-- Privately held loyalty and customer engagement company recognized for its strategy, capabilities, customer feedback, including ability to connect global strategy with local execution –

Toronto, ON (GLOBE NEWSWIRE)—Bond, the global, customer intelligence-driven engagement company, has been named a Leader in The Forrester Wave™: Loyalty Services, Q4 2026. Bond believes this recognition underscores its sustained performance and fifteen years of participation in the independent research firm’s evaluations. According to the report, “Bond’s solid vision is rooted in building growth and intelligence ecosystems for their clients to help them shift from ‘small L’ program loyalty to ‘big L’ brand loyalty.” Forrester also notes that Bond is “a strong fit for enterprises seeking a loyalty and CRM partner that blends intelligence, behavioral science, strategy, and execution across complex ecosystems,” and that customers praise Bond’s “ability to connect global strategy with local execution.” 

“We believe this recognition reflects one simple truth: the customer relationship is the center of how brands grow. Customers don't see a difference between a loyalty program, and a brand's emails, app, employee interaction, or service, and neither should the brands that serve them,” said Morana Bakula, President & CEO, Bond. “Connected loyalty is bigger than points; it means growing lifetime value, keeping the best customers longer, and using what known customers reveal to find more customers like them. That is the work Forrester evaluated: loyalty, CRM, and customer intelligence operating as one growth engine, and, for us, it’s a perfect reflection of the value we aim to create for our clients.”

The Forrester Wave™ is Forrester’s evaluation of the top vendors in the market, based on a rigorous, transparent methodology that includes detailed questionnaires, executive briefings, case studies, and interviews with reference customers. The Loyalty Services, Q4 2026 evaluation assessed seven providers across their current offering and strategy. Among them, only two were named a Leader. 

Bond continues to set the pace in the loyalty industry, broadening the definition to one that better reflects what customers value. “Loyalty at Bond has always been more than a points program; it’s a business growth strategy that connects customer intelligence, emotional engagement, and value creation. Being named a Leader in Loyalty Services adds to an already eventful year for Bond, and, we believe, speaks to our leadership, capabilities, and impact in the industry,” added Morana Bakula. Bond recently acquired Armadillo, a UK-based, award-winning CRM marketing agency, deepening its CRM craft and further expanding its European footprint to support global brands in building connected loyalty.  

“Programmatic loyalty is under pressure from every angle: members are active in only half of the programs that they join, and that number hasn't moved in a decade,” added Sean Claessen, Chief Strategy Officer, Bond. “The next S-curve isn't more points. It's connectivity and intelligence… it’s a wider value exchange that makes loyalty relevant across more of a customer's life and feeds into everything from acquisition to retail media. That's the vision Forrester evaluated, and it's the work we're doing with clients every single day.” 

Previously, Bond was recognized as a Strong Performer in The Forrester Wave™: Loyalty Platforms, Q4 2025 for its loyalty platform technology, making Bond one of the few companies that Forrester has assessed on both the technology and services sides of loyalty. Whether powering programs on its own platform or connecting the technologies that brands already own, Bond’s approach is the same: loyalty strategy and the systems that deliver it, working as one. The 2026 recognition as a Leader reaffirms Bond’s ability to help organizations achieve this 

• To access the full complimentary report, visit https://reprint.forrester.com/reports/the-forrester-wavetm-loyalty-services-q4-2026-c9807122/index.html

About Bond

We build bonds. Bonds build growth.

Bond is a global, customer intelligence-driven engagement company that creates growth by building lasting connections between brands, their employees, and their customers. Powered by Bond Intelligence, we use behavioral science and data to design and run engagement programs that strengthen loyalty, increase advocacy, and grow customer value over time. Bringing together strategy, design, creativity, advanced analytics, and AI-driven technology, Bond delivers best-in-class engagement solutions built to perform—turning insight into action, and data into measurable results. This expertise also powers Bond’s annual Loyalty Report, which transforms 35 million data points benchmarking nearly 400 programs across more than 20 categories into actionable insights that help brands build lasting loyalty and drive growth. With offices across North America and Europe, Bond partners with both aspiring organizations and Fortune 1000 companies to solve real business problems and deliver impact at every moment. For more information, visit www.bondbl.com.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here . 

Media: For more information or to arrange an interview, contact Susan Willemsen at The Siren Group Inc. Tel: 416-461-1567; M: 416-402-4880, or email: susan@thesirengroup.com.

Collaboration enabled by Canadian Destination Leadership Council

Ottawa, ON—Destinations International (DI), the world's largest membership association for destination organizations, and the Tourism Industry Association of Canada (TIAC) this week announced a new strategic partnership aimed at strengthening collaboration and advocacy for Canada's destination organization sector.

The initiative was announced during Destinations International's Advocacy & Action: The Destination Impact Event, taking place October 20–22 in Ottawa, Ontario.

The partnership is expected to strengthen industry advocacy by supporting a coordinated approach to communicating the economic, social and community benefits of the visitor economy to policymakers and other stakeholders.

The Canadian Destinations Leadership Council (CDLC), which consists of representatives of DI's 70+ Canadian destination organization members, played a key role in shaping and enabling the partnership. The initiative addresses urgent advocacy issues identified and prioritized by the CDLC.

“Canada's destination organizations play a vital role in driving economic opportunity, supporting local businesses and enhancing quality of life in our communities,” said Nancy Small, CDME, CEO of Tourism Richmond and CDLC co-chair. “This partnership and its resulting collaboration will continue to highlight destination organizations' perspectives and priorities in national tourism discussions.  By bringing together the collective expertise and influence of DI and TIAC, we can strengthen our advocacy efforts and help build a more resilient and competitive visitor economy across Canada.”

The partnership leverages the complementary expertise of Destinations International and Tourism Industry Association of Canada, while the CDLC's role in the partnership's design and implementation centers that the perspective and expertise of Canada's destination leaders. The partnership advances a shared commitment to advancing the economic and social contributions of the visitor economy to Canadian communities. By combining DI's global network, research and professional development resources with TIAC's national advocacy expertise and industry relationships, the collaboration will help strengthen the voice of Canada's destination organizations and the broader visitor economy.

The partnership will elevate the collective voice of destination organizations during TIAC's annual Hill Days and other advocacy initiatives throughout the year. DI and TIAC will also coordinate to release a series of messaging resources articulating the important role destination organizations play in advancing the travel and tourism industry and driving economic and social impact in communities across Canada.  

“Canada is an important and growing part of the DI community, and this partnership reflects our shared commitment to supporting the people and organizations that drive its visitor economy,” said Don Welsh, president & CEO of Destinations International. “By combining TIAC's strong national advocacy voice with DI's global research, resources and professional development expertise, we can better support Canadian destination organizations, strengthen industry collaboration and demonstrate the essential role tourism plays in communities across the country.”

"When tourism leaders pull in the same direction, the whole sector moves faster," said Sébastien Benedict, president & CEO of the Tourism Industry Association of Canada. "This partnership is about unity of purpose: tourism creates jobs, draws investment and connects Canada to the world, and its potential is far from reached. By advocating together for the measures that unlock growth, we can help our industry deliver lasting value for the country and Canadians."

The announcement comes as Canada's visitor economy navigates an increasingly complex environment shaped by economic uncertainty, changing traveler expectations, workforce pressures and evolving relationships between tourism, government and local communities. These challenges underscore the importance of stronger partnerships and a unified approach to advancing the visitor economy's contributions to Canadian communities.

The partnership also reflects Destinations International's commitment to supporting Canadian destination organizations through its research, advocacy, education and professional development programs, as well as the ongoing work of the Canadian Destinations Leadership Council. 

Source: Destinations International

Canada's hotels posted 14% RevPAR growth in September 2026, led by Montreal (+25.5%) boosted by major events including the FIP World Congress and the Rush reunion tour.

Arlington, Va.—Canada’s hotel industry reported its largest year-over-year gain in revenue per available room (RevPAR) since June 2023, according to data from CoStar, a leading global provider of online real estate marketplaces, information and analytics in the property markets.

September 2026 (percentage change from September 2025):

• Occupancy: 77.9% (+5.0%)

• Average daily rate (ADR): CAD257.76 (+8.5%)

• Revenue per available room (RevPAR): CAD200.79 (+14.0%) 

The 5.0% lift in occupancy was the highest for the country since May 2023. 

Among the provinces and territories, Quebec recorded the largest increases across each of the three key performance metrics: occupancy (+10.4% to 80.9%), ADR (+10.2% to CAD267.15) and RevPAR (+21.6% to CAD216.20).  

Among the major markets, Montreal saw the highest gains in occupancy (+13.0% to 84.3%) and RevPAR (+25.5% to CAD232.65). The market’s performance was helped by several events and concerts, including the FIP World Congress of Pharmacy and Pharmaceutical Sciences, the Rush reunion tour, and POP Montreal. 

Vancouver registered the largest ADR lift (+11.5% to CAAD373.42). 

For more information about the company and its products and services, please visit www.costargroup.com. 

Additional Performance Data

CoStar’s world-leading hotel performance sample comprises 95,000 properties and 12.2 million rooms around the globe. Members of the media should refer to the contacts listed below for additional data requests.

About CoStar Group, Inc.

CoStar Group (NASDAQ: CSGP) is a global leader in commercial real estate information, analytics, online marketplaces, and 3D digital twin technology. Founded in 1986, CoStar Group is dedicated to digitizing the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

CoStar Group’s major brands include CoStar, a leading global provider of commercial real estate data, analytics, and news; LoopNet, the most trafficked commercial real estate marketplace; Apartments.com, the leading platform for apartment rentals; Homes.com, the fastest-growing residential real estate marketplace; and Domain, one of Australia’s leading property marketplaces. CoStar Group’s industry-leading brands also include Matterport, a leading spatial data company whose platform turns buildings into data to make every space more valuable and accessible; STR, a global leader in hospitality data and benchmarking; Ten-X, an online platform for commercial real estate auctions and negotiated bids; and OnTheMarket, a leading residential property portal in the United Kingdom.

