Current News

Check out the latest news from around the world by the industry's movers and shakers.

Current News

June 05, 2023
Marriott International, PCMA and CEMA Release “Guiding Principles in Experience Design” Findings at the Exchange: Association Masters

Industry Research Cuts Through the Noise of Traditional Trend Reports to Identify Evolving Behaviors and Motivators Shaping the Future of Meetings and Events

Marriott International, Inc. and PCMA and CEMA, the world’s leading business events associations, announced today the release of their “Guiding Principles in Experience Design” study, which provides meetings and events professionals insights to help them forecast the consumer drivers and behaviors that will guide the future of experience design. The study is the latest in a series of in-depth industry reports between PCMA and Marriott International, that began in 2015, and was initially previewed at Marriott’s THE EXCHANGE: Association Masters Customer Conference, which took place May 30-June 1, 2023 at the reimagined Sheraton Phoenix Downtown.

“Business event professionals are looking to provide innovative experiences that break the mold for meetings and drive lasting results with their event attendees and clients,” said Tammy Routh, Senior Vice President, Global Sales, Marriott International. “Consumer patterns, behaviors, and motivators are constantly evolving, and we are excited to provide insights our customers have been asking for through this new research.”

During the research process, Marriott, PCMA and CEMA conducted more than 60 one-on-one interviews. Each interview was followed by a series of global roundtables with experts and thought leaders in experience design, who assessed how these trends should be integrated into event strategies. The research, conducted by Storycraft Labs, was synthesized into six guiding principles intended to drive experience innovation for years to come:

  1. Exploring Identities: Humans seek the ability to find their own individualized uniqueness but also to find where they overlap with others. These intersections are fundamental to one’s ability to connect and emphasize a need for connection to local communities. The role of the event designer will be to reimagine networking and create an environment where people feel open enough to stretch their minds and fully participate.
  2. Architecting Choice: Audiences desire choice and want to be involved in selecting the various pathways available to them. They also want adequate support and resources to make clear and informed choices. These tools, when leveraged effectively, can help audiences reduce complexity and make confident, informed decisions. To develop the user experience, event strategists need to understand the problem they’re solving for from the perspective of the audience. Asking the audience why they are coming to an event may be a step in the right direction.
  3. Designing for Belonging: A sense of belonging for attendees should be a central mission for the experiences that event strategists create. When all audiences are able to participate as they are and feel included for who they are, they can have more positive and impactful experiences. Event strategists need to design events for inclusion, considering different abilities and varying needs related to mental health. As part of Marriott International’s commitment to belonging, Marriott has collaborated with the Google Experience Institute (XI) on The Neu Project to enable more neuro-inclusive meetings and events.
  4. Value of Values: Audiences search for experiences that provide value beyond the dollar, prioritizing elements like sustainability, inclusion, hybrid channels, community engagement, time and uniqueness. Distinct offerings and value propositions continue to be crucial in meeting audience needs. For the time-conscious, the virtual-hybrid experience will remain essential to be connected to their communities wherever they are.
  5. Emotional Data: Understanding the emotional state of participants is key to driving loyalty and decision making. Event strategists need to discover how to leverage emotional data, measure it consistently and analyze it effectively. Audience segmentation tools use personalization to create dialogue and encourage preference sharing. When used pre-event as a vehicle for experience design, they can demonstrate how the emotional data collected has been used to create better experiences for the audience.
  6. Power of Play: The process of playing with something, breaking it apart and putting it back together creates opportunities for ideation and collaboration. Developments in AI are opening new avenues for experimenting and playing with new tech tools that can facilitate connection. Event designers may want to create play-first spaces that celebrate testing and experimentation to help audiences better understand new ideas and synthesize learnings.

“Our ongoing relationship with Marriott International further underscores our commitment to deliver innovative education and resources for business event strategists around the world,” said Sherrif Karamat, CAE, President and CEO, PCMA and CEMA. “We’re proud of this work, and hope the insights gathered from the report help drive engagement, build community and foster better business relationships.”

This year’s THE EXCHANGE: Association Masters Customer Conference theme, “Step Beyond,” was centered on breaking away from the traditional and embracing the shift toward meaningful event experiences, bringing together 750 association meeting professionals, as well as Marriott executives and sales professionals.

The three-day event highlighted Marriott’s innovative approaches to social impact and inclusion, food and beverage design and sustainability with educational and informative talks. Marriott speakers included Anthony Capuano, President and Chief Executive Officer, David S. Marriott, Chairman of the Board, Drew Pinto, Chief Revenue & Technology Officer, Tammy Routh, Senior Vice President, Global Sales, and Julius Robinson, Chief Sales & Marketing Officer, U.S. and Canada, among others. Attendees also participated in experiential activations designed to educate and communicate the intention of each of the report’s guiding principles. Following these experiential activations, attendees went to a lab where they conducted exercises to synthesize these trends and discuss how they can be applied to future meetings and events.

Further activations at Marriott International and PCMA/CEMA events around the world throughout the remainder of this year will be used as case studies, with a final report on “Guiding Principles in Experience Design” to be released in early 2024. The study will also be featured at PCMA EduCon, June 25-28, 2023 in Montreal, and CEMA Summit, August 6-8, 2023, in Salt Lake City. For more information related to enhancing meetings and events, visit

About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 8,500 properties under 31 leading brands spanning 138 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy®, its highly awarded travel program. For more information, please visit our website at, and for the latest company news, visit In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.

About PCMA
PCMA, PCMA Foundation and CEMA educate, inspire, and listen, creating meaningful experiences where passion, purpose and commerce come together. We are the world’s largest community for Business Events Strategists, providing senior-level education, networking, and market intelligence for the global business events industry. Our mission is to drive social and economic progress through business events. Headquartered in Chicago, IL PCMA has 17 North American Chapters, regional communities in APAC, EMEA and LATAM, and members in 59 countries. The Corporate Event Marketing Association (CEMA), a PCMA subsidiary, advances strategic event marketing and marketing communications for senior-level event marketers and industry professionals. Visit us at

Media Contacts
Kimberly Mannino
Senior Manager, Public Relations, U.S. & Canada
Marriott International

Meghan Risch

June 02, 2023
Edmonton Tourism Awards Honors Outstanding Achievements in the Industry

Edmonton, AB/CNW/—The winners of the prestigious Edmonton Tourism Awards 2023 have been announced, recognizing exceptional contributions to the city's tourism scene. Hosted by Edmonton Destination Marketing Hotels (EDMH) and their brand Edmonton's Best Hotels (EBH), these awards celebrate individuals and organizations that have played a pivotal role in promoting Edmonton as a premier travel destination. The inaugural ceremony was held Friday, June 2, 2023, at the Delta Hotels by Marriott Edmonton South Conference Centre to a sell-out audience.

"The Edmonton Tourism Awards is a day of recognition, appreciation, respect, and paying tribute to a job well done. We are delighted to host this celebration and applaud the Best of Edmonton in the tourism industry," said Barnie Yerxa, Chair of EDMH.

The winners of the Edmonton Tourism Awards 2023 are:

  • Sustainable Tourism Award: River Valley Alliance
  • The River Valley Alliance's dedication to sustainable practices and preserving the natural beauty of the river valley has made a significant impact on tourism in Edmonton.
  • Sporting Event of the Year Award: Summer of Dodgeball, Dodgeball Canada
  • Dodgeball Canada's Summer of Dodgeball enthralled sports enthusiasts, showcasing the exhilarating spirit of dodgeball while creating memorable experiences for participants and spectators.
  • Great Place to Work Tourism Award: YEG: Edmonton International Airport
  • YEG has been acknowledged as a Great Place to Work, providing travellers with exceptional services, facilities, and amenities, ensuring seamless and enjoyable travel experiences.
  • Tourism Business of the Year Award (Small Business): Old Strathcona Farmers' Market
  • The Old Strathcona Farmers' Market has captivated visitors with its vibrant atmosphere, diverse offerings, and commitment to supporting local producers.
  • Tourism Business of the Year Award (Large Business): Fort Edmonton Management Company-Fort Edmonton Park
  •  Fort Edmonton Park has set the standard for excellence with immersive historical experiences, engaging activities, and dedication to preserving Edmonton's rich heritage.
  • Best in Class Customer Service Award: Winspear Centre for Music/Edmonton Symphony Orchestra
  • Winspear Centre for Music and the Edmonton Symphony Orchestra have been recognized for their exceptional customer service, enhancing visitors' experiences with their commitment to excellence.
  • Outstanding Contributor to the Community Tourism Award (Tie): The Edmonton Elks and OEG Sports and Entertainment
  • The Edmonton Elks and OEG Sports and Entertainment have contributed significantly to the community, enriching tourism through their commitment to promoting Edmonton as a vibrant, welcoming destination.
  • Cultural Experience Award: Fort Edmonton Park
  • Fort Edmonton Park offers immersive cultural experiences that transport visitors through time, showcasing Edmonton's history and heritage.
  • Attraction of the Year Award (Tie): West Edmonton Mall and Muttart Conservatory
  • West Edmonton Mall and Muttart Conservatory have both been recognized as the Attraction of the Year, providing visitors unique offerings and world-class experiences.
  • Event of the Year Award: Taste of Edmonton
  • Taste of Edmonton has been celebrated as the Event of the Year, tantalizing taste buds and delighting visitors with exceptional culinary offerings, live entertainment, and vibrant atmosphere.
  • Hotelier Lifetime Achievement Award (Tie): Tina Tobin and Grant McCurdy
  • Tina Tobin and Grant McCurdy have both received the esteemed Hotelier Lifetime Achievement Award, recognizing their remarkable contributions, leadership, and dedication to enhancing Edmonton's hospitality industry.

The Edmonton Tourism Awards celebrate the unwavering passion and dedication of these deserving winners in making Edmonton a world-class travel destination. Their outstanding achievements continue to elevate the city's tourism industry and foster unforgettable experiences for visitors from around the globe.

The Edmonton Tourism Awards would like to acknowledge our partners: Explore Edmonton, OEG Sports and Entertainment, YEG: International Airport, Global Edmonton, Edify Magazine, the Alberta Counsel, and the Blackhawk Network.

SOURCE Edmonton Destination Marketing Hotels Ltd.

June 01, 2023
Leading Business Events Management Company, PRA Acquires Weil & Associates

Hawai‘i’s Business Events Market Leader Joins PRA in Its Next Chapter of Growth

Chicago—PRA, a leader in the Business Events industry, announced today that the company has acquired Weil & Associates, a destination management sector leader in the Hawaiian market. This strategic move expands the talent and reach of PRA in this important incentive market. Weil & Associates founder, Debbie Weil-Manuma, will lead the rebranded PRA Hawai‘i.

Founded in 2002, Weil & Associates is one of the leading events and incentive management teams in Hawai‘i with focused expertise, extensive local knowledge and strong operational excellence. The team specializes in event design, incentive programs, transportation solutions, excursions, and a wide variety of interactive activities and experiences unique to the Hawaiian markets. With established strategic relationships with many leading hotel brands, event venues, and hundreds of business partners throughout the region, Weil & Associates excels at supporting clients’ critical business objectives.

Weil & Associates sets the standard for excellence in its destinations with a well-earned reputation for innovation, leadership, ingenuity and professionalism. The company has deep knowledge, and a tenured team dedicated to delivering top-quality solutions to many of the world’s most respected brands. 

Mike Fiber, Chief Executive Officer of PRA, stated, “We welcome Debbie and her incredible team to the PRA family in anticipation of our next exciting chapter ahead. This expansion of our PRA Hawai‘i team will serve our valued clients well in this key destination. Hawai‘i is a highly competitive market and Weil & Associates has always been among the very best in our sector. Now working in conjunction with PRA’s industry leading creative, production, and global sales team, the team will be able to deliver even stronger solutions in this important market and beyond.” 

The acquisition is the first acquisition by PRA since being acquired by EagleTree in February 2023 and is an important step in executing PRA’s growth plan.

“Our team takes enormous pride in the successful business we have built over many years in a highly competitive market. As we move into our next chapter, PRA was the perfect partner to acquire our business, with proven experience and resources to support our continued growth.” Weil—Manuma added, “More important was the critical alignment of our company cultures and business approach. After 20+ years in the Hawai‘i market, it is important that we continue to provide exceptional services to our clients who have contributed to that success, as well as to the future clients we look forward to serving in the years to come. As part of the PRA family, our amazing team will now have a stronger support system, and broad capabilities to activate amazing destination experiences across the U.S. We are thrilled about what the future holds for our business as part of PRA.”

MS Capital, a Los Angeles headquartered investment banking and valuation advisory services firm, served as exclusive financial advisor to Weil & Associates. Stubbs Alderton & Markiles, LLP acted as legal advisor to Weil & Associates. Jones Day acted as legal advisor to PRA.

