Ignite a Sp@rk of inspiration. May 21, 2014 Issue

MAY 21, 2014

Meetings & Events
Corporate Travel Management
Incentives & Rewards

The fine art of delegating tasks is a must for business evolution and employee engagement. Bonnie O'Toole, a business trainer and president of Market Pursuits in Halifax says "proper delegating means retaining responsibility while coaching someone else to do the task." Even though we often feel that we can get work done quicker, more effectively and better ourselves, to truly accomplish large business objectives, you need to incorporate teamwork to get the job done. Here's how to finesse the hand-over to others within your organization.

Be specific:

Let teammates know exactly what you want, including deliverables, timelines and other guidelines. Avoid future problems by conducting a thorough and well-defined handoff. Also be clear about how employee contribution is important to the overall assignment.

Remain accountable:

Start with a small assignment that isn't critical or time-sensitive—something that will help everyone get used to the process.

Don't dump tasks:

Don't routinely dole out menial tasks that you wouldn't want to do yourself (like collating thousand of sales kits). Make sure the employee is qualified to handle the job and never give someone work that you must complete on your own (performance reviews, confidential reports, client meetings).

Be proactive:

Ensure the team has what they'll need to do the job and be ready to answer questions and provide clarity. Encourage them to bring any issues your way early on so their work stays on track.

Trust in team:

If you don't know the strengths and weaknesses of your colleagues, spend time learning who excels in certain areas (as well as your own fortes and flaws, so you can farm out accordingly).

Look for more team ideas at ignitemag.ca. To share your own best practices with other readers, meet us on facebook, twitter or at IgniteMeetingsConnect.

Editor's Choice

Get A Grip



Save the date


When: June 18 – 20, 2014
Where: New Orleans, LA
Why go: Three days of education, featuring breakout sessions and a speaker showcase plus two evening networking events in the Big Easy.
What's in it for you: Great networking opportunities with peers in the industry and hospitality industry suppliers.

More industry events at Ignitemag.ca

Good to know

Meetings Outlook
The newest installment of MPI Meetings Outlook predicts a rise in the use of hybrid and virtual meetings, and an optimistic viewpoint on overall business conditions for the rest of 2014. More than half of respondents (66%) say they expect an increase in virtual attendance and (51%) of organizations use virtual and hybrid technologies for meetings and events. European event professionals have adopted virtual technology to integrate onsite and remote meeting elements due to stagnant economic recovery. Canadian planners have been the least affected by economic uncertainty, so they feel less pressure to experiment with remote meeting technologies.

Air Canada Joins TSA PreCheck
Air Canada is the first international carrier to participate in the Transportation Security Administration (TSA) expedited screening program, TSA PreCheck. Travellers flying out of the U.S. on Air Canada will now have the opportunity to receive TSA PreCheck at American airports. Any Canadian traveller who is a member of NEXUS is allowed to use the TSA PreCheck screening lanes. TSA PreCheck allows pre-approved airline travellers to leave on their shoes, light outerwear and belt, keep their laptop in its case and their 3-1-1 compliant liquids/gels bag in a carry-on in select screening lanes. TSA PreCheck operations are available at more than 115 airports nationwide, with more than 40 of those locations offering expedited screening to Air Canada customers.

ICE Awards
Some new hardware will be available for members of Site Canada as the association reveals the ICE Awards for Incentive Creative Excellence. Two categories of awards will be presented for the first time this year at the Site Canada Education Day on October 28. The program excellence award will be for an incentive program designed and managed by a Site Canada member and applies to both group and individual travel incentive programs. Destination excellence will recognize a creative initiative that promotes the growth of the incentive travel market in general. The qualifying period for both awards is January 2013 to June 30, 2014. Application details will be posted on the Site Canada website by May 30. Submissions will be accepted until September 30, 2014.

Share your event news, case studies or story ideas with us here at ignitemag.ca.

Job code: Opportunities in the world of work

Water World
Facilitating educational seminars, trade shows, annual conferences and events is all part of the package as the event planner for the BC Water & Waste Association. You'll also provide support to the senior manager of member services in creating annual work plans, budgets and event marketing strategies. You will have at least three years of experience in a similar role and have exceptional attention to detail, time management and customer service skills.

Event-Based Marketing
If you thrive with the challenge of highly visible events, the BMO Financial Group is looking for a manager for its event-based marketing group in Toronto. You will guide and execute internal and external conferences and events to meet business objectives, while delivering great client experiences. You will work with senior level management to co-ordinate budget, briefing materials, event schedules and develop and implement event tracking to assess program effectiveness. Project management expertise, a minimum of five years experience and a CMP designation is preferred.
Campus Conference and Event Co-ordinator
This position covers a wide range of conference, visitor, meeting and special event services to internal and external users at the University of Toronto Scarborough campus. You will plan, organize and co-ordinate service requests and logistics for booking a variety of facilities. You will also be responsible for co-ordinating logistics for the Green Path summer program.
Wine-centric Event Coordination
Stratus Vineyards in Niagara-on-the-Lake, Ont., seeks an outstanding Event Coordinator to assist in the creation and delivery of memorable client programs. Specializing in wine-centric entertaining for intimate groups of 10-100, Stratus delivers exceptional experiences, ranging from guided tours and private tastings through interactive explorations of the wines to full-scale gourmet events. Knowledge of the wine industry and an event management certificate are assets. Interested candidates should submit resumes to Hayley Bishop, CMP, Corporate Sales & Hospitality Manager at hayleybishop@stratuswines.com.
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