Current News
Check out the latest news from around the world by the industry's movers and shakers.
Check out the latest news from around the world by the industry's movers and shakers.
'BASIN Glacial Waters' to Open to Guests September 15, 2025
Lake Louise, AB—BASIN Glacial Waters, Fairmont Chateau Lake Louise's highly anticipated thermal bathing destination, is to officially open on September 15, 2025. The debut of the world class, indoor-outdoor facility is set to revolutionize wellness in the Canadian Rockies with its contemporary interpretation of a traditional bathhouse – embedded within the landscape of Banff National Park's high alpine.
Advanced reservations for access into BASIN Glacial Waters – at this time, available exclusively to hotel guests -- are to go live Friday, July 18, 10:00 a.m. MST.
A concept two decades in the making and realized by acclaimed AD100 Matteo Thun, BASIN Glacial Waters is inspired by the healing benefits of natural springs, thermal waters, and long-established wellness practices of Nordic sauna culture, yet reimagined through a luxury lens. Resting at an elevation of 1600m (5,200ft) with an uninterrupted vista of Canada's iconic Lake Louise and the impressive Victoria Glacier – the facility's mineral-rich, natural water source – BASIN is presented in minimalistic grandeur, with organic textures and a strong sensibility towards conscious sourcing and sustainability.
"Capturing the spirit of Lake Louise was at the heart of the architectural intention, to respect the richness of the landscape with a design that represents simplicity, purity, and the uniqueness of the location. Nature and the beautiful surroundings of the lake and the forest become the protagonist – architecture and interior the stage," says Matteo Thun of the concept.
Elements of water - from crushed ice to steam mists - are the basis; an invite to immerse into self-guided circuits flowing between varying heat and humidity states of the traditional Finnish and Bio Saunas, Aufguss Sauna, Steam Rooms, Hot Stone Massage Room, and Silent Salt Relax Room - with its gently warm glow from the Himalayan salt wall naturally ionizing the air. In addition, a series of diverse temperature pools, including the Reflexology Pool, Infinity Pool - spanning onto the outdoor terrace - and Kneipp Walk, for standing contrast bathing. Two wet treatment rooms further enhance the thermotherapy cycle, one of which modelled on a traditional Hammam for full-body exfoliation.
Guests can also opt to follow one of five thoughtfully curated wellness journeys – named "Trails" - for a preferred wellness outcome. The 'Stillness Trail' is a gentle sequence to soothe the nervous system and set the body into the perfect state for a deep rest, the "Presence Trail" for grounding and awareness – to counteract jet lag and calm an anxious mind.
Designed to be experienced to an individual's preferred pace and circuit sequence, BASIN allows for moments of introspective pause and solo reflection combined with spaces for quiet social gathering. The 'Glacier Lounge' is an open, communal space to rehydrate and restore indoors, with a menu of simple, light, freshly prepared dishes. A selection of elixirs, tonics, nootropics and adaptogens will also be on hand - and for a sense of occasion, premium Champagne and craft beverages will complement the experience.
The 'Aufguss Ceremony', its roots in European sauna practices, will be a BASIN signature. Led by world-renowned "sauna masters" performing traditional oil-infused steam rituals to an intimate group of guests within the outdoor Aufguss, ceremonies will take place throughout the day.
As a "Fairmont first", poised to become a flagship for the Group's latest wellbeing platform, BASIN Glacial Waters sets the stage for an entirely new, and elevated, response to wellness travel within Canada.
"Wellness at Fairmont has always been about creating meaningful experiences; and now, BASIN represents an evolution of this", says Emma Darby, Global Vice President Spa & Wellness, Fairmont Hotels & Resorts.
Darby continues: "Our vision with this concept was to create an all-sensory space that felt both intentional and immersive, where guests can slow down, take a breath, and feel genuinely restored – all the while, set against the exquisite backdrop of Lake Louise. The BASIN experience is not prescriptive but is instead, deeply connected to the landscape and focused on the guest's individual mindset. This exciting addition into our global portfolio demonstrates our commitment to innovation, and how the brand is responding to - and seeking to exceed - modern guest demand for luxury wellness experiences."
Tracy Lowe, General Manager, Fairmont Chateau Lake Louise, adds: "The introduction of BASIN Glacial Waters marks a new chapter for Fairmont Chateau Lake Louise, the cornerstone of a reimagined resort experience. Set to become a sought-after wellness destination in its own right, its debut signifies the completion of a transformative investment of $130MM across the property - including the renovation of guest rooms and suites, and a redesign of the hotel's Fairmont Spa. It truly is a remarkable milestone year for our heritage hotel that has graced the shores of Lake Louise for over a century."
From opening, BASIN will be accessible daily and year-round, the indoor-outdoor nature of the thermotherapy experience shifting with Lake Louise's dramatic seasonal changes. The 'BASIN Signature Retreat' has been designed for guests seeking a wellness-inspired resort stay, featuring BASIN access, a 'Glacier Lounge' tasting, and guided wellness-in-nature experience. Further, guests can partake in the resort's diverse program of wellness-focused outdoor activities, such as small-group Forest Bathing, a Silent Meditation Walk to find presence within the alpine, or a natural cold plunge with guided breathwork in the glacial waters of Lake Louise itself.
Both the 'BASIN Signature Retreat' and reservations for BASIN access go live Friday, July 18, 10:00 a.m. MST. Access passes for non-hotel guests are to be introduced at a later date.
About BASIN Glacial Waters
BASIN Glacial Waters offers an all-sensory thermal bathing experience for wellness seekers desiring a world-class journey of reflection, restoration, and vitality. Set in the dramatic landscapes of Lake Louise, it connects guests to the raw elements and natural rhythm of its grand surroundings. Consciously designed and bathed in minimalistic luxury, it provides a deeply intentional and fully immersive wellness journey.
To view the BASIN Glacial Waters Press Kit, see here.
For BASIN Glacial Waters' FAQs see here.