Headquartered in Chicago with teams throughout every major and secondary market in North America, PRA is a leading business event management firm, creating in-person and digital experiences which move hearts, minds, and businesses forward. Through its strategic approach to creative design, production services and destination experiences, PRA offers end-to-end integrated service capabilities and solutions aligned with business meetings and events.

PRA blends Passion, Reach and Authenticity to consistently deliver incomparable experiences that engage participants and exceed business goals. PRA’s reach runs deep, delivering value to millions of participants for over 40 years in every major destination across North America and beyond.  For information on our complete portfolio of services, please visit

About EagleTree Capital:
EagleTree Capital is a leading New York-based middle-market private equity firm, with over $5.6 billion of assets under management, that has completed over 40 private equity investments and over 90 add-on transactions over the past 20+ years. EagleTree primarily invests in North America in the following sectors: media and business services, consumer, and water and specialty industrial.  For more information, visit or find EagleTree on LinkedIn.

Media Contact:
Michelle Kennedy
M: +1-949-547-2953

June 01, 2023
Niagara City Cruises Hits Record Milestone Welcoming its 15 Millionth Guest

Following A Historic Opening To The 2023 Season, Niagara City Cruises Continues Its Banner Year, Hitting 15 Million Guests Aboard The Boat Tour Since The Operation’s Inception

New York, NY—Niagara City Cruises announced today a record milestone, officially welcoming 15million guests onboard the boat tour to Niagara Falls since assuming ferry operations to the iconic falls in 2014.

This season marked the earliest opening in the history of any boat tour to Niagara Falls, due to favorable weather through the spring. With a strong start and rebound of tourism to the Niagara region, the attraction listed as one of Canada’s most unique visitor experiences, officially crossed the milestone threshold on June 1st

“There are few experiences in Canada like the Voyage to the Falls boat tour,” says Mory DiMaurizio, Chief Operating Officer of City Cruises in Canada. “To hit 15 million visitors in less than a decade, especially considering the challenges of the last few years, is a significant achievement. I’m proud of our team at Niagara City Cruises for consistently delivering a world-class visitor experience, and thankful for all 15 million guests for choosing us during their visit to Niagara Falls.”  

Niagara City Cruises started the cruise to the Falls on the Canadian side of the Niagara River during the 2014 season under the banner Hornblower Niagara Cruises, and marked its first million visitors by August 16th in that first year. The attraction was rebranded as Niagara City Cruises in 2021 as part of an overarching global rebrand initiative and now part of the City Experiences portfolio of travel products.

The Voyage to the Falls boat tour is a 20-minute excursion that offers guests the experience of a lifetime. Starting at the dock in the Niagara Gorge — which is a site unto itself — passengers cruise past the American Falls and Bridal Veil Falls before coming face-to-face with the renowned Canadian Horseshoe Falls. From the deck of one of the twin catamarans in the Niagara City Cruises fleet, guests can feel the thundering roar of the water, witness its awesome power and get immersed in the amazing mist.

On weekends after sunset (and starting daily on June 16th), hop aboard the Falls Fireworks Cruise for the best views of the stunning lightshow over the brink of the Falls. Admire Niagara Falls at night aboard a 40-minute cruise under starry skies, with panoramic skyline views, stunning illuminations and, of course, fireworks that light up the sky.

“Deep in the mist, the thundering waters crashing down mere metres away — Niagara City Cruises offers a vista of the Falls you simply can’t experience anywhere else,” says Mr. DiMaurizio. “Once you take a cruise with us, you will understand why the Voyage to the Falls was voted a top visitor attraction in Canada.”

For more information, please visit Follow Niagara City Cruises on Instagram @NiagaraCruises or @cityexperiences and like it on Facebook and join the conversation with the hashtag #IntheMist.

About Niagara City Cruises:
Niagara City Cruises, the official Boat Tour operator for the Niagara Parks in Niagara Falls, Canada, is a subsidiary company of City Experiences, the global leader in world-class experiences and transportation, with headquarters in San Francisco, California.  As Canada’s most memorable visitor experience, the Niagara Falls boat tour operation hosts millions of visitors a year and since its opening in 2014, Niagara City Cruises has welcomed more than 15 million visitors. For more information visit

About City Experiences:
City Experiences represents Hornblower Group’s expansive portfolio of water- and land-based experience companies and includes two sub-brands: City Cruises and City Ferry.  City Cruises companies operate dining, sightseeing and private events across 22 destinations in the U.S., Canada, and the UK.  City Cruises companies also operate cruises on behalf of the National Park Service and the Niagara Parks Commission and currently hold service contracts to provide ferry service to the Statue of Liberty National Monument and the Ellis Island National Museum of Immigration, Alcatraz Island and Niagara Falls.  City Ferry companies offer specialized knowledge and expertise required to transport passengers, vehicles, and other cargo safely across inland and coastal waterways, serving as operator of NYC Ferry and Puerto Rico ferry system, among others.  City Experiences’ portfolio of companies also offers a range of water- and land-based experiences including shore excursions, partner-offered experiences, multi-port packages, with companies including Venture Ashore, Walks and Devour Tours.  For more information visit

For more information, please call
Stephen Murdoch
Vice President, Public Relations
Twitter @CanadianPRGuy

June 01, 2023
New Aspire | Air Canada Café opens today at Billy Bishop Toronto City Airport

New lounge experience elevates downtown travel with premium amenities, food and beverages that bring more comfort and convenience to travellers 

Montreal/CNW/—Air Canada announced its newest Air Canada Café, in collaboration with Aspire, Swissport's premium lounge brand. Beginning June 1, eligible Air Canada customers departing from Toronto's downtown airport will have dedicated access to the only airline lounge at Billy Bishop Toronto City Airport (YTZ) to enjoy elevated comfort and convenience before they fly.

The new Aspire | Air Canada Café marks the 27th lounge in Air Canada's lounge network and the sixth Canadian location for Aspire. It's a 133-seat modern respite at Billy Bishop Toronto City Airport's domestic departures terminal. Quiet workspaces, a private meeting room and premium food and drinks to stay or go are among the complimentary amenities in the café-style executive lounge.

"We know how much Air Canada customers, who travel frequently within the busy Toronto-Ottawa-Montreal corridor, really value the convenience of flying out of Billy Bishop," said Jacqueline Harkness, Managing Director, Product & Services, Air Canada. "Our new Aspire | Air Canada Café at Billy Bishop builds upon the success of our first Air Canada Café at Toronto-Pearson, and is just one more way Air Canada continues to invest in the best lounge network in Canada."

"We are thrilled to collaborate with Air Canada on our first joint lounge concept," said Charles Roberge, CEO of Swissport Canada. "With this new addition, we continue to expand our lounge network in Canada and reinforce our commitment to providing exceptional services to our customers worldwide. Our newest lounge is Toronto's first Aspire Lounge and aims to be the first LEED-certified lounge in Swissport's international network of 63 Aspire lounges."

"We are thrilled to see the opening of a new lounge at YTZ. Featuring local and sustainable amenities in a serene bespoke space, this lounge builds upon the award-winning amenities for passengers at Toronto's City Airport," said Neil Pakey, President and CEO of Nieuport Aviation, the owner and operator of the passenger terminal.

The Aspire | Air Canada Café is available to Air Canada customers who are Aeroplan 50K, 75K, or Aeroplan Super Elite Status members, Star Alliance Gold members, and Aeroplan premium co-brand cardholders, as well as travellers connecting to an Air Canada business class ticket. Features include:

Premium Food and Beverage Offerings

  • Self-serve hot and cold buffet curated by local chefs with fresh baked breads and pastries
  • Hot and cold grab-n'-go selections
  • Central bar with complimentary beverages and premium for-purchase beverages

Amenities and Space 

  • 4,271-square-foot (367-square-metre) premium space for work or relaxation
  • Meeting room to book for collaborative or quiet co-working
  • Additional workspace for taking calls
  • Wireless chargers at almost every seat
  • Super-fast and reliable Wi-Fi
  • TVs broadcasting news and sports

Air Canada offers convenient and comprehensive service for customers travelling between Toronto and Montreal with up to eight daily departures to Montreal (YUL) from Billy Bishop Toronto City Airport (YTZ), and up to 17 additional departures from Toronto Pearson International Airport (YYZ). Flights are timed conveniently throughout the day, giving customers a wide choice of travel options, including easy connections from Air Canada's Montreal gateway hub of over 50 domestic, transborder and international destinations available this summer. Service will return this fall from Billy Bishop Toronto City Airport to Ottawa Macdonald–Cartier International Airport (YOW). All flights to Montreal (YUL) and Ottawa (YOW) from Billy Bishop Toronto City Airport (YTZ) feature complimentary beverage and snack service, and customers who are Aeroplan members are eligible to earn and redeem Aeroplan points.

About Air Canada 
Air Canada is Canada's largest airline, the country's flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada's Aeroplan program is Canada's premier travel loyalty program, where members can earn or redeem points on the world's largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental rewards. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada's passenger and freighter aircraft.  Air Canada has committed to a net zero emissions goal from all global operations by 2050. Air Canada shares are publicly traded on the TSX in Canada and the OCTQX in the US.

SOURCE Air Canada

For further information:

June 01, 2023
Metro Toronto Convention Centre Welcomes Six Citywide Conventions This Summer, Boosting Regional Economy

Toronto/CNW/—The Metro Toronto Convention Centre (MTCC) will host a series of six citywide conventions this summer that will gather over 27,000 national and international visitors. These large conventions will create a significant boost for the region's economy and local businesses. In its 2023/24 fiscal year, the MTCC will host 22 citywide conventions set to generate over $246 million in economic impact. Global leaders and scientists will gather at the MTCC this summer to innovate and exchange knowledge on a variety of topics, including hospitality technology, education, magnetic resonance, statistics, and food protection.

Four citywide conventions will return to the Centre for the second or third time this summer, namely the International Society for Magnetic Resonance in Medicine (ISMRM) Annual Meeting & Exhibition, the Swift Sibos 2023 Annual Conference and Exhibition, The American Statistical Association's Joint Statistical Meeting, and the Hospitality Industry Technology Exposition and Conference (HITEC). This is a testament to the MTCC's ability to deliver a successful and seamless service experience, and a reflection of the facility's strong 96% overall customer satisfaction rating.

Citywide conventions that take place at the MTCC make an important impact on the economy of Toronto and the province of Ontario. They complement and enhance Toronto's global reputation across various important sectors, like life sciences and technology, and they are a catalyst for economic growth. International and national attendees generate a significant amount of visitor spending for local businesses like airports, hotels, restaurants, transportation services and more. This in turn helps support economic development while creating jobs.

Here are the MTCC's six summer citywide conventions:

  • June 3-8, 2023: The 2023 International Society for Magnetic Resonance in Medicine & The International Society for MR Radiographers & Technologists (ISMRT) Annual Meeting & Exhibition
  • A convention that gathers experts to benefit the field of magnetic resonance in medicine and biology.
  • June 26-29, 2023: The Hospitality Industry Technology Exposition and Conference (HITEC)
  • The world's largest and oldest hospitality technology conference.
  • July 16-19, 2023: The International Association for Food Protection (IAFP) Annual Meeting
  • A convention that gathers experts to discuss emerging food safety issues, the latest science, innovative solutions to new and recurring problems.
  • July 27-30, 2023: The International Baccalaureate World Conference 2023
  • The largest gathering of IB Educators in the Americas.
  • August 5-10, 2023: The American Statistical Association's Joint Statistical Meeting 2023
  • The largest gathering of statisticians and data scientists in North America.
  • September 18-21, 2023: The Swift Sibos 2023 Annual Conference and Exhibition
  • Sibos is the annual conference, exhibition and networking event organised by Swift for the financial industry.

"Our government knows that events at the Metro Toronto Convention Centre make immense contributions to our province's tourism industry and overall economic success," said Neil Lumsden, Minister of Tourism, Culture and Sport. "We're proud to support MTCC as they build on their reputation as a world-class business and major event venue that draws international visitors and raises Ontario's profile as a destination of choice."

"Booking citywide conventions is a competitive process. Large international conventions return to our Centre a second or third time because of the world-class event experience that we offer in the heart of our vibrant city," said Lorenz Hassenstein, President and CEO of the Metro Toronto Convention Centre. "Our team is dedicated to securing and hosting successful citywide conventions that shine a spotlight on Toronto, make a tangible impact in our city, and propel ideas forward. In our 2022/23 fiscal year, our facility proudly generated $395 million in economic impact for the region."

