineapple Moon to life in a commitment to serve the community and visitors with grace and aloha," said Patric Yumul, CEO of TableOne Hospitality.

Lahaina Noon captures the essence of Maui's vibrant culture and natural beauty. The oceanfront restaurant offers breakfast, lunch, happy hour and dinner with unobstructed views of world-famous Ka'anapali Beach and the silhouettes of Lanai and Molokai a mere eight miles away. The menu, a celebration of Maui's rich agricultural bounty, presents a refined dining experience artfully crafted to delight the senses. Each plate reflects a commitment to purveyors and artisans with a shared pursuit of sustainability and excellence. The name Lahaina Noon pays homage to a natural phenomenon where the sun sits directly overhead, casting no shadow — a symbol of perfect harmony between earth and sky. This sense of balance is echoed in the restaurant's philosophy of delivering nourishment and joy through its curated culinary offerings. With its exceptional cuisine, breathtaking views, and warm aloha spirit, Lahaina Noon promises a dining experience that is as unforgettable as the magic of Maui.

Pineapple Moon, a relaxed poolside counterpart to Lahaina Noon, invites guests to unwind in an oceanfront cocktail paradise. This breezy, open-air venue is a tribute to enchanting nights when the moonlight glows just as sweetly as the island's pineapples. Pineapple Moon offers a vibrant, social atmosphere with canary-yellow cabanas, swaying palms and expansive oceanfront views. Signature craft cocktails and island-inspired bites make this the ultimate spot for sun-soaked relaxation.

As part of the resort's ongoing commitment to excellence, Royal Lahaina Resort & Bungalows is unveiling significant enhancements across its property. The resort's 127 private bungalows, nestled amid tropical gardens, have been meticulously updated with elevated comforts and mid-century-inspired décor, offering serene views of the ocean, mountains, or the adjacent golf course. The refreshed lobby and pool areas further elevate the guest experience, ensuring a seamless blend of luxury and relaxation.

The resort, celebrated for its spectacular Myths of Maui nightly Luau, is currently expanding its wedding and event spaces to include oceanfront wedding suites, complete with dedicated concierge services and custom amenities, offering couples an idyllic setting to prepare for their special day. Additionally, its Alana Spa is set to debut a new oceanfront wellness oasis including six private suites and an enhanced treatment menu featuring massages, manicures, pedicures, LED facials, CBD salt-soaks and a refreshment bar for serene and rejuvenating relaxation.

Dinner is set to debut its first service on Tuesday, September 3, 2024. Walk-ins are welcome, reservations are available on www.lahainanoonhi.com, and a royal valet service is complimentary for the first three hours. Discover the culinary oasis of @lahainanoonhawaii at @royallahainaresort.

ABOUT TABLEONE HOSPITALITY
TableOne Hospitality, led by CEO Patric Yumul, is a boutique hospitality company specializing in creating and operating innovative food and beverage concepts featuring established and rising star culinarians. Created by Yumul, TableOne creates a platform for chefs to spread their wings and grow under the same formula and systems that have yielded two decades of success for MINA Group. With a mission to pass on these proprietary opportunities and learnings, the team is committed to platforming culinary and beverage talent by incubating their visions through continuous resources and access. Operating for over two years, TableOne Hospitality currently manages locations nationwide, including: MOTHER TONGUE in Los Angeles; LA SOCIÉTÉ BAR & CAFÉ in San Francisco; BAR SPREZZATURA in San Francisco; SOL 7 in Houston; WAIKIKI SWIM & SOCIAL, MARA RESTAURANT & BAR in Honolulu; IZAKAYA 855-ALOHA in Waikiki, KIN GIN in Manhattan; TWENTY THREE GRAND in Manhattan and soon to open LAHAINA NOON and PINEAPPLE MOON in Maui, followed by FAVORITE SON in Waikiki
 www.tableonehospitality.com |@tableonehospitality

ABOUT ROYAL LAHAINA RESORT & BUNGALOWS
Royal Lahaina Resort & Bungalows is one of Maui's first resorts, unfolding across 27 acres of sun-kissed, tropical gardens on the world-renowned Ka'anapali Beach. The intimate property, once the preferred retreat for Hawaiian royalty, remains independently owned and curated by locals who share the values of the islands. With stunning panoramic views of neighboring islands, Lanai and Molokai, and premier access to over a mile of secluded Ka'anapali Beach, the intimate oasis offers 333 guest rooms and 127 private bungalows, exquisite open-air dining, the dazzling "Myths of Maui Luau" two serene pools, recreational and tennis/pickleball courts, an adjacent golf course, and above all, its hallmark warmth of personalized hospitality with aloha. The resort invites guests to immerse themselves in the natural beauty and rich culture of Maui, offering a restoring and re-energizing blend of relaxation and adventure. For more information, please visit www.royallahaina.com |  @royallahainaresort or call 808-661-3611.

ABOUT HIGHGATE
Highgate is a leading global real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing footprint in Europe, the Caribbean and Latin America. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Dallas, Los Angeles, Miami, Seattle, Waikīkī, London and Lisbon. www.highgate.com.

The new publication demonstrates positive gains across almost all its indicators and core objectives against the Association’s first sustainability report, published in 2022. The report also announces the formation of a Sustainability Commission, with members hand-picked by President Laurent Gardinier, to advance and accelerate the Association’s sustainability action plan.

Conscious of its dependence on nature, the Association of 580 independent hotels and restaurants has been taking action for responsible tourism and cuisine for nearly 15 years. Faced with the consequences of issues including climate change, biodiversity loss and recruitment challenges, Relais & Châteaux aims to unite its member properties around shared environmental and social objectives by transparently documenting its progress with its Sustainability Report 2022-2023, based on data collected for 2022.

Having set itself 15 core objectives that cover three main areas (Environmental Conservation and the fight against global warming; Sustainable Cuisine; Social & Societal Empowerment), the latest report shows that the Association has maintained its position or recorded progress in 12 of them (80%). The objectives are part of a sustainability strategy built on 90 indicators, measured using data supplied by Relais & Châteaux properties each year, which is then validated and analyzed by Solinnen, an environmental consultancy. Sustainability Report 2022-2023 showed progress on 51% of all indicators, while 17% of indicators remained stable.

This second report also marked an increase in member properties’ participation, with 346 completing the sustainability questionnaire (63% of the network), up from 283 properties in the first year–an increase of 22%.

Relais & Châteaux is not only making progress in tackling its environmental objectives, but also objectives regarding social and societal impact. This demonstrates real commitment from members toward a collective ambition.

A NEW STRATEGY TO COME IN 2024
Relais & Châteaux’s sustainable transformation is set to become even more ambitious as it celebrates its 70thanniversary and sets itself new challenges for the future. In November 2024, the not-for-profit Association will reveal a new Vision statement, marking the 10-year anniversary of the first manifesto outlining the Association’s 20 commitments for a better world through cuisine and hospitality. Laurent Gardinier, President, together with his newly formed Sustainability Commission, will address social and environmental issues on an even deeper basis, and provide greater support on the ground for member properties as they implement change.

The Sustainability Commission comprises seven Relais & Châteaux members from around the world, each chosen for their expertise in various aspects of environmental responsibility:

• Aggie Banda of Royal Chundu - Luxury Zambezi Lodges in Zambia,
• Mauro Colagreco of Restaurant Mirazur in France,
• Malik Fernando of Resplendent Ceylon in Sri Lanka,
• Vittoria Ferragamo of Il Borro in Italy,
• Derek Joubert of Great Plains Conservation in Kenya and Botswana,
• Charles McDiarmid of Wickaninnish Inn in Canada,
• Marie-Hélène ‘Petit’ Miribel of Sol y Luna in Peru.

This ongoing journey will demand much from each of us, not least as each of our members faces contrasting pressures and unique local priorities—sustainability means different things in different places. But I am confident we will reach our destination. Laurent Gardinier, President of Relais & Châteaux

We, as chefs, must reduce our energy and water consumption and rethink the entire waste cycle. There is an urgent need to act. Mauro Colagreco, Vice President, Chefs of Relais & Châteaux

To download the full report, click here.

THE 15 OBJECTIVES

ENVIRONMENTAL CONSERVATION

Energy

1. Percentage of properties that have performed a carbon footprint assessment on their activities or as part of their activities.

• 50% by 2025
• 100% by 2030

2. Percentage of properties that measure their annual average energy consumption by kilowatt hour (kWh) and have put in place a plan of action to reduce consumption within the next two years.

• 100% by 2025

3. Percentage of renewable energy produced on-site (solar, wine, geothermal), etc.

• 10% by 2025
• 25% by 2030

Water

4. Percentage of properties that monitor their water usage and that have put in place a plan of action to optimize water usage and reduce it within the next year.

• 100% by 2025

Biodiversity

5. Percentage of properties that manage some of their green areas (forest, woodland, ponds, etc.) to enhance biodiversity conservation.

• 100% by 2025

Responsible Purchasing

6. Percentage of properties that have removed (a) single-use plastic amenities/toiletries in the bathrooms and (b) single-use plastic straws, bottles, drinking vessels throughout the property.

• 100% by 2025

SUSTAINABLE CUISINE

Healthy & Sustainable Food

7. While 95% of our vegetables are organic, local or seasonal (up from 89% in 2021), we want to measure the percentage of vegetables sourced with all three criteria in conjunction.

Percentage of vegetables that are organic, local and seasonal among all produce served at our properties.

• 50% by 2025
• 100% by 2030

8. Percentage of properties that ask and check that their farmers/producers/suppliers abide by the World Organization for Animal Health ‘ five freedom’ welfare
standards.

• 100% by 2025

Food Waste

9. Percentage of properties that have food waste separately collected and composted on-site or off-site.

• 75% by 2025
• 100% by 2030

SOCIAL & SOCIETAL EMPOWERMENT

Attractive Workplace

10. Percentage of women in the top 10 salaries. • 50% by 2030

11. Percentage of properties that have an Equality, Diversity & Inclusion policy.

• 100% by 2025

12. Percentage of properties that have performed a dedicated training session for the Equality, Diversity & Inclusion policy.

• 100% by 2025

13. Percentage of properties providing employees with balanced and healthy food.

• 90% by 2030

Local Activism

14. Percentage of properties that support local businesses that are
socially or environmentally
engaged.

• 90% by 2030

Geotourism

15. Percentage of properties that educate and involve their guests in
cultural heritage protection and geotourism.

• 65% by 2030

About Relais & Châteaux
ESTABLISHED IN 1954, Relais & Châteaux, is an association of 580 unique hotels and restaurants throughout the world, owned and operated by independent entrepreneurs – most often families – who are passionate about their craft and deeply committed to forging warm, lasting relationships with their guests.