TheBasin.com
About Fairmont Chateau Lake Louise
Surrounded by soaring mountain peaks, the majestic Victoria Glacier, and a glistening turquoise lake, Fairmont Chateau Lake Louise offers 5-star luxury amid unparalleled natural beauty. Originally built as a base for outdoor enthusiasts and alpinists over 100 years ago. Fairmont Chateau Lake Louise is a year-round resort offering an array of activities, from guided mountain tours, world-class skiing in the winter, to scenic hiking, canoeing and a variety of outdoor pursuits in the summer. Guests can unwind with an indulgent spa treatment or take part in thoughtfully designed wellness programming that nurtures both mind and body, before savoring seasonally inspired cuisine. Little ones are also taken care of with exclusive Kid's Adventure Camp activities. Each of the 539 rooms and suites are elegant and polished, yet understated and inviting. For an elevated stay, the exclusive Fairmont Gold floor provides lounge access, dedicated concierge service, private check-in, and more - delivering a personalized escape in one of the world's most breathtaking destinations.
About Fairmont Hotels & Resorts
Fairmont Hotels & Resorts is renowned for the international luxury hospitality brand's unrivalled portfolio of more than 96 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. From grand hotels to urban retreats, since 1907 Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – renowned addresses such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, Fairmont Doha and Fairmont The Palm in Dubai. Fairmont hotels are the social epicenters of their cities—iconic gathering places where people, culture, and ideas converge. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,600 properties throughout more than 110 countries, and a participating brand in ALL Accor, a booking platform and loyalty program providing access to a wide variety of rewards, services and experiences.
fairmont.com | all.com | group.accor.com
New York City—Waldorf Astoria New York today begins offering the first looks at a meticulous restoration of the hotel’s iconic architecture with sophisticated designs during an opening season for the world-famous hotel. Over the coming weeks, the hotel will fully bring to life experiences that define the next era of modern luxury.
Guests can now book stays at Waldorf Astoria New York in reimagined guest rooms and suites. Reservations are also available for the hotel’s three distinctive food and beverage experiences — Chef Michael Anthony’s signature brasserie Lex Yard, the legendary Peacock Alley, and the Japanese dining concept Yoshoku.
On September 1, the hotel’s 43,000-square-feet of meetings and events spaces will make their grand return, including the legendary Grand Ballroom and Basildon, Jade and Astor Rooms. Guests can also look forward to the opening of Guerlain Wellness Spa.
“The Greatest of Them All” – as Conrad Hilton famously described the landmark property – recaptures the hotel's original 1931 splendor with the handiwork of hundreds of artists and skilled craftspeople, once again setting the benchmark for luxury hospitality globally while offering guests and residents an unparalleled experience in the heart of Manhattan.
“In many ways, Waldorf Astoria New York is the most important hotel in the world. It is the original luxury property and the place where luxury service was perfected. It not only holds a special place in Hilton’s history, but also in modern history,” said Chris Nassetta, president and CEO, Hilton. “Today, we build on this legacy as we mark the start of a new chapter for this iconic property. We look forward to once again welcoming guests to experience its timeless charm and modern enhancements, as this hotel and Waldorf Astoria properties around the world set the standard for luxury stays.”
Transformation through Design
The masterful transformation of Waldorf Astoria New York was led by renowned architects Skidmore, Owings & Merrill (SOM), with hotel interiors by Pierre-Yves Rochon (PYR) and residential interiors and amenities designed by Jean-Louis Deniot. The reimagined property recaptures the grandeur of the hotel’s original Art Deco architecture and rich history, while seamlessly integrating contemporary furnishings, cutting-edge technology, and high-end finishes for the next generation of travelers.
SOM’s work is a blend of preservation, restoration, and adaptive reuse, and the interplay between all three approaches informed thousands of decisions over the course of design and construction.
Through in-depth archival research and a close collaboration with the Landmarks Preservation Commission, SOM preserved the integrity of the original 1931 design of Waldorf Astoria New York while positioning the building for its future. The tower is both an exterior and interior landmark, with 62,000 square feet inside designated by the commission—making the transformation of the historic property one of the largest preservation and adaptive reuse projects in New York City’s history.
Throughout all of the building's landmark interior, the restoration celebrates the hotel's storied legacy, while improving access, creating more space, and introducing new pathways for natural light. Guests will also notice the careful preservation of the hotel’s beloved murals, with some of these vibrant artworks dating to the 19th century, restored by ArtCare Conservation.
The interior design of Waldorf Astoria New York was entrusted to Pierre-Yves Rochon (PYR), whose expertise in working with landmark buildings and large-scale luxury hospitality projects has been built over decades. Beyond the restoration of heritage spaces and the redesign of guest rooms, the true challenge lay in understanding the building as a whole, its architecture, its history, its constraints, and projecting it into a new operational and experiential era.
The design establishes a deliberate spatial sequence, from enclosed, intimate thresholds to expansive, light-filled volumes, articulated through material and tonal consistency. In the new reception area, the same marble used for the historic Peacock Alley columns was employed to construct the fireplace, ensuring visual continuity. Portoro marble, mosaics, and restored decorative features were preserved and repositioned in dialogue with contemporary interventions such as integrated lighting systems, automated curtains, and custom-designed furniture. PYR selected a palette of neutral, mineral tones to amplify the clarity of volumes and the presence of original materials. Every element was calibrated to serve the architectural order and support a coherent experience across the hotel.
Food & Beverage
Renowned for its culinary mastery as the birthplace of groundbreaking innovations and unforgettable hospitality, reservations are now available on resy.com for the hotel’s three distinctive food and beverage experiences — the signature brasserie Lex Yard, the legendary Peacock Alley, and the Japanese dining concept Yoshoku.