About Metro Toronto Convention Centre:
The Metro Toronto Convention Centre is Canada's number one convention and trade show facility. Over the past 38 years, the Centre has hosted over 22,000 events and has added over $8.5 billion in direct spending economic impact to the community. For further information, please visit

SOURCE Metro Toronto Convention Centre

June 01, 2023
Scale Hospitality Relaunches Historic Miller Tavern Younge with Top to Bottom Renovations and a Brand New Menu

Toronto, ON—Scale Hospitality is proud to unveil The Miller Tavern after extensive renovations throughout the historic building and grand terrace, reinvigorating the iconic destination for refined tavern fare and live entertainment. In taking over the legendary property two years ago, Scale recognized The Miller’s importance as a pillar of the Hoggs Hollow neighbourhood and undertook a significant restoration to ensure it would remain an authentic and beloved gem well into the future. The result is a contemporary revival of the already established and well-loved dining spot that will appeal to premium dining and patio-seeking guests across the GTA and beyond – all while staying true to its culinary roots and core values of family, community, and friendly atmosphere. 

The Miller Tavern was constructed by the Hogg brothers who developed their namesake subdivision of North York.  Originally opened in 1857 as a hotel with a barn for horses, the Jolly Miller – which later was renamed The Miller Tavern - has long been an important piece of Toronto's cultural tapestry serving the city as sports bar, late night hangout, special events space, and a fine dining establishment to this day.

“The Miller Tavern is synonymous with fond memories shared by guests from across the city and revitalizing it was important to us and a true labour of love,” said Hanif Harji, CEO, Scale Hospitality. “Our distinct take on both the menu and renovations reflect our best intentions to continue investing in and updating this very one of a kind, historic property and we intend to provide the best in hospitality to the neighbourhood for many years to come.”

To re-imagine the experience, Scale enlisted block plan studios to lead renovations and achieve an environment exuding elegant, modern charm alongside animated elements of its 1800’s origins. One of the most exciting new features is the addition of the luxurious ‘Raw Bar’ on the main dining room floor, equipped with cozy leather bar seats for champagne & oyster shot afternoons while the chefs live shuck at the counter. block plan also creatively collaborated with mural artist Charlotte Terrell to create two, Hogg’s Hollow-inspired abstract paintings which were then fabricated into custom, boutique art wallpapers that swath the entire main and second level dining rooms.

The tavern’s vast redesign also included the construction of its now year-round, large ‘indoor terrace’ which provides guests with an open view of the expansive patio during summer and the feeling of plein air dining come cooler seasons thanks to wrap around, floor to ceiling windows and heating throughout. Two lavishly redesigned private dining rooms, and an all new, stunningly backlit marble bar added to the second level provide fresh options for special group moments and a social hub for every day and night.

On the culinary side, Corporate Executive Chef Ted Corrado and Head Chef Ilan Shpigel have revitalized the Miller menu offering with elevated, British meets Americana brasserie fare while maintaining focus on market fresh ingredients from the land and sea. Overall, the re-imagined lunch and dinner menus provide a wide array of upscale starters, seafood, fine steak cuts, seasonal salads, and classic, crowd favourite sides. Miller’s vast raw dish selection features Canada’s finest chilled seafood including a Jumbo Shrimp Cocktail with secret house recipe dipping sauce, as well as the Scallop Ceviche with honeydew melon, aji amarillo, coconut, cucumber, crispy onions and lime. Guests can expect to begin the meal with classic starters such as the fresh Seafood Tower of oysters, shrimp, tuna, whole lobster, and crab cluster and Caviar Service, Osetra or Beluga served with traditional accompaniments. Standout mains include honey glazed, herb-crusted Roast Half Chicken, a variety of fresh seafood such as Whole Grilled Lobster, and a wide range of ultra-premium steak cuts from the Wagyu Flat Iron to the grand Tomahawk for Two and more. 

The robust bar features an extensive wine and champagne list featuring French and American vintages, a diverse beer offering, expertly mixed ‘forgotten classics’ and house signature cocktails such as the refreshing, summery ‘All The Flowers’ made with Grey Goose, ginger beer and edible flower water or the ‘Tulum In Bloom’ with tequila, honey, citrus and jalapeño shrub.

An evolving array of programming and features keeps the all-new Miller Tavern fresh beginning with live music in the dining room every Friday and Saturday from 8:00pm onward.  Afternoon Delight, happening all summer between 2:00pm to 5:00pm, presents sommelier-curated wine specials by the glass complemented by Chef’s daily selection of market fresh cheese and charcuterie. As well, The Miller is a destination for its family style, Sunday Roast Experience which rotates weekly. Guests can enjoy the Sunday Roast via dine in and takeout and they’ll find a choice of lamb, chicken, beef, lobster and more depending on the week.

Located at 3885 Yonge Street in North York, The Miller Tavern welcomes guests with its warm hospitality for lunch and dinner served every day of the week from 11:30am-10:00pm. Complimentary parking is available in the restaurant’s private lot on site.

To reserve your table, please phone (416) 322-5544 or Follow along on Instagram.

About Scale Hospitality
Founded by industry veterans and long-term business partners Hanif Harji and Terry Tsianos (Byblos, Patria and FIGO), Scale Hospitality brings world-class restaurants, enduring hospitality concepts and memorable experiences to Canada’s dining scene including AP, its fine dining collaboration with renowned international Chef Antonio Park, French bistro bar, Lapinou, Toronto’s oldest bar and performance venue, The Wheatsheaf Tavern, the legendary Miller Tavern locations, Coastal Mediterranean-inspired Toronto Beach Club, GG’s Burgers, Toronto’s beloved Parisian-style restaurant, Le Sélect Bistro, east-coast inspired seafood joint, Pink Sky, haute Caribbean-inspired Miss Likklemore’s and The Pearl, a bar experience on a different scale.

For more information:
Mindy Cummings or Hannah Rastrict
Aerial Communications Group |

June 01, 2023
New Owners of Iconic Windermere House in Muskoka Plan to “Breathe New Life” Into Property, Announce Grand Opening

Cambridge, ON (GLOBE NEWSWIRE)—The new owners of the famed Windermere House hotel and resort on Muskoka’s Lake Rosseau intend to revitalize the building and its amenities while preserving the property’s historical integrity.

The property was purchased on April 15, 2023, by a group of investors and will be managed by the B Hospitality group based in Cambridge, Ontario, which also manages two other hotels.

Windermere House will continue to operate as a 58-suite hotel and resort with a wide range of amenities, including an on-site restaurant and pub with live entertainment. Where it previously operated on a seasonal basis, its owners plan for it to be open year-round.

“Our intention is to uphold Windermere House’s vibrant history, restoring its lustre and improving on its operations,” said Joe Hall, Vice President of Sales at B Hospitality.

“We are excited to offer guests an exceptional experience at the property with luxury suites and amenities, and expertly crafted food. We are also community-minded and intend to build partnerships with local businesses and organizations wherever we can.”

Each member of Windermere House’s new ownership group belongs to the senior leadership team (some are co-founders) at Skyline Group of Companies, an $8.2 billion firm based in Guelph, Ontario. Skyline Group of Companies purchases, manages, develops, and offers investments in various real estate portfolios (multi-residential, industrial, and retail) and clean energy assets.

As part of that firm, the owners have more than 30 years of experience in property management, redevelopment, and rejuvenation. This includes the restoration of downtown Guelph’s historical Gummer Building, circa 1870, after it was destroyed by fire from a neighbouring building, as well as a circa-1910 convent-turned-apartment complex in Haileybury, Ontario. Both properties received awards for their redevelopment.

“It’s the people and the teamwork that allow us to take on a venture and see it excel,” said Martin Castellan, Co-Founder & Chief Administrative Officer, Skyline Group of Companies.

“The B Hospitality team is fully engaged and excited about the opportunities to create amazing guest experiences at Windermere House, using the lessons they have learned in their 16-plus years in hospitality. Our goal is that this hotel and resort remains beloved and one of those special places to go: be it for a pint on the patio, dinner on the terrace, a weekend wedding, or a corporate retreat. Whatever the occasion, the setting is something special.”

The property evokes a deep sense of nostalgia for residents and cottage owners on Lake Rosseau and the surrounding township.

“The building’s ownership group all have small-town roots themselves and understand the nostalgia and pride that this property brings to people who live and vacation here,” said Hall.

“Windermere House is a Muskoka icon, and it will be treated as such. They are passionate about preserving the integrity of its historical features and intend to breathe new life into the property.”

“On behalf of Council, I am thrilled to welcome the new ownership group and B Hospitality to Muskoka Lakes,” said Mayor Peter Kelley.

“Windermere House is a renowned historic gem in our Township, and I am pleased to hear the new owners plan to foster relationships within the business community to enhance the overall well-being of the community.”

The “Lady of the Lake,” as the Victorian-style property is nicknamed, first operated in 1870 as a boarding house. It was almost entirely destroyed by fire in 1996 while it was being used as a set for the Hollywood film The Long Kiss Goodnight. It was immediately rebuilt with the original design replicated, and opened the following year.

“The question I get the most frequently is ‘When will the pub re-open?’” said Hall.

The hotel and restaurant officially re-opened on May 25, and the pub will follow on June 3.

The rest of the grounds will officially re-open on June 19.

Windermere House is accepting hotel and event reservations and job applications for the 2023 season. For more information, visit

Joe Hall
Windermere House

June 01, 2023
Sawgrass Marriott Golf Resort & Spa offers completely refreshed meeting spaces

Ponte Vedra Beach, Fla—Sawgrass Marriott Golf Resort & Spa, located near Jacksonville, Fla., has completely renovated 55,000 square feet of indoor meeting space.

The new design is inspired by the resort’s Ponte Vedra Beach location. Mineral tones of the ocean layered with the whites of sand dunes create the color palette for the refreshed ballrooms, breakout rooms and pre-function areas.

“Our new space will provide groups with a modern ambiance for all of their functions,” said Sawgrass Marriott Golf Resort & Spa General Manager Todd Hickey. “The space now really complements our great location, world-class golf, beautiful beaches and sunshine to make us a great destination for meetings and groups.”

Guests can also enjoy upgrades to the resort’s Cabana Beach Club – a private beachfront club open to resort guests and members – including new and upgraded dining venues.

About the Sawgrass Marriott Golf Resort & Spa
With extraordinary amenities and a terrific location, Sawgrass Marriott Golf Resort & Spa offers an unforgettable destination for work and play. Located in Ponte Vedra Beach, Fla., just a short distance from Jacksonville, the property is adjacent to the famed TPC® Sawgrass golf club and offers guests exclusive privileges within the golf complex. Modern rooms, suites and family-friendly villas boast every imaginable comfort, many with balconies or terraces. The resort also features four pools, the 25,000-square-foot full-service Sawgrass Spa and complimentary shuttle service to the property’s private Cabana Beach Club, with 26 miles of beachfront offerings, including water sports, oceanside dining, fire pits and a family-friendly pool. Delectable fare can be found at one of seven restaurants and lounges, including farm-to-table options and craft cocktails. For those hosting events, over 90,000 square feet of flexible indoor/outdoor venue space and close proximity to Jacksonville make the resort a memorable destination for any gathering. For more information, visit

Katie Weeks;
Joel Kaiman;
TJM Communications, Inc.
(407) 977-5004

May 31, 2023
Now Accepting Reservations: Discover Palau, One of the World's Last Remaining Frontiers, with Four Seasons Explorer

From October 1, 2023, the luxury cruising "resort" will introduce Four Seasons travellers to the western Pacific island nation of Palau, with daily embarkations to true adventure

Toronto/CNW/—Remote and untouched – imagine a beautiful wilderness awash with natural and cultural wonders. Four Seasons Explorer is setting sail to one of the world's last remaining frontiers beginning later this year. Hidden in a remote part of the mighty Pacific, discover Palau—home to more than 340 emerald islands, an astonishing spectrum of marine life, and a 4,000-year-old culture still sustained by the local knowledge of 20,000 traditionally minded people - the most vital element of the unique Palauan culture.

Referred to as one of the Seven Underwater Wonders of the World, with a half million square kilometres (193,000 square miles) of protected marine territory, Palau offers glorious opportunities for divers and snorkellers. But that's just the start of the island nation's wondrous appeal. With only 9 of the country's 340 islands inhabited, opportunities for raw natural adventure abound, while deep cultural immersions range from insights into the rich Palauan dance tradition—awash with powerful chanting, storytelling and vibrant colours—to intriguing exploration of WWII sites, symbolic bai meeting houses, and centuries of Spanish, German, Japanese and American influences.

"The core Palauan value of omengull—respecting all and everything—deeply aligns with our values at Four Seasons," notes Regional Vice President Armando Kraenzlin. "Right from the Palauan Pledge that all visitors are asked to sign upon arrival, visitors are immersed in one of the world's most unique cultures, founded on tradition and respect. It's a thrilling paradise for anyone seeking harmony with nature, and the opportunity to learn and embrace the unique Palauan way of life."

Be among the first to experience Palau with Four Seasons Explorer: Reservations for the first adventures in late 2023 are now being confirmed, with several opening offers and daily embarkation options to choose from. Call (960) 66 00 888, email: or book online to begin the adventure.