Relais & Châteaux members protect and promote the wealth and diversity of the world's culinary and hospitality traditions, to ensure they continue to thrive. They are equally dedicated to preserving local heritage and the environment, as articulated in the association's Vision presented to UNESCO in November 2014.

www.relaischateaux.com @relaischateaux #relaischateaux #deliciousjourneys

Vernon, BC—Lynn Henderson Public Relations (LHPR) is proud to announce its new partnership with Destination Silver Star, one of British Columbia’s premier year-round mountain resorts. As the new PR Agency of Record, LHPR aims to enhance Silver Star’s brand presence and promote its unique offerings to a broader audience.

Lynn Henderson, the founder of LHPR, stated, “We are thrilled to represent Destination Silver Star, a destination that perfectly embodies adventure, culture, and community. LHPR is dedicated to showcasing the vibrant experiences and unmatched natural beauty that Silver Star offers."

About Destination Silver Star: Located in the heart of BC’s Okanagan Valley, Silver Star is a beacon for adventure enthusiasts and families alike. Renowned for its extensive winter sports terrain and summer activities, Destination Silver Star offers:

• Winter Sports Paradise: With 3,282 acres of skiable terrain, Silver Star features 132 powder runs and Canada’s largest continuously groomed network of cross-country ski trails.
• Summer Thrills: Home to Canada's second-largest bike park, Silver Star provides over 139 kilometers of trails, 400+ jumps, and 870+ berms for mountain biking aficionados.
• Cultural and Family-Friendly Events: Hosting events like the Crankworx Summer Series, the Summer Music Series, and the Beer and Cider Fest, Silver Star brings together the community and visitors alike with a lively spirit and authentic sense of place.
• Greater Vernon Winter Carnival: The second largest winter festival in North America, the Greater Vernon Winter Carnival is held every February and provides a fun-filled schedule of parades, ice sculpture competitions, and live performances.
• Unique Dining and Art: From high-elevation dining via snow cat at Paradise Camp to contemporary art exhibits at Gallery Odin, Silver Star offers rich cultural experiences.
• Improved Access: With the introduction of new flights into Kelowna International Airport (YLW) from Los Angeles (LAX) and Seattle (SEA), reaching Silver Star is now even more convenient for U.S. travelers.

This announcement marks an exciting new chapter for both Destination Silver Star and Lynn Henderson Public Relations, promising a fruitful collaboration that will elevate Silver Star’s profile as a top destination in British Columbia.

For more information about Destination Silver Star, please visitwww.destinationsilverstar.com.

About Lynn Henderson Public Relations:
LHPR is a boutique PR agency specializing in travel, lifestyle, and hospitality sectors. Founded by Lynn Henderson, a PR professional with over two decades of experience, the agency is known for creating compelling narratives that resonate with media and consumers alike. LHPR’s client roster includes renowned brands in Tofino, Whistler, Vancouver and now Vernon, reflecting its commitment to excellence and impactful storytelling.

About Destination Silver Star:
Centrally located in the heart of B.C.’s Okanagan Valley rests Silver Star Mountain in the Monashee Mountain Range. The vibrant Village is a beacon for adventure in the mountains, and the people are its heart and soul. Big ideas and boundless energy inspired by the “Silver Queen” mine and first ski turns in the early 1930s. Nearly a century later, the same spirit is championing a thriving destination resort on the cusp of its next chapter. Founded in 2021, Destination Silver Star is a not-for-profit, membership-based organization representing accommodations, attractions, restaurants, retail, and homeowners.

• The hotel company has avoided the waste of 30 tonnes of food thanks to its alliance with Too Good To Go, avoiding the emission of 81 tonnes of CO2e.
• The alliance between the two companies began in November 2019 and is already active in 25% of Meliá's hotel portfolio in Spain.
• The hotels offer daily surprise packs through the Too Good To Go app with a variety of surplus products from their breakfast buffet.

The Meliá Hotels International hotel group, as part of its determination to develop policies committed to sustainability and the environment, continues to confront food waste in its hotels. In addition to adopting measures to reduce waste in its properties, through its collaboration with the Too Good To Go app, the leading mobile application in the fight against food waste, the hotel group has just reached the figure of 30,000 food packs saved, which represents more than 30 tonnes of food. 

This positive milestone means that all these food resources have been put to good use, avoiding waste and the emission of 81 tonnes of CO2eq into the atmosphere*. 

The alliance between the two companies began in November 2019 with a pilot phase in hotels in Barcelona, Madrid, Palma de Mallorca, Seville, the Canary Islands and Malaga. After the good results obtained, the collaboration has been extended and this initiative is currently implemented in 25% of Meliá's portfolio in Spain, with the aim of continuing to add more hotels. 

Thanks to this initiative, users have the opportunity to save surprise packs through the Too Good To Go app with a wide variety of products from the daily breakfast buffets at Meliá hotels. 

As part of its sustainability strategy, Travel for Good, the hotel company has launched various initiatives to promote a responsible supply chain and contribute to the reduction of food waste. These include, among others, the adoption of new demand control technologies to adjust production to the real volume of hotel occupancy, the unification of production kitchens, employee training and customer awareness, as well as the collaboration with Too Good to Go. 

For Gabriel Escarrer, Chairman and CEO of Meliá Hotels International, “At Meliá, we are committed to a circular and proximity hotel model, essential to reduce waste and minimise our environmental footprint, where reducing food waste is fundamental in our industry. In addition, we focus on raising awareness among our guests about responsible consumption, preventing food waste, adopting healthy habits and promoting local culture through a quality gastronomic offer".

According to Marie Lindström, general manager of Too Good To Go in Spain, “all actors involved in society must join forces in the fight against food waste, as it is a problem that affects us all. We must not forget that in Spain alone almost 8 million tonnes of food end up in the rubbish bin every year and food waste is responsible for up to 10% of global greenhouse gas emissions. The commitment and action of big brands like Meliá is a great sign that the sector is increasingly involved in achieving a greener planet free of food waste."

Source: Meliá Hotels International

A Personalized End-to-End Approach to Event Sourcing

Toronto, Ontario—Today marks the opening of The Conduit, a full-service, global venue sourcing company focused on delivering comprehensive, customer-centric solutions for conferences, events, meetings and incentive programs.

"I've always been told I'm a 'connector.' And after decades in the hospitality industry, I see how valuable connections really are. The Conduit is designed to leverage these relationships to provide truly personalized venue sourcing options for events of all shapes and sizes," said Michael Welsh, The Conduit Founder. Welsh, a 30-year hospitality veteran, has spent much of his career in Global Sales for luxury hotels. Most recently, he held the Executive Director, Global Sales, Meetings and Incentives role for Accor, the sixth largest hospitality company in the world.

The Conduit utilizes an end-to-end consultative approach designed to maximize value by providing venue solutions unique to each client's needs.

Beginning with the Request for Proposal (RFP), The Conduit team gathers client goals and parameters, tailoring initial sourcing activity to each client's priorities. This effort culminates in a comprehensive venue analysis and a carefully curated "shortlist" of venue recommendations. "By doing this work on behalf of our clients, we are able to save them time, money and a lot of headaches," noted Welsh. "The Conduit utilizes over 60 years of vendor experience to provide clients with expert information and insights not typically available through a standard RFP process. We go deeper to tell our clients what might not be said or what they might be missing."

A significant part of this experience will be gleaned from Founder Welsh's Operations Lead, Anita Kuhn. "Kuhn is a well-known 30-year hotel and hospitality veteran," Welsh said. "I couldn't be more excited to have Anita on the opening team at The Conduit. Her professionalism, attention to detail, sense of humour and years of service make her the perfect team member."

Kuhn will also play a key role in site visit coordination, helping to manage client visits and liaise with vendors and industry insiders to guarantee a smooth review of potential venues.

And finally, The Conduit handles venue contract negotiations and support on behalf of all clients. "Navigating hotel contracts can be a daunting task. Our approach works to build trust with all negotiating parties, so everyone wins," Welsh said. Once contracts are signed, The Conduit provides guidance and support throughout the lifecycle of the event. "When a problem arises – and we all know they do – you can count on our team. We are always a room, email or phone call away."

For more information or to contact The Conduit, visit www.theconduit.ca or email michael@theconduit.ca

About The Conduit
The Conduit is a full-service, global venue sourcing company focused on delivering comprehensive, customer-centric solutions for conferences, events, meetings and incentive programs. Please contact Michael Welsh, Founder, for more information at michael@theconduit.ca

www.theconduit.ca

Toronto—The Greater Toronto Hotel Association (GTHA) is pleased to announce the appointment of its 2024-2026 Board of Directors. GTHA, representing the collective interests of the hotel industry in the Greater Toronto Area, is committed to enhancing the economic vitality and sustainability of the region's hotel sector. The new Board of Directors bring diverse perspectives and expertise that will bolster the Association’s mission and help to achieve these goals as GTHA prepares to celebrate its 100th anniversary in 2025.

The 2024-2026 slate for GTHA’s Board of Directors includes:

• Tim Reardon, Sheraton Centre Toronto Hotel (Chair)
• Catherine Velie, W Hotel (Vice-Chair)
• Robert Housez, Chelsea Hotel Toronto (Secretary Treasurer)
• Edwin Frizzell, Fairmont Royal York (Past Chair)
• Patrick Cappa, Omni King Edward Hotel (Executive Member)
• Sara Anghel (President and CEO)
• Andy Loges, Hilton Toronto (Board Director)
• Ashok Baghel, Hyatt Regency Toronto (Board Director)
• Bonnie Strome, Park Hyatt Toronto (Board Director)
• David Kelley, Soho Hotel & Residences (Board Director)
• Ellen Hryhor, Residence Inn Toronto Downtown (Board Director)
• Hiren Prabhakar, The St. Regis Toronto (Board Director)
• Jennifer Worden, Toronto Marriott Markham (Board Director)
• Peter Kingsbury, Courtyard by Marriott Toronto Airport (Board Director)
• Peter Gillis, Westin Harbour Castle (Board Director)
• Ryan Soderberg, Toronto Marriott City Centre (Board Director)
• Toni Frankfurter, The Waterside Inn (Board Director)
• Umesh Srivastava, DoubleTree by Hilton Toronto Downtown (Board Director)
• Vince Pimentel, Delta by Marriott Toronto Markham (Board Director)
• Yari Khan, Delta Hotels by Marriott Toronto Mississauga (Board Director)
• Zorica Drapic, Embassy Suites by Hilton Toronto Airport (Board Director)

"We are thrilled to welcome our new board members and are confident that their diverse expertise and commitment will greatly contribute to the advancement of the hospitality industry in the Greater Toronto Area," said Sara Anghel, President and CEO of GTHA. "Together, we will continue to promote Toronto as a premier destination for travelers from around the world, and reach new heights in our advocacy for the industry."