Peacock Alley: Peacock Alley, a favorite of New Yorkers for decades, makes its return with impeccable design, signature cocktails, and five-star service synonymous with the Waldorf Astoria brand. The legendary Peacock Alley, once frequented by fashionable guests, remains the heart of Waldorf Astoria New York. Linking Park Avenue, Lexington Avenue and Library Lounge, it serves as the hotel’s main thoroughfare. Here guests will find the historic Waldorf Astoria Clock and Cole Porter piano. Restored to its former glory and positioned in the center of Peacock Alley, the Waldorf Astoria Clock was crafted in London for the 1893 Chicago World’s Fair. A fixture at both the hotel’s Fifth Avenue and Park Avenue locations, guests are invited to once again say, “meet me at the clock.” The clock has now become an icon at many Waldorf Astoria properties and a symbol of the brand globally. Additionally, guests, locals and residents can expect entertainment from artists at the Cole Porter Piano. Legendary pianist and composer Cole Porter was a longtime resident at the hotel and his Steinway piano, which was gifted to him by hotel staff, has been carefully restored and relocated to its permanent home in Peacock Alley.
With its illustrious history, Peacock Alley continues to embody the hotel's legacy as a lively center for social events and unforgettable experiences in the heart of New York City. Award-winning mixology expert Jeff Bell, managing partner of the globally renowned speakeasy Please Don’t Tell (PDT), worked alongside the hotel team to curate the beverage programs for Peacock Alley and Lex Yard. The cocktail menu honors the legacy of classic New York cocktail culture while redefining the hotel bar experience. Light bites and bar staples created by the hotel’s culinary team, helmed by Executive Chef Patrick Schaeffer, accompany Peacock Alley’s cocktail menu for breakfast, lunch and dinner.
Lex Yard: Lex Yard is Waldorf Astoria New York’s signature restaurant, led by acclaimed Chef Partner Michael Anthony and located at the corner of Lexington and 50th Street. Designed by AvroKO’s New York studio, the two-story, 220-seat American brasserie captures the dynamic spirit of the city through contemporary cuisine and thoughtful design. The menu celebrates seasonal ingredients and refined technique, with standout dishes like the Royal Ocsiètre Gold Caviar Sando and Slow-Poached Halibut with Borscht Sauce — each reflecting Chef Michael Anthony’s expressive, ingredient-driven approach. A casually elegant dining room and lively bar featuring cocktails by Jeff Bell welcome hotel guests, New Yorkers, and residents of Waldorf Astoria Residences New York for breakfast, lunch and dinner. Two private dining rooms on each floor accommodate up to eight guests individually or 16 when combined.
Yoshoku: Just steps from Park Avenue, Yoshoku is an intimate dining destination inspired by the visual and architectural storytelling of the historic Waldorf Astoria. Set beside the iconic 148,000 hand-cut tile “Wheel of Life” mosaic by Louis Rigal and neoclassical murals honoring the rituals of food and gathering, Yoshoku offers a kaiseki-inspired menu, the pinnacle of Japanese culinary tradition, reimagined through a New York lens. The six-course tasting traces the arc of life, from birth to memory, with dishes like Grilled Lobster with clarified butter, Toro Tartare with Caviar, and King Crab with Tosazu Jelly, all balancing purity and precision. Guests may also opt for à la carte selections crafted with the same artistry. A refined beverage program rounds out the experience with sake, Champagne, Japanese spirits, and signature cocktails such as the Sendai.
Guest Experience
Guests can now arrive at the hotel via three entrances including a discreet porte-cochère on 49th Street between Lexington Avenue and Park Avenue – the only hotel porte-cochère available in Manhattan – or via Park Avenue or Lexington Avenue between 49th and 50th streets. Returning atop the exterior of the Park Avenue entrance is the iconic and restored “Spirit of Achievement” statue from Icelandic artist Nina Saemundsson, serving as a symbol of perseverance, ambition and innovation. The art installation has been perched on the entryway since the hotel opened in 1931.
Upon arrival, guests will also notice a dramatic shift in the hotel team member’s wardrobe collection which Waldorf Astoria New York designed in collaboration with British couture designer, Nicholas Oakwell’s NO Uniform. The new wardrobes present a fashion-forward and functionally tailored approach that is rooted in the building’s art deco heritage and inspired by the city’s dynamic fashion scene.
Another tribute to the timeless artistry reimagined for a new era is the hotel’s signature scent, 301 Park Avenue, created in partnership with luxury fragrance house Fueguia 1833. The scent, named after the address of the legendary hotel, has been integrated throughout the property’s public spaces and residences and will instantly transport guests from the moment they walk through the doors.
Accommodations
Following the hotel’s transformation from a 1,400-room hotel to 375 hotel guest rooms and 372 residences, Waldorf Astoria New York will offer some of the largest guest rooms and suites in Manhattan, with the majority of the hotel’s guest rooms exceeding 570 square feet. Guests will experience modern design with a residential feel, with expanded layouts and spacious bathrooms.
With more than 11 different guest room categories, rooms are meant to feel like private apartments, featuring distinct yet connected zones for living, working, and sleeping. Featuring soft leathers, polished woods and tailored upholstery in a palette of light neutral tones, guest rooms will provide a respite from the bustle of Manhattan. Custom furniture and artisanal hardware elevate the hotel’s sense of luxury and exclusivity, with a bespoke bar in each room.
Marble-finished spa-like bathrooms feature walk-in showers, separate toilets, and dressing areas, with a direct path from the dressing area to the guest room door, making it easy to unpack luggage. Every detail, from hand-finished leather to custom lighting, reflects Art Deco craftsmanship and timeless quality.
Waldorf Astoria Residences New York
Since opening in 1931, Waldorf Astoria New York has been the residence of choice for world leaders, celebrities, and the global elite. Now, following an unprecedented restoration, a new era of contemporary living has arrived above the legendary hotel, bringing a world-class residential lifestyle to the heart of Midtown Manhattan with Waldorf Astoria Residences New York. The 372 condominium residences, with interiors and amenities by internationally acclaimed interior designer Jean-Louis Deniot, range from gracious studios to opulent four bedrooms and penthouses, including several marquee residences with expansive private terraces. As part of the exclusive turnkey program with B&B Italia Group, residents will have the option to purchase furnished residences curated by the highly esteemed design firm.
Residents enjoy priority access to the unrivaled services of the hotel while maintaining a discreet residential experience separate from the hotel, as well as 50,000 square feet of private residential amenities.