Discover One of the World's Last Remaining Natural Frontiers

More than 1,400 species of fish and 500 species of healthy corals thrive in Palau's crystal waters and elevated lakes. The nation became the world's first shark sanctuary in 2009, covering more than 600,000 square kilometres of ocean (230,000 square miles) while the Rock Islands Southern Lagoon is a UNESCO World Heritage Site. Palau's astonishing spectrum of ocean life make it a paradise for swimming, snorkelling and diving.

With a draft of 1.9 metres (6.23 feet), Four Seasons Explorer can access locations that larger vessels can't reach, while its PADI 5-Star Dive Centre ensures expert multi-lingual instructors, the latest gear and onboard videographer, as well as custom-designed dive and excursion boats for direct entry to even the most inaccessible dive sites.

Bucket-list amazement lies around every corner for divers, from the glittering stalactite formations of Chandelier Cave to the WWII history of Helmet Wreck; the gorgonian fans of Blue Corner to the dazzling canyons of Peleliu Wall. Experiences are equally awe-inspiring for snorkellers: millions of stingless golden and moon jellyfish in Jellyfish Lake; giant 115 kilogram (250 pounds) tridacna clams in Clam City; rabbitfish, turtles and goatfish in the crystal clear Ngedebus Coral Gardens—all accessed via guided excursions with Four Seasons marine biologists.

Cultural Explorations

The scattered islands of Micronesia's Palau are home to a unique culture and intriguing heritage bound by a deep respect for the environment that has sustained generations of people. Four Seasons Explorer on-shore excursions are handled by insightful guides and include visiting Palau's oldest bai (meeting house); exploring the Badrulchau Stone Monoliths, estimated to date back to the year 161; marvelling at the cave paintings of Ulong Island; discovering the Belau National Museum, multiple WWII sites, traditional music, lush forests, majestic waterfalls, and more.

Recreational activities on offer include windsurfing, stand-up paddling and kayaking, while wellness experiences showcase soothing yoga, breathing and restorative treatments on-board or on a secluded beach. Explorer guests can bathe in mineral-rich mud, learn traditional Palauan fishing techniques, hike, bird-watch or even learn to pronounce a few Palauan phrases.

A World of Culinary Creativity

Aboard Four Seasons Explorer, each day begins with an array of à-la-carte breakfast choices. Meals served on-board are all-inclusive (with the exception of alcoholic beverages) with lunch and dinner menus changing daily, themed on regional creations from Palau and elsewhere in the Pacific, as well as Asia and the West. Highlights include regular beach barbecues complete with insights into Palauan music and culture – always with fresh (and where possible, local) ingredients – gourmet flourishes and an extensive wine list.

A Floating Resort

Four Seasons Explorer operates like a floating resort, offering daily embarkations and disembarkations, allowing up to 22 guests to explore as deeply—and for as long—as they wish. With the freedom to focus on personal areas of interest among Palau's many bucket-list wonders, both underwater and on land, all adventures are entirely bespoke.

Guests can also look forward to a variety of on-board experiences, from connecting with Palauan people, chefs and musicians to learning from expert marine biologists and indulging in wellness experiences with spa therapists and yogis.

Multi-Destination Discovery

Given its remote location, Palau is ideally experienced in conjunction with other nearby destinations. Palau International Airport in Koror is currently accessible via Taipei, Honolulu, Guam, Manila and Brisbane, with the island nation well placed for further exploration of Australia, the Philippines, Taiwan and other islands of Oceania such as Yap, Chuuk and the Federated States of Micronesia.

Private Charters

Four Seasons Explorer will also be available for fully customizable private yacht charters in Palau for groups of up to 22—including dedicated charters for surf enthusiasts with the experts from Tropicsurf, from uncrowded "best-kept secret" breaks on the east and west coast reefs to adventurous "surfaris" off the country's fringing islands during the winter months.

About Four Seasons Explorer
Four Seasons Explorer is a 39 metre (128 foot) luxury catamaran built by Image Marine of Perth, Australia. Its three decks accommodate 10 staterooms with king beds bathed in natural light from large windows, and the lavish Explorer Suite featuring an indoor dining area, walk-in wardrobe and private sundeck with panoramic views across the vessel's bow. Complete with its own PADI 5-Star Dive Centre, recreation desk, restaurant, bar, lounge and library, Four Seasons Explorer features a dedicated team primed to create customized experiences, including a marine biologist, chefs and spa therapist plus dive, snorkelling, freediving and water sports experts.

Four Seasons Explorer is owned by HPL Limited, the owner-partner of Four Seasons Hotels and Resorts in Indonesia, Malaysia, Maldives, Seychelles, Singapore, South Africa, Tanzania and Vietnam. The company also announced plans for a joint-venture to develop a new Four Seasons hotel in Osaka, Japan.

About Four Seasons Hotels and Resorts
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating 126 hotels and resorts, and 53 residential properties in major city centres and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveller reviews and industry awards. For more information and reservations, visit For the latest news, visit and follow @FourSeasonsPR on Twitter.

Media Contact:
Emily Borgeest

May 30, 2023
Groundbreaking event for future Hard Rock Hotel & Casino Ottawa

Ottawa/CNW/—After delays due to the pandemic, the time has finally come to break ground on the future Hard Rock Hotel & Casino Ottawa. Media are invited to take part in a groundbreaking ceremony that will take place on Tuesday, June 6, 2023.

The festivities are slated to begin at 2:30 p.m. where Hard Rock International executives will be joined by elected officials, and business and community leaders as they unveil new renderings and details on this highly anticipated tourism and entertainment destination in the national capital. 

The ceremony will be held indoors in Rideau Carleton Casino's live venue, The Joint, and will feature remarks by:

  • Mayor of Ottawa and City officials
  • Seminole Tribe representatives
  • Hard Rock International officials
  • Ontario Lottery and Gaming Corporation officials

The groundbreaking will feature guests holding Hard Rock's legendary guitar-handled shovels.

One-on-one interviews will take place following the official event. Light refreshments will be served.

Future Hard Rock Hotel & Casino Ottawa Groundbreaking Ceremony
Tuesday, June 6, 2023
2:00 p.m. Guest check in
2:30 p.m. Groundbreaking Ceremony
The Joint, 2nd floor of Rideau Carleton Casino, Future Hard Rock
4837 Albion Road
Free parking is available

Media are invited to RSVP to Annie Boucher by Friday, June 2.

SOURCE Rideau Carleton Casino, Future Hard Rock

May 30, 2023
New SITE Foundation research spotlights incentive travel qualifier views

Chicago—New research published by SITE Foundation fixes the spotlight firmly on incentive travel qualifiers, with survey results from nearly 900 individuals around the world painting a new picture of what participants expect from incentive travel program communications, destinations, onsite activities, and more.

SITE Foundation officially published its newest report, Participant inSITEs, at IMEX Frankfurt last week. The report, produced in partnership with the Foundation's research collaborators at Southern Methodist University's Cox School of Business, features insights from a global body of 825 incentive travel reward-earners. 

Broken into three sections, Participant inSITEs explores: 

  • What makes participants get ready to work toward incentive travel rewards
  • How to set participants up for a motivating experience while qualifying
  • Why participants enjoy going on trips they've earned and what activities and benefits stand out most

"This truly global study provides immensely valuable data for all segments of the incentive travel industry," said SITE CEO Annette Gregg. "We know companies are eager to leverage the power of face-to-face connections to get the best ROI for themselves and for their teams. The insights presented here are key to helping drive all of that." 

SITE Foundation President Hamish Reid added, "Having the right data is crucial for driving our industry forward. I'm looking forward to working with SITE members and industry colleagues to bring this research to life and put findings into practice to drive demand and interest in incentive travel throughout the wider business landscape." 

Major headlines emerging from this research include the primacy of trip destination as a motivational factor; a preference by participants for increased communications (notable in an era of frequent over-communication on the part of companies); and some tensions between corporate leadership objectives and qualifier desires for unscheduled time at leisure.  

A copy of the full Participant inSITEs report can be downloaded from SITE's website
For further information, including photography, please contact SITE CMO Pádraic Gilligan, CIS, CITP, at

About SITE and SITE Foundation
ounded in 1973, SITE is a professional association of 2,000 members located in 90 countries, working in corporations, agencies, airlines, cruise companies, and across the entire destination supply chain.

SITE brings value to members at both the global and local chapter level through networking, online resources, education, certification, and advocacy resources. SITE is also deeply committed to the new generation and operates a best-in-class Young Leaders’ program and dedicated annual conference.
SITE’s mission is to advance the business case for incentive travel & motivational experiences through global connections, education and advocacy by building and bridging cultures through the transformative power of incentive travel & motivational experiences.

SITE’s vision is to build and bridge cultures through the transformative power of incentive travel & motivational experiences.

SITE Foundation was established by SITE to support research, education and advocacy projects on behalf of the incentive travel industry. Monies raised by SITE Foundation help us make the business case for incentive travel and highlight the transformational potential of travel experiences on individuals, enterprises and communities. SITE Foundation is a US-registered 501(c)(3) nonprofit organization.

May 25, 2023
18 Coast Hotels Earn 2023 Tripadvisor Traveller’s Choice Awards

Excellent Guest Reviews Place Coast Hotels Among Traveller’s Favorites Globally

Vancouver, B.C.—Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, is excited to announce that 18 properties within its portfolio were recognized with Tripadvisor Traveller’s Choice Awards, placing them in the top 10% of hotel listings worldwide.

Traveller’s Choice recognizes hospitality businesses that earn consistently great reviews and demonstrate a commitment to hospitality excellence.

“We are proud to see travellers recognizing our Ambassadors who live by our values and come to work each day to provide the best experience possible for our guests,” said Kelli Steer, Vice President of Hotel Operations at Coast Hotels. “Our brand promise is centered around delighting guests with warm and friendly service, and offering them an authentically local experience. Equally important is our commitment to maintaining a safe and clean environment, prioritizing the wellbeing of both our guests and dedicated Ambassadors."

 The following properties within the Coast Hotels portfolio were recognized with the award:
- Coast Anabelle Hotel, Burbank, CA
- Coast Bastion Hotel, Nanaimo, BC
- Coast Canmore Hotel & Conference Centre, Canmore, AB
- Coast Capri Hotel, Kelowna, BC
- Coast Chilliwack Hotel by APA, Chilliwack, BC
- Coast Coal Harbour Vancouver Hotel by APA, Vancouver, BC
- Coast Gateway Hotel, Seattle, WA
- Coast Hillcrest Hotel, Revelstoke, BC
- Coast Hilltop Inn, Pullman, WA
- Coast Inn at Lake Hood, Anchorage, AK
- Coast Langley Hotel & Convention Centre, Langley, BC
- Coast Prince George Hotel by APA, Prince George, BC
- Coast Tsawwassen Inn, Delta, BC
- Coast Victoria Hotel & Marina by APA, Victoria, BC
- Campus Tower Suite Hotel, Edmonton, AB (managed by Coast Hotels)
- Safari Inn, a Coast Hotel, Burbank, CA
- Waimea Plantation Cottages, a Coast Resort, Kauai, Hawaii
- West Beach Inn, a Coast Hotel, Santa Barbara, CA

“All recipients of the 2023 Tripadvisor Traveller’s Choice Awards should be very proud of this distinguished recognition,” said Jin Sasaki, President of Coast Hotels. “They are well deserving and a great source of inspiration for travellers, setting new benchmarks for our industry.”

About Coast Hotels
Each Coast Hotel property is as unique as the destinations they are located in, yet they all have something in common: friendly service and our always pleasant amenities. Coast Hotels offers properties throughout British Columbia, Alberta, Saskatchewan, the Yukon, Alaska, California, Hawaii, and Washington State in cities large and small. As one of North America’s fastest-growing hotel brands, Coast Hotels owes its continued expansion to its friendly service, prime locations, value, and guest satisfaction. Coast Hotels owns and franchises hotels under the Coast Hotels brand and manages hotels on both a Coast Hotels branded and independent basis.

About APA Hotels
Headquartered in Tokyo, Japan, APA has a network of more than 620 properties and over 93,000 rooms in Japan making it the country’s largest hotel group. It also has one hundred percent ownership of Coast Hotels, the brand, and owns the six “by APA” hotels in Vancouver, Victoria, Chilliwack, Prince George, Edmonton, and Calgary. APA is known for their urban-style hotel concept that delivers high-quality, highly functional and environmentally friendly hotels to the market.

Visit or call 1.800.663.1144.

Media Inquiries:
Brigitte Diem-Guy
Vice President, Revenue Strategies & Communication
(604) 642-4105

May 25, 2023
Destination Canada Receives Global Recognition For Business Event Sustainability

The IMEX-EIC Innovation in Sustainability Award recognized Destination Canada's business event sustainability advancements through the Canadian Business Event Sustainability Plan

Vancouver, BC/PRNewswire/—Destination Canada, the national tourism organization, is proud to be the recipient of the 2023 IMEX-EIC Innovation in Sustainability Award, acknowledging the organization's commitment to driving sustainability and innovation through the Canadian Business Event Sustainability Plan. Launched in the spring of 2022, Destination Canada's Canadian Business Event Sustainability Plan is a first-of-its-kind national program aimed at improving the economic, socio-cultural, and environmental sustainability practices of business events hosted in Canada.