The Greater Toronto Hotel Association’s Board of Directors is dedicated to advocating on behalf of the hotel industry, ensuring its growth and sustainability, and supporting the interests of its members.

Chantal Sturk-Nadeau, a 25+ year tourism industry leader and former PCMA Board member joins PCMA as Vice President, Spark and PCMA Insights, effective July 15, 2024. In this new role, she will develop, execute, and oversee the enterprise business and brand of Spark, a joint venture with Gevme, and the only AI tool developed by eventprofs for eventprofs, and PCMA Insights, the association’s consulting practice.

For media queries from the Americas, APAC, EMEA, and requests for interviews with Sherrif Karamat, please contact: Meghan Risch, PCMA Chief of Staff, Vice President, Corporate Communications

About PCMA
PCMA, PCMA Foundation and CEMA educate, inspire, and listen, creating meaningful experiences where passion, purpose and commerce come together. We are the world’s largest community for Business Events Strategists, providing senior-level education, networking, and market intelligence for the global business events industry. Our mission is to drive social and economic progress through business events. Headquartered in Chicago, IL PCMA has 17 North American Chapters, regional communities in APAC, EMEA and LATAM, and members in 59 countries. The Corporate Event Marketing Association (CEMA), a PCMA subsidiary, advances strategic event marketing and marketing communications for senior-level event marketers and industry professionals. Visit us at pcma.org.

About PCMA Foundation
The role of the Foundation of PCMA is to support the mission of PCMA through fundraising and grant-giving focused on scholarships, education and research that will advance the business events industry. Annually the Foundation funds over $700K in impact, and since 1985 has funded over 2,500 scholarships, 100 research studies and education programs, and $2.7M in charitable giving.

About CEMA
The Corporate Event Marketing Association (CEMA) is the eminent community for senior event executives, association peers and industry partners and is an integral component of the Professional Convention Management Association’s (PCMA) brand collective. CEMA promotes professional networking opportunities, facilitates peer-to-peer knowledge sharing and drives industry standards. Through strong relationships with strategic partners, CEMA fosters both finding innovative solutions to business issues and continuous focus on members’ career growth. For more information, please visit http://www.cemaonline.com.

Iqaluit, NU—Travel Nunavut, Nunavut’s Travel Industry Association is pleased to announce the appointment of new key executive leadership positions to focus on growing a sustainable travel industry in Nunavut to $1 billion in revenue and 5,000 jobs by 2030.

Alex Stubbing has been appointed as the new President of Travel Nunavut. Alex has been involved in Nunavut’s travel, culture, and heritage industry for over 17 years. His leadership will be instrumental in guiding Travel Nunavut towards achieving its vision. Alex prides himself in working with communities and community organisations and developing employment and business opportunities for Inuit. Alex was born and raised in Iqaluit and has a BA in Political Science and Masters’ degrees in Natural Resource Management and Arctic Sustainable Technology. In addition to his experiences and education in Canada, Alex was educated in Iceland and Greenland. He has held various positions with Parks Canada, Nunavut Parks, and the Government of Nunavut including the Assistant Deputy Minister for Culture and Heritage. It is interesting that Alex was a visitor centre coordinator with Travel Nunavut 20 years ago.

Norine Naguib moves within Travel Nunavut from Marketing Coordinator to the role of Executive Director. Norine brings over 21 years of community development and business experience to the team with worldly experience in providing humanitarian aid in Africa, Asia and the Americas; financial and logistics administration in remote and extreme environs; and software design and training in large corporations. She has been acting Executive Director of Travel Nunavut since April 2024. Her experience and skills make her the ideal leader to oversee the organisation's operations and key strategic initiatives. Norine has a Bachelor of Science Honours degree and a Master of Arts in International Affairs.

Kristine Prud’homme joins Travel Nunavut as Director of Marketing Support & Administration. Kristine has over 20 years of experience in event management, business operations, legal support services, and administration. She has a BA in Psychology from l’Universite de Montreal. Her experience in managing and serving in entrepreneurial service organisations will be an important addition to the Travel Nunavut team in event and travel management and supporting our members in serving domestic and international markets. Kristine has been a resident of Iqaluit since August of 2018.

Colin Allooloo joined Travel Nunavut in November 2023 as Director of Membership and Engagement. Originally from Pond Inlet, Colin brings a rich background to the team deeply rooted in his Inuit heritage and upbringing. Colin is well suited to member engagement from his 28 years of experience in Nunavut and the Northwest Territories including as an RCMP Officer, a Manager with the Government of Nunavut, COO with a local drone company, and other job experiences. His mission is to grow the membership of the organisation as well as ensuring that member needs are met with excellence.

“We are excited to have a well-rounded leadership team to serve our members and support the industry’s rapid growth in Nunavut. The travel industry is the lifeblood of how Nunavut works in serving its residents and visitors,” said Ed Romanowski, Travel Nunavut Board Chair. “The combined experience and passion of our entire team under the leadership of Alex Stubbing will help maximize the success of current and future Travel Nunavut members.”

Travel Nunavut's strategic direction, as outlined in its five-year strategic plan, focuses on collaboration and development of the industry, specifically with industry partners such as Destination Nunavut, Nunavut Tunngavik Inc., Regional Inuit Organisations, the Government of Nunavut, and the Indigenous Tourism Association of Canada.  For the travel industry, Travel Nunavut aims to:

Support: Provide resources, guidance and assistance to travel industry businesses, helping them to thrive.

Build: Strengthen the infrastructure and capabilities of the travel sector, enhancing overall visitor experiences.

Grow: Expand membership and develop industry partnerships to foster a robust travel economy in Nunavut.

By working closely with industry partners and stakeholders, Travel Nunavut is committed to creating a sustainable and prosperous travel industry that benefits all Nunavummiut.

For more information about Travel Nunavut and its initiatives, please visit www.travelnunavut.ca.

For More Information Contact:
 info@travelnunavut.ca

About Travel Nunavut:
Travel Nunavut serves as the territorial private-sector business services and advocacy organisation for the travel sector. Our Vision is a thriving and sustainable travel sector that enriches the quality of life for Nunavummiut. We will grow the industry to $1 billion in revenue and 5,000 jobs by 2030 from $450 million in revenue and 3,000 jobs in 2019. This is supported by our mission to engage with partners, communities, and people to support and develop a thriving and vibrant travel industry. We lead the travel industry through training, marketing, and advocacy.

Brussels—The Net Zero Carbon Events (NZCE) initiative announced today ASM Global, the global leader in venue development and management and live entertainment content management, has officially signed the NZCE Pledge. This commitment reinforces ASM Global's dedication to environmental sustainability and reinforces NZCE’s position as the leader of the meetings industry's collective response to climate change.

As the largest initiative of its kind, Net Zero Carbon Events aims to unite key stakeholders across the business events industry to achieve net zero carbon emissions by 2050. Hosted by the Joint Meetings Industry Council (JMIC), NZCE focuses on actionable measures and accountability to drive meaningful change and reduce the carbon footprint of events worldwide.

James Rees, President of JMIC, in acknowledging ASM Global's commitment said: “We are delighted to welcome ASM Global as a signatory to the Net Zero Carbon Events Pledge. ASM Global's extensive experience and leadership will further contribute to advancing our efforts. Their participation not only underscores the urgency of addressing climate change but also sets a powerful example for other venue operators around the world to follow.”

ASM Global's pledge to the NZCE initiative highlights their ongoing sustainability efforts and dedication to fostering positive environmental impacts. By implementing innovative strategies and sustainable practices, ASM Global aims to enhance operational efficiency and promote eco-friendly event management.

“We believe in the importance of sustainability as a key driver of our future. With this in mind, we have pledged to take action and lead our industry to accelerate our engagement in the NZCE pledge,” said Dan Hoffend, SVP Convention Centers, ASM Global.

Lindsay Arell, Chief Sustainability Officer, ASM Global, said “The significant impact of this commitment on the live events industry and environment is demonstrative of ASM Global’s bold efforts to curb carbon emissions as lead in sustainability.”

The signing of the NZCE Pledge by ASM Global is expected to inspire further engagement from other venues and event organizers worldwide. With a network of over 400 venues globally, ASM Global's commitment provides a unique opportunity to drive widespread adoption of sustainable practices within the industry.

“ASM Global's involvement will undoubtedly help to propel our initiative forward,” Rees said.  “Their expertise and influence are of great importance as we work together to create a sustainable future for the business events industry.”

The Net Zero Carbon Events initiative plans to collaborate with ASM Global and other signatories to achieve the ambitious goal of net zero carbon emissions by 2050 with the aim of creating a sustainable future for the events industry and beyond.

https://www.asmglobal.com/

https://www.netzerocarbonevents.org/

About the Net Zero Carbon Events Initiative: The Net Zero Carbon Events initiative, hosted by the Joint Meetings Industry Council (JMIC), is the largest initiative on environmental sustainability within the business events industry with over 700 stakeholders from 60 countries. It aims to achieve net zero carbon emissions by 2050 through collaborative action and commitment from industry stakeholders.

About ASM Global: Award-winning ASM Global is the world’s No. 1 development and full-service venue company focused on client-first approaches for driving significant financial success. The company’s elite network spans five continents featuring a portfolio of more than 400 of the world’s most prestigious arenas, stadiums, convention/exhibition centers and performing arts venues. 

ASM Global translates its unique visionary ownership experience into innovative project development, planning and execution; content programming; curated guest-immersive experiences; locally tailored solutions; and optimized revenue streams for our client’s properties and surrounding communities. Focused on value creation and economic growth, ASM Global realizes venue business potential to elevate the profitability and profile of our clients and partners. We cultivate strong, inclusive relationships with the communities we work and live in while championing the welfare and development of our employees and small-business partners, resulting in a more cohesive, resilient and vibrant community.   

ASM Global's expertise and commitment extends across existing venue management, new venue development, and transformative renovation projects across the most exciting properties in the industry, including Kai Tak Sports Park (Hong Kong), Caesars Superdome (New Orleans, Louisiana), The Moscone Center (San Francisco, California), AO Arena (Manchester, U.K.), The Greek Theatre (Los Angeles, California), Desert Diamond Arena (Glendale, Arizona) and Fishers Event Center (Fishers, Indiana).