Waldorf Astoria New York is located at 301 Park Avenue New York, New York 10022. Visit waldorfastorianewyork.com for more information or follow along on Instagram at @waldorfnyc and on Facebook at @WaldorfAstoriaNewYork.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,600 properties and nearly 1.3 million rooms, in 139 countries and territories.Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 218 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X,LinkedIn, Instagram and YouTube.
About Waldorf Astoria Hotels & Resorts
Waldorf Astoria Hotels & Resorts is an award-winning portfolio of 36 iconic properties, each embodying a distinct sense of place through sincerely elegant service, one-of-a-kind experiences, and culinary mastery in landmark destinations around the world. Waldorf Astoria New York is now open, marking a defining moment for the brand, reintroducing a legend while ushering in a new era of luxury. Inspired by their timeless environments, Waldorf Astoria hotels deliver an effortless experience seamlessly, creating a true sense of place for guests through stunning architecture, the famous Peacock Alley, refined art collections, Michelin-starred dining and elevated in-room amenities. In addition to the brand’s world-class hotel offerings, Waldorf Astoria boasts a global residential portfolio that provides the comfort of a private home combined with unsurpassed amenities and high-touch service. Waldorf Astoria is part of Hilton, a leading global hospitality company. Experience an unforgettable stay at Waldorf Astoria Hotels & Resorts by booking atwaldorfastoria.com or through the industry-leading Hilton Honors app. Hilton Honorsmembers who book directly through preferred Hilton channels have access to instant benefits. Learn more about Waldorf Astoria Hotels & Resorts atstories.hilton.com/waldorfastoria, and follow the brand on X and Instagram.
About Waldorf Astoria New York
Waldorf Astoria New York has been a fixture of New York City society for more than a century, earning its place as a beacon of sophistication and elegance in the cultural capital of the world. When the hotel opened in 1931, it had such grandeur that Hilton founder Conrad Hilton declared the property “The Greatest of Them All.” Following a meticulously and thoughtfully-crafted restoration effort led by renowned architects from Skidmore, Owings & Merrill and interior design by Pierre-Yves Rochon, the property retains the scale and beauty of the original Art Deco architecture reimagined with fresh contemporary furnishings that pay homage to the original Waldorf Astoria New York while ushering in a new era for the hotel and building upon Conrad Hilton's vision. The 375-room hotel features some of Manhattan’s largest rooms and suites that embody the spirit of New York. Above the hotel sits 372 private residences, ranging from studios to four bedrooms, with interiors designed by Jean-Louis Deniot and access to 50,000-square-feet of amenities. Unmatched culinary offerings include Lex Yard, a standout signature restaurant helmed by acclaimed Chef Michael Anthony, the return of Peacock Alley in partnership with renowned Mixologist Jeff Bell and Yoshoku, a Japanese dining experience. On September 1, the property will debut 43,000 square feet of modernized event space including a striking new opera-inspired Grand Ballroom set to be the crown jewel of New York City’s entertainment scene. In addition, hotel guests, residents and visitors have access to a holistic wellness program, including a state-of-the-art fitness center along with Guerlain Wellness Spa spanning 20,000 square feet, opening later. Visit waldorfastorianewyork.com for more information or follow the hotel on Instagram at @waldorfnyc and on Facebook at @WaldorfAstoriaNewYork.
Media Contacts
Michelle Myers
Hilton
Michelle.Myers@hilton.com
Hall PR
For Food & Beverage-specific inquiries
waldorfnyfb@hallpr.com
J/PR
wanyall@jpublicrelations.com
Located Along the Baja California Coast, the 96-Room Property will Blend Thoughtful Design with Beachfront Relaxation and Authentic Charm
Loreto, Mexico/CNW/—Danzante Bay, a 741-acre master-planned resort community set amidst the Sierra de la Giganta mountains and the Sea of Cortez, announces its latest development: Mailena. Set to open in late summer 2026, Mailena will be Loreto's first wellness resort and adults-only property, catering to couples, groups and solo travelers alike. The debut of the luxury beachfront resort will usher in a new era of elevated, experiential offerings for the growing community tucked away along the eastern coast of Mexico's Baja California Peninsula.
"Mailena represents the next chapter in Danzante Bay's evolution," said Luz Maria Torres, developer of Danzante Bay. "Our vision is to create a holistic sanctuary where guests can prioritize their wellbeing while connecting with the area's magical qualities and breathtaking natural beauty through thoughtful design, cutting-edge wellness technology and curated destination experiences."
The boutique oceanfront hotel will feature 96 upscale guest rooms including a blend of suites, casitas and one-bedroom penthouses, each carefully crafted to reflect the resort's playful spirit and immerse guests in nature. Additional resort amenities will include an oceanfront pool, a panoramic restaurant and bar overlooking the ocean, a beach club and access to the award-winning TPC Danzante Bay, an 18-hole golf course from Rees Jones boasting some of the most striking holes in golf. Holistic dining will also be a highlight, with several on-site culinary experiences focused on whole ingredients, local produce and functional nutrition designed to support vitality and individual wellness goals. Standout activities include cultural city tours, hiking, snorkeling and exploring the "Aquarium of the World," ATV desert tours, sport fishing excursions and surfing. The charming city of Loreto is rich with culture, beautiful colonial architecture and history dating back to 1697.
Designed by renowned Mexico-based firm Broissin, the architectural concept is rooted in sustainability, drawing inspiration from the native landscape, vegetation and climate. An earth toned color palette, locally sourced stone and soft wood accents will be used throughout to create a calming, organic aesthetic. The property will be composed of three interconnected yet distinct zones, each anchored by a bespoke architectural focal point. The lobby, centered around a living olive tree, symbolizes resilience and longevity. The Wellness Center, located at the heart of the resort, will feature a cenote-style water element designed for introspection and renewal. Lastly, the signature restaurant, set against panoramic ocean views, will feature an indoor/outdoor pool that blurs the line between land and sea.
"Mailena is a place where architecture listens, breathes and flows in harmony with nature," said David Suárez, architect and partner at Broissin. "We were inspired by the mystical relationship between desert and sea in Loreto. The resort is a tribute to the region's natural contours and undulating topography, with wellness at its core. Every element is intended to evoke a sensory experience that envelops guests in a profound sense of personal reconnection and serenity."