CoStar Group’s websites attracted over 139 million average monthly unique visitors in the fourth quarter of 2025, serving clients around the world. Headquartered in Arlington, Virginia, CoStar Group is committed to transforming the real estate industry through innovative technology and comprehensive market intelligence. From time to time, we plan to utilize our corporate website as a channel of distribution for material company information. For more information, visit CoStarGroup.com.

Media Contact

Haley Luther
Senior Communications Manager hluther@costar.com +1 (216) 278 0627

Jordan Village, ON—Vintage Hotels has officially broken ground on a new luxury hotel in the heart of Jordan Village, marking an exciting milestone in the company’s longstanding commitment to exceptional hospitality and destination experiences in Niagara’s Wine Country.

Scheduled to open in Spring/Summer 2028, the 49-room hotel will be located adjacent to the iconic Inn On The Twenty, expanding Vintage Hotels’ presence in Jordan Village and further enhancing the destination’s reputation as one of Ontario’s premier Wine Country getaway destinations.

The hotel will feature upscale accommodations, an outdoor pool, fitness centre, and underground parking. Located steps from Jordan Village‘s acclaimed restaurants, wineries, boutiques, and spas, the property will offer guests an elevated Wine Country experience.

The official Shovel in the Ground Ceremony took place on Thursday, October 22, 2026, bringing together project partners, community leaders, and representatives from The Dalton Company, Hallex Engineering Ltd., and Archway and Associates Architects to celebrate the start of construction. The project reflects Vintage Hotels’ ongoing commitment to hospitality excellence, regional tourism, and destination development throughout Niagara.

As construction progresses, Vintage Hotels looks forward to sharing additional details and updates, while preparing to welcome guests to a distinctive new luxury retreat when it opens in 2028.

VINTAGE HOTELS

Vintage Hotels is a collection of luxury hotels. With Prince of Wales, Queen’s Landing, and Pillar and Post in Niagara-on-the-Lake offering 374 guestrooms, over 35,000 square feet of meeting space, three restaurants, and two spas. Vintage Hotels also owns the 24-guestroom Moffat Inn in Niagara-on-the-Lake, the 52-guestroom Millcroft Inn located in Caledon, ON, which is home to an award-winning restaurant and the renowned Millcroft Spa, and The Parlour Inn located in Stratford, Ontario. Also part of the Vintage Hotels group is Inn On The Twenty which is located in the Niagara Benchlands, one of the most beautiful areas in Ontario’s wine region, offering a boutique hotel experience in charming Jordan Village. Vintage Hotels is owned and operated by Lais Hotel Properties Limited.

For more information, visit www.vintage-hotels.com.

Source: Vintage Hotels

Aurora, ON—Gottardo Hotels & Resorts is proud to announce the opening of the new Staybridge Suites Aurora East by IHG, introducing Aurora's newest upscale extended stay hotel designed for business travelers, project teams, relocating families, and leisure guests seeking the comforts of home combined with the trusted hospitality of the IHG Hotels & Resorts family.

Conveniently located at 175 Eric T. Smith Way, Staybridge Suites Aurora East is the newest addition to the rapidly growing commercial corridor of Aurora and complements its sister property, the Holiday Inn Express & Suites Aurora, located immediately next door. Together, the two hotels create one of York Region's most versatile hospitality campuses, offering guests a combined portfolio of accommodations, meeting facilities, and event spaces under the globally recognized IHG umbrella.

Owned and managed by Gottardo Hotels & Resorts, founded by Ontario hotelier Aldo L. Gottardo, the development reflects the company's long-term commitment to investing in hospitality experiences that support business growth, tourism, and community development throughout Ontario.

"Our vision was to create more than just another hotel," said Aldo L. Gottardo, Founder of Gottardo Hotels & Resorts. "We wanted to develop a hospitality destination that offers flexibility for today's travelers while creating a place where guests can stay, meet, celebrate, and connect. Staybridge Suites Aurora East represents another important milestone in our continued investment in exceptional hospitality."

Purpose-built for extended stays, Staybridge Suites Aurora East features 125 spacious studio, one-bedroom, and two-bedroom suites, each thoughtfully designed with fully equipped kitchens, generous living and work spaces, complimentary high-speed Wi-Fi, and the comforts guests expect whether staying for a few nights or several months.

Guests also enjoy a wide range of complimentary amenities including:

Complimentary hot breakfast dailyIndoor swimming pool24-hour fitness centreSelf-service guest laundryOutdoor gathering spaces with BBQ facilitiesOn-site parking and EV ChargingLobby Bar and Event Centre

While the hotel's primary focus is serving the extended stay traveler, the property also introduces a unique meetings and events offering not traditionally found within the segment.

Located within the hotel is the Valentino Event Centre, a contemporary 3,190 square-foot event venue designed to accommodate corporate meetings, conferences, weddings, social celebrations, training programs, galas, and special events. The flexible venue complements the hotel's executive boardroom and collaborative gathering spaces, creating a campus-style meeting environment alongside the Holiday Inn Express & Suites Aurora.

Guests can also enjoy the Valentino Lobby Bar, an inviting gathering place offering cocktails, wine, local craft beer, and light fare in a modern social atmosphere designed for business meetings, networking, or unwinding after a productive day.

Together, Staybridge Suites Aurora East, Holiday Inn Express & Suites Aurora, Valentino Event Centre, and Valentino Lobby Bar provide travelers and event planners with a unique hospitality destination capable of accommodating everything from individual business travel to multi-day conferences, weddings, sports teams, government meetings, and large corporate events.

As part of IHG Hotels & Resorts, guests can earn and redeem points through the award-winning IHG One Rewards loyalty program while enjoying the quality, consistency, and service standards associated with one of the world's leading hotel companies.

"Our team is excited to welcome guests to this remarkable new property," said Mark Jones, Director of Sales & Marketing. "Staybridge Suites Aurora East brings an entirely new extended stay offering to the market while complementing our Holiday Inn Express & Suites Aurora. Combined with Valentino Event Centre, we're able to offer guests and event planners an experience unlike anything else available in York Region."

Montreal/CNW/—Urban harvests come to the Palais des congrès de Montréal. On October 28 and 29, from 11 a.m. to 6 p.m., the public is invited to discover and purchase a variety of locally produced fresh vegetables, herbs, mushrooms, flowers, honeys and processed foods at the Harvest market, presented in the Palais' public space.

Organized by the Palais des congrès in collaboration with Laboratoire sur l'agriculture urbaine (AU/LAB), the market will feature produce grown on the Palais' green roof, in addition to bringing together several Montréal farms and agricultural initiatives. An opportunity to discover the diversity of what can be produced in the city and meet some of the people who are contributing to Montréal's position as the world capital of urban agriculture.

The following eight producers will be present:

• AU/LAB, with a selection of vegetables harvested on the Palais' green roof
• Full Pin, an urban farm in Hochelaga-Maisonneuve specialized in fresh greenhouse-grown mushrooms handpicked year-round
• Zaatar, a micro-farm inspired by Mediterranean agriculture, growing zaatar, tomatoes, peppers, basil, greens and other herbs
• Jardin KUMI Gardens, a rooftop gardening initiative, producing vegetables rooted in Japanese and Asian culinary traditions
• Asclépiade apiculture, an organization that develops apiaries to foster social integration and uses beekeeping as an intervention tool in prison environments
• Fleurs en ville, a flower farm employing local and seasonal eco-responsible floriculture, and the first to cultivate cut flowers on Montréal rooftops
• Emporium Safran Québec, which grows saffron in the heart of Lanaudière and on Montréal rooftops, notably the Palais' green roof
• Cuisine collective Hochelaga-Maisonneuve (CCHM) farm, dedicated to ecological farming, sociovocational integration, and food security

In addition to the market, the public can discover the Palais' green roof, one of the most important showcases and testing grounds for urban agriculture in Québec since 2016. Free guided tours, led by AU/LAB, will be an opportunity to explore this unique cultivation space and learn more about the variety of crops grown there. Since spaces are limited, preregistration is required via this link.

Hosting this first Harvest market is part of the Palais des congrès' commitment to making its public space a lively environment, connected to the city, where local initiatives are showcased, to the benefit of international visitors and Montrealers alike.

Harvest market
October 28 and 29, 2026, from 11 a.m. to 6 p.m.
Maison du Palais (in the Palais des congrès de Montréal's public space)
1001 Place Jean-Paul-Riopelle
Place-d'Armes metro

About the Palais des congrès de Montréal

A creative solutions centre and a showcase for the city's spirit and expertise, the Palais des congrès de Montréal has been promoting and hosting large-scale events since 1983. Generating significant economic, social and intellectual benefits, it encourages innovation and acts as a force for progress for both Montréal and Québec. The Palais is firmly committed to sustainability and takes numerous innovative, concrete steps to make it a central component of its business development. With one of the highest customer satisfaction rates in the world, the Palais actively contributes to the international reputation of Montréal, the top host city for international events in America for ten years in a row. congresmtl.com  

SOURCE Palais des congrès de Montréal

- Mr. Fuentes brings more than 20 years of international hospitality leadership to Canada’s Castle on the Coast - 

Fifteen years of relationship-building, sector expertise and international partnerships are ensuring Canada's capital converts interest into future business

As the city celebrates winning URSI GASS 2032, Ottawa Tourism has reported a 50% increase in international association enquiries across the last year, as organisations take a fresh look at destinations that best match their priorities, budgets and appetite for risk.