Media Contacts:
Chris Lewis, ChrisLewis@clareville.co.uk (For Net Zero Carbon Events)  
Jim Yeager, jim@breakwhitelight.com  (For ASM Global)

WestJet and TELUS will be Canada's first to leverage Starlink technology to bring Canadians best-in-class, high-speed internet onboard beginning December 2024

Calgary, AB/CNW/—Today, WestJet and TELUS unveiled the first step in a multi-year strategic partnership that will transform the inflight experience for WestJet guests by providing industry-leading, fast and free internet, presented by TELUS and delivered by Starlink onboard WestJet aircraft. This announcement marks the beginning of a fully integrated partnership between WestJet and TELUS, and a significant leap forward for the airline's inflight connectivity. 

"Through our strategic partnership with TELUS, we are setting a new standard in the Canadian airline industry by offering Starlink's revolutionary inflight connectivity, and thanks to TELUS we are able to bring this inflight experience to WestJet Rewards guests for free," said John Weatherill, WestJet Group Executive Vice-President and Chief Commercial Officer. 

In the coming months, WestJet and TELUS will announce additional, exclusive benefits and perks for WestJet Rewards members and TELUS customers.

"The future of inflight connectivity and entertainment is here, and we're excited to enter this long-term partnership with WestJet to enhance the flying experience for guests and bring more value to WestJet Rewards members and TELUS customers, whether they are on the ground or in the air" said Zainul Mawji, Executive Vice-president and President, TELUS Consumer Solutions.

WestJet will be the largest North American and first commercial Boeing 737 airline to offer inflight connectivity powered by Starlink's best-in-class technology platform, which includes the world's largest satellite constellation. Starlink was selected as WestJet's new inflight technology partner for its ability to deliver enough bandwidth and lowest latency internet for every guest onboard to live-stream videos or online game direct from their devices as if they were at home.

"With more than 1,000 aircraft committed to Starlink worldwide, high-speed, low-latency internet is the future of aviation connectivity and we're excited to work with WestJet to bring Starlink technology to their guests in the coming months," said Jason Fritch, SpaceX's Vice President of Starlink Enterprise Sales.

This new platform will take flight before the end of 2024, with plans to complete the installation on WestJet's modern narrowbody fleet by the end of 2025. All wide-body aircraft are planned to be upgraded by the end of 2026.

Access to the new inflight system will be exclusively provided to WestJet Rewards members free of charge thanks to TELUS. WestJet guests can easily become WestJet Rewards members by simply creating a WestJet Rewards account online at any time in advance of their WestJet operated flight.

About WestJet
In 28 years of serving Canadians, WestJet has cut airfares in half and increased the flying population in Canada to more than 50 per cent. WestJet launched in 1996 with three aircraft, 250 employees and five destinations, growing over the years to more than 180 aircraft, 14,000 employees and more than 100 destinations in 26 countries.

For more information about everything WestJet, please visit westjet.com.
Connect with WestJet on Facebook at facebook.com/westjet
Follow WestJet on Twitter at twitter.com/westjet and twitter.com/WestJetNews
Follow WestJet on Instagram instagram.com/westjet/
Subscribe to WestJet on YouTube at youtube.com/westjet
Read the WestJet Newsroom at westjet.com/en-ca/news 

About TELUS 
TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications technology company with more than $18 billion in annual revenue and over 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video, and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. The numerous, sustained accolades TELUS has earned over the years from independent, industry-leading network insight firms showcase the strength and speed of TELUS' global-leading networks, reinforcing our commitment to provide Canadians with access to superior technology that connects us to the people, resources and information that make our lives better. 

About SpaceX Starlink 
Developed by SpaceX, Starlink provides high-speed, low-latency broadband internet in over 100 countries and territories around the world through over 6,000 satellites providing over 275 Tbps of capacity. Starlink began serving commercial aircraft last year with in-flight high-speed internet with over 1000 aircraft committed. With satellites positioned in low-Earth orbit at an altitude over 65 times closer than conventional geostationary satellites, Starlink achieves significantly lower latency and higher transmission speeds for its end users. Starlink can deliver up to 1 Gbps to aircraft, and with latency as low as 20 ms, passengers can engage in activities previously not functional in flight, including online gaming, virtual private networks, and other high data rate activities.

SOURCE WESTJET, an Alberta Partnership

Riskline’s travel intelligence technology will be integrated into the TripStax platform, providing real-time travel alerts to users

Canada: Global travel intelligence company, Riskline, today announced a new partnership with TripStax, a leading technology company that provides travel management companies (TMCs) and corporates with a modular stack of innovative business travel solutions.

The partnership will enrich TripStax’s duty of care and risk management support for customers by providing high-level travel risk data, including real-time human-verified intelligence. Riskline is one of the world’s leading travel risk insights companies leveraging professional analysts to process more than 100,000 data sources providing accurate and timely travel risk assessments. 

Riskline’s technology will be integrated with the TripStax Core, the central data processing engine that powers the TripStax ecosystem of ten cutting-edge modules. The Core will consume real-time risk intelligence data, alerts, and destination information and proactively determine how best to deploy that data within relevant connected TripStax modules such as Track, Approve, Docs, and Mobile. 

The unique connectivity of TripStax’s ecosystem of modules means that TMCs and corporate travel managers will receive immediate and actionable data regarding threats and incidents to traveller safety. For example, approval flows can be created and re-run within the TripStax Approve module based on immediate risk factors; accurate information can be populated within the TripStax Docs module to add status alerts to itineraries; proactive notifications can be sent to travellers via the TripStax Mobile; and vital information regarding travellers’ location can be instantly sourced within the Track module.

The global business travel market was worth approximately $986.7 billion CAD in 2020, according to data published by Allied Market Research, and is expected to grow by 188 percent by 2028. Meanwhile, travel is predicted to play a critical role in the Canadian economy, with expectations that Canada’s flight market will generate $18.1 billion CAD by 2029. As both commercial and business travel continues to expand, it is critical that TMCs can offer their customers reliable safety information and Riskline’s partnership with TripStax will help facilitate this. 

Commenting on the new partnership, Suzanne Sangiovese, Director of Travel and Technology at Riskline, said:

“We are really excited about the partnership and the new opportunities it offers us. By working with TripStax, our risk technology can be utilised by travel management companies and their customers, enabling them to travel with greater confidence.

David Chappell, Chief Product Officer at TripStax, added:

"We are absolutely delighted to have forged this new partnership with Riskline for the provision of risk information into our platforms. Considering that the provision of actionable information based on risk is at the top of many customers' agendas at the moment, the partnership comes at an important time. Ultimately, the travel industry needs more forward-thinking, open, and collaborative architectures and this agreement not only highlights our own desire to partner with the best in the industry but also is a blueprint of how two leading technologies can work together to create better experiences for our customers".

Website | Twitter  | LinkedIn  | YouTube

About Riskline
Riskline is a leading travel risk intelligence company in operation since 2007 and based in Copenhagen, Denmark. Riskline’s world-class information and analysis services are trusted by small businesses and Fortune 500 companies across a wide range of industries.  For further information please visit https://riskline.com/ 

About TripStax
TripStax (www.tripstax.com) is an award-winning fully connected modular stack of proprietary business travel applications, powered by The TripStax Core, a profound central data processing architecture that consumes, enriches and manages all business traveller booking, profile and invoice data across the entire TripStax eco-system. TripStax is leading the charge for the iterative transformation that the business travel tech landscape needs, by changing how travel data is consumed, managed and utilised by TMCs and corporate travel managers. 

Boosted by economic stability, pent-up demand and recovery momentum, spending is projected to surpass $2 trillion by 2028 according to the latest GBTA Business Travel Index Report 

The business travel industry has proven itself resilient as it leaves the global pandemic behind and moves into a new era of post-pandemic stabilization. The forecast for 2024 predicts global business travel spending will reach $1.48 trillion USD by the end of the year, an increase on 2019 spending which was a previous record at $1.43 trillion. Additionally, by 2028, it is projected to exceed $2.0 trillion, highlighting a robust path ahead for the business travel sector in terms of spending. 

Relative stability in the global economy has continued to drive growth which, along with lingering pent-up demand, has provided reassurance for CEOs and CFOs to get their people back on the road for business meetings. Many top business travel markets around the world have returned to or are nearing pre-pandemic levels, reinforcing the momentum of the recovery and boosting spending. However, the outlook for economic and business travel growth presents a balance of both potential upside factors and downside risks.  

These are the top-level findings from the latest 2024 GBTA Business Travel Index Outlook – Annual Global Report and Forecast (“GBTA BTI™”) published by the Global Business Travel Association (GBTA) and made possible by Visa. 

Unveiled onstage today at the GBTA Convention 2024 in Atlanta in front of more than 5,000 attendees, the 16^th edition of the GBTA BTI™ is an annual exhaustive forecast of business travel spending and growth covering 72 countries and 44 industries. The GBTA BTI™ also includes survey data and analysis this year from 4,100 business travelers across five global regions, representing insights from employee travelers regarding their business travel preferences, behaviors and spending. 

“We are witnessing the expected rebound in the sector, reflecting the resilience and adaptability of businesses and the value of business travel worldwide,” said Suzanne Neufang, CEO of GBTA. “With projected spending expected to continue to increase through 2028, the future of business travel looks promising. However, we must remain vigilant and adaptive to potential headwinds in this period of stabilization, as factors such as changing economic conditions, technological advancements and sustainability developments will also shape the sector ahead.” 

Global business travel spending is anticipated to increase 11.1% in 2024, after significant years in 2022 and 2023 of 30%-47% growth year over year. Growth is expected to continue to gradually moderate, resulting in an annual compound growth rate of 6.95% from 2025 to 2028. 

In 2023, the business travel industry had recovered approximately $675 billion of the $770 billion lost in 2020, according to GBTA BTI™ analysis, achieving 93% of the pre-pandemic peak of $1.43 trillion by the end of 2023. The sector experienced a significant resurgence in 2023, with spending growing by 30% compared to 2022, reaching $1.3 trillion. 