At the heart of Mailena will be the Wellness and Longevity Center, an immersive space designed for rejuvenation. Guests will have access to science-based, personalized wellness programs and an impressive array of amenities including a central pool, sensory deprivation tanks, steam rooms, saunas, snow room for contrast therapy, biohacking technology suites and more. Specialty treatments, such as shiatsu massages in the pool, offer the soothing, therapeutic embrace of warm water. Guests will find additional spaces dedicated to health and fitness spread across the property, including a state-of-the-art gym and yoga and Pilates studios.
Perched on a secluded beach within the Loreto Bay National Marine Park, a UNESCO World Heritage site, Danzante Bay is also home to the award-winning Villa del Palmar at the Islands of Loreto hotel and TPC Danzante Bay, the only TPC-designated course in Mexico. For guests seeking a longer-term, authentic Mexican lifestyle intertwined with nature and luxury, homes are available for sale starting at $1.4 million and lots are available from $650,000. In addition, residents of Mantarraya, an exclusive community of 43 luxury condos and penthouses, will have access to Mailena's wellness facilities, dining and amenities.
Loreto is the only Pueblo Mágico—a special designation granted by the Mexican government to towns recognized for their cultural and natural richness—with an international airport. The destination continues to draw discerning travelers seeking unspoiled beauty, world-class golf, laid-back energy and abundant wildlife. Direct flights are available from San Francisco, Los Angeles, Tijuana, Phoenix, Dallas and Calgary.
Reservations are expected to open in March 2026. For more information on Mailena, please visit http://mailenawellnessresort.com/ and @mailena_wellness_resort.
About Mailena by Danzante Bay:
Mailena is a boutique luxury wellness resort opening in Loreto, Mexico in late summer 2026. Thoughtfully integrated into its natural surroundings, the resort combines luxury and functionality with immersive wellness facilities, sustainable architecture and serene design. Designed by Mexico-based firm Broissin, the property features luxurious accommodations and spaces that blend with the surrounding natural landscape, bespoke wellness facilities and programming, mediterranean-inspired dining and abundant outdoor activities.
SOURCE Mailena
Whistler—Four Seasons Resort and Residences Whistler is recognized as the #1 Resort in Canada in the 2025 edition—and 30th anniversary—of Travel + Leisure’s World’s Best Awards. Voted by the magazine’s devoted readers, this prestigious distinction celebrates the resort’s continued dedication to delivering exceptional guest experiences in one of the world’s most breathtaking mountain destinations.
The Travel + Leisure World’s Best Awards is an annual celebration of excellence, where discerning global travellers rate the finest in hospitality—from resorts and hotels to airlines and destinations. The achievement of Four Seasons Whistler underscores its unwavering commitment to creating a seamless blend of alpine adventure and restorative wellness, all set against a backdrop of remarkable natural beauty.
“Every season is an opportunity for us to offer our guests and team members unparalleled experiences that will be remembered for a lifetime,” says Chelan Goonetilleke, General Manager of Four Seasons Resort and Residences Whistler. “We take great pride in crafting moments of joy and connection that reflect the genuine care our team brings to every guest experience.”
Nestled in the heart of the mountains, Four Seasons Resort and Residences Whistler offers a serene escape, where the warmth of Canadian hospitality meets effortless elegance. From rejuvenating spa rituals to indulgent dining at SIDECUT Steakhouse and Braidwood Tavern, the resort is a haven for those seeking both tranquillity and the exhilarating spirit of the outdoors.
Rooted in an enduring dedication to excellence, Four Seasons Whistler continues to raise the bar for alpine luxury. This recognition from Travel + Leisure is both a proud honour for the team and a gracious invitation to experience the magic of Whistler through the distinctive lens of Four Seasons service and craftsmanship.
For more information about Four Seasons Resort and Residences Whistler or to make a reservation, click here or call +1 800 819 5053.
Press Contact:
Carolina Pires
Director of Public Relations and Communications
4591 Blackcomb Way
Whistler, British Columbia V0N 1B4
Canada
Grenville-sur-la-Rouge—Hôtel du Lac Carling, is rising for the ashes as a new chapter opens for this emblematic place in Grenville-sur-la-Rouge in the Lower Laurentians.
A fire of November 2024 ravaged part of the Hôtel du Lac Carling. The remaining unaffected 50 out of 98 rooms along with the golf course, was acquired by The Homans Group at 5.5M from Olymbec. They manage 3 establishments under the name Les Chalets Nature, with over 140 rooms with a 480-visitor capacity, in addition to the Belgium restaurant Chou de Bruxelles in Sherbrooke Quebec.
According to Operations Manager Gabrielle Homans (36) "Our goal is to restore and a completely revitalize the hotel complex"
"This is a fabulous project with challenge and we are ready" says President of Immeubles Homans, Olivier Homans. The Homans family is ready to inject a 20-million-dollarbudget to accomplish this project in time for May 2026. The initiative will stimulate the local economy throug construction work while restoring 50+ permanent hotel jobs. It will become a sought-after filming location for the film industry.
The Homans family, is recognized for its expertise in: commitment to sustainable development and the enhancement of heritage projects such as: Domaine 360, Eastman Club, Domaine du Lac Long, and now Hôtel du Lac Carling.
A family project with strong values
The Homans Group is a family-run business of Belgian origin with over 20 employees.The company is driven by a common passion for hospitality, catering and sustainable real estate. The Hôtel du Lac Carling reconstruction project is founded on sustainable development principles: reuse and revaluation of materials and integration of eco-responsible practices. The objective is to create a warm and authentic space, conducive to relaxation, events and discovery of the region.
Olivier Homans: President and Project manager, ideologist and founder of Le Groupe Homans. A passionate real estate entrepreneur, he supervises and coordinates major development projects.
Gabrielle Homans: Director of operations, Gabrielle oversees all logistics & aspects of the customer experience with all establishments as well as her restaurant Le Chou de Bruxelles in Sherbrooke.
Dominique Hupin & Jean-Louis Homans: they oversee accounting and business management for Immeubles Homans.