The figure was revealed by Ottawa Tourism at IMEX America, alongside the Rogers Centre Ottawa, which this year marks 15 years since opening. The partners said the rise reflects a wider change in conversations with associations, as well as the outcome of 15 years of investment in research, international activity and long-term relationships.

Stephanie Seguin, Vice President, Sales, Business and Major Events at Ottawa Tourism, said: "We are having more conversations with associations that are looking carefully at how a destination will work for their delegates, their budgets and their wider objectives. A 50% increase is significant, but the important point is that Ottawa was ready for that interest. We have spent 15 years finding the right organisations, understanding their sectors and staying in touch, sometimes for many years before a bid is ready."

A particularly strong example is Ottawa's successful bid to host the International Union of Radio Science General Assembly and Scientific Symposium in 2032 (URSI GASS). The opportunity was first identified in 2013, by the time the congress arrives in 2032, 19 years will have passed since that lead was first identified, showing the patience often needed to win major international association business. 

Prof. David G. Michelson, President of the Canadian National Committee of the International Union of Radio Science, said: “International congresses of this scale depend on the commitment of their national communities. The Canadian National Committee greatly appreciates the strong support that we received from Ottawa Tourism and its partners throughout the bid process as we assembled the local organizing committee and brought together the scientific backing and national support needed to make a compelling case for Canada, and as we presented the bid to URSI Council. We are delighted that the URSI Council has awarded the 2032 General Assembly and Scientific Symposium to Canada and look forward to welcoming colleagues from around the world to Ottawa. Because URSI is an international scientific union whose members are countries, we intend to take full advantage of Ottawa’s role as a G7 capital to make this a particularly impactful event.”

Ottawa said the changing geopolitical and economic climate is influencing destination decisions, but cautioned against attributing every enquiry to a single factor. Discussions with associations increasingly include the welcome delegates can expect, ease of access, cost, organisational values and the relevance of a destination's local expertise.

Canada's capital has built its approach around the sectors in which the city has credible strength, including software, information and communications technology, cybersecurity, engineering, life sciences, defence and security. Ottawa Tourism connects organisers with experts across government, academia and industry so that a congress can draw on the people and organisations already shaping work in its field.

Ottawa has also maintained an international association strategy that is unusual for a city of its size. Dedicated research, sustained activity in international markets and specialist association communications help the city identify opportunities early, understand the people behind them and maintain contact over long decision cycles.

Carly Grace, Vice President of Sales at Rogers Centre Ottawa, said: " Our 15th anniversary is an opportunity to reflect on what a sustained partnership can achieve. Organisers want confidence in the venue, the city and the people supporting them. When those pieces come together, first-time events can become advocates for Ottawa and create opportunities for further business in the same sector."

That local work is reinforced by Destination Canada through the International Convention Attraction Fund. The fund strengthens eligible Canadian bids for high-value international conferences and supports events that align with national economic priorities and deliver measurable benefits for host communities.

Ottawa's recent success in securing the International Institute of Municipal Clerks Annual Conference for 2029 shows that partnership in practice. Supported by ICAF, the conference is expected to bring around 1,000 delegates, generate 2,991 room nights and deliver an estimated CAD $2.8 million in economic impact.

Evidence from recent events is helping Ottawa address assumptions about bringing international delegates to Canada. These include the benefits of direct air services from London Heathrow, London Gatwick and Paris, more than 6,000 hotel rooms in the downtown area and a compact, walkable centre supporting straightforward event planning. For many international organisers, the Canadian dollar also allows budgets to stretch further.

Seguin concluded: "Association decisions are rarely won in a single conversation. The 50% rise in enquiries gives us momentum, but our focus remains the same: identify the right opportunities, build genuine relationships and show how Ottawa can help an association achieve what matters to its members. That is how the next 15 years of business will be built. 

Ottawa Tourism

Ottawa Tourism is the official destination marketing organisation for Canada’s capital city and surrounding region. A not-for-profit and membership-based organisation, it works with more than 450 member businesses to showcase the best of the region.

Ottawa prides itself on being a vibrant, welcoming and diverse business event and tourism destination. A hub of culture, history, politics and natural beauty, the city offers a unique blend of experiences, from world-class museums and galleries to outdoor adventures along the scenic Ottawa River. 

With a range of state-of-the-art venues, the city is well-equipped to host events of all sizes. Ottawa Tourism provides convention support services to planners and works to promote the city as a premier destination for leisure travel, business events, and conferences. 

For more information, visit Ottawa Tourism or connect on: Instagram | X | Facebook | YouTube | LinkedIn 

ABOUT THE ROGERS CENTRE OTTAWA

The Rogers Centre Ottawa — Canada’s Meeting Place — is an internationally renowned convention centre located on the Rideau Canal in downtown Ottawa, Canada’s capital. With bold, modern design, a naturally lit interior, and magnificent views, the Rogers Centre Ottawa offers an unparalleled and environmentally responsible setting for conventions, conferences, meetings and exhibits of any size. Since opening in 2011, the Centre has hosted thousands of events, generating millions of dollars of economic impact for the city of Ottawa and the province of Ontario.

The Ottawa Convention Centre Corporation is an agency of the Government of Ontario. For more information, visit rogers-centreottawa.ca. 

Adam Baggs
Managing Director
Soaring Worldwide

Mob. 07970 507151

adam@soaringww.com
www.soaringww.com

The Incentive Research Foundation (IRF) and the Society for Incentive Travel Excellence (SITE) today launched the 2026 Incentive Travel Index (ITI) at IMEX America. Produced with research partner Oxford Economics, the study draws on responses from 2,100 incentive travel professionals and examines how buyers and suppliers are adapting to geo-political instability, changing costs, destination priorities and new technology.

The headline picture is one of relative stability amid mounting pressures, with over 60% of respondents stating that geo-political instability is already disrupting the destinations they use. While average spend per person is up by almost 8%, year-on-year, 62% forecast their incentive travel activity for 2027 will be about the same as in 2026, while almost 26% predict an increase. Securing airlift and airline capacity has become a much more prominent near-term challenge, cited by 40% of US buyers compared with 12% in last year’s Index.

Destination decisions are also being shaped by access and confidence. Personal safety is the most commonly cited destination disqualifier among US buyers (53%), followed by difficult air access (42%) and geopolitical factors (31%). In a new question put to the full survey sample, 64% agree that recent political events will lead to a decline in inbound incentive travel to the United States.

The Index also finds that AI is becoming more embedded in programme planning: 80% of US buyers are using or planning to use it for destination research and planning, up from 58% in 2025. Further findings explore budget choices, the changing appeal of destinations, cross-border logistics and the relationship between incentive travel and wider employee experience strategies.

Stephanie Harris, President of the IRF, said: “The 2026 Index underscores that incentive travel program owners must make strategic choices at every stage of the program cycle. Those that use better data, work closely across partnerships, and keep the attendee at the center of decisions will be best positioned to demonstrate the value of incentive travel.”

Padraic Gilligan, Head of Consultancy and Research at SITE, said: “The value of incentive travel depends on delivering an experience people want to earn and can reach with confidence. This year’s Index gives our industry evidence to have more informed conversations with clients and destination partners about the choices behind a successful programme.”

The full Incentive Travel Index 2026 is available at https://www.incentiveindex.com

About the Incentive Travel Index

The Incentive Travel Index is a joint research initiative of the IRF and SITE, produced with research partner Oxford Economics. It tracks trends in incentive travel across buyers, agencies and destination and hospitality suppliers.

Adam Baggs
Managing Director
Soaring Worldwide

Mob. 07970 507151

adam@soaringww.com
www.soaringww.com 

The highly anticipated event brings together global decision makers, business leaders and experts for insightful conversations on emerging trends and opportunities

Toronto/CNW/ -- The Toronto Global Forum is uniting international leaders and decision makers for its 20th edition under the theme, New Rules, New Opportunities. The Forum will explore the defining economic and geopolitical challenges facing Canada and the world, and offer unparalleled perspectives on the opportunities that can be seized to drive innovation and success.  

The 2026 edition of the Toronto Global Forum is presented by Cogeco in collaboration with BMO and will take place from October 21-23, 2026 at the Fairmont Royal York Hotel in Toronto.

As Canada looks to position itself in a changing global economy, the Toronto Global Forum brings together the leaders and industries driving the country's next era of growth. This year's program features thought-provoking conversations on pivotal topics including finance, artificial intelligence, trade, energy, critical minerals, defence, security and geopolitics. Sessions will also be livestreamed and available to a global audience via www.IEFA.tv.

A preliminary list of speakers is available online and includes:

• Afsaneh Beschloss, CEO and Founder, RockCreek
• Calin Rovinescu, Executive Chairman, CAE
• Calista Redmond, Vice president, Global AI Initiatives, NVIDIA
• Cyril Perducat, Chief Technology Officer, Rockwell Automation
• Daniel Gamba, Co-President & Chief Commercial Officer, Franklin Templeton
• Darryl White, CEO, BMO
• Elizabeth Wademan, President and CEO, Canada Development Investment Corporation (CDEV)
• Greg Fyfe, Chief Investment Officer, Development Bank of Southern Africa (DBSA)
• Isabelle Kocher de Leyritz, Chair of the Board, Egis Group
• Jennifer Williams, President and CEO of Newfoundland and Labrador Hydro
• Joseph Kahn, Executive Editor, The New York Times
• Nick Frosst, Co-founder, Cohere
• Rafaèle Tordjman, Founder and CEO, Jeito Capital
• Scott Balfour, CEO, Emera
• Tim Deacon, Chief Financial Officer, Sun Life Financial

The Toronto Global Forum is organized by the International Economic Forum of the Americas (IEFA), an organization created to encourage connection, collaboration and innovation to address the world's challenges.