• Global business travel spending is expected to recover to its pre-pandemic total of $1.48 trillion in 2024, fueled by more favorable economic conditions than expected in 2022 and 2023. (While recovery has been impressive, it is important to note that when adjusted for inflation, spending levels are anticipated to lag pre-pandemic highs over the coming years, implying that business travel volumes will remain below pre-pandemic levels as well.)
• The estimated breakdown of the $1.34 trillion in 2023 business travel expenditures includes $501 billion for lodging, $282 billion for air travel, $245 billion for food and beverage, $165 billion for ground transportation and $142 billion for other travel expenses. 
• Recovery in business travel continues to vary by region. Asia Pacific emerged as the fastest-growing region in 2023 (36%), followed by Western Europe (33%) and North America (25%). The recovery bounce back was led in 2023 by the U.S, Middle East and Africa, and Latin America, all achieving 100% or more of 2019 spending numbers. For 2024, China and the U.S. are forecast to continue to lead as the top two markets, respectively, for overall business travel spending. 
• Business travel spending also continues to differ across industries. The financial and insurance activities sector is projected to experience the most significant expansion (72%) in business travel spending through 2028. Conversely, the retail trade (41%) and agriculture, forestry and fishing (32%) sectors are anticipated to see the least growth during this period. 
• With an optimistic outlook overall, there are factors that could impact business travel’s longer-term forecast. Persistent inflation, China’s slower recovery, geopolitical tensions, industry workforce challenges and incidence of natural disasters could result in shifts to the outlook. Increased focus on corporate sustainability also has the potential to impact the sector, demonstrating the vital importance of coordinated action across the industry for business travel’s future.  
• Potential upside impacts for the business travel sector include ongoing economic stability, technological advancements, particularly in artificial intelligence (AI), and stronger-than-expected economic growth in key markets like the U.S. and India. 
• GBTA’s survey of 4,100 business travelers across 28 countries and four regions (North America, Europe, Asia Pacific, and Latin America), revealed an increase in overall business travel, with international travel remaining below average. Sixty-four percent of business travelers globally report increased spending on business travel compared to 2023. However, over one-third (37%) say they have experienced more restrictive travel policies since pre-COVID. 
• Business travelers globally estimate their own spending, on average, amounts to $834 per person based on their last business trip. Lodging accounts for $312, on average, and food and beverage is $153. Air travel averages $176 while ground transportation ($103) and miscellaneous expenses ($89) round out the total. 
• A majority of survey respondents (81%) reported that their most recent business trip was very (46%) or moderately (35%) worthwhile in achieving their business objectives. When asked about their most recent business trip, the most common purpose of travel among all global business travelers is attending seminars/training followed by conventions/conferences.  
• Compared to 2019, 76% of business travelers traveled the same or more for business travel. Those traveling more (28%) outpaced those who travel less (20%) over the same period. Although overall business travel has increased, both international and group travel remain, on average, lower than 2019 levels. Two-fifths (40%) of the trips taken are three-to-five-night stays, while two-night stays account for one-third (32%). Additionally, 58% said they extended work trips for leisure or vacation about the same (41%) or more frequently (17%) than previous. 
• When asked about their greatest priorities while traveling for work, maximizing comfort (43%) and minimizing cost (41%) are on the same level globally, with 16% saying reducing carbon emissions. Additionally, European travelers (22%) are more likely to prioritize reducing their carbon footprint compared to other regions.  
• When it comes to payment methods for business travel, nearly two-thirds (61%) of global business travelers across all regions are given a corporate credit card. Credit card utilization is significantly higher among North American business travelers, as nearly a third put 100% of their trip expenses on their corporate card. 
• Three in five (59%) business travelers surveyed have uploaded their corporate credit card to a mobile wallet and approximately 87% report they use their mobile wallet for at least 10% of their business travel transactions. 

“As business travel spending continues to expand, digital payments will continue to revolutionize the travel experience, making it effortless and secure to book and manage expenses,” said Veronica Fernandez, head of Commercial Solutions for Visa. “Visa is at the forefront in enabling smooth and efficient transactions that keep business travelers moving seamlessly across borders and through cities, whether they’re negotiating deals or exploring new markets.” 

Download the Executive Summary here for the 2024 Business Travel Index Outlook report. GBTA members can exclusively access the full BTI™ report on the GBTA Hub.  

For information about GBTA Research or to inquire about historical GBTA BTI™ data for 2000-2028, reach out to research@gbta.org. 

Source: Global Business Travel Association

Adventures on the Edge SITE’s Incentive Summit Americas goes to St. John’s, Newfoundland

Chicago—Boutique by choice and intimate by design, Society for Incentive Travel Excellence’s (SITE) Incentive Summit Americas (ISA) drew 125 incentive travel professionals to St. John’s, Newfoundland, in Canada for four days of networking, education and destination immersion.

Hosted at the wonderful Alt Hotel St John’s, ISA built enduring relationships between incentive travel buyers and suppliers; provided thoughtful education with both personal and professional resonance; and showcased a destination that was brand-new to most attendees.

“SITE’s research has shown the top requirement for corporations and agencies utilizing incentive travel as part of their reward and recognition programs is selecting ‘destinations not used before.’ With this in mind, we identified St. John’s, Newfoundland, as a prime contender and collaborated with our partners at Destination Canada and Destination St. John’s to craft the perfect program. What unfolded at Canada’s Atlantic edge was a truly impactful travel experience that was unapologetically local and uncompromisingly authentic,” said SITE CEO Annette Gregg.

Destination St. John’s CEO Paul Buggé said, “Hosting so many talented incentive travel professionals dedicated to creating unforgettable experiences that motivate and inspire was a true pleasure. St. John's, with its unique blend of history, culture, and natural beauty, offers the perfect setting for a transformative and memorable incentive experience."

Attendees had two mornings of education at the Signal Hill Campus of Memorial University. SITE’s CEO Annette Gregg presented “What’s in Store for ‘24” and then led a seaside chat and lively discussion on diversity, equity, inclusion & belonging with Jeffrey Fehr of Destination Canada.

On the second day, former MMA fighter turned humanitarian and philanthropist Justin Wren packed a powerful punch with his redemption story of a journey from hopelessness and despair in Mexico to meaning and purpose in the Congo.

Afternoon activities provided a range of immersive adventures on the edge, including an unforgettable helicopter flight over Newfoundland’s Irish loop, a whale and bird watching trip, an ocean safari, and two hiking options.

Delegates were left with a profound sense of the uniqueness of St. John’s and its potential as a compelling location for transformative incentive travel experiences.

Incentive Summit Americas 2025 will take place at the Lodge at Spruce Peak in Stowe, Vermont, from April 1–4.

For further information, including photography, please contact SITE's Head of Marketing Pádraic Gilligan, CIS, CITP, at pgilligan@siteglobal.com

About the Society for Incentive Travel Excellence (SITE) 
Incentive travel, the “I” in MICE, is the fastest-growing sector of the business events industry, with the highest per capita spend and the widest supply chain. Accounting for about 8% of all business event activities, the Events Industry Council’s Global Economic Impact study (2023) estimates the incentive travel industry to be worth around $116 billion globally.

The Society for Incentive Travel Excellence (SITE) is the only business events association dedicated exclusively to the global incentive travel industry. Founded in 1973, we are a professional association of 3,000 members located in 90 countries, working in corporations, agencies, airlines, cruise companies and across the entire destination supply chain. We bring value to our members at both the global and local chapter level through networking, online resources, education, certification and advocacy.

About Destination St John’s
Destination St. John’s (DSJ) is a private nonprofit corporation operating under the direction of a Board of Directors on behalf of its partners. As a destination marketing organization (DMO), it is first and foremost a sales organization, selling tourism partners’ products, services, and experiences to the world. It currently targets major meetings, conventions and incentive travel, sport and cultural events, leisure travel and group tours.

As one of the five DMOs in the province, DSJ has a seat on the province-wide Tourism Industry Advisory Group. By playing an active role in the development and implementation of a long-term growth strategy for the tourism industry in the province, DSJ ensures that the views and aspirations of DSJ’s regional partners are reflected in that strategy.

For more information see www.destinationstjohns.com
Contact: Paul Buggé, CEO, Destination St Johns, pbugge@destinationstjohns.com

Comprehensive toolkit to make travel easier and better for people of all abilities

Washington, DC—Destinations International (DI), the world’s leading association representing destination organizations and convention and visitors bureaus (CVBs), and TravelAbility, the leading conference and media company dedicated to making travel easier and more enjoyable for people with disabilities and the aging population, today launched the “Accessibility Playbook.” This comprehensive guide equips destinations and travel businesses to improve their accessibility and inclusion initiatives for travelers with disabilities.

Accessibility is a significant opportunity for the travel and tourism industry. The World Health Organization estimates that 1.3 billion people, or 16% of the global population, live with disabilities. Leisure and business travelers with disabilities continue to face many barriers related to travel, from initial travel research to visitation. Improved accessibility can make travel easier and better for people of all abilities, as well as benefit residents and local communities. 

Now available online for purchase by DI members, the Accessibility Playbook is a comprehensive resource containing technology recommendations, use-case scenarios, and data to inform accessibility strategy and decision. The Playbook includes more than 90 tips vetted by leading disability advocacy organizations, in addition to “TravelAbility Trusted” innovations, amenities, and a directory of third-party providers that can help destination organizations and travel businesses assess and scale existing accessibility efforts.

“Accessibility is a critical and growing focus for our members,” said Don Welsh, president and CEO of Destinations Internation. “It’s important to visitors as well as residents, and a key component of a welcoming and thriving community. We’re delighted to have TravelAbility as our trusted partner in developing this invaluable resource to help destination organizations and travel businesses worldwide advance accessibility in their local communities.”

“This is a win-win for travel organizations and the millions of travelers who can benefit from more accessible and inclusive travel experiences,” said Jake Steinman, founder and CEO of TravelAbility. “TravelAbility is thrilled to partner with Destinations International to advance the cause of accessibility in the travel industry. What excites me the most is that this partnership opens the door to reaching more than 750 destinations worldwide to help them become more inclusive.”

For more information about this partnership or The Accessibility Playbook, contact Sophia Hyder Hock, Chief Inclusion Officer, Destinations International, at shyderhock@destinationsinternational.org, or Jake Steinman, founder and CEO of TravelAbility, at jake@travelability.net. 

About Destinations International
Destinations International is the world’s largest and most trusted resource for destination organizations, convention and visitors bureaus (CVBs) and tourism boards. With more than 7,000 members and partners from over 750 destinations, the association represents a powerful forward-thinking and collaborative community around the world. For more information, visit www.destinationsinternational.org.

About TravelAbility
TravelAbility provides thought leadership in accessible travel to improve the lives of people at ALL abilities and ALL ages and aims to inspire and educate the travel industry to provide accessible experiences to help people with disabilities enjoy travel as much as everyone else. For more information, visit www.travelability.net.