The Lac Carling Hotel is located at 2255 Route 327 Nord, Grenville-sur-la-Rouge.
info@leschaletsnature.com www.LESCHALETSNATURE.COM 819-674-4848
Folsom, CA—ConferenceDirect is proud to announce the successful execution of its second carbon neutral Annual Partner Meeting, underscoring the company's ongoing commitment to environmental responsibility and sustainable event practices. Held in partnership with Travel Portland, this milestone event marks another meaningful step toward a greener future.
As a global leader in meeting and event solutions, ConferenceDirect embraces the urgent need to reduce its environmental impact. The initiative aligns with the United Nations Sustainable Development Goals (SDGs), a global framework adopted in 2015 to promote peace, prosperity, and sustainability for people and the planet.
In support of these goals, ConferenceDirect has committed to reducing its carbon footprint by 30% by 2030, reinforcing its role as a responsible industry leader dedicated to driving positive changes across the meetings and events landscape.
"We're proud to have achieved carbon neutrality for our 2025 Annual Partner Meeting, our largest and most impactful event of the year," said Larry Hanson, Chief Marketing & Sustainability Officer of ConferenceDirect. "This milestone reflects our deep commitment to sustainability and the incredible collaboration between our team and partners who helped make it possible."
The 2025 Annual Partner Meeting was held from March 16-20, 2025, at Pennsylvania Convention Center and Philadelphia Marriott Downtown. With 955 attendees and a total of 2,452 room nights, this event demonstrated ConferenceDirect's ability to host large-scale, impactful gatherings while maintaining a strong focus on environmental responsibility.
To achieve carbon neutrality, ConferenceDirect implemented a variety of sustainable practices throughout the event planning and execution stages.
Key measures included:
Planning Guidelines: Lead planners followed the planning guidelines established by the Events Industry Council for their Sustainable Events Standards Certification.
Carbon Offsetting: Offsetting all emissions generated by the event through verified carbon offset projects. Carbon offsets were purchased through Evertreen, resulting in the planting of a total of 6,900 trees in Brazil, Cambodia and Congo of behalf of ConferenceDirect since 2024. This effort is aimed at offsetting the CO2 emissions produced by the Annual Partner Meeting. Carbon purchases were certified via Verra. To see more details on this please go to: https://www.evertreen.com/forest/6690fb6a9e835
Resource Efficiency: ConferenceDirect reduced waste by minimizing the use of single-use plastics and implementing comprehensive recycling programs.
Eco-Friendly Materials: ConferenceDirect utilized sustainable materials for event signage, badges, and promotional items.
ConferenceDirect extends its gratitude to Pennsylvania Convention Center and Philadelphia Marriott Downtown who also supported this event.
Looking ahead, ConferenceDirect remains committed to its sustainability goals, continuously seeking innovative ways to reduce its carbon footprint and promote environmental responsibility across all its events. By aligning with the SDGs, ConferenceDirect aims to create lasting positive impacts on both the industry and the planet.
For more information about ConferenceDirect's sustainability initiatives and upcoming events, please visit: https://conferencedirect.com/customers/green-meetings/
About ConferenceDirect
ConferenceDirect, headquartered in Folsom, California, is a full-service global meetings solution company. Our diverse portfolio of services includes Virtual/Hybrid Meetings, Site Selection & Contract Negotiation, Conference Management, Housing & Registration Services, Event Technology, Strategic Meetings Management Programs, Incentive Programs, Cruise Services, Experience Design, Green Meetings, Vendor Management, and Marketing Support. With over 450 associates managing more than 13,000 meetings, conferences, and events for over 4400 customers, ConferenceDirect is committed to delivering innovative and professional solutions. For more information, visit www.conferencedirect.com
Mission Statement
ConferenceDirect partners with organizations to help them achieve their goals and create memorable experiences for their attendees. With proven global experience, professionalism, and innovative meeting solutions, our team is dedicated to your success.
Signature Events
ConferenceDirect is committed to providing educational opportunities for our customers. Signature events, based on revenue qualifications, are exclusive opportunities available to our current customers for market-specific education.
CD Caring and Connecting
ConferenceDirect supports programs and organizations that impact wellness, corporate responsibility, and sustainability, including Corporate Social Responsibility, Diversity and Inclusion, Sustainability and Green Meetings, Human Trafficking Awareness, Healthy Eating and Menu Planning, Wellness Programs, and Associate Council.
PRESS CONTACT: LARRY HANSON, Chief Marketing & Sustainability Officer
EMAIL: larry.hanson@conferencedirect.com
Marking Marriott’s first luxury hotel and residential offerings in Calgary, W Calgary & JW Marriott Calgary, along with an Autograph Collection Hotel, are set to deliver a new standard of hospitality in the heart of the city.
Marriott International, Inc. and Truman announced today plans to open three hotels in Calgary, including W Calgary, JW Marriott Calgary, and an Autograph Collection Hotel on Stampede Park. These brands are poised to transform the hospitality landscape in Calgary and will debut as part of a dynamic, mixed-use development ideally situated within the city’s rapidly evolving Culture + Entertainment District.
The development of the Autograph Collection, W Calgary, and JW Marriott Calgary, expected to open in 2028, 2029, and 2030 respectively, will be led by Calgary-based, joint-venture partners Truman and Louson. Planned to be two of Western Canada’s tallest residential towers and located at 15 Ave and Macleod Trail S.E., W Calgary and JW Marriott Calgary are set to redefine luxury in the city, offering elevated living and travel experiences in the city.
"We are incredibly excited to announce our newest hotel development right here in our hometown of Calgary," said Tony Trutina, Chief Operating Officer of Truman. "As a Calgary-based and family-owned company, we have a deep commitment to this city, and we believe this project will be a significant catalyst for the local economy. Beyond creating numerous construction jobs, these hotels are expected to generate substantial long-term employment opportunities, boost tourism, and support local businesses through increased visitor spending. We are immensely proud to invest further in Calgary's future and contribute to its vibrant growth."
