Ignite a Sp@rk of inspiration. April 4, 2012 Issue

APRIL 4,2012
Ignite - a spark of inspiration

Politically motivated riots, civil war, and natural disasters are the daily fodder of daily headlines, but for corporate business travelers, those same headlines represent a very real and present danger when they're caught thousands of miles away from home. Destination intelligence, travel alerts and crisis management policies equip travel departments to provide assistance when employees need it most.

Many companies are providing enhanced security and medical assistance plans, available through travel management companies. Some offer 24-hour tracking for employees, depending on where in the world they are headed.

The Basics. Duty of care is a legal, as well as a moral obligation for employers to keep their employees safe, secure and healthy while they travel. Employers should have an integrated risk management strategy in place with policies and procedures and communicate those strategies to employees who regularly travel for business.

Background. The mission of the non-profit International SOS Foundation is to study potential health, safety and security risks linked to international and remote assignments. This website is a gold-mine of information about duty of care, with background research, checklists, downloadable documents and relevant Canadian legislation from the Criminal Code, the Canadian Labour Code and the duties of employees.


The 2011 Duty of Care and Benchmarking Study is a baseline for governance.

Company Packages. Carlson Wagonlit Travel has recently strengthened its partnership with iJET International, a leading provider of global intelligence and operational risk management. CWT Safety & Security provides comprehensive global service to enable their customers to locate travelers worldwide. Different service packages for small to mid-size organizations make travel risk management accessible to all companies.
Custom Solutions. David Hyde and Associates is a Toronto-based full service security management and business risk consulting practice. A two-part article on Canadian Business Travel Risks details an interdisciplinary approach is best when creating a risk management program to meet an appropriate standard of care.

Look for more corporate travel articles at ignitemag.ca. To share your own best practices with other readers, meet us on facebook or at IgniteMeetingsConnect.

National Meetings Industry Day

When: April 19, 2012
Where: Check your local MPI provincial chapter listings.
Why go:
From a "Meeting Trends" panel at the Edmonton chapter breakfast to an "Engage to Win" panel luncheon in Toronto, or "A Meeting Planner's Compass" discussion in Ottawa, event planners across the country are united in their commitment to the industry.
What's in it for you: Connect with colleagues, listen to some great speakers and excellent networking opportunities.

More industry events at Ignitemag.ca

good to know
Giving Back
Many incentive travel planners can tell anecdotal stories of how volunteering during a group travel excursion was one of the highlights of the trip. Now the Incentive Research Foundation Resource Center has published a study on Volunteerism and its Role in the Incentive Travel Market. Based on incentive travel in Germany, the paper details: reasons to engage in corporate social responsibility (CSR), the benefits of volunteerism, the challenges and problems connected with voluntary work and ISO definitions of CSR. The study includes a five-step plan of how CSR activities can be integrated into team-building events or incentive trips. If you're interested in the full study you can download it here.

Travel Safely
The responsibility for duty of care extends beyond Canadian borders when employees travel. A new e-Course developed by the Canadian Centre for Occupational Health and Safety offers practical solutions for increasing traveler safety. The one hour course covers basic threat and risk analysis steps; the essential components of a travel risk-management program; tips to ensure employees increased safety; and how to prepare managers to deal with a safety incident; including initial response and post-incident follow-up. The course is recommended for employees who travel for work frequently or managers or supervisors who deal with travelers on a regular basis. The e-course includes numerous quizzes to measure and encourage learning.

Multi-seat licenses offer increased discounts for larger companies. The course is offered in both official languages.

Reward Strategies for Retaining Talent
New research indicates that organizations need a viable and sustainable rewards strategy if they want to win in the war for HR talent. The 2012 Top Five Total Rewards Survey from Deloitte and the International Society of Certified Employee Benefit Specialists (ISCEBS) reveals that finding talented employees will be the most significant challenge to organizations over the next three years.

The annual survey identifies the top five priorities for 2012 for benefit management. The need for reward programs to attract, motivate and retain talented employees to effectively run the organization rated in the top five priorities, as well as the cost of providing health care benefits, and having a clear alignment of a rewards strategy with the business branding.

Share your event news, case studies or story ideas with us here at ignitemag.ca.

Special Memories
The Alzheimer's Society of London and Middlesex is looking for a Special Events Coordinator to oversee the planning, execution and wrap-up of the Society's special events. You'll have a minimum of two years experience in planning special events with the ability to work collaboratively with volunteers, staff and external organizations. Apply online here.

Creative License
If you've got a way with words, JPdL Toronto could use your services for writing creative proposals for prospective clients. Your expertise with destinations and site options will assist the sales department to achieve its goals and objectives. You'll also grow and maintain relationships with key industry partners and handle the smooth transfer of proposals from the sales department to the operations team. All the details are here.

Connected to Corporate
The Delta Meadowvale & Conference Centre needs a Corporate Group Sales Manager to extol the virtues of the multi-million dollar room renovations and the extensive meeting space. Strong communications skills, a degree or diploma in Hotel Management and three years of proven sales experience is a definite asset. Apply on the company website.


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