"As we celebrate the milestone 20th edition of Toronto Global Forum, it is an honour to welcome this year's delegation of policymakers and experts to Toronto," said Nicholas Rémillard, CEO of IEFA. "The theme reflects the new economic order global leaders find themselves navigating, the new rules that will shape competitiveness, and the opportunities for prosperity in the decade to come."

WHEN:         October 21-23, 2026

WHERE:       Fairmont Royal York, Toronto, Ontario

THEMES:     New Rules, New Opportunities
                     Wednesday, October 21 – Capital Markets, Technology, Advanced Manufacturing
                     Thursday, October 22 – Energy Security, Critical Minerals, Infrastructure
                     Friday, October 23 – Defense, Productivity, Competitiveness  

For the program and list of confirmed speakers, please visit www.torontoglobalforum.com. 

Watch the TGF livestream on IEFA.tv
Watch sessions post-event on YouTube 
Follow IEFA on X #TGF                                                          
Follow IEFA on LinkedIn 
Follow IEFA on Instagram 

About the Toronto Global Forum  

The Toronto Global Forum (TGF) was founded in 2007 and is hosted annually by the International Economic Forum of the Americas (IEFA). The TGF gathers international thought leaders across business, government and civil society to discuss the major challenges, and subsequent opportunities, the world economy is facing today. As countries and industries seek ways to enhance economic and environmental resilience and foster societal development, the conference explores and debates these topics through an international lens, spanning topics including finance, energy, natural resources, infrastructure and healthcare. The event acts as a platform where organizations and institutions can connect with a focus on potential partnerships, investment opportunities and future collaboration. 

SOURCE Toronto Global Forum

Québec City—Fairmont Le Château Frontenac ranks second among the 20 best hotels in Eastern Canada in Condé Nast Traveler’s 2026 Readers’ Choice Awards, a recognition determined by the readers of the prestigious travel magazine. A true icon of Canadian hospitality, the hotel once again stands out for the excellence of its guest experience. 

The official groundbreaking marks a new milestone in Club Med's development in Canada and unveils the vision for a future four-season Resort combining mountain expertise, ski-in/ski-out access and the Laurentians lifestyle.

Mont-Tremblant, QC/CNW/—Club Med Tremblant reaches an important milestone today with its official groundbreaking ceremony, marking the start of construction on what will become Club Med's second mountain Resort in Canada. Scheduled to open in December 2028, the future Resort builds on the success of Club Med Québec Charlevoix, which opened in 2021, and further strengthens Club Med's presence in Canada. The pioneer of the all-inclusive vacation concept, Club Med, continues to expand its mountain offering across North America.

In the presence of Stéphane Maquaire, President and Chief Executive Officer of Club Med, and Carolyne Doyon, President and Chief Executive Officer of Club Med North America and the Caribbean, the ceremony, followed by a press conference at the Casino de Mont-Tremblant, marked the official start of construction. The event also provided an opportunity to unveil more details about the vision for the future Resort and the experience awaiting guests. Rémy Bourgeon, President of Alderan, and Patrice Malo, President and Chief Operating Officer at Station Mont-Tremblant, were also in attendance alongside other key project partners to mark this important milestone in bringing Club Med Tremblant to life.

This new milestone is part of Club Med's global mountain expansion strategy and further establishes North America as one of the brand's priority strategic regions. Recognized as one of North America's leading four-season mountain destinations, Tremblant offers an ideal setting for Club Med's premium all-inclusive vacation model, with strong appeal among travellers from Quebec, Ontario, the United States and international markets.

"Club Med is the pioneer of the all-inclusive vacation concept and the global leader in premium vacations and the only hospitality brand specializing in all-inclusive ski resorts. This unique expertise is one of the pillars of our development. Today, Club Med Tremblant fully aligns with our global strategy: an ambitious vision to make Club Med an iconic lifestyle brand and reach 100 Resorts by 2035. But above all, this growth is thoughtful growth. Sustainable growth. Growth rooted in exceptional destinations. And Tremblant is unquestionably one of them," said Stéphane Maquaire, President and Chief Executive Officer of Club Med.

Club Med's mountain expertise at the heart of Tremblant

Located on Versant Soleil, Club Med Tremblant will enjoy a prime location at the foot of the slopes, offering guests a ski-in/ski-out experience in the heart of one of the largest ski areas in Eastern North America. The future Resort will be fully immersed in the distinctive Tremblant experience, surrounded by the landscapes of the Laurentians, an energetic alpine atmosphere and proximity to its iconic pedestrian village.

Its arrival coincides with an important new phase in the development of Versant Soleil. Tremblant recently announced the development of Timber Summit, which will add 62 acres of skiable terrain, eight new trails and a high-speed quad chairlift beginning in winter 2027–2028. These investments will further enhance the ski experience and support the long-term development of this area of the mountain.

"Today, we mark the beginning of the construction of the new Club Med Tremblant, an important milestone in the evolution of Versant Soleil. Together with our $42.5 million investment in the Timber summit, this project will strengthen Tremblant's appeal and enhance the visitor experience. We are proud to count Club Med among the partners helping shape the future of our destination," said Patrice Malo, President and Chief Operating Officer at Station Mont-Tremblant

Club Med's Mountain Leadership

Club Med Tremblant will continue to bring decades of expertise developed across Club Med's mountain destinations around the world to Quebec. Designed as a destination where Tremblant's energy meets Club Med's all-inclusive experience, the future Resort will offer a premium experience that is warm, active and inviting, designed for both families and adults.

In winter, skiing and snowboarding will naturally be at the heart of the experience, with lessons and lift tickets included as part of Club Med's all-inclusive offering. During the warmer seasons, the Resort will offer a different way to discover the Laurentians through outdoor activities, wellness and immersion in nature, making Club Med Tremblant a true four-season destination.

The experience will also be brought to life through the warm, multicultural spirit of Club Med's iconic G.O.s, signature Kids Clubs and sports academies, as well as a culinary offering inspired in part by Quebec's local flavours and ingredients. Tremblant's vibrant and festive atmosphere will extend into the Resort through convivial moments and the spirit of après-ski.

The project will also feature an Exclusive Collection space, designed to offer a more intimate and personalized experience within the Resort. The vision for the space focuses on elevated comfort including upgraded amenities, priority access, private spaces and panoramic mountain views, all within a warm atmosphere inspired by the spirit of alpine retreats.

"Following the remarkable success of Club Med Québec Charlevoix, seeing a second resort take shape in our province today is a tremendous source of pride, not only for Club Med, but for Québec as well. Tremblant represents the next chapter in this success story. A story built on trust, strong partnerships, and a shared belief that Québec has an important role to play in the future of global tourism. Beyond creating approximately 300 direct jobs and hundreds more across the region, Club Med Tremblant will create opportunities for people, careers, and community growth." said Carolyne Doyon, President and Chief Executive Officer of Club Med North America and the Caribbean.

With Club Med Tremblant, Club Med continues to build on its Canadian presence, which began with the opening of Club Med Québec Charlevoix in 2021. Since opening, the Resort has welcomed more than 170,000 guests, demonstrating travellers' interest in premium all-inclusive mountain vacations in Canada.

A project rooted in its environment and community

Beyond the guest experience, Club Med Tremblant will contribute to the economic and tourism vitality of Mont-Tremblant and the Laurentians. The project is expected to create jobs through both its construction and operations, while supporting year-round tourism and fostering collaboration with local suppliers, outdoor sports networks and regional tourism organizations.

"This groundbreaking marks what the investments of French group Comète SCPI shareholders make possible: the development of a landmark project in Canada alongside Club Med. We are proud to play a role in bringing it to life and to take another significant step forward in Comète's international expansion," said Rémy Bourgeon, Alderan President

The Resort's design will also place significant emphasis on integrating harmoniously with Tremblant's natural environment. The landscaping strategy aims to restore and extend the existing forest cover, prioritizing native species characteristic of Mont-Tremblant. More than 61% of the property will be dedicated to green space, helping integrate the Resort into its surrounding natural landscape.

The project is also targeting LEEDGold certification for its construction and Green Globe certification for its operations, while incorporating objectives related to low-impact construction, reduced energy consumption and local sourcing.

With an opening planned for December 2028, Club Med Tremblant will mark a new chapter in Club Med's presence in Canada and its mountain development strategy across North America.

For all media inquiries regarding this project, please contact Club Med's public relations agency: clubmed@agence-zoi.com

About Club Med
Founded in 1950 by Gérard Blitz, who was later joined by French businessman, Gilbert Trigano, Club Med pioneered the all-inclusive concept and childcare with the creation of the Mini Club in 1967. With more than 75 years of rich history, Club Med operates nearly 70 premium beach and mountain resorts in 40 countries across 5 continents with new openings and renovations planned every year, offering even more hidden treasures to worldwide travelers.
Thanks to the support of its shareholder, Fosun Tourism Group, and the success of its repositioning strategy, today Club Med is not only the world leader in premium, all-inclusive vacations, but also a global brand offering unique experiences to active families and couples worldwide. Club Med employs nearly 28,000 Gentle Organizers (G.Os) and Gentle Employees (G.Es), representing 110 nationalities.
For more information, visit the website https://www.clubmed.ca/
Follow us on social media Facebook, Instagram and YouTube.  

About Alderan
Alderan is an independent investment management company founded in 2015 and approved by the French regulator, AMF, in 2017. Alderan handles the acquisition, management and divestment of real estate assets on behalf of six regulated funds for retail (2 SCPIs) and professional investors (2 OPPCIs and 2 Other AIFs)) as well as on behalf of mandates under management. Alderan is headed by Rémy Bourgeon (Chairman) and Benjamin Le Baut (CEO). The team comprises around 75 employees. Alderan, a portfolio management company established under the laws of France, with a € 1,619,207 share capital, having its registered office in Paris (75116), 4 avenue Georges Mandel, registered with the Paris Trade and Companies Registry under no. 538 704 479. 