Truman brings a uniquely grounded perspective and vested interest in the city’s long-term success. With the company’s longstanding history of delivering high-quality residential, commercial, and mixed-use projects across the region for over 40 years, the development will be guided by a team that intimately understands Calgary’s character, community needs, and economic landscape.
“As Marriott continues to expand our hospitality options in Canada to meet the diverse needs of guests, owners and developers, W Calgary, JW Marriott Calgary, and the Autograph Collection Hotel are poised to usher in an unparalleled level of hospitality to this high-energy city,” said Paul Cahill, Chief Operating Officer, Canada, Marriott International. “We are thrilled to closely collaborate with Truman and Louson, whose combined passion and love for Calgary will be a perfect complement to the elevated service that guests have come to expect from the Marriott Bonvoy portfolio.”
Bringing W Hotels signature bold and creative energy to the city, the 69-story W Calgary tower is set to feature 157 guest rooms, including 27 suites, and 239 branded residences. Guests will enjoy one-of-a-kind amenities, including a 7,500 sq. ft AWAY Spa, specialty restaurant, 16,259 sq. feet of meeting space, the brand’s signature Living Room, an expansive FIT studio, and a rooftop bar. Residents will also have exclusive access to the facilities and a dedicated private entrance.
The 62-story JW Marriott Calgary is set to offer 248 guestrooms and 120 branded residences, each meticulously designed to embody the brand’s world-class approach to well-being and luxury hospitality. Guests and residents will enjoy 32,500 sq. feet of meeting space, an indoor and outdoor pool, the brand’s signature JW Market, a tranquil JW Garden, a curated retail area, and more.
This builds upon Truman’s recently announced partnership with Calgary Stampede to deliver a 320-key hotel on Stampede Park, which will officially operate under Autograph Collection Hotels. With an official name to be announced at a later date, the full-service property will be reflective of the premium lifestyle brand’s clear vision that makes each property individual, special, and ‘Exactly Like Nothing Else,’ and is planned to include 320 guestrooms and 15,000 square feet of meeting and event space. Within 14,000 square feet of food and beverage offerings, guests will enjoy several restaurants, a lobby bar, coffee shop, and a rooftop lounge with views of downtown, plus a south-facing leisure terrace with a pool, jacuzzi and an outdoor bar, and an indoor swimming pool and fitness club.
As stewards of the Rivers District Master Plan, Calgary Municipal Land Corporation (CMLC) has been leading the redevelopment of the district for the past seven years, transforming the landscape of this dynamic downtown neighborhood.
“Our shared vision for The Culture + Entertainment District as a vibrant, mixed-use neighborhood is coming to life, with more than $2B in city-building infrastructure and cultural destinations completed or underway,” said Kate Thompson, President and CEO of CMLC. “As we knew it would, our city’s public investment in the C+E is now attracting significant private interest and investment, bringing forward the hotels, residences and commercial spaces envisioned in the master plan that will, critically, support the needs of meetings, conventions and major events taking place in The District.”
“We are thrilled to work with Marriott on the Autograph Collection Hotel on Stampede Park,” adds Joel Cowley, CEO of the Calgary Stampede. “With the growing demand for meetings and conventions at the expanded BMO Centre and across Calgary, these three hotel offerings dramatically elevate our competitive advantage as a host city and complement the Calgary Stampede’s world-known exceptional Western hospitality.”
Together, these projects are set to deliver more than 700 premium and luxury hotel rooms and nearly 360 branded residences in Calgary’s emerging Culture + Entertainment District, fulfilling a strong need for hotel accommodations to support key venues like the BMO Centre and the forthcoming Scotia Place event centre. With a combined $1.47 billion in private investment from Truman and Louson, the hotels and residences will not only inject vibrancy into the city’s skyline but are also planned to support over 9,100 jobs during construction and more than 2,000 ongoing positions across operations and tourism sectors.
As the Culture + Entertainment District undergoes a transformative revitalization, this highly anticipated development is expected to serve as a beacon of adventure and refined hospitality, elevating lifestyle
offerings in Calgary.
ABOUT TRUMAN
For over 40 years, Truman has proudly and persistently worked to build a better Calgary. As an Alberta-based family-owned developer and builder, we have successfully created thousands of new homes and over two million square feet of retail, office, and industrial space within the Calgary metropolitan area. Truman’s core belief is that everyone can Live Better®. From master planned new communities to individual mixed-use buildings in redeveloping and developing neighbourhoods, we’re committed to building great places through great design. Places that so many Calgarians have chosen to make an investment and call home. trumanhomes.com
ABOUT LOUSON INVESTMENTS
For over 80 years, Louson has played a key role in shaping communities through the thoughtful acquisition, development, and management of real estate. With a strong foundation in Calgary, Louson remains a family-owned company committed to long-term growth, reinvestment, and generational leadership. louson.ca
ABOUT MARRIOTT INTERNATIONAL
Marriott International, Inc. (Nasdaq: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 9,500 properties across more than 30 leading brands in 144 countries and territories. Marriott operates, franchises, and licenses hotel, residential, timeshare, and other lodging properties all around the world. The company offers Marriott Bonvoy®, its highly awarded travel platform. For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us on Facebook and @MarriottIntl on X and Instagram.
Media Contacts
Maggie McNerney
Director, Corporate CommunicationsMarriott International
Maggie.McNerney@Marriott.com
Truman Media Contact
J/PR
TrumanCalgary@jpublicrelations.com
Montreal—Air Canada's newest international flight from Montréal took off yesterday evening and has now arrived in Edinburgh, Scotland.
"We are very proud to launch service to Edinburgh from Montréal, our latest route strategically added to our extensive transatlantic network," said Mark Galardo, Executive Vice President & Chief Commercial Officer and President, Cargo. "This new connection between Canada and Scotland deepens our ties and commitment to the UK market. Our Montreal-Edinburgh flights are designed to connect our customers across North America conveniently to Edinburgh with seamless travel through our Montréal hub. Whether visiting Scotland to reunite with friends and loved ones, explore its historic castles, enjoy the vibrant arts scene, or welcoming visitors from Scotland eager to discover the vast beauty and diversity of Canada, our flights make it easier than ever to experience all that our two nations have to offer."