"This is a remarkable recognition for Canada and our business events community. It signals that Destination Canada has laid down a marker for change, globally, alongside our city partners," says Marsha Walden, President and Chief Executive Officer, Destination Canada. "We're on track to building a more resilient, sustainable and regenerative future for tourism."

Adds Virginie De Visscher, Senior Director, Business Events, accepting the award for Destination Canada. "We've always said that sustainability requires a collaborative approach. This reaffirms that we are all in this together as we work to reach our industry's target of net zero. We are so grateful to be recognized — and look forward to continuing to drive change within our industry by showing the environmental, socio-cultural and economic impacts of sustainable business events."

Granted annually, IMEX-EIC Innovation in Sustainability Award nominations are evaluated by a global panel of judges across the business events sector based on a set criterion that measures:

  • Innovation
  • Collaboration
  • Economic, socio-cultural, and environmental impact
  • Legacy
  • Commitment to continuous improvement
  • Commitment to industry education

"A big congratulations to Destination Canada! As the industry sets its sights on adapting to Net Zero targets, the need for innovation increases. The creativity and commitment to collaboration evident in this year's entrants has been really inspiring to see." says Carina Bauer, CEO, IMEX Group.

Events Industry Council (EIC) CEO Amy Calvert adds, "The IMEX-EIC Innovation in Sustainability Award champions the organizations and leaders whose actions are creating a positive impact on the environment and communities, as well as strengthening the global business events industry as a whole. The IMEX-EIC Innovation in Sustainability Award places a very deliberate focus on innovation, creative thinking, and collaboration. This plan along with a culture that supports accelerating impact through the power of the collective is one that serves as a model for our industry."

To date, sixteen Canadian destinations are participating in the Global Destination Sustainability Index (GDS-Index) as part of the Canadian Business Events Sustainability Plan. These destinations are: Banff Lake Louise, Calgary, Charlottetown, Edmonton, Halifax, Kelowna, Montréal, Niagara Falls, Ottawa, Québec City, Saskatoon, St. John's, Toronto, Vancouver, Victoria, and Winnipeg. Once complete in the spring of 2024, the Canadian Business Event Sustainability Plan will provide turnkey economic, socio-cultural, and environmental sustainability programs to global clients to drive action, raise standards, and propel the entire business event industry toward being more sustainable.


"A year ago, almost to the day, Destination Canada launched its Canadian Business Event Sustainability Plan at IMEX Frankfurt 2022 under the leadership of Virginie De Visscher (Senior Director, Business Events, Destination Canada). A true champion for sustainability and someone whose passion and dedication toward continuous learning goes well beyond the workplace, this award is a testament to Virginie's approach. We look forward to ongoing collaboration with our industry as we continue to drive action and raise the standards for business event sustainability in Canada."

Chantal Sturk-Nadeau
Executive Director, Business Events, Destination Canada

About Destination Canada
At Destination Canada, we believe that tourism enhances the quality of life of Canadians and enriches the lives of visitors. We believe that Canada's diversity, its greatest asset, is also what touches travelers' hearts most deeply.

Our mission is to influence supply, and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad. In addition, our Business Events team leverages in-depth global market analysis to target international clusters aligned with Canada's priority economic sectors.

Our work in destination development ensures that we are able to sustain a premier four-season tourism economy that is regenerative in nature — supporting our economy and the environment.

Destination Canada's Business Events team is charged with growing Canada's share of international business events by promoting the country's unique meeting, convention, and incentive event possibilities. By driving awareness of Canada's leading economic strengths and how local knowledge capital can elevate business events, Destination Canada's Business Events team helps international organizations meet with purpose in Canada.

Destination Canada is a Crown corporation wholly owned by the Government of Canada.

SOURCE Destination Canada

May 23, 2023
The Innovate. Travel. Canada. coalition welcomes Verified Traveller Program Announcement by the Government of Canada

The Innovate. Travel. Canada. coalition issued the following statement following the federal Minister of Transport's announcement of a new Verified Traveller program:

Toronto/CNW/—Innovate. Travel. Canada. ("ITC") welcomes the Government of Canada's decision to introduce a new Verified Traveller program to improve the security screening experience for eligible travellers. This forward-thinking initiative represents a significant step toward ensuring that passengers can navigate through Canadian airports safely, swiftly, and efficiently – enabling them to reach their destinations faster.

As a Coalition of business leaders whose operations rely on seamless travel, we want to reaffirm our unwavering commitment to working hand-in-hand with government and our partners in the aviation sector to make this new program a resounding success.  Our coalition is fully dedicated to lending our expertise to support the implementation and ongoing refinement of this program, including through an expansion of eligible travellers and airports so more Canadians can have access to faster screening.

We commend the Minister of Transport's proactive approach in addressing the needs of Canadian travellers and will continue to collaborate with the federal government to find innovative solutions to help smooth the traveller experience through long-term technology-based solutions.

About Innovate. Travel. Canada
Innovate. Travel. Canada. is a collective of business leaders joining forces to ensure Toronto is a global beacon of air travel. The coalition will advocate for long-term innovative and technology-based initiatives to help Toronto Pearson remain a world-class airport, leading Canada's largest city into the future.

The coalition comprises Toronto-based organizations, business leaders and city builders. Pearson Airport is Canada's welcome mat, and the coalition's membership, diverse by design, has a vested interest in making a positive first impression for visitors from all over the world.

SOURCE Innovate. Travel. Canada.

May 23, 2023
Government of Canada Supports the Chinese Canadian Museum

Vancouver, BC/CNW/—Today, the Honourable Mary Ng, Minister of International Trade, Export Promotion, Small Business and Economic Development, announced an investment of $5,179,000 in the Chinese Canadian Museum. This support includes funding from both the Department of Canadian Heritage and the Pacific Economic Development Agency of Canada (PacifiCan).

Minister Ng made this announcement on behalf of the Honourable Pablo Rodriguez, Minister of Canadian Heritage, and the Honourable Harjit S. Sajjan, Minister of International Development and Minister responsible for PacifiCan.

The first of its kind in Canada, the Chinese Canadian Museum will honour the history, contributions, and living heritage of Chinese Canadians.

Canadian Heritage has provided $3 million in funding through the Canada Cultural Spaces Fund for renovations to the Museum's permanent home in the Wing Sang Building, the oldest building in Vancouver's Chinatown. Once completed, this will create more than 21,000 square feet of modernized operational museum space. Canadian Heritage has also provided $179,000 under the Commemorate Canada program for the museum's inaugural exhibition, The Paper Trail to the 1923 Chinese Exclusion Act. The exhibition will present key themes and learnings about the Act, highlight personal connections through stories of individuals and families who lived through that time, and explore elements of the Act and its devastating impact on the Chinese community. 

PacifiCan is contributing $2 million through the Tourism Relief Fund to the new permanent museum space that will enable the Chinese Canadian Museum to develop impactful and transformative visitor experiences. Funding includes support for renovation and curatorial plans, exhibition design, marketing, communications, and administrative operations. The development of the new museum will positively impact the local economy, all while drawing interest and engagement through domestic and international tourism, one of the most impacted sectors since the onset of the COVID-19 pandemic. 


"Funding for the Chinese Canadian Museum supports an essential space to honour, celebrate, and preserve Chinese-Canadian culture. As we near the centennial of the Chinese Exclusion Act, it is more important than ever that we reflect on the important, complex, and layered history of the Chinese-Canadian community and create opportunities for education and learning. Our commitment to building a more inclusive Canada is strengthened by projects such as this. Investing in the Chinese Canadian Museum and other heritage facilities enriches our communities and brings people together, ensuring that stories that have shaped the fabric of our nation are shared and its many voices amplified."

— Pablo Rodriguez, Minister of Canadian Heritage

"Museums are focal points of our communities and have evolved as leading players that support our country's economic development and sustainability through tourism. The Chinese Canadian Museum will provide a critical repository for the Chinese-Canadian experience—documenting art, history, and heritage—while creating a vibrant space where Canadians and visitors alike can learn about the stories, struggles, and successes of the Chinese-Canadian community. I look forward to the official opening next month, and welcoming Canada and the world to this unique, culturally rich experience."

— Harjit S. Sajjan, Minister of International Development and Minister responsible for the Pacific Economic Development Agency of Canada

"As we celebrate Asian Heritage Month, we also celebrate the resiliency, endurance, achievement, and progress of Chinese Canadians, all of which will now be preserved in the Chinese Canadian Museum. This remarkable facility creates a critical space for memory, history and identity. It serves as custodian of profound and important artifacts, artworks, spoken histories, teachings, and so much more—producing powerfully illustrative narratives of communal connection and chronicles of a community that has been continually challenged by discrimination and prejudice, all while continuing to make extraordinary contributions to Canadian society. Embracing our culture and history through the Chinese Canadian Museum will allow generations to come to feel connected to their heritage while marking our place among Canada's most important heritage institutions."

— Mary Ng, Minister of International Trade, Export Promotion, Small Business and Economic Development

"Chinese Canadians are a significant part of Canada's history that defines who we are as Canadians. British Columbia has been home to Chinese Canadians since the 18th century, where they have contributed significantly, from literature to arts; politics to civil rights; and business to philanthropy. Chinese heritage, like any other heritage, enriches our national fabric. I am proud to see the first-ever Chinese Canadian Museum housed in the historic Wing Sang Building, the oldest in Vancouver's Chinatown, to showcase the story of Chinese Canadians across Canada for visitors and our future generations to learn and experience."

—Wilson Miao, Member of Parliament (Richmond Centre)

"This pivotal funding from the Government of Canada is momentous in assisting us to continue the first phases of capital work to open the museum this summer. The Chinese Canadian Museum will present exhibitions and programs that celebrate the diversity of the Chinese-Canadian diaspora, including a wide range of communities under this grouping that span multiple generations and different waves of migration from across Asia and other parts of the world."

—Dr. Melissa Karmen Lee, Chief Executive Officer, Chinese Canadian Museum Society of British Columbia

"We are very grateful for the Government of Canada's critical support of the Chinese Canadian Museum. It comes at an important time in our collective history. The Chinese Canadian Museum will take its place in the Canadian cultural sector as a new permanent museum with provincial and national scope, focusing on public education, cultural heritage and the contributions and resilience both past and present of Chinese Canadians across British Columbia and Canada. It will be an important cultural asset, contributing to the vitality of Vancouver's Chinatown, stimulating tourism and fostering cultural inclusion."

—Grace Wong, Board Chair, Chinese Canadian Museum Society of British Columbia 

Quick Facts

  • The Chinese Canadian Museum will officially open to the public on July 1, 2023, to coincide with the 100th anniversary of the Chinese Immigration Act, more commonly known as the Chinese Exclusion Act, a discriminatory and racist policy that almost completely prevented people from China from entering Canada for nearly a quarter century.
  • The Wing Sang Building itself is considered a unique cultural destination. It includes an original Chinatown schoolroom on the third floor, a six-storey brick wall that was once part of an alley on the second floor, and renovated galleries on the second floor.
  • The Chinese Canadian Museum Society of British Columbia, which oversees the operations and management of the Chinese Canadian Museum, has developed, in the lead up to the museum's official opening, six temporary exhibits in both Vancouver and Victoria's Chinatowns, both of which are National Historic Sites of Canada.
  • The Canada Cultural Spaces Fund supports the improvement of physical conditions for arts, heritage, culture, and creative innovation. The Fund supports renovation and construction projects, the acquisition of specialized equipment, and feasibility studies related to cultural spaces.
  • The Commemorate Canada program provides funding to initiatives that commemorate and celebrate historical figures, places, events, and accomplishments of national significance.
  • The Tourism Relief Fund in British Columbia helps tourism businesses and organizations adapt their operations to meet public health requirements while investing in products and services to facilitate their future growth.

SOURCE Pacific Economic Development Canada

May 22, 2023
Events Industry Council: Business Meetings Prove Resilient and Face-to-Face Interaction Is Paramount

New research study in collaboration with Oxford Economics measures the global economic significance of business events

The Events Industry Council (EIC) in partnership with Oxford Economics, today released findings from its 2023 Global Economic Significance of Business Events study, which measures the full scope and economic significance of the $1.6 trillion USD global business events industry. For the first-time, EIC and Oxford Economics measured the critical role business events serve in areas like knowledge sharing, innovation and employee engagement — critical impacts that go well beyond direct event spending.