Comète, a French société civile de placement immobilier, having its registered office 4 avenue Georges Mandel, 75116, Paris (France), registered with the Paris Trade and Companies Registry under no. 980 596 811, represented by its sole manager Alderan, itself represented by Mr Benjamin Le Baut, acting in his capacity as CEO.

About Tremblant
From the top of its mountain to the charming pedestrian village at its base,Tremblant  is a world-class four-season resort that offers a guest experience that is as dynamic as it is memorable. Summer and winter, the destination comes alive with outdoor activities and high-caliber events, including the Ironman 70.3 Mont-Tremblant, the brand new Boréalys Mont-Tremblant by UTMB, the PwC Tremblant World Cup, the notorious 24h Tremblant and the Tremblant International Blues Festival. Tremblant's year-round festive atmosphere and dazzling programming attest to its status among the 20 best ski resorts around the world, according to Travel + Leisure in 2026, Tremblant welcomes families, friends and solo guests in its 1,900 lodging units, fanned out across 13 hotel establishments, steps away from 70 restaurants and boutiques and a casino, all at nature's doorstep.

The Canadian Rockies retreat marks the second opening for Accor's distinctive luxury hotels and resorts, bringing the Emblems philosophy of intimate, character-rich hospitality to North America. 

BANFF, ALBERTA—Rimrock Banff, Emblems Collection, has opened in Banff National Park, marking the North American debut of Emblems Collection, Accor's curated luxury collection. A longstanding Banff landmark, the resort has undergone an extensive transformation that reconnects it with its mountain setting, bringing the Emblems philosophy of intimate, character-rich hospitality to the Canadian Rockies. 

Following its debut at Lucknam Park Hotel & Spa, a historic institution in the English countryside, Emblems Collection has chosen another established destination landmark for its second global opening. Rimrock Banff offers a gateway to the Canadian Rockies, reflecting the Collection's approach to celebrating properties with individual character and a distinctive sense of place. 

“Rimrock Banff is a wonderful expression of the Emblems philosophy: an established property with a character of its own, deeply connected to its destination and reimagined through thoughtful design and highly personal service,” said Maud Bailly, CEO of Emblems Collection.“Its remarkable setting in Banff National Park and longstanding relationship with the Canadian Rockies make it a natural first North American address for the Collection. This opening marks an important milestone in our international development and brings our art of living to a new continent.” 

RIMROCK BANFF: A NEW CHAPTER IN THE CANADIAN ROCKIES 

Set within Banff National Park, a UNESCO World Heritage Site, Rimrock Banff is a sanctuary in the sky, surrounded by more than 2,500 square miles of protected wilderness. Built into the mountainside high above the town of Banff, the resort offers a distinctive perspective on the Canadian Rockies, where dramatic alpine landscapes meet a refined, residential sensibility. 

Following an extensive reimagination, the resort has been shaped around a more intimate vision of mountain hospitality. Retaining its original architectural structure, the property has been extensively redesigned to reflect the Emblems philosophy. Its terraced architecture extends from the mountainside towards the Bow Valley, while expansive windows, natural materials and carefully framed sightlines continually connect guests to the landscape beyond. 

“This resort, across the decades of its history, has always been defined by its remarkable setting,” said David Garcelon, General Manager, Rimrock Banff. “This transformation was guided by a simple philosophy: create a resort that feels inseparable from the landscape itself. Every design decision, every experience and every space was thoughtfully conceived to deepen guests' connection to Banff National Park and create a luxury offering that could only exist in Banff.” 

“This transformation reflects both our commitment to invest in Canada and our stewardship of exceptional and irreplaceable hotels across the country. We recognize the unique privilege and responsibility that comes with owning landmark Canadian hotels that operate within Canada's National Parks and are focused on thoughtfully and sustainably investing in these properties to perserve their legacy and ensure they remain inspiring for future generations. The completion of Rimrock Banff's transformation marks an exciting new chapter for one of Canada's most iconic hospitality destinations. We are thrilled to partner with Accor to bring Emblems Collection to North America for the first time and realize a shared vision for this extraordinary destination.“ said Tyler Seaman, Executive Vice President Head of Canada at Oxford Properties.

ROOM & DESIGN  

The resort's 320 guestrooms, including 57 suites, are designed around the surrounding views, with beds, seating and dedicated spaces for stillness positioned to keep the Canadian Rockies at the heart of every stay. Interiors draw on the colours and textures of the region through a nature-inspired palette, warm wood tones, natural stone and tactile textiles, creating spaces that combine contemporary comfort with a strong sense of place. 

The resort's most exceptional accommodation, the Infinity Two-Bedroom Suite, opens onto a wraparound terrace of more than 1,260 square feet, complete with a barrel sauna, fire table and panoramic views across Banff National Park. Wellness Studio suites extend the resort's focus on restoration, offering movement and recovery amenities, wellness minibars, sleep-focused touches and access to the resort's Expeditions gear-lending programme. 

WELLNESS & EXPERIENCES 

Wellness is central to the Rimrock Banff experience. The 9,600-square-foot Bathhouse introduces Banff's first luxury hydrothermal wellness experience, with indoor and outdoor thermal environments including vitality and hot pools, a mountain-facing infinity pool, salt sauna, aromatic steam room and glacial cold plunges. A suspended meditation room and the Aurora sensory room offer more contemplative experiences inspired by the natural rhythms of the Canadian Rockies. 

The Bathhouse is complemented by a 3,800-square-foot Active Centre featuring Technogym and Peloton equipment, climbing and bouldering walls, guided movement classes and recovery-focused offerings. 

Through its Expeditions Centre, Rimrock Banff provides access to more than 50 seasonal activities spanning adventure, wellness, culture and nature. Led by the resort's Pathfinders, experiences include privately guided hikes, forest bathing, alpine yoga, canyon ice walks, Indigenous cultural encounters and excursions to the Athabasca Glacier. Each itinerary is designed to offer a more personal understanding of Banff's landscapes, communities and stories. 

FOOD & BEVERAGE 

The resort's culinary programme further expresses the character of the Canadian Rockies across four distinct venues. Parker's Table, the signature restaurant, celebrates Canada's North through seasonal cuisine and relationships with local farmers, fishers and foragers. Rimrock Social serves as the resort's central gathering place, while The Listening Room offers an intimate setting for rare spirits, fine wines and vinyl. Rimrock Market provides specialty coffee, curated provisions and a convivial, après-inspired atmosphere. 

At Rimrock Banff, these experiences express the Emblems philosophy through the character of the Canadian Rockies, from locally inspired cuisine to personally curated encounters with the landscape. 

THE EMBLEMS SIGNATURE, INTERPRETED AT RIMROCK BANFF 

At every Emblems Collection hotel, a single locally inspired ingredient is honoured for its cultural resonance, bond with the land and harmony with the destination, becoming a golden thread through culinary creations, welcome rituals, wellness offerings and artisanal touches. 

At Rimrock Banff, Alpine Honey serves as the Emblematic Ingredient. Selected for its relationship to the surrounding landscape and its longstanding associations with wellness, craftsmanship and hospitality, it is brought to life through a partnership with Highland Farm Honey, a family-owned Alberta producer. Guests encounter the ingredient in experiences ranging from the signature Alpine Honey Spritz arrival ritual and wellness tonics to a variety of culinary offerings. 

Rimrock Banff also interprets the Emblems signature Travel Cake through its Emblematic Ingredient. The brand's Travel Cake was crafted in collaboration with acclaimed Korean pastry chef Yun Eunyoung, founder of Seoul-based Garuharu; each property creates its own expression of the destination. 

Inspired by the forests of Banff National Park, Rimrock Banff's creation features pine needle cake layered with alpine honey ganache, translating the character of the Canadian Rockies into flavour and form. 

At Rimrock Banff, Emblems Editions, the brand's signature literary collection, includes stories and perspectives from Indigenous peoples, pioneers and writers connected to Banff National Park. Each Emblems anthology brings together poetry, historical accounts, essays and voices connected to its setting, inviting guests to discover its history and landscape. 

The Emblems Master of the House takes the form of the Master Pathfinder. Across the Collection, the Master of the House embodies its soul of service, offering attentive and intuitive hospitality before, during and after each stay. 

The Master Pathfinder leads a team of Pathfinders in creating bespoke itineraries and meaningful encounters across Banff National Park. Bringing local knowledge and a personal understanding of the destination, they invite guests to experience the Canadian Rockies in ways that feel authentic, individual and deeply connected to place. 

Source: ACCOR

Victoria, BC/CNW/—For the fourth year in a row, Victoria, B.C. has been named the Best Small City in the World in Condé Nast Traveler's annual Readers' Choice Awards. The accolade, for small cities in the world with a population under 350,000, is a stunning achievement for the waterfront capital of British Columbia. Equally impressive is Victoria having secured first place ahead of global tourism hotspots such as Puerto Vallarta, Venice, Florence, Lucerne, Amalfi, and San Sebastian. Destination Greater Victoria (DGV) members were also recognized in the Best Hotels in the World and Best Resorts in the World categories.

Toronto, ON—Park Hyatt Toronto has been named amongst the top five hotels in Eastern Canada in Condé Nast Traveler’s prestigious Readers’ Choice Awards, a recognition determined by the publication’s discerning global readership.

Ranked No. 4, the honour adds to the accolades earned by this iconic Yorkville property, which has been recognized in Condé Nast Traveler’s Readers’ Choice Awards for several consecutive years. The MICHELIN Key and AAA Four Diamond property continues to set the standard for luxury hospitality in Canada, combining contemporary Canadian design, exceptional dining and highly personalized service in the heart of Toronto’s Yorkville neighbourhood. Guests are steps from luxury boutiques, galleries and restaurants, as well as major cultural institutions such as the Royal Ontario Museum and the Gardiner Museum.