Newton, MA—Sonesta International Hotels Corporation (Sonesta) today announced the opening of Costa Sur Resort, Classico Collection by Sonesta. The 206-room, upper-upscale property is located on a private beach overlooking the Pacific Ocean at Banderas Bay, south of Puerto Vallarta, Jalisco, Mexico. The resort sits atop a protected lagoon and is minutes away from local attractions, including The Malecón boardwalk, The Church of Our Lady of Guadalupe, Zona Romántica (Old Vallarta), and Rio Cuale Island.

“The opening of Costa Sur Resort, Classico Collection by Sonesta is significant for Sonesta as it is our first property in Mexico,” said Keith Pierce, Sonesta’s EVP and President Franchise & Development. “Operating as the second Classico, a soft brand launched in 2023, this hotel underscores Sonesta’s continued global expansion with a particular focus in the LATAM region and a spectacular new location at which our loyalty members can redeem Sonesta Travel Pass points.”

Classico, positioned in the upper-upscale segment, blends local authenticity with global appeal. Each Classico location has a distinct identity and offers signature local cuisine, traditional high-touch service and refined interiors. The result is a unique, inviting experience that welcomes guests to immerse themselves in each destination.

Costa Sur Resort, Classico Collection by Sonesta guests will be eligible to earn or redeem points as members of the award-winning Sonesta Travel Pass loyalty program.

ABOUT SONESTA
Sonesta is one of the fastest-growing hospitality companies in the U.S., currently ranked 8th by Smith Travel Research (STR) with 1,100 properties totaling 100,000 guest rooms across 13 brands in eight countries. You will find nearly 300 hotels under one of Sonesta’s seven brands – Royal Sonesta ; Sonesta Hotels & Resorts ; Sonesta Select ; Sonesta ES Suites ; Sonesta Simply Suites ; Sonesta Posadas del Inca ; Sonesta Cruise Collection – operating in the U.S., Canada, Chile, Colombia, Ecuador, Egypt, Peru, and St. Maarten.

Toronto—Destination Toronto today announced its Board of Directors for the coming year. The 2024-2025 Board includes five new board members: Angela Lawrence, Chief Culture Officer, Gusto 54 Restaurant Group; Dolf DeJong, CEO, Toronto Zoo; Nick Di Donato, President & CEO, Liberty Entertainment Group; R.J. Steenstra, CEO, Ports Toronto; and, Tuesday Johnson-MacDonald, President, TAP Resources.

“Toronto has a highly-engaged and passionate community and it was wonderful to see the strong response to our call for board nominations,” said Rekha Khote, Board Chair of Destination Toronto. “Angela, Dolf, Nick, R.J. and Tuesday bring diversity of thought, background and experience to Destination Toronto’s Board of Directors, which has been thoughtfully assembled to represent a cross-section of tourism and hospitality businesses and a wealth of knowledge and expertise. Under the board’s guidance, Toronto’s visitor economy is well positioned for growth and full recovery.” 

Destination Toronto’s Board of Directors for 2024-2025:

• Rekha Khote (Chair), CEO, MK2 Hospitality
• Trevor Lui (Vice Chair), Co-founder, Quell; Principal, Highbell Hospitality Group 
• Bonnie Strome (Secretary Treasurer), General Manager, Park Hyatt Toronto
• Andy Loges (Past Chair), Area General Manager, Canada East & Ohio, Hilton Toronto
• Angela Lawrence, Chief Culture Officer, Gusto 54 Restaurant Group
• Dolf DeJong, CEO, Toronto Zoo
• Don Boyle, CEO, Exhibition Place
• Edwin Frizzell, Regional Vice-President, Accor Hotels Central Canada; General Manager, Fairmont Royal York
• Jesse Kumagai, President & CEO, The Corporation of Massey Hall and Roy Thomson Hall
• Marguerite Pigott, Film Commissioner & Director of Entertainment Industries, Economic Development & Culture, City of Toronto
• Nick Di Donato, President & CEO, Liberty Entertainment Group
• RJ Steenstra, President & CEO, PortsToronto
• Ron Pellerine, Interim President & CEO, Metro Toronto Convention Centre
• Sara Anghel, President & CEO, Greater Toronto Hotel Association
• Shelley Carroll, Toronto’s Budget Chief & City Councillor for Ward 17 - Don Valley North | Mayor’s Economic Development & Culture Champion
• Tim Reardon, Area General Manager, Sheraton Centre Toronto Hotel
• Tuesday Johnson-MacDonald, President, TAP Resources
• Wayne Zronik, President, Business Operations, Live Nation Canada

Destination Toronto’s Annual General Meeting held this past June included a presentation of the five-year visitor economy study Economic Impact of Visitors in Toronto and a presentation of the 2023 Annual Report. In 2023, Toronto saw 26.5 million travellers spend over $8 billion and drive more than $12 billion in overall economic activity.

About Destination Toronto
Toronto’s visitor economy is a vital economic engine for the city, generating $8.4 billion in visitor spending in 2023. Destination Toronto’s mandate is to reflect the breadth and diversity of Toronto’s people, places and culture to inspire residents and visitors to meet, visit and explore our city. Operating in partnership with the City of Toronto and the Greater Toronto Hotel Association, Destination Toronto markets and promotes the city to attract visitors and major meetings and events and supports local businesses to maximize the opportunities of the visitor economy. For more information, please visit DestinationToronto.com.

Media contact:
Kathy Motton
Destination Toronto – Senior Communications Manager
kmotton@destinationtoronto.com 
416-721-9203

Destination Queenstown, LA Tourism and 4 Vancouver Island Advance Stewardship Capabilities as Prototype Destinations for the Wayfinder

Sarasota, Fla./CNW/—Leading tourism organizations, including Destination Queenstown, Los Angeles Tourism and 4 Vancouver Island (4VI) are advancing the industry's stewardship commitments and capabilities by serving as prototype destinations for the newly released Wayfinder. Launching at Destinations International's 2024 Annual Convention in Tampa, FL, the Wayfinder, powered by Miles Partnership, provides the first, industry-led, evidence-based framework for destination stewardship. This year's premier gathering of travel and tourism leaders underscores the critical role of destination organizations in fostering community engagement, resilience and stewardship.

The Wayfinder offers a clear path for destination organizations to create and advance stewardship strategies.

Built within a tried and tested SaaS platform, the Wayfinder offers a clear path for destination organizations to create and advance stewardship strategies. The purpose-built software will transform destination management, allowing tourism organizations and stewardship consultants to streamline operations and dedicate resources to the areas that matter most to destinations and the communities they serve. With a shared interest in improving community engagement and the overall well-being of destinations, the Wayfinder's strategic partnership with Destinations International will propel industry-wide efforts to adopt a unified destination stewardship approach.

"Currently, there is no common or shared definition of what destination stewardship is, where to start, or what best practices look like," says Karin Mast, Senior Vice President of Miles Partnership. "The Wayfinder will change that. It was created by the industry, for the industry to help destination organizations define where they are now and plan for where they want to be. It's grounded in collaboration and global best practices, so tourism organizations can better balance the needs of their communities and visitors alike."

The Wayfinder gives organizations the ability to self-assess against a robust framework based on the Global Sustainable Tourism Council Destination Criteria and aligned with the United Nations Sustainable Development Goals. Beyond economic indicators, tourism organizations have been unable to sufficiently measure or benchmark stewardship outcomes. The Wayfinder offers a visible understanding of an organization's capability across four stewardship outcomes: (1) Economic Prosperity, (2) Environmental Preservation and Ecological Balance, (3) Social Well-Being and (4) Identification and Preservation of Culture and Heritage.

The framework was created and workshopped extensively with the Global Stewardship Innovation Lab, a group of thought leaders, stewardship practitioners and researchers across the tourism sector with a diverse mix of ethnicity, culture, gender and thinking.

"This is a transformational shift in the way we approach tourism," says Adam Burke, President and CEO of Los Angeles Tourism and a contributor to the Wayfinder's Global Stewardship Innovation Lab. "We've had in-depth discussions with travel and tourism leaders about the serious challenges we're facing, and it's clear that they can only be solved through ongoing collaboration and collective impact. By adopting an industry-wide approach to destination stewardship utilizing a common, globally accepted framework, we have the power to create lasting, positive impacts for our communities for generations to come."

"We're proud to partner with the Wayfinder and share this new technology with the industry at our Annual Convention," says Don Welsh, President and CEO of Destinations International. "Effective community engagement and understanding is critical to the work we do as tourism leaders. Whether a destination is dealing with real or perceived issues of 'over tourism' or other negative community impacts, a shift in how we engage residents and local stakeholders will protect the future of destinations. Together, we can address key systemic challenges faced by destination organizations worldwide and drive the industry forward at scale."

Since the pandemic, destinations are re-evaluating how to harness the power of tourism for the benefit of both community and visitors. Miles Partnership has supported research with more than 300 destination organizations in North America and Europe that shows most residents do not feel included or involved in how tourism is developed or managed in their community, with less than 1 in 5 destination organizations reporting the contrary. Evolving social, cultural, environmental and economic priorities are compelling tourism organizations to become more engaged advocates. This requires them to expand their role—well beyond the traditional destination promotion scope of the past—to a community-centered approach.

"A focus on economic growth only, whether it be through visitor volume or 'heads on beds' is changing to now consider the impact of that growth on the community, the environment and the culture of a place," says Sarah O'Donnell, Marketing and Communications Director of Destination Queenstown. "A true destination stewardship approach encompasses your entire community, including residents, tourism businesses and a wide range of stakeholders. We're thrilled to partner with the Wayfinder. Its tools and resources are helping us identify areas of opportunity and growth."

"There's a common saying in the tourism industry that 'a great place to live is a great place to visit,'" says Anthony Everett, President and CEO of 4VI. "Yet, unfortunately, a great place to visit is not always a great place to live. As the first destination management organization to operate as a social enterprise, Vancouver Island is on a mission to ensure that travel remains a force for good by reinvesting surplus revenue into local social impact projects. With the Wayfinder, we can ground conversations with our community and key stakeholders on shared priority areas. This helps us center the needs of communities and residents in our tourism initiatives."

Once destinations are using the Wayfinder, the first sector-wide data will show trends, gaps and opportunities for how the sector can support building vibrant and flourishing communities. The Wayfinder is another example of Miles Partnership's investment in research, strategy, innovation and technology to develop solutions that empower the tourism industry.