Oxford Economics analysed the economic significance of business events during 2019 to establish the full scope and economic impacts of the sector before the COVID-19 pandemic, with these key findings:

  • Total Participants: 1.6B
  • Direct Spending: $1.2T
  • Total Business Sales: $2.8T
  • Total Jobs: 27.5M
  • Contribution to Global GDP: $1.6T

The extensive research analysis in the latest study across 50 countries includes the important, and often overlooked, “catalytic” effects or wide-reaching benefits of business events hosted within destinations. A 2022 global survey of over 1,600 meeting professionals, exhibitors and venues reveal relationship-building, worker collaboration and business development are the most difficult outcomes to replace without meetings and events. The survey also found:

Key Findings:

  • Event organisers ranked relationship management, awareness and new customers as the most important ways they measure the catalytic impacts of business events.
  • 67% view building relationships through face-to-face interaction as most difficult to replace.
  • As much as 22% of new customers are generated through in-person events.
  • The reduction of business events due to COVID-19 led to significant loss of innovation, with 65% reporting a reduction in research and development prioritisation.
  • Organisers believe an average of 44% of revenues would be lost without hosting in-person events.

“Business events is a $1.6 USD trillion industry, with a GDP larger than many global economies. The economic significance of the global business events industry is immense, and so are its broader impacts,” said Amy Calvert, Events Industry Council CEO. “Events are a catalyst for meaningful change. Across industry sectors, organisations and individuals all gain in ways that are fundamental to advancement, innovation and adaptation to a changing world. The way we understand, measure and communicate the importance of business events is vital to showcasing its overall value.”

Global Business Events are Recovering from COVID-19 Impact

In 2022, global business events recovered solidly at about 80% of pre-pandemic levels. The Middle East, North America, and Central and Eastern Europe have led the recovery, reaching spending levels in 2022 that approached 2019 levels, lifted in part by an earlier recovery of travel and normalization of pandemic-related risks.

While Asia, Western Europe, Latin America and the Caribbean have generally experienced a slower pace of recovery, these regions are expected to experience some of the strongest growth of any of the global regions. Adjusted for inflation, global event spending is forecast to approach 2019 levels by 2025.

“The industry has made significant strides to recover losses. Two-thirds of global direct business event spending was lost in 2020. The three-year cumulative lost sales total $1.9 trillion USD,” said Adam Sacks, president of Tourism Economics, an Oxford Economics company. “When we embarked on this study, we knew getting a total picture of the global business events sector was critical for EIC’s advocacy efforts on behalf of its global membership. Now we have the data to show that the business events total GDP impact would rank as 13th largest global economy and recovery is well underway. The economic implications are massive.”

The Value Proposition of Events is Evolving

The study, released this week, also illuminates how the value proposition of events is evolving. Event organisers can anticipate that building culture and engagement, supporting environmental, social, and corporate governance (ESG) objectives, advancing the business of the organisation and knowledge-sharing are higher priorities for event organisers in the future. The study also found:

  • Business events will be increasingly important in building culture and engagement (41%) and will be used more to advance growth of individual employees (36%).
  • Over time, many events are anticipated to adopt hybrid formats, as 40% of respondents suggest.
  • While the size of business meetings or events is expected to decline in the short term (48% of respondents), only 10% agree this will be a long-term shift.

“Our study supports a better understanding of both the economic significance and larger impacts of in-person event experiences, looking forward from COVID-19 disruptions,” added Calvert. “Our comprehensive research and global events barometer forecasting model with Oxford Economics reveal the industry’s substantial value drivers. We know business events offer irreplaceable benefits like knowledge sharing, research collaboration and human capital development. These findings not only help industry professionals make more informed and effective decisions, but also deepen our relevance and connection with global society.”

To view the 2023 Global Economic Significance of Business Events study executive summary, please visit:

Research Funders: ADMEI, AHLA, ASAE, Caesars Entertainment, Fairmont, Freeman, IACC, IAEE, IMEX Group, Los Angeles Tourism, Maritz Global Events, MCI, MGM, MPI, Northstar, New York City Tourism + Conventions, Omni Hotels & Resorts, PCMA, RCMA, SISO, SITE, and U.S. Travel Association.

EIC Advocacy and Research Committee:
Cathy Breden, CMP, CAE, International Association of Exhibitions and Events, Center for Exhibition Industry Research
Martin Boyle, The International Association of Professional Congress Organisers
Nancy Drapeau, IPC, Center for Exhibition Industry Research
Jennifer Glynn, CIS, Society for Incentive Travel Excellence
Senthil Gopinath, International Congress and Convention Association
Stephanie Harris, The Incentive Research Foundation

About Events Industry Council
The Events Industry Council’s more than 30 member organisations represent over 103,500 individuals and 19,500 firms and properties involved in the events industry. The Events Industry Council’s vision is to be the global champion for event professionals and event industry excellence. It promotes high standards and professionalism in the events industry with the Certified Meeting Professional (CMP) programme and signature programme activities. The CMP credential is recognised globally as the badge of excellence in the events industry. The qualifications for certification are based on professional experience, education and a rigorous exam. The four signature programmes – Sustainability and Social Impact, Accepted Practices Exchange (APEX), Knowledge and Leadership – represent the key initiatives, assets, services and products for the Events Industry Council. Learn more at

May 18, 2023
St. Regis Hotels & Resorts Debuts the St. Regis Chicago, an Architectural Marvel Forever Changing the Windy City’s Skyline

The St. Regis Chicago Brings the Iconic Brand’s Glamorous Spirit and Celebrated Rituals to the Midwest

St. Regis Hotels & Resorts, part of Marriott Bonvoy’s portfolio of 30 extraordinary brands, today announced the highly anticipated opening of The St. Regis Chicago. Developed by Magellan Development Group and designed by Studio Gang, the world-renowned architecture and urban design practice led by Jeanne Gang, the 101-story tower is the tallest building in the world designed by a female architect, offering guests and local luminaries a new viewpoint on sophisticated dining, bespoke service, and avant-garde design in the heart of downtown Chicago.

“The debut of The St. Regis Chicago signals a significant milestone for the St. Regis brand as we grow our footprint in the United States and celebrate our first property in the American Midwest,” said George Fleck, Vice President and Global Brand Leader, St. Regis Hotels & Resorts. “We are proud to open our doors in Chicago, an energetic and dynamic city that, like the St. Regis brand, is known for its rich history and pioneering design. Through The St. Regis Chicago we will debut a new icon within the city, sharing with our guests and local luminaries an architectural masterpiece that also represents the pinnacle of luxury hospitality today.”

Located in the idyllic Lakeshore East neighborhood, The St. Regis Chicago offers easy access to the Chicago River and is a short walk from the city’s leading luxury retailers, dining destinations, and notable cultural landmarks such as Millennium Park, the Art Institute of Chicago, and the famed Magnificent Mile. Making its own mark on the city’s cultural landscape, The St. Regis Chicago features a unique and distinctive design composed of an interconnected series of stacked, frustum-shapes that move rhythmically in and out of plane and extend to various heights. The tower’s crystalline form was inspired by nature with its facets of a shimmering gem and its gradient of green-blue glass that reflects the colors of Lake Michigan and the Chicago River.

KTGY Simeone Deary Design Group led the interiors for multiple public-facing areas of the hotel, along with the Presidential Suite and The St. Regis Spa, drawing inspiration from Chicago’s rich architectural history. Throughout the hotel’s public areas, spa, and Presidential Suite, metallic materials and colors, such as copper and rust, are interwoven with geometric, angular lines, offering a nod to The Great Chicago Fire and the city’s geographic interconnectivity of waterways, buildings, and green spaces.

The St. Regis Chicago features 159 luxurious guestrooms and 33 exquisite suites across 11 floors. Meticulously conceived by Gensler, the guestrooms offer a place of respite and rejuvenation. A thoughtfully curated palette of natural stone and wood finishes create a connection to nature, juxtaposing its minimalistic beauty with a one-of-kind urban backdrop of skyline views. All guests of the hotel will also enjoy the signature St. Regis Butler Service, a hallmark of the brand for more than a century, which presents personalized offerings like garment pressing and packing services, ensuring that each guest’s preferences are understood and anticipated at every turn.

Chicago-based restaurant group, Lettuce Entertain You Restaurants will debut two dining experiences at The St. Regis Chicago for guests and locals alike to enjoy. At Miru, an all-day dining venue on the 11th floor, the menu, from Chef Hisanobu Osaka, highlights Japanese small plates, sushi, and sashimi complemented by a selection of steak and seafood. An extensive wine and sake program pairs perfectly with the menu while the desserts and pastries are led by Pastry Chef Juan Gutierrez, winner of Netflix’s School of Chocolate. Designed by globally renowned architecture and design firm Rockwell Group, Miru, which means "view" in Japanese, celebrates its address and location at the convergence of two bodies of water. Oriented toward the lakeside in its approach, the restaurant’s design is grounded in Chicago Modernism and is residentially-minded in scale. The venue offers a variety of indoor and outdoor seating, in addition to private and semi-private dining spaces, and features two stunning terraces offering spectacular views of Lake Michigan, Navy Pier, and the Chicago River. The Coffee Bar on Eleven is also open daily serving a selection of grab-and-go breakfast items and handmade pastries, among other delights. Slated to debut in Fall 2023, the Tuscan steakhouse, Tre Dita, from award-winning Chef Evan Funke, will feature fresh, handmade pasta, and classic Italian steaks like bistecca Fiorentina cooked at an open-hearth wood fired grill. The restaurant, Chef Funke's first outside of Los Angeles, will be designed by David Collins Studio.

Throughout the food and beverage spaces – including The Drawing Room and Library lounge areas – guests will experience three signature St. Regis brand rituals, including Afternoon Tea, evening Champagne Sabrage, and the hotel's unique Chicago-inspired twist on the brand’s signature libation, the Bloody Mary. Created by Beverage Director Diane Corcoran, The 1871 is served in a smoking glass, paying tribute to one of the most impactful events in the city’s history, The Great Chicago Fire, and features a local Rye Whiskey from FEW Spirits and a rim of smoked salt.

The St. Regis Spa, commands 12,000 square-feet of the expansive Wellness Floor, evoking an urban oasis of calming sensory experiences. Guests can sip the finest champagne at the Celebration Bar, then transcend and connect in the Iridium Lounge, all before indulging in a rejuvenating spa treatment. The featured St. Regis Spa Suite offers a bespoke gathering space for VIPs, couples, families, and friends to enjoy treatment time together. Overlooking the Chicago River with sprawling views of Navy Pier & Lake Michigan, The St. Regis Chicago’s fully attended fitness center features state-of-the-art fitness equipment, outdoor sundeck, yoga studio and two private fitness rooms. A palatial, heated indoor pool offers stunning views of the city and Lake Michigan.

With more than 1,000 square-feet of premier event spaces, the hotel makes the perfect venue for cherished celebrations, gatherings, and meetings. The coveted 4,721 square-foot Astor Ballroom can host receptions for up to 500 guests and the third floor Executive Function Spaces will house four executive meeting rooms plus pre-function space over 3,000 square-feet. “We are excited to offer guests exquisite experiences that complement the city’s rich history all within the walls of the skyline-defining St. Regis,” adds Oliver Gibbons, General Manager, The St. Regis Chicago. “We look forward to bringing the brand’s celebrated traditions and rituals to life and to continuing the brand’s commitment to excellence across all sectors in hospitality.”

The St. Regis Chicago hotel is adjacent to the Residences at The St. Regis Chicago, which consists of 393 condominiums, offering residents the ultimate luxury living experience and access to all of the hotel amenities in addition to its own resident-only amenity floor.

For more information and to make reservations, visit

About Marriott Bonvoy®
Marriott Bonvoy’s extraordinary portfolio offers renowned hospitality in the most memorable destinations in the world, with 30 brands that are tailored to every type of journey. From The Ritz-Carlton and St. Regis to W Hotels and more, Marriott Bonvoy has more luxury offerings than any other travel program. Members can earn points for stays at hotels and resorts, including all-inclusive resorts and premium home rentals, and through everyday purchases with co-branded credit cards. Members can redeem their points for experiences including future stays, Marriott Bonvoy Moments™, or through partners for luxurious products from Marriott Bonvoy Boutiques®. To enroll for free or for more information about Marriott Bonvoy, visit

About St. Regis Hotels & Resorts
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by the signature St. Regis Butler Service. For more information and new openings, visit or follow TwitterInstagram and FacebookSt. Regis is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including complimentary nights and Elite status recognition. To enroll for free or for more information about the program, visit

About Magellan Development Group
Magellan Development Group is a family-owned company that was founded in 1996. To date, Magellan is the premier developer of mixed-use properties in Chicago and has extended its footprint to other major U.S. cities, including Minneapolis, Miami, Nashville, Austin, and Somerville, MA. From conception to completion, Magellan looks after all aspects of the development process and has unique experience in interrelated fields of real estate design, construction management, development, development consultation, architecture, leasing, sales and marketing. For more information on Magellan Development Group, please visit:

About Lettuce Entertain You Restaurants 
Lettuce Entertain You Restaurants is an independent, family-owned restaurant group based in Chicago that owns, manages and licenses more than 110 restaurants in Illinois, Minnesota, Maryland, Nevada, California, Texas, Virginia, Florida, Washington D.C. with Tennessee coming soon. We were founded in June 1971 by Richard Melman and Jerry A. Orzoff with the opening of R.J. Grunts and today, thanks to the creativity of our partners, we proudly serve guests at more than 60 concepts ranging from fast casual to fine dining restaurants. For more information, visit or follow us on Instagram and Facebook.