“We’re incredibly proud of this recognition, but what makes it especially meaningful is that it comes from the people who choose to stay with us,” said Eduardo Bressane, General Manager, Park Hyatt Toronto. “There is no better affirmation of what we do than having guests return, recommend us and take the time to say that Park Hyatt Toronto is among their favourite hotels. We’re grateful to everyone who has chosen to stay with us and to our team, whose passion and care make those experiences possible.”

Originally opened in 1936, Park Hyatt Toronto is a landmark in the heart of Yorkville, with a history that is deeply intertwined with the city’s cultural and social life. Following an extensive four-year transformation, the hotel reopened in 2021, pairing its storied heritage with contemporary design and a renewed approach to luxury hospitality.

The hotel features 219 guestrooms, including 40 suites, designed to feel more residential than traditional hotel rooms. Warm woods, sophisticated furnishings and generous marble bathrooms create a refined, comfortable setting, while many rooms and suites offer expansive views across Yorkville and the Toronto skyline.

The hotel’s design takes inspiration from Canada’s landscapes, seasons and cultural heritage, with an extensive permanent art collection that celebrates the country’s creative talent and further connects the property to Toronto’s vibrant arts community.

At the centre of the hotel’s culinary offering is Joni, its signature restaurant led by Executive Chef Jonathan Williams. Joni takes a contemporary approach to Canadian cuisine, showcasing seasonal ingredients and the diversity of Toronto’s food culture in an elegant but approachable setting.

Joni is also home to Park Hyatt Toronto’s Global Chef Series, bringing acclaimed chefs from around the world to Toronto for limited-time culinary collaborations. On October 23 and 24, Joni will welcome Brazilian chef and sushiman André “Matsumoto” Saburo, whose accolades include Chef of the Year by VEJA Comer & Beber and Sushiman of the Year by Prazeres da Mesa. His Recife restaurant has also been recognized as one of Brazil’s leading Japanese restaurants.

On the hotel’s 17th floor, Writers Room Bar draws inspiration from Toronto’s celebrated literary history. The space pays homage to the writers and cultural figures who have gathered in the Writers Room over the decades, while its floor-to-ceiling windows offer sweeping views of Toronto. Writers Room is also home to the Writers Room Series, an intimate ‘literary salon’ where authors like Marissa Stapley (Lucky), Randy Boyagoda (Lords of Serendipity) and Shari Lapena (The Couple Next Door) discuss their latest works in conversation with journalist Shinan Govani.

For wellness, Stillwater Spa offers a tranquil retreat in the heart of Yorkville, with 11 treatment rooms, two couples’ suites, a manicure and pedicure bar, sauna and steam facilities. Its treatments draw inspiration from Canada’s natural landscapes and changing seasons, offering guests a restorative counterpoint to the pace of the city.

About Park Hyatt Toronto

Park Hyatt Toronto is a refined urban retreat recognized among the city’s most distinguished hotels. One of the few properties in Toronto awarded a MICHELIN Key, the hotel blends understated luxury with deeply personalized service and immersive cultural and culinary programming. Located in the heart of Yorkville, Park Hyatt Toronto features 219 elegantly appointed guestrooms, including 40 suites, and is home to Joni Restaurant and Writers Room Bar, named one of Canada’s 50 Best Bars.

For more information, visit parkhyatttoronto.comor follow @parkhyattto on Instagram.

Media Contacts:
Aerial Communications
Mindy Cummings or Hannah Rastrick
mindy@aerialpr.com | hannah@aerialpr.com

Victoria also places in the top three for destination management according to new Global Destination Sustainability Index

Victoria, B.C. —A highly regarded tourism industry index measuring the future sustainability of tourist destinations around the world has ranked Victoria, B.C. No. 1 among the world’s top small city tourism destinations, with a population of less than 200,000.

The Global Destination Sustainability (GDS) Index placed Victoria in first place among participating destinations, followed by Kerry, Ireland in second place and Luzern, Switzerland in third place.

Based on the criteria assessed for this year’s index, Victoria also ranked highly for destination management with a third-place score of 95.89, close behind second place Helsinki, Finland (96.58) and Montreal in first place (97.95).

“Victoria’s outstanding recognition in this year’s GDS Index is a remarkable achievement reflective of DGV’s destination management excellence,” said Paul Nursey, CEO of Destination Greater Victoria. “The entire tourism and business community in Greater Victoria can take pride in this global recognition of DGV’s exceptional management standards.”

Victoria has also ranked 15th overall in the GDS Index global “Top 40” cities, cracking the top 20 for the first time. Victoria is also one of only three North American cities on the Top 40 list, behind Montreal (ninth) and ahead of Edmonton (39th).

The Top 40 ranking is based on sustainability leadership efforts across four key areas: Destination Management, Supplier, Social Progress, and Environmental Performance.

The exceptional results achieved in 2026 reflect the close collaboration between Destination Greater Victoria and the City of Victoria, as well as the shared commitment of industry partners, local government and the broader community to advancing long-term social and environmental sustainability. Victoria’s success is driven by a combination of factors that distinguish it from other destinations such as extensive cycling infrastructure, walkable neighbourhoods, a clean energy grid, a safe and reliable water supply, and comprehensive climate action initiatives. The destination also benefits from a tourism industry that has embraced sustainability, with a high proportion of local hotels holding recognized environmental certifications. Further strengthening Victoria’s leadership position is the carbon reduction efforts of the Biosphere Certified Victoria Conference Centre. Destination Greater Victoria’s own sustainability policies, strategies and ongoing capacity-building support for members have also contributed significantly to the destination’s strong performance.

Nursey credits Victoria’s success to local industry leaders who stimulated the first discussions years ago around achieving sustainability in a positive, additive, and business-like manner.

“This didn’t happen overnight,” said Nursey. “Our approach has been industry-led with people coming together, sharing ideas, challenging one another to do better and, most importantly, turning those conversations into action. Sustainability works best when it actually becomes part of how we do business, rather than something that occurs alongside it. Our successes in the latest GDS Index show what can happen when industry, our Destination Management Organization, government, and community partners work together around practical, achievable initiatives that create real impact.”

In 2025, DGV finalized a multi-faceted Sustainability Strategy aimed at ensuring Destination Greater Victoria is recognized as an international leader in sustainable tourism development and remains one of the top destinations in the world.

Part of this strategy includes DGV’s annual IMPACT Sustainability Travel & Tourism Summit in Victoria which marks its 10th year in January 2027 and has a high profile globally as a leading forum on sustainability and regenerative tourism developments.

Specific DGV sustainability programs include Tap Into Local which has established water bottle refill stations at hotels and other partner locations diverting 150,000 plastic water bottles annually from the waste stream, and its new comprehensive Circular Economy Strategy which focuses on optimizing resource use and minimizing waste.

Destination Greater Victoria has also been Biosphere Certified since 2023. Biosphere Certification is a third-party process that verifies DGV’a sustainability claims based directly on the United Nations’ 17 Sustainable Development Goals. This certification helps DGV remain aligned with global sustainability goals through measurable success.

“Working together, the Index results demonstrate that rolling up our sleeves, doing the work, and being innovative is driving our strong sustainability strategy forward,” Nursey added. “It does not need to be performative, or radical, just common-sense initiatives that improve our community and the guest experience.”

About Destination Greater Victoria: Destination Greater Victoria (Greater Victoria Visitors and Convention Bureau) is our region’s official, not-for-profit destination marketing and management organization working in partnership with approximately 950 businesses and municipalities in Greater Victoria. For more information, visit the Destination Greater Victoria website.

MEDIA CONTACT:
Astrid Chang
Executive Director, Corporate Communications and Member Services
250-893-3995
astrid.chang@tourismvictoria.com

Montréal/CNW/—Tourisme Montréal has ranked No. 1 worldwide in destination management in the 2026 Global Destination Sustainability Index (GDS-Index), achieving a record score of 98%, an unprecedented performance on the international stage. This result helped propel Montréal from 20th to 9th rank worldwide among 81 participating destinations, bringing the city into the global Top 10 of the world's most sustainable destinations. This is the first time in the history of the GDS-Index that a city outside Europe has ranked first in this category.

"Achieving the world's top ranking in destination management is particularly meaningful for Tourisme Montréal, while Montréal's entry into the global Top 10 is a tremendous recognition for our city. This achievement reflects the work of our teams, our members and all of the stakeholders who contribute to the development of our destination. Our approach is grounded in a long-term vision, collaboration and a commitment to turning our ambitions into concrete action and generating positive impacts for residents, businesses and visitors," said Yves Lalumière, President and CEO of Tourisme Montréal.

Supporting our industry in turning ambition into action

Tourisme Montréal has strengthened its support for tourism businesses through GreenStep programs, training and financial assistance. Over the past two years, 17 organizations have obtained a certification recognized by the Global Sustainable Tourism Council (GSTC). More than 400 stakeholders have taken part in awareness-building, support and training initiatives focused on the destination's socio-ecological transition.

A destination development vision that goes beyond the environment

For Tourisme Montréal, more sustainable destination management goes beyond environmental considerations. It also means maximizing the positive impacts of tourism for residents, communities and the local economy.

This approach includes the annual measurement of residents' perceptions of tourism, social impact projects associated with conventions and events, collaborations with Tourisme Autochtone Québec and Kéroul, as well as the recovery of more than 200,000 food portions through the tourism industry's commitment to reducing food waste in partnership with La Tablée des Chefs.

The GDS-Index is a benchmarking tool that enables participating destinations to track their progress and identify areas where further efforts are needed. The assessment is based on 74 criteria across four key categories: environmental performance, social performance, supplier performance and destination management.