A special thanks to the Global Stewardship Innovation Lab.

About the Wayfinder
The Wayfinder is an industry-led, evidence-based destination management framework built around a tried and tested SaaS platform, guiding destination organizations through a continuous improvement pathway that measures, monitors and improves destination stewardship capability and outcomes. The Wayfinder is transforming destination management, allowing tourism organizations to strengthen their role in stewardship and accelerate the pace of change for destinations and the communities they represent. Learn more at www.DestinationWayfinder.com.

About Miles Partnership
Miles Partnership is a strategic marketing consultancy focused exclusively on travel and tourism. The company works with more than 150 destinations, hospitality businesses and other travel industry clients worldwide to develop marketing and management strategies that amplify local experiences, boost visitation, improve community relations and increase overall economic impact. Learn more at www.MilesPartnership.com.

About Destinations International
Destinations International is the world's largest and most trusted resource for destination organizations, convention and visitors bureaus (CVBs) and tourism boards. With more than 7,000 members and partners from over 750 destinations, the association represents a powerful forward-thinking and collaborative community around the world. For more information, visit www.DestinationsInternational.org.

Chicago—The Society for Incentive Travel Excellence (SITE) is thrilled to announce the launch of its latest research project, aimed at providing unparalleled insights into the evolving landscape of incentive travel and motivational events.

SITE's new snapshot report, "Incentive Travel & Motivational Events," dives into the current trends, challenges, and opportunities faced by corporate planners who are at the forefront of designing impactful incentive experiences. 

This comprehensive study, supported by Hilton, reflects the perspectives of nearly 100 global corporate event organizers and promises to be a crucial resource for industry professionals.

SITE CEO Annette Gregg emphasizes the importance of this research in her statement: “In today’s dynamic and rapidly changing event landscape, staying informed through data-driven insights is more critical than ever. Our latest study offers a detailed view of what’s on the minds of industry professionals who are responsible for creating memorable and effective incentive travel programs. We are proud to partner with Hilton to bring this invaluable information to our members and industry colleagues.”

The study covers a range of topics, including destination selection criteria, planners’ educational backgrounds, and key factors influencing the success of incentive events. It also highlights preferred partnerships and collaboration strategies that lead to the best outcomes for these events.

Kim Napolitano, Executive Director, Industry Relations & Intermediary Group Sales for Hilton, shares her enthusiasm for the project: “At Hilton, we recognize the critical role that incentive travel plays in driving motivation and business success. Supporting actionable research like this is a cornerstone of our commitment to the incentive industry. We believe that informed, data-driven insights are essential for strategic decision-making and planning. This report provides a comprehensive view of current trends and challenges, and we hope it serves as a valuable resource for planners and suppliers alike.”

Key findings from the report include:

• Destination selection: safety, health, and security are now as crucial as destination appeal and infrastructure.
• Professional development: a significant portion of planners have over a decade of experience, highlighting the depth of expertise in the industry.
• Partnerships: DMCs and hotel representatives are seen as vital partners, more so than local affiliate offices.

The full report is available for download on SITEGlobal.com, and the organization encourages feedback and discussions to continue shaping the future of the incentive travel industry.

About SITE
The Society for Incentive Travel Excellence (SITE) is the only global network dedicated to linking professionals in the incentive travel and motivational events industry with the insights and connections they need to improve their business results. With over 2,000 members in 90 countries, SITE provides research, education, and networking opportunities that help members grow their careers and their businesses.

About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2  million rooms, in 126 countries and territories.

Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.   

This press release marks an exciting development in SITE's ongoing commitment to advancing the incentive travel industry through research and collaboration.

• Iberostar Waves, Iberostar Selection and JOIA by Iberostar are the three new brand segments all with Iberostar's dedication to quality, service and its strong social and environmental commitment. 
• Enables customers to select the hotels, experiences, and services that best suit their beachfront holiday aspirations.

Palma de Mallorca—Iberostar Beachfront Resorts today announces an important evolution of its brand identity and hotel portfolio segmentation. This development reinforces the company’s commitment to creating happy and memorable holiday experiences for its customers. The updated approach is embedded with five strategic pillars: Exceptional Quality, Effortless Experiences, Service with Heart, Moments that Matter and Sustainably Positive.

Three brand segments have been carefully designed to help customers find the most suitable hotel, experiences, and services for their beachfront vacation needs: 

• Iberostar Waves: playful, open and reassuring, ideal for families and active beach-bound couples. 
• Iberostar Selection: offering generous, relaxed and uplifting holiday experiences, ideal for premium-loving families and couples. 
• JOIA by Iberostar: a luxurious collection of resorts offering personalized service, exquisitely delivered.

Phil Mc Aveety, CEO of Iberostar Hotels & Resorts said:  “We are excited to share this Brand evolution, reflecting our aspirations for the future. We are in the business of "Creating Happy and Memorable Holiday Experiences". This renewed promise to our guests is supported by a refreshed segmentation of our portfolio and an evolution of our brand identity. Informed by invaluable feedback from our partners, our loyal guests and employees, this realignment reflects our purpose: To Champion Positive Change through Positive Tourism”. 

The new segmentation will be rolled out across the portfolio over the next few months. Iberostar Waves Gaviotas Park (Fuerteventura) will be the first opening of the chain's Iberostar Waves segment this August; JOIA Aruba by Iberostar, the company's first resort on the Caribbean island, is scheduled to open later this year and will become the flagship of the JOIA segment. The new approach is already visible in some of the company's latest openings, such as the Iberostar Selection Creta Marine hotel on the Greek island. 

Note to editor: Link to video and images.

Source: Iberostar Hotels & Resorts 

Montreal/CNW/—Montréal ranks at the top again! For the seventh consecutive year, the Union of International Associations (UIA) has named Montréal the top city in the Americas for international meetings.

This recognition comes just weeks after Montréal was named the best destination for international association events in North America by the International Congress and Convention Association (ICCA).

Montréal's international standing as a premier city for organizing conferences and meetings is the result of the collaborative efforts of Tourisme Montréal, the Palais des congrès de Montréal, and all stakeholders involved in the development of business tourism.

"These accolades are a source of great pride and reflect the outstanding work done by our teams to attract and host conferences and business meetings in our city. I am confident that we will continue to excel in these rankings and develop business tourism, which represents not only an economic opportunity but also the beneficial sharing of scientific knowledge for future generations," said Yves Lalumière, President and CEO of Tourisme Montréal.

"This recognition speaks to Tourisme Montréal's and the Palais's unwavering commitment to providing an exceptional experience. Beyond the economic, intellectual, and social benefits, it is Montréal's creativity, open-mindedness, and expertise that continue to shine globally," said Emmanuelle Legault, President and CEO of the Palais des congrès de Montréal.

Montréal also ranks among the top 20 cities worldwide hosting the most international association meetings. In 2023, after hosting over 8,000 meetings, the UIA placed Montréal ahead of cities such as Washington, Toronto, Buenos Aires, and Mexico.

About Tourisme Montréal 
Tourisme Montréal is a 100-year-old private, non-profit organization that works to position Montréal as an international-calibre leisure and business travel destination. To this end, the organization is piloting innovative hospitality strategies with a two-fold objective: ensuring that visitors enjoy a memorable experience and maximizing tourism economic spin-offs in a sustainable way with long-term impacts for the city. Uniting nearly 1,000 businesses and organizations working directly or indirectly in tourism, Tourisme Montréal plays a leading role in the management and development of Montréal's tourism business, and makes recommendations on issues surrounding the city's economic, urban and cultural development. For more information, go to www.mtl.org.

About the Palais des congrès de Montréal
A creative solutions centre and a showcase for the city's spirit and expertise, the Palais des congrès de Montréal has been promoting and hosting large-scale events since 1983. Generating significant economic, social and intellectual benefits, it encourages innovation and acts as a force for progress for both Montréal and Québec. The Palais is firmly committed to sustainability and takes numerous innovative, concrete steps to make it a central component of its business development. With one of the highest customer satisfaction rates in the world, the Palais actively contributes to the international reputation of Montréal, the top host city for international events in America for six years in a row. congresmtl.com

SOURCE Tourisme Montréal

For further information: For media inquiries: Aurélie de Blois, Corporate communications, public and media relations, Tourisme Montréal, 514 918-5290, adeblois@mtl.org; Sébastien Zickgraf, Advisor and Writer, Communications and Public Affairs, Palais des congrès de Montréal, media@congresmtl.com

Marriott International today announced the launch of Business Access by Marriott Bonvoy™ (“the Program”), a comprehensive online travel booking program designed as a direct channel for small to medium-sized businesses. The Program combines an expanded booking experience with benefits and rewards available only through Marriott Bonvoy’s award-winning travel program and portfolio of brands. Starting today, Business Access by Marriott Bonvoy is available to small to medium-sized businesses based in the United States, Canada, Europe, the Middle East, Africa, the Caribbean, and Latin America and is anticipated to expand to other regions.

According to a global survey commissioned by Marriott Bonvoy^® and conducted by Wakefield Research among business travelers at small to medium-sized businesses in the U.S., UK, Canada, and Mexico,¹ 75% report experiencing frustrations with their travel booking platforms. 56% say they are difficult to use, 27% are unhappy with the inability to book travel and hotels from the same place, and more than a quarter (27%) express disappointment with the platforms’ lack of integration with their travel expense programs. In fact, 58% are so unwilling to work within their current programs that they would rather ask for forgiveness than permission for booking outside their companies’ travel management platforms.

With Business Access by Marriott Bonvoy, companies have the ability to book hotels in the Marriott Bonvoy portfolio at a discounted rate, as well as flights, rail, and rental cars, within one easy-to-use multilingual tool. The Program includes additional features that satisfy business needs, such as access to live traveler data, real-time reporting, and expense management.

“We recognize the significant value small businesses provide to the hotel industry, which is why we’re excited to combine the benefits of our award-winning travel program with a comprehensive suite of tools in Business Access by Marriott Bonvoy,” said Drew Pinto, Executive Vice President and Chief Revenue and Technology Officer, Marriott International. “Whether small to medium-sized businesses are looking for convenient online booking capabilities for their employees or better expense management solutions, the all-in-one platform, merged with our portfolio of hotel brands around the world, provides everything they need to manage their business travel needs.”