Media Contact
Erica Flint
Director, Global Communications, Marriott International Luxury Brands
Marriott International

May 17, 2023
GBTA Showcases Business Travel Outlook for Canada and Future Industry Trends During Its Annual Regional Conference

Toronto event for the Canadian business travel sector also features the announcement of GBTA’s new Canada regional director

Toronto—Business travel in Canada is poised for a strong, evolving future, according to the takeaways from the Global Business Travel Association (GBTA) Canada Conference 2023 held in Toronto from May 15-17. 

GBTA, the premier association and “voice” of the global business travel industry, welcomed Canadian business travel professionals and companies to the Metro Toronto Convention Centre for its annual regional event. Over 685 registered business travel buyers, suppliers and other attendees and 58 exhibiting companies came together for main stage presentations, panel discussions, and education sessions along with Canada volunteer recognition and the conference’s signature “Big Night Out” networking event. 

“Bringing together GBTA’s business travel community for insights, learning, and face-to-face connection time are all key to navigating and growing the sector in Canada. This event engages industry professionals and organizations in better understanding and preparing for the future of business travel while also enabling them to engage and learn in an incredible peer-to-peer environment,” said Nancy Tudorache, Regional Vice President-Americas, GBTA. 

Conference topics focused on critical priorities and opportunities in the Canadian business travel sector including: travel manager needs of the future; traveler evolution and the passenger journey; insights on the roll-out of New Distribution Capability (NDC); sustainability in business travel; and rebuilding the industry workforce. The event also included numerous buyer and supplier sessions, networking opportunities, and a special welcome event for new and returning industry professionals. 

Strong forecast and outlook for business travel In Canada 
Suzanne Neufang, CEO, GBTA, presented Canada-specific forecasts from GBTA’s Business Travel Index™ (BTI) Outlook report as well as overall insights and trends ahead for the industry.  

  • With most global business travel on the rebound post-pandemic, based on the last GBTA BTI, in 2022 Canada was projected to have year-on-year growth of 47%.  
  • At that pace, Canada is among the top 15 markets worldwide for business travel spending with $15.2 billion USD for 2022.  
  • In 2023, the forecast for spending growth is 32%, or a total of $20.1 billion USD.  
  • Based on current forecasts, Canada is expected to be back at pre-pandemic levels in 2025 with an annual business travel spend of $26.1 billion USD, or over $35 billion CAD. 

A panel of experts took the stage from the Hotel Association of Canada (HAC), National Airline Council of Canada (NACC), Association of Canadian Travel Associates (ACTA), and Meetings Mean Business Canada (MMBC) to discuss the current state of the Canadian travel business industry from each association’s perspective. 

Jeffery Latimer, CEO, Canada’s Walk of Fame, presented the session keynote, “Proudly Canadian, No Apology Necessary,” highlighting some of the greatest Canadians and their achievements with video and stories. 

Renato Grandmont, Chief Investment Officer, Link Capital Advisors, LLC, outlined on the main stage the issues and trends impacting Canadian businesses from the view of a global economic lens.  

Richard Bartrem, President, 13 Stories Marketing, Inc., delivered the closing keynote about the importance of trust when it comes to companies, their brands, and the customer experience. 

The association also announced Shelly Lewchuk as this year’s winner of the GBTA Volunteer Inspiration Award, and also recognized Jodi Francks and Marayka Wilson as the Business Travel Service Award (BTSA) winners for Canada. 

GBTA Canada Regional Direct Board member steps down, joins GBTA as new Regional Director for Canada 
GBTA also announced today at the event that Sharlene Ketwaroo-Nanoo has stepped down from the GBTA Board of Directors and will now join the association as its Regional Director for Canada. Ketwaroo-Nanoo’s new role is effective immediately. The Canada Regional Direct Board member position will remain vacant until the 2023 GBTA Elections in August. This is aligned with GBTA bylaws as this position ran uncontested in the previous election. 

“Sharlene has been an active and valued GBTA Board member. We are excited that she has now joined the association to execute on an excellent strategy. With her deep knowledge and involvement in Canada, the region is in a strong position to continue to grow and thrive under her association leadership,” said Denise Truso, GBTA Board President. “And with heartfelt appreciation, on behalf of the GBTA leadership and team, we’d like to recognize and thank John Pease for his contributions and expertise serving as our interim leader for the region over the past months.” 

To view photos from the GBTA Canada Conference-Toronto, visit the event gallery here

Source: GBTA

May 17, 2023
THE ULTIMATE ESCAPE IS FINALLY HERE! Highly Anticipated Cineplex Junxion Erin Mills Now Open

The First Ontario Location of Latest Concept from Cineplex Brings Movies, Amusement Gaming, Dining, and Live Performances Together in a Massive 45,000 Square Foot New Build in GTA

Toronto/CNW/(TSX: CGX)—The wait is over! Cineplex Junxion Erin Mills, a brand-new entertainment concept from Canada's leading entertainment and media company, Cineplex, opens its doors today in Mississauga. Spanning 45,000 square feet, Cineplex Junxion Erin Mills brings six auditoriums, 10,000 square feet of amusement gaming, dining, a licensed bar, and live performances all together in one place, offering something for everyone. Opening just in time for long-awaited blockbusters, including Fast X on May 19, Cineplex Junxion Erin Mills will be the ultimate entertainment destination for guests of all ages.

"We are committed to innovating and reimagining entertainment options for Canadians of all ages to provide them with the best possible guest experience – and Cineplex Junxion is a perfect example of that," said Ellis Jacob, President and CEO, Cineplex. "The overwhelming success of our first Junxion location in Winnipeg is a testament to the demand for top-tier entertainment all in one place, and we're excited to introduce Ontarians to Cineplex Junxion Erin Mills where they can share in the experience of enjoying the best films on the big screen, great food, amusement games, live performances, and more."

Cineplex Junxion Erin Mills features six state-of-the-art auditoriums with all-recliner seating, including one UltraAVX auditorium with D-BOX seats. It also boasts a 10,000 square foot dedicated gaming area with over 100 amusement game stations, including new and popular favourites like Pac Man Battle Royale Chompionship, Asphalt 9: Legends, and Power Puck. Guests can enjoy an array of food and beverage options in-theatre or at their leisure in the expansive dining space that includes a licensed lounge complete with floor-to-ceiling windows. Additionally, Cineplex Junxion Erin Mills features a multi-use Experience Hub with a dedicated stage area that allows for a variety of programming, including live performances by local musical talent, sporting events, and private group bookings.  

Cineplex Junxion Erin Mills is the second Junxion location in Canada, after the opening of Cineplex Junxion Kildonan in Winnipeg, Manitoba in December 2022. Cineplex operates over 170 theatres and location-based entertainment venues across Canada; in addition to Cineplex Junxion Erin Mills, there are 66 theatres, two Playdiums, and four locations of The Rec Room in Ontario. For further information about Cineplex Junxion Erin Mills, visit

About Cineplex
Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. Cineplex offers a unique escape from the everyday to millions of guests through its circuit of over 170 movie theatres and location-based entertainment venues. In addition to being Canada's largest and most innovative film exhibitor, the company operates Canada's favourite destination for 'Eats & Entertainment' (The Rec Room), complexes specially designed for teens and families (Playdium), and a newly launched entertainment concept that brings movies, amusement gaming, dining, and live performances together under one roof (Cineplex Junxion). It also operates successful businesses in digital commerce (, alternative programming (Cineplex Events), motion picture distribution (Cineplex Pictures), cinema media (Cineplex Media), digital place-based media (Cineplex Digital Media) and amusement solutions (Player One Amusement Group). Providing even more value for its guests, Cineplex is a partner in Scene+, Canada's largest entertainment and lifestyle loyalty program.

Proudly recognized as having one of the country's Most Admired Corporate Cultures, Cineplex employs over 10,000 people in its offices and venues across Canada and the United States. To learn more, visit

SOURCE Cineplex

May 17, 2023
Porter Airlines touches down in Charlottetown, confirms year-round service

Charlottetown, PE/CNW/—Porter Airlines is inaugurating flights between Ottawa International Airport (YOW) and Charlottetown Airport (YYG) today, while also confirming plans to serve the route year-round. As Porter arrives in Prince Edward Island, the airline now flies to all Atlantic provinces for the first time, reinforcing a commitment to building its presence in Eastern Canada.

Porter is the only airline offering year-round, daily non-stop service between Charlottetown and Ottawa. The direct service begins with 11 weekly flights, increasing to 14 weekly round trips during the summer peak season. As of Oct. 29, the route has daily service through the winter.

Ottawa also acts as a convenient connecting point for travellers making their way to and from PEI. This includes Vancouver on the West Coast and two options for accessing Toronto - the downtown convenience of Billy Bishop Toronto City Airport, plus Pearson International.

The non-stop flights between Ottawa and Charlottetown are served by 78-seat De Havilland Dash 8-400 aircraft. All passengers will experience Porter's genuine hospitality and elevated onboard service, including a selection of premium snacks, and free beer and wine served in glassware.

With the introduction of Charlottetown, Porter is operating 10 non-stop routes from Ottawa International Airport this summer. Detailed schedules and Porter Escapes hotel and flight packages are available on


"The launch of the Charlottetown-Ottawa route is an important milestone for Porter as we bring our signature service to Islanders for the first time. As we continue building a broader North American network, our growth throughout Eastern Canada remains an important priority to ensure communities have access to reliable air service."
Michael Deluce, president and CEO, Porter Airlines

"Reliable air access to and from key destinations is so important in supporting trade, tourism and population growth in our province. The Government of Prince Edward Island warmly welcomes Porter Airlines as a much-needed service providing more choice and greater convenience for passengers."
The Honourable Dennis King, Premier of Prince Edward Island

"We can't wait to start welcoming Porter and their passengers to Charlottetown, birthplace of a nation. This expansion means more opportunities for visitors to discover the city's hidden gems, for students and newcomers to more easily travel home, and for more business possibilities to support and engage our growing population."
Philip Brown, Mayor of Charlottetown

"We are so pleased to welcome Porter Airlines to PEI as they officially begin new non-stop flights between Charlottetown and Ottawa. Porter's new service is going to be well received by Islanders as well as those looking to visit PEI for tourism, business, or leisure purposes. This is an exciting day for our airport and our province, and we look forward to working with Porter to ensure their investment in YYG is a successful one."
Doug Newson, CEO of the Charlottetown Airport Authority

"We are excited that Porter Airlines connects Ottawa-Gatineau to Canada's East and West coasts. From historic Charlottetown to cosmopolitan Vancouver, Porter offers non-stops to/from YOW and easy connections for those travelling from the Pacific to the Atlantic via the Ottawa International Airport."
Mark Laroche, President and CEO, Ottawa International Airport Authority

About Porter
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter's fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and Twitter.

SOURCE Porter Airlines Inc.

May 15, 2023
H20 Life. Style. Resort. Opens on Turks and Caicos Long Bay Beach

One of the Best Destinations for kiteboarding and watersports in the world.

Oceanfront Wellness Retreat Engages Active Guests in a Consciously Designed Setting

Long Bay Beach, Providenciales, Turks and Caicos, May 15, 2023 /CNW/ - H20 Life. Style. Resort. Is the Caribbean's first and only luxury kiteboarding resort, and one of the trendiest boutique hotels to grace the shores of the Turks and Caicos Islands. H2O is the latest venture between Canadian entrepreneurs and hoteliers, Rob Ayer and Nicolas Boucher. The two identified a gap in the market – a wellness getaway that invites guests to maintain and enjoy their active lifestyles in a consciously designed setting. The resort opened safely and quietly in early 2021 and is now in full swing for kitesurfing enthusiasts and luxury vacation goers alike.

New this year

  • Surf Shop, a chic onsite destination everything from swimsuits to sunscreen & fashionable resort wear.
  • Brand-new jet boat for private charters & jet skis added to H2O's watercraft fleet
  • Saturday and Sundays handmade pizza prepared by renowned chef Nazzareno Galosi at the beach bar
  • Dining option- weekly/daily private chef or stocked ready to eat meals in-suite

Luxury Accommodations
H20 is a perfect destination for the traveler who enjoys chic minimalism and personalized, boutique service. The 25 ultra-modern and luxuriously appointed suites are available in a range of layouts to host groups and occasions of all sizes. The resort's expansive suites are bright, with contemporary touches and furnishings by Restoration Hardware. The suites are designed so guests can enjoy daylong views of turquoise waters and walkout outdoor patios and terraces with crisp ocean breezes and views.