About Tourisme Montréal
Tourisme Montréal is a private non-profit organization that has been promoting the city as an international destination for more than 100 years across leisure and business tourism markets. In this role, the organization leads the deployment of innovative visitor experience strategies with a dual objective: delivering high-quality experiences and maximizing tourism's economic benefits in a way that is balanced and mindful of long-term impacts on the city. Bringing together more than 1,000 members working directly or indirectly in the tourism industry, Tourisme Montréal plays a leading role in managing and developing Montréal's tourism offering and contributes to discussions on the city's economic, urban and cultural development. For more information, visit www.mtl.org.

SOURCE Tourisme Montréal

For further information: Aurélie de Blois, Spokesperson and senior public relations advisor, Tourisme Montréal, 514 918-5290 / adeblois@mtl.org

The region's culinary community gathers at Liberty Grand tonight for the unveiling of the 2026 Stars and other distinctions

Toronto/CNW/—Toronto's culinary community takes centre stage tonight at Liberty Grand as the newly awarded MICHELIN Stars and distinctions for 2026 are revealed. This year marks the fifth edition of the MICHELIN Guide Toronto & Region and the third to feature restaurants from outside of Toronto, highlighting the breadth and diversity of the regional culinary ecosystem. Attendance is by invitation only. Accredited media camera operators may arrive after 6 p.m., with the ceremony beginning at 7:15 p.m.

Culinary experiences remain a strong motivator for travel. Food-related activities ranked among the most popular experiences planned by travellers considering an Ontario trip in the next year, according to the Ontario Travel & Tourism Monthly. Travellers drawn to the region by its diverse food scene also spend across the visitor economy, from hotels and retail to theatres, sporting events, nightlife, museums, galleries and other cultural experiences. That spending benefits the broader economy, supporting jobs and generating labour income, while contributing tax revenues to all levels of government.

Toronto's diversity is at the heart of its food scene, with more than half of residents born outside of Canada. Recent brand research by Destination Toronto found that visitors see food and diversity as intrinsically connected in Toronto through the city's neighbourhoods. Chinese bao, Jamaican jerk chicken, Vietnamese pho, Armenian ghapama, Korean kimchi and Mexican al pastor are just a sampling of Toronto's expansive culinary scene, where refined dining and casual fare alike reflect the people and cultures that call the city home.

For additional context on the MICHELIN Guide Toronto & Region and for data on the impacts of culinary tourism, please see the accompanying fact sheet.

The MICHELIN Guide in North America   
Michelin announced its first North American Guide in 2005 for New York. Guides have also been added in Chicago (2011); Washington, D.C. (2017); California (San Francisco in 2007, statewide 2019); Florida (Greater Miami, Orlando and Tampa in 2022, adding Greater Fort Lauderdale, The Palm Beaches and St. Pete-Clearwater in 2025, statewide in 2026); Toronto (2022); Vancouver (2022); Colorado (2023); Atlanta (2023), Mexico (2024), Texas (2024), Québec (2024), the American South (2025), Boston (2025), Philadelphia (2025), the Southwest (2026) and the American Great Lakes (2027).  

About the MICHELIN Guide 
Recognized globally for excellence and quality, the MICHELIN Guide offers a selection of world-class restaurants. 

• The famous one, two and three MICHELIN Stars identify establishments serving exceptional cuisine that's rich in flavor, remarkably executed and infused with the personality of a talented chef. 
• The Bib Gourmand is a designation given to select restaurants that offer good quality food for a good value – often known as personal favorites among the inspectors when dining on their own time. 
• Recommended restaurants and special professional awards are also highlighted by the MICHELIN Guide inspectors. 

The MICHELIN Guide remains a reliable companion for any traveler seeking an unforgettable meal and hospitality experience. The Guide was first published in France at the turn of the 20th century to encourage the development of car mobility as well as tire sales by giving practical advice to motorists. Progressively, the Guide has specialized in restaurant and hotel recommendations. Michelin's inspectors still use the same criteria and manner of selection that were used by the inspectors in the very beginning.

The restaurant selections join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay around the world. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an amazing hotel.

Thanks to the rigorous MICHELIN Guide selection process that is applied independently and consistently in more than 60 destinations, the MICHELIN Guide has become an international benchmark in fine dining.

All restaurants in the Guide are recommended by Michelin's anonymous inspectors, who are trained to apply the same time-tested methods used by Michelin inspectors for many decades throughout the world. This ensures a uniform, international standard of excellence. As a further guarantee of complete objectivity, Michelin inspectors pay all their bills in full, and only the quality of the cuisine is evaluated. 

To fully assess the quality of a restaurant, the inspectors apply five criteria defined by Michelin: product quality; mastery of cooking techniques; harmony of flavors; the personality of the chef as reflected in the cuisine; and consistency over time and across the entire menu. These criteria guarantee a consistent and fair selection so a Starred restaurant has the same value regardless of whether it is in Paris, New York or anywhere else in the world.

Quotes: 

"Toronto and Ontario are home to some of the best food in the world. Our incredible culinary scene is enjoyed by locals and draws visitors from around the globe. As we celebrate the fifth edition of the MICHELIN Guide Toronto & Region, we're proud to see our exceptional restaurants, chefs and diverse food-related experiences recognized on the world stage."
     -  Zee Hamid, Minister of Tourism, Culture and Gaming

"Toronto's restaurant scene is as diverse and creative as its residents, offering locals and visitors from around the world a taste of what it means to be Torontonian. Whether a neighbourhood favourite or MICHELIN-recognized, our restaurants, bars, and cafés make Toronto a remarkable place to gather and enjoy. Congratulations to all the restaurants and hospitality workers recognized in this year's MICHELIN Guide."
     -  Mayor Olivia Chow 

"Some of the best ways to get to know a destination happen around a table. Culinary experiences connect travellers with the people, cultures and communities that make a place distinctive. We know travellers in Canada's priority international markets are increasingly looking for authentic experiences like these. The fifth edition of the MICHELIN Guide Toronto & Region celebrates the exceptional culinary talent and diverse flavours for which the destination is known."
     -  Meaghan Ferrigno, Interim President and CEO, Destination Canada.

"Congratulations to all the restaurants recognized by the MICHELIN Guide. Ontario's diverse, vibrant and world-class culinary scene continues to attract travellers from around the globe, inspiring them to discover the exceptional experiences our province has to offer."
     -  Vincenza Ronaldi, President and CEO, Destination Ontario

"The breadth of Toronto's culinary scene reflects the city itself, with cultures from around the world shaping everything from family-run restaurants and neighbourhood favourites to ambitious dining experiences. MICHELIN Guide recognition takes that story global. And when people come to experience it, their spending supports jobs and businesses across the city, well beyond the restaurants in the Guide."
     -  Andrew Weir, President and CEO, Destination Toronto

"The MICHELIN Guide has become a powerful international platform for showcasing Niagara's extraordinary talent, rich culinary heritage, world-class wine country, and diverse experiences. We are proud to see our region's excellence celebrated on this global stage. MICHELIN Guide recognition reinforces Niagara's position as a premier food and wine destination, giving visitors from around the world yet another compelling reason to explore our region."
     -  Darryl MacMillan, President and CEO, Tourism Partnership of Niagara

"Food is one of the ways Mississauga tells its story. In our city, you can enjoy a taste of the world or a taste of home, often on the same street and that's been true long before anyone was keeping score. We're proud of the restaurateurs, chefs and small business owners who make Mississauga's culinary scene so vibrant and welcoming. MICHELIN Guide recognition brings new eyes to the city. We'd love for you to Visit Mississauga and we'd suggest you come hungry."
     -  Victoria Clarke, ICD.D, CDME, CEO, Visit Mississauga

About Destination Toronto
Toronto's visitor economy is a vital economic engine for the city, with a record 28.2 million visitors generating over $9 billion in visitor spending in 2025. Destination Toronto's purpose is to ignite the city's visitor economy to enrich and empower its communities. Operating in partnership with the City of Toronto and the tourism and hospitality community, Destination Toronto promotes the city to attract visitors and major meetings and events and supports local businesses in maximizing the opportunities of the visitor economy. For more information, please visit DestinationToronto.com.

About Destination Ontario
Destination Ontario is the lead tourism marketing organization for the province of Ontario. Through innovative marketing and strategic partnerships, Destination Ontario inspires travellers to make Ontario a must-see destination by showcasing the province's diverse destinations, attractions and experiences to audiences across Ontario, Canada and around the world. Working closely with tourism partners, Destination Ontario helps grow the visitor economy and inspire travellers to discover, and return to, the beauty of Ontario. For more information, please visit DestinationOntario.com.

About Destination Canada
At Destination Canada, we believe that tourism enhances the wealth and wellbeing of Canadians and enriches the lives of visitors. Our mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad.

Knowing that diversity is our greatest asset, we promote Canada as a premier four-season leisure and business tourism destination around the country and world in Australia, Canada, China, France, Germany, Japan, Mexico, South Korea, United Kingdom and the United States. Additionally, our Business Events team uses global insights to target and attract international events aligned with Canada's top economic sectors. Destination Canada is a Crown corporation wholly owned by the Government of Canada. For more information, visit www.destinationcanada.com.

SOURCE Destination Toronto

For further information: Media contacts: Kathy Motton, Destination Toronto - Senior Communications Manager, kmotton@destinationtoronto.com, 416-721-9203; Vanessa Somarriba, Destination Toronto - Director, Media Relations, vsomarriba@destinationtoronto.com, 647-981-4839

Toronto/CNW/—The renowned World Spa Awards announced today that GuerlainSpaToronto has been named Canada's Best Hotel Spa for the third year in a row. This award solidifies Guerlain Spa Toronto as Canada's premier spa for luxury wellness, as the World Spa Awards celebrate and reward excellence in spa and wellness tourism through its prestigious annual awards programme.