With a seamless experience at every step, companies can now take their travel to the next level and benefit from the following features:

• Discounted Marriott Bonvoy Rates and Awards: Small to medium-sized businesses that join Business Access by Marriott Bonvoy will be eligible to select a discount at hotels in the Marriott Bonvoy portfolio around the world (subject to availability) while earning points for future stays at participating hotels, room upgrades, and more. Participating businesses can also receive Marriott Bonvoy Elite status awards after certain companywide usage thresholds are reached. These status awards can be gifted to employees, who can enjoy the benefits that each Marriott Bonvoy Elite status level provides to members.

Small businesses that have the Marriott Bonvoy Business® American Express® Card, the Marriott Bonvoy Premier Plus Business Credit Card from Chase, or the Marriott Bonvoy Business Credit Card from Chase are also invited to apply for Business Access by Marriott Bonvoy. All Marriott Bonvoy Business Credit Card Members who join the Program can continue to enjoy the benefits of their Cards.

• Elevated Shopping Experience: The online booking tool serves as a one-stop shop for small to medium-sized business travelers to compare, book, manage, and change Marriott Bonvoy hotel, flight, rail, and car rental reservations all within one integrated platform that supports compliance with their companies’ travel policies.
• Customizable Travel Policies: Travel managers can take control of their companies’ travel policies and ensure compliance with spending limits. From setting clear guidelines for their unique needs to managing expenses, the self-service tool makes it easy for managers to make changes.
• Global Travel Policy Management and Reporting: Real-time analytics empower managers with detailed insights on travel spend, sustainability reporting and behavior so they can make policy adjustments.
• Traveler Health and Safety Monitoring: The travel insights tool gives managers the ability to monitor the well-being and safety of employees on the move. Managers can view interactive maps to stay informed of potential disruptions and proactively mitigate risks, helping keep teams safe and their businesses running smoothly.
• Expense Management Solutions: Businesses that sign up for Business Access by Marriott Bonvoy will have the option to use an expense management tool. Travelers can choose to integrate the Program with existing expense management platforms and submit payments with virtual credit card They can also automate expense reports based on set policies, making it easy for managers to approve and reconcile expenses.
• Access to Marriott Bonvoy Benefits: Employees of small and medium-sized businesses who join Business Access by Marriott Bonvoy will have full access to the offerings of Marriott Bonvoy, Marriott International’s award-winning travel program and marketplace. Members can take advantage of benefits such as member rates, free breakfast, late checkout, mobile check-in, mobile keys, and mobile chat on the Marriott Bonvoy mobile app, free in-room Wi-Fi, room upgrades and more, subject to availability. Additionally, members can earn points at properties participating in Marriott Bonvoy globally and enjoy free stays by redeeming points or a combination of points and cash or use points to bid on Marriott Bonvoy Moments® experiences.

Business Access by Marriott Bonvoy is powered by Spotnana, a Travel-as-a-Service platform modernizing the infrastructure of the travel industry.

For more information on Business Access by Marriott Bonvoy or to apply for the Program, visit www.marriott.com/businessaccess.

¹ The Marriott Business Travelers Survey was conducted by Wakefield Research between May 22 and May 29, 2024, among 1,500 business travelers at small to medium-sized companies in the U.S., UK, Canada, and Mexico, with “business travelers” defined as those taking a business-related trip requiring an overnight stay in the past 12 months, using an email invitation and an online survey. “Small companies” are defined as those with fewer than 1,000 employees, and “midsize companies” are defined as those with 1,000-4,999 employees.

Source: Marriott International

Leading the Way in Sustainable Tourism and Climate Action

Victoria, BC/CNW/—The Parkside Hotel & Spa announced today that it has become a signatory of the Glasgow Declaration on Climate Action in Tourism. This significant milestone marks The Parkside Hotel & Spa's unwavering commitment to aligning its operations with global scientific recommendations and international agreements to combat climate change.

The Glasgow Declaration is a unified call to action for all stakeholders within the travel and tourism sector to address the urgent need for climate action collaboratively. It encourages a shared commitment to reducing emissions in tourism by at least 50% over the next decade and achieving Net Zero as soon as possible before 2050.

By signing the Glasgow Declaration, The Parkside Hotel & Spa joins a global network of tourism leaders dedicated to a shared vision of climate action. The hotel will develop and implement climate action plans within 12 months, aligned with the five pathways of the Declaration—Measure, Decarbonize, Regenerate, Collaborate and Finance. Additionally, the hotel will ensure transparency and accountability by publicly reporting progress annually while fostering a collaborative spirit, working with other signatories to share best practices, solutions and information to accelerate the tourism sector's response to the climate emergency.

"The Parkside Hotel & Spa is honoured to join the Glasgow Declaration on Climate Action in Tourism," said General Manager Trina White. "This commitment reflects our dedication to sustainable practices and our belief in the collective power of the tourism sector to drive meaningful change. We are excited to collaborate with our peers to achieve a sustainable future."

ABOUT THE PARKSIDE HOTEL & SPA 
The Parkside Hotel & Spa is dedicated to promoting a sustainable urban way of life, actively seeking and implementing eco-friendly measures to improve the guest experience while striving to minimize the property's environmental footprint.

As a carbon-neutral, all-suite hotel, accommodations at The Parkside feature fully equipped kitchens and kitchenettes, washers and dryers, private balconies, gas fireplaces, separate sleeping areas and plenty of space to relax and unwind. Amenities include various meeting and event spaces, a wellness centre (featuring an onsite spa, 25-metre indoor pool, hot tub, and fitness centre), a private movie theatre, a rooftop patio with fire pits, along with Tre Fantastico Bistro. Uniquely Parkside—and fondly referred to as the hotel's heart—the atrium is home to hundreds of plant species and koi. 

The Parkside Hotel & Spa is a member of the Beyond Green collection. Learn more by visiting www.parksidevictoria.com. 

ABOUT BEYOND GREEN
Guided by a passion for embracing travel as a force for good, Beyond Green is a global portfolio of planet Earth's most sustainable hotels. To create a more purposeful way to explore the world where good guests meet good hosts, Beyond Green has curated a unique portfolio of hotels, resorts, and lodges based on their commitment to delivering on the three pillars of sustainable tourism: environmentally friendly practices that go beyond the basics; protection of natural and cultural heritage; and contribution to the social and economic wellbeing of local communities. To be considered for membership in Beyond Green, a property is vetted according to more than 50 sustainability indicators that align with global sustainable tourism standards and the United Nations Sustainable Development Goals. Owned and operated by Preferred Travel Group – the family-owned company that manages and operates other hospitality brands, including Preferred Hotels & Resorts, Historic Hotels of America, and Historic Hotels Worldwide – Beyond Green ushers in a new way to experience genuine hospitality by the people for the planet. For more information, visit www.StayBeyondGreen.com.  

SOURCE The Parkside Hotel & Spa Ltd.

-- New awards to DaNico and Blue Bovine, repeat awards for Don Alfonso 1890 Toronto, BlueBlood Steakhouse and Cibo Wine Bars --

Toronto, ON—Liberty Entertainment Group is proud to announce that all its restaurant properties have been honored for their outstanding wine programs in Wine Spectator’s 2024 Restaurant Awards, which celebrate the world’s best restaurants for wine. Launched in 1981, the Restaurant Awards represent the world’s only program focused exclusively on restaurant wine service. Offering meticulously curated wine lists, deep-rooted connections with winemakers and more, each award winner shows a commitment to exceptional wine and dining experiences. 

This year, Liberty Group’s newest properties, award-winning Danico and Blue Bovine Steak and Sushi House  both earned the coveted Best Of Excellence Awards. Best of Excellence Award recipients are noted for displaying excellent breadth across multiple winegrowing regions and/or significant vertical depth of top producers, along with superior presentation.

Don Alfonso 1890 Toronto, the Michelin-starred fine dining jewel in Liberty Group’s crown, has also once again received the Best of Award of Excellence, in addition to the company’s award-winning BlueBlood Steakhouse, located in Toronto’s historic landmark, Casa Loma. 

The company’s three locations of Cibo Wine Bar (Yonge Street, Yorkville and King Street West) featuring handmade, rustic Italian cuisine in a relaxed, modern setting, were again named with the Award of Excellence, recognizing restaurants whose wine lists feature a well-chosen assortment of quality producers along with a thematic match to the menu, in both price and style.

“We are thrilled to be celebrated for our comprehensive wine programs across all properties by Wine Spectator, the world’s leading authority on wine,” said Nick Di Donato, president and CEO, Liberty Entertainment Group. “These respected awards underscore our commitment to offering the very best in international wine pairings for our different menus, and also reinforce our ongoing dedication to providing exceptional world-class dining experiences here in Toronto.”

About Wine Spectator 
Wine Spectator is the world’s leading authority on wine. Anchored by Wine Spectator magazine, a print publication that reaches around 3 million readers worldwide, the brand also encompasses the Web’s most comprehensive wine site (WineSpectator.com), mobile platforms and a series of signature events. Wine Spectator examines the world of wine from the vineyard to the table, exploring wine’s role in contemporary culture and delivering expert reviews. Parent company M. Shanken Communications, Inc., also publishes Cigar Aficionado, Whisky Advocate, Market Watch, Shanken News Daily and Shanken’s Impact Newsletter. Follow the Restaurant Awards onInstagram (@wsrestaurantawards), with hashtag #WSRestaurantAward, and at Restaurants.WineSpectator.com, where all winners can be searched by location and sorted by attributes including name, proximity, award level, cuisine and pricing. Winners are also profiled in the free Restaurant Awards app, available for iPhone and iPad users. 

About Liberty Entertainment Group
For over three decades the Liberty Entertainment Group -- led by Nick Di Donato -- has redefined Toronto’s restaurant, nightlife and special event experience. As developers and operators of numerous landmark establishments, the company is recognized as one of the most successful and innovative in the industry. It continues to achieve success for its impressive roster of venues including Toronto’s premier special event facilities, Casa Loma and Liberty Grand Entertainment Complex. Liberty Entertainment Group is also responsible for the development of Toronto’s most prolific restaurants including BlueBlood Steakhouse, Don Alfonso 1890, DaNico, three Cibo Wine Bar locations (King West, Yonge St and Yorkville) and Blue Bovine Steak and Sushi House at Union Station. With over 500,000 square feet of hospitality space, the company caters to a diverse clientele of upwards of 1.75 million people per year including A-list celebrities, sports personalities and industry leaders. Visit www.libertygroup.com and on social media @libertygroup #libertygroup.

Media: For more information, additional visuals, video or to arrange an interview with Liberty Entertainment Group president and CEO, Nick Di Donato, contact Susan Willemsen at The Siren Group Inc. Tel: 416-461-1567. M: 416-402-4880. Email: susan@thesirengroup.com.