A Sustainable Setting
Ensuring a truly sustainable setting was a priority from the start and all design elements aim to protect the local environment. H20 is the first resort on the south shore of Providenciales to take the necessary steps to make Turks and Caicos Islands "Greener by Nature" by enrolling in several initiatives designed to ensure tourism and the environment stay green.

An Active Traveler's Oasis
Away from the crowds, on the shallow and blissfully warm Caicos Banks, H2O's Long Bay beachfront, offers the most ideal and safe conditions for kiteboarding, windsurfing and wing foiling, rooftop yoga, court sports and a 24-hour fitness center with private training session options. Guests can also lounge poolside at the child-friendly pool complete with a large hot tub, or relax at the oceanfront infinity pool to take in unparalleled views.

The Amenities
Endless comforts from in-suite massages overlooking the sea to consciously curated amenities, including tesla house cars, this seaside sanctuary is the ideal location for a re-energizing stay. To ensure ultimate relaxation, each guest has a dedicated Lifestyle Liaison to ensure expectations are exceeded.

HangTime Beach Bar
Cocktail hour is an island essential. H2O's full service beach bar invites you to enjoy signature refreshments & world class cocktails.

SOURCE H2O Life. Style. Resort.

May 15, 2023
Blue Diamond Resorts’ Newest Addition, Hideaway at Royalton Blue Waters Is Open for Bookings

Toronto (GLOBE NEWSWIRE)—Following its recent addition to the prestigious Blue Diamond Resorts portfolio, Hideaway at Royalton Blue Waters, An Autograph Collection All-Inclusive Resort – Adults Only, is set to debut and welcome guests to this Caribbean paradise in late November. The resort boasts exclusive features, modern accommodations with peerless ocean views, and exceptional dining experiences. This highly anticipated all-inclusive property, exclusively for adults, is now available for bookings starting May 15th, 2023.

Located just 35 minutes from Montego Bay International Airport, Hideaway at Royalton Blue Waters, An Autograph Collection All-Inclusive Resort – Adults Only will offer a private oasis for adult friends, couples and vacationers looking to relax, reconnect and promote Togetherness. Its 352 suites and rooms feature modern decor with soothing tones of brown and beige to lend an elegant vibe to all its spaces and to evoke relaxation consistent with the other four Hideaway at Royalton properties across the Caribbean. The resort will be the first one to offer a dedicated Chairman Suite within the adults-only premises. Its Chairman Suite Ocean Front offers elevated luxury and ocean views beyond the horizon, perfect for sunset cocktails or your morning coffee whilst planning the day.

“Jamaica has always been an essential destination for Blue Diamond Resorts, where we have established ourselves as leaders in the all-inclusive segment. With the addition of Hideaway at Royalton Blue Waters, we continue to expand our portfolio, offering even more options to cater to the unique preferences and needs of each traveler,” said Jordi Pelfort, President, Blue Diamond Resorts. “We're proud to bring our expertise and exceptional service to our newest adults-only resort, and we look forward to providing guests with unforgettable experiences.”

Guests will wake up refreshed after a night’s sleep on Royalton’s signature DreamBed™ with high thread count sheets. Additional amenities include the rain shower, All-In Connectivity™, 24/7 room service available by phone or Smart TV, daily restocked mini bar, steamer, in-suite coffee maker, and hair dryer. Hideaway at Royalton Blue Waters will offer adults-only exclusive sections such as pool and beach areas as well as social areas such as a dedicated lobby, a dedicated Diamond Club™ lounge and food and beverage outlets.

Among its 11 fine-dining alternatives, guests will find a melting pot of culinary palate-pleasers in different international specialties such as Jamaican, Italian, Japanese, Indian, Tex-Mex, and West Indies. The gastronomic highlight of the resort will be Dorado restaurant, the first in the Montego Bay region and second in Jamaica, which will delight everyone with its eclectic menu including fresh seafood and ceviches and mouth-watering grill entrees. The more casual Jerk Hut on the beach will pay homage to the destination offering one of its beloved delicacies, perfectly seasoned jerk chicken. The resort’s dining experience is complete with a buffet, a sports bar, a cafe lounge and 13 bars for post-beach cocktails or meet ups with friends before dinner.

An array of treatments will be available at The Royal Spa and consultants can cater to guests by creating a tailored experience where couples can relax side-by-side in exclusive treatments with a scrub and massage as well as body treatments featuring natural ingredients. To complement the wellness journey, a selection of modern equipment at the fitness center including a robust program of instructor-led activities can help guests continue their fitness goals including Paddle Board, Sunset Yoga, and Beach Bootcamp. They can also spend relaxing moments under the sun in the sparkling infinity pool or in the privacy of a pool cabana.

Guests can benefit from the Stay at 1, Play at 2 feature with access to the neighboring property Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort. Social and business groups will find world-class services and All-In Luxury® facilities including business meetings and incentive trips spaces, as well as breathtaking venues for luxury weddings and honeymoons to host intimate-sized to large functions.

Hideaway at Royalton Blue Waters will be part of Marriott Bonvoy, the acclaimed loyalty program by Marriott International, allowing guests to earn and redeem points for their stays.

For more information or to book your next vacation visit

About Blue Diamond Resorts

Blue Diamond Resorts encompasses over 60 properties, exceeding 18,000 rooms in eight countries located in the most popular holiday destinations in the Caribbean. Its nine leading hotel brands include the Award-winning, All-In Luxury® Royalton Luxury Resorts, where Everyone is Family. Whether guests come as friends, parents, kids, couples, weddings, corporate or incentive retreats, or solo travelers everyone is family in these properties that feature personalized services and signature amenities including All-In Connectivity™, DreamBed™, and the Sports Event Guarantee™. To refocus on valued relationships and friendships, Hideaway at Royalton offers an adults-only experience with exclusive dining and preferred accommodations to enhance Togetherness among their guests. Party Your Way at Royalton CHIC Resorts, an adults-only vibrant and effervescent all-inclusive brand to revel in the unexpected. Mystique by Royalton is Miles from Ordinary, offering their visitors the chance to connect with their surroundings in a boutique-style resort collection full of endless beauty and hip vibes. In Jamaica, Grand Lido Negril offers guests over the age of 21, a unique and all-inclusive Au Naturel vacation along with a secluded shore for the utmost privacy. Memories Resorts & Spa offers a vacation designed whether you´re planning a family vacation, reuniting with friends, or just have a relaxing moment with your significant other, while Starfish Resorts provides amazing value, breathtaking surroundings, and rich culture and heritage. Planet Hollywood Hotels & Resorts invites guests to Vacation Like A Star™ with an engaging and interactive experience, plus famous pop culture items from iconic movies, music, and sports while you will Dodge the Paparazzi at Planet Hollywood Adult Scene where your adults-only vacation will be the center of fascination and attention with glam and exclusivity.

To learn more about Blue Diamond Resorts, please visit

About Hideaway at Royalton
Epitomizing modern and exclusive elegance, Hideaway at Royalton offers an adults-only experience to enhance Togetherness among their guests. Neighboring the Royalton Luxury Resorts, these all-inclusive properties include elevated privacy and enhanced quality of service at popular tropical locales including Mexico, Dominican Republic, Jamaica and Saint Lucia. It’s signature All-In Luxury® facilities allow guests to enjoy world-class amenities such as, Royalton’s handcrafted DreamBed™, All-In Connectivity™, Sports Event Guarantee™ and the premium Diamond Club™ category.

From exclusive dining and preferred accommodations to instructor led fitness classes and spa treatments, these all-inclusive adults-only resorts bring a world of experiences to reignite meaningful connections in paradise.

To learn more about Hideaway at Royalton, visit

May 11, 2023
Metro Toronto Convention Centre Appoints Julie Shorrock as Vice President of Sales

Toronto, ON—The Metro Toronto Convention Centre (MTCC) is pleased to announce the appointment of Julie Shorrock to the position of Vice President of Sales. Shorrock will join the MTCC team August 8, 2023 after serving as Complex Director of Sales and Marketing at Hilton Hotels & Resorts.

Shorrock brings over 25 years of sales experience in the meetings, conventions, and hospitality industry to the MTCC. She has been successful in building and managing large sales teams for first-class hotel brands, including Hilton Hotels & Resorts and Starwood Hotels & Resorts Worldwide.

As Vice President of Sales at the MTCC, Shorrock will lead the strategic sales plan and promote the Centre’s future growth across all international, United States and Canadian market segments.

“Julie’s strong leadership skills and presence, along with her proven track record for sales management will be beneficial for the MTCC.” said Lorenz Hassenstein, President & CEO of the Metro Toronto Convention Centre. “We look forward to Julie joining our leadership team as we continue to secure events, meetings and conventions that make a significant impact to our city and region.”

MTCC’s current Vice President of Sales, David Chisholm, will be leaving the MTCC and will see the transition through to fall of 2023. “Since 2005, David has led the sales team and organization to achieve some of MTCC’s record numbers throughout the years”, said Lorenz. ”We thank David for his 24 years of service and for his dedication to the MTCC.”

About the Metro Toronto Convention Centre
The Metro Toronto Convention Centre is Canada’s number one convention and trade show facility. Over the past 38 years, the Centre has hosted over 21,000 events and has added over $8.2 billion in direct spending economic impact to the community. For further information, please visit

May 10, 2023
Little Canada Grows with Opening of Little East Coast

New destination includes miniature iconic landmarks and compelling cultural stories that capture the spirit of the region

Toronto/CNW/—Little Canada, Toronto's renowned miniature attraction and Attractions Ontario's 2022 Top Attraction of the Year, is getting bigger. On May 19, Little Canada will open Little East Coast showcasing historical and cultural features and landmarks from New Brunswick, Nova Scotia. Prince Edward Island and Newfoundland and Labrador. A year in the making, Little East Coast is the first full destination to be installed in Little Canada since the attraction opened in August 2021.

"Little East Coast is the product of tens of thousands of hours of painstaking craftmanship by more than 40 highly skilled Miniature Makers. It is an exceptional miniature representation of Atlantic Canada and truly captures the essence of this unique region," says Brad Ford, president, Little Canada. "We're thrilled to invite visitors from near and far to come and experience Little East Coast and all of Little Canada."

Occupying 720 sq. ft. of display space, Little East Coast is anchored by well-known provincial landmarks including the Bay of Fundy, Cape Breton Island, with motorists driving the famous Cabot Trail admiring the resplendent fall colours, and stunning Gros Morne National Park. The destination is filled with other recognizable features including Green Gables and Confederation House in Prince Edward Island, Pays de la Sagouine and Metepenagiag Heritage Park in New Brunswick, Peggy's Cove lighthouse and the Bluenose II in Nova Scotia and Signal Hill, St. John's Harbour and L'Anse Aux Meadows in Newfoundland.

"Although visitors will be amazed by the miniature recreations of so many familiar Atlantic Canadian features, we expect they will be astonished by the tiny cultural scenes and stories of everyday life that fill Little East Coast; we encourage them to look very closely when they visit as there is so much to see," says Jean-Louis Brenninkmeijer, Founder and Chief Visionary Officer of Little Canada. "Building Little East Coast was a daunting task but we are extremely proud of the results and we're excited it brings us closer to fulfilling our dream of capturing all of Canada in miniature."

Anchored boats bobbing in the water, highland dancers performing a traditional Scottish dance, a costumed guide leading a walking tour through historic Charlottetown, a farmer harvesting potatoes, determined athletes competing in The North American Indigenous Games and people enjoying the restaurants and bars on St. John's vibrant George St. are just a few of the dozens of tiny details that will capture and enthrall.

To purchase tickets to Little Canada please visit 

About Little Canada
Little Canada is a celebration of Canada and all that makes this country so great, shrunk into a 2-hour experience. It is a place for residents and visitors alike to share in their stories and love for Canada all under one roof. Little Canada takes you on a journey of discovery from the moment you enter; it is a place where you'll lose yourself in our country's captivating vistas, famous landmarks, iconic cityscapes, and the many diverse stories that connect people to Canada. The highly detailed and immersive theatrical miniature attraction offers spectacular scenery, enveloping soundscapes, animated features, and moving cars, trains, and boats that all operate on a 15-minute day to night cycle; upon sunset thousands of tiny lights illuminate the display. Little Canada is the 2022 recipient of the Attraction Ontario TOP INDOOR ATTRACTION award, the 2022 ATTRACTION OF THE YEAR award, and the winner of the 2022 Ontario Tourism AWARDS OF EXCELLENCE. For more information and to purchase tickets visit You can also find Little Canada on Facebook Instagram, Twitter and Tik Tok.

SOURCE Little Canada