Located inside Hotel X Toronto, Guerlain Spa offers an elevated retreat in the heart of the city, blending French elegance with modern wellness practices. Each treatment draws on Guerlain's signature Parisian techniques and exclusive protocols taught only within the brand's training institutions, delivering visible results and nurturing inner balance and deep relaxation. With ten treatment rooms overlooking Lake Ontario, Guerlain Spa offers guests a true sanctuary for both body and mind.

The spa continues to evolve its offerings with the latest in wellness innovation, including the Complete Rejuvenation Ritual, a deeply relaxing, head-to-toe reset offered exclusively at Guerlain Spa, ensuring guests always have access to the newest advancements in beauty and relaxation through experiences unique to the city.

"Three years in a row, and it's all thanks to our incredible team and clientele," said Jennifer Loyola, Director of Guerlain Spa Toronto. "At Guerlain Spa, we strive for perfection in every guest experience, and we're incredibly grateful for this recognition. Guerlain's legacy in beauty and wellness inspires us every day, and we are proud to carry that legacy forward here in Toronto."

Industry experts and public voting select World Spa Awards winners, recognizing the best in spa and wellness worldwide. This recognition reinforces Guerlain Spa Toronto's position as a leading wellness destination in Canada.

To book or find more information, visit guerlainspatoronto.com and hotelxtoronto.com, and follow @guerlainspatoronto and @hotelxtoronto on social media.

About Hotel X Toronto
Hotel X Toronto, part of the Destination by Hyatt brand, is Toronto's only luxury lakefront urban resort. Offering 404 guest rooms and suites, the hotel features a year-round heated rooftop pool, the award-winning Guerlain Spa, and the state-of-the-art 10XTO athletic club. Guests can experience unique amenities such as a cinema, an art gallery, a collection of dining venues, and 60,000 square feet of flexible event space. Surrounded by scenic gardens and stunning views of the Toronto skyline, Hotel X Toronto is a premier destination for leisure and business travellers alike.

Available for interviews:
Jennifer Loyola - Director, Guerlain Spa Toronto

SOURCE Hotel X Toronto

A contemporary redesign and new dining concept bring fresh energy to the hotel in the heart of the city

Toronto, ON—Atlific Hotels is proud to announce the completion of extensive renovations at Holiday Inn & Suites Vancouver Downtown. The top-to-bottom transformation spans the hotel’s guestrooms, lobby, meeting spaces, and fitness centre, complemented by the introduction of an all-new dining concept, Amber Road Restaurant and Lounge. Completed as of summer 2026, the thoughtful updates blend enhanced functionality with modern design, while reflecting the vibrant character and spirit of Vancouver. 

“Holiday Inn & Suites Vancouver Downtown is committed to making guests feel at home through comfort and convenience, and these renovations represent an exciting new chapter for the hotel,” said Philippe Gadbois, COO at Atlific Hotels. “The refreshed look and feel, together with our brand-new restaurant offering, give us confidence that these enhancements will delight returning guests while attracting new visitors.”

Guests are immediately welcomed into a fresh, modern lobby filled with natural light and surrounded by comfortable seating. Whether it’s connecting over happy hour at the new lounge bar, treating yourself to a service at the on-site spa, or maintaining your wellness routine in the upgraded 24/7 fitness centre, there are plenty of ways to unwind and recharge after a busy day.  

All 245 rooms and suites have been newly renovated with contemporary touches, including sleek, modern bathrooms and high-quality bedding designed to ensure a restful night’s sleep. Select rooms offer the added comfort of a private balcony and cozy sofa bed, while guests seeking more space can upgrade to a suite for an elevated stay.

New to the property, Amber Road Restaurant and Lounge draws its name and inspiration from the legendary trade route that once connected the Mediterranean to the Baltic Sea. Reflecting the route’s legacy of connection, Amber Road offers a welcoming gathering place where great food, thoughtful service, and meaningful moments come together. Open daily for breakfast, lunch, and dinner, the restaurant is complemented by a stylish lounge bar serving handcrafted cocktails and shareable bites, giving guests something to enjoy from morning to night.  

Corporate groups can choose from four versatile event spaces, accommodating eight to 225 guests and offering a range of features, including natural light and modern multimedia and audiovisual presentation options. From initial planning through to the final farewell, the hotel's experienced event planning and catering sales team manages every detail with care and precision, taking the stress out of the planning process and ensuring a seamless event experience.

Holiday Inn & Suites Vancouver Downtown is ideally located in the heart of the city, just a short walk from BC Place Stadium and steps from Rogers Arena, Yaletown, Robson Street, the Granville Entertainment District, and top attractions like Stanley Park and Granville Island. With convenient on-site amenities such as parking, car rental services, and flexible event spaces, alongside the renovated fitness centre, new restaurant and lounge, and Altum Spa & Wellness, the family-friendly hotel offers something for every type of traveller.

ABOUT ATLIFIC HOTELS

Atlific Hotels is one of Canada’s leading hotel management companies with offices in Montreal, Toronto and Vancouver. With over 65 years of experience managing well-known Canadian hotels, resorts, and extended-stay properties, the company has built its reputation as a leader in operating independent hotels and resorts as well as internationally recognized hotel brands such as Marriott, IHG Hotels & Resorts, Wyndham Hotels & Resorts and Hilton. Atlific is known for offering comprehensive accounting and reporting, information technology solutions and operational support, strategic revenue-generating sales and marketing plans and award-winning revenue management programs. For more information, please visit www.atlifichotels.com. 

FOR MEDIA INQUIRIES PLEASE CONTACT:
Hannah Rastrick or Mindy Cummings
Aerial Communications Group
647.401.8792 / 647.280.9978 
hannah@aerialpr.com / mindy@aerialpr.com

• Second consecutive year and tenth time the airline has taken home this honour since 2010
• Airline also wins World’s Best Business Class Lounge Dining for the Air Canada Signature Suite in Toronto for the third consecutive year
• Other honours include Best Cabin Crew in Canada and Best Economy On Board Catering in North America

Montreal (GLOBE NEWSWIRE)—Air Canada today was named the Best Airline in North America at the 2026 Skytrax World Airline Awards for the second year in a row. It represents the tenth time Air Canada has received this honour since 2010. Presented this year in London, UK, the Skytrax awards, which are based on customer satisfaction surveys of millions of global travellers, also recognized once again the Toronto Air Canada Signature Suite as the World’s Best Business Class Lounge Dining for the third straight year. Air Canada also took home additional honours for Best Cabin Crew in Canada, Best Economy On Board Catering in North America and Best Business Class Lounge in North America. 

Air Canada also moved up two spots and ranks 17th among the World’s Top 100 Airlines in 2026, the only North American carrier to make top 20.

“We’re incredibly proud to be named Best Airline in North America. On behalf of 40,000 Air Canada coworkers around the world, we thank our customers for their trust, loyalty, and for choosing to fly with us. Their recognition is especially meaningful because it reflects the views of the people who experience our products and services firsthand. This award belongs to our people, whose professionalism, dedication, and genuine care for our customers make moments of exceptional hospitality possible across our global network. I’m honoured to accept this recognition on their behalf and thank them for their commitment to elevating the customer experience,” said Mark Nasr, Executive Vice President & Chief Operations Officer at Air Canada. 

These awards recognize Air Canada’s leadership in the industry and its continued commitment to enhancing every stage of the travel journey, as recognized by customers worldwide. Over the past several years, the airline has introduced fast, free Wi-Fi sponsored by Bell, a mobile app that is an industry reference with its expanded functionality, complimentary premium snacks, wine and beer on all flights, and additional content on its award-winning in-flight entertainment system. Air Canada has also invested in new and upgraded lounges, streamlined airport processes, its award-winning Aeroplan loyalty program, and seamless intermodal travel options that allow customers to book air and ground transportation on a single ticket. Earlier this year, the airline also introduced the next generation of its cabin design with the entry into service of the Airbus A321XLR. The Glowing Hearted design delivers a distinctly Canadian experience, emphasizing comfort, care, and connection for all customers on every flight. 

About the Air Canada Signature Suite 

Air Canada presents two Signature Suite lounges for departing international customers at Toronto Pearson and Vancouver International airports. Recognized by the Skytrax World Airline Awards for the World’s Best Business Class Lounge Dining at the Air Canada Signature Suite at Toronto Pearson, our menu showcases Canada’s diverse ingredients through refined, locally inspired dishes that evolve with the seasons. The experience is complemented by a curated wine list featuring standout Canadian and international labels, emphasizing craftsmanship and the unique character of Canada’s wine regions. Our cocktail menu, crafted with premium ingredients and creative flair, draws from global trends to deliver a memorable, elevated experience. Designed to evoke a Canadian sense of place, each Signature Suite reflects the beauty, warmth, and sophistication of the country it represents. 

About the Skytrax World Airline Awards  

The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that is truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners. The awards are referred to by media around the world as “the Oscars of the aviation industry”. Skytrax pay all costs of the Survey and Awards process, with no sponsorship. There is no survey entry or registration fee, and awards event is free to attend and there are no charges or royalty payments for use of the award logos and results. The online survey operated from September 2025 to August 2026, and more than 100 customer nationalities participated. All survey entries were screened to identify IP and user information, with duplicate, suspect and ineligible entries deleted. Over 300 airlines are featured in the 2025/2026 survey results. The customer survey was offered in English, French, Portuguese, Spanish, Turkish, Chinese, Japanese and Korean. 

About Air Canada

Air Canada is Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. Headquartered in Montréal, Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, with more than 10 million members worldwide. Members can earn or redeem points on the world’s largest airline partner network of more than 50 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers a selection of vacation and Flight & Hotel packages, tours, cruises, car rentals, and experiences. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. For additional information, please see Air Canada’s TCFD disclosure. Air Canada shares are publicly traded on the TSX (AC).

Contacts:        media@aircanada.ca