"Having had the privilege of living in both Edinburgh and Montreal, I'm delighted to see this new route bringing together two cities celebrated for their history, creativity, and cultural vitality. This connection will deepen ties between our communities and create fresh opportunities for partnership and discovery," said Dave Jones, British Consul-General in Montreal.
"I am delighted that Air Canada has opened a new route between Montreal and Edinburgh, adding to the roster of direct flights that now link Scotland and Canada - growing even further the economic benefits and friendship that exists between our countries. In a competitive aviation market, I welcome Air Canada's continued commitment to Scotland and look forward to many Canadians taking the opportunity to visit, study or do business in Scotland," said John Devine, Head of the Scottish Government in Canada
Montreal to Edinburgh is the latest new Europe route Air Canada has launched this summer. The airline inaugurated its Montreal to Porto and Toronto to Prague routes earlier this month, celebrated the launch of its Naples route in May, and marked the return of the Ottawa to London Heathrow route in April.
Visit aircanada.com to book flights to Edinburgh!
About Air Canada
Air Canada is Canada's largest airline, the country's flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada's Aeroplan program is Canada's premier travel loyalty program, where members can earn or redeem points on the world's largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada's passenger and freighter aircraft. Air Canada's climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. For additional information, please see Air Canada's TCFD disclosure. Air Canada shares are publicly traded on the TSX in Canada and the OTCQX in the US.
Source: Air Canada
Atlanta—voco hotels, the fastest growing premium brand in IHG Hotels & Resorts' global portfolio, today marked its entry into the burgeoning Canadian market with its first three regional signings. The new hotels in Montreal, Toronto and Niagara Falls, will blend the vibrancy of local culture with the quality and reassurance of a respected global brand.
With each new opening, guests will experience the brand’s distinctive charm and commitment to sustainable stays. voco hotels’ “Come on in,” “Me time” and “voco life” brand hallmarks foster an at-home feel throughout guests’ stay, starting with an inviting arrival through a swift check-in, warm and friendly hosted service, and locally inspired welcome treats. A comfortable room with indulgent bedding provides the perfect place to unwind, while vibrant bar and restaurant spaces offer guests the opportunity to celebrate any occasion with delicious food and drinks.
Scott Duff, Vice President of Development, Canada for IHG Hotels & Resorts, said, “The voco hotels brand has emerged as a remarkable success within the IHG premium portfolio, as both owners and guests are drawn to its distinctive properties that seamlessly blend the individualism of each location with the reassurance of a brand they trust. We are thrilled to add another country to voco’s growing list of destinations, welcoming Canadian travellers to these new properties in Montreal, Niagara Falls and Toronto Airport West as they experience what makes a voco stay special.”
The first planned openings for voco hotels in Canada include:
voco Niagara Falls - Fallsview: voco Niagara Falls - Fallsview will assume a coveted space along the city’s highly travelled tourist district upon its slated opening in late 2026. A conversion of an existing hotel, the property will incorporate elements of the hotel’s heritage, featuring 232 guest rooms spanning two adjoined towers. After a day of adventure in Niagara Falls, Ontario, guests can opt to dine at the on-property restaurant or relax in the revamped lobby area, complete with a coffee shop, indoor pool and fitness centre.
voco Montreal: The new-build downtown Montreal hotel is the brand’s first Canadian property to break ground as it targets a mid-2027 opening. Located a short distance from the Montreal Convention Center, University of Montreal Health Centre and the gateway to Old Montreal, voco Montreal will offer 55 guest rooms and spacious restaurant and lobby lounge concepts.
voco Toronto Airport West: Situated near Toronto Pearson International Airport, this new build hotel will blend both convenience and environmental consciousness. In addition to its 180 rooms, the property will include a restaurant and bar, fitness center and 3,500 square feet of meeting space. Targeted to open in 2027, voco Toronto Airport West aspires to be a zero-emissions, carbon-neutral hotel – the first of its kind in Canada as well as the first in the country to participate in IHG’s leading Low Carbon Pioneers Program.
With an operational framework conducive to conversions, voco hotels’ inherent flexibility has been a driving force behind its rapid expansion across metropolitan areas and popular travel destinations worldwide. A series of significant openings for the brand include voco Saranac Lake in Saranac Lake, New York; voco Moab in Moab, Utah; and voco Royalty Puebla Downtown in Puebla, Mexico.
These exciting launches represent the latest chapter in voco hotels’ swift global expansion, which saw 45 new signings in 2024, additional market debuts in India and Sweden, and growth that brought its reach to 100 open hotels and 95 more in pipeline.
To learn more about voco hotels, or to book a stay, visit IHG.com or download the IHG One Rewards mobile app.
About voco hotels
voco hotels combine the reassurance of a big brand with the informality and charm of an individual hotel, providing guests with a dependably premium experience. The name voco, originating from Latin, means ‘to invite’ and ‘call together,' representing the brand’s thoughtful, unstuffy and charming nature. voco hotels combine individualized, unstuffy service and high-quality touches, including indulgent, full-sized plant-based bathroom amenities and bedding with filling made from 100 percent recycled materials. Guests will always get a warm welcome with a locally inspired welcome treat, unique to each property during a swift check in, a comfy room perfect for unwinding and relaxing, and vibrant bar and restaurant spaces that provide plenty of opportunity to connect and socialize. For more information and to book, visit www.vocohotels.com, and stay connected with us on Facebook www.facebook.com/vocohotels, and Instagram www.instagram.com/vocohotels.
Banff, AB—Rimrock Banff, one of the most iconic retreats in the Canadian Rockies, is poised to redefine mountain luxury as the first Emblems Collection property in North America. Owned by Oxford Properties Group and a capital partner, the resort will undergo a fully transformative renovation beginning in October 2025 and will reopen in summer 2026 as a flagship for Accor's newest luxury collection brand, blending its storied legacy with a visionary redesign.
Nature, Heritage, and a Sense of Place
Poised high above the Bow Valley, just minutes from downtown Banff, the property balances seclusion with proximity to the Banff Gondola and historic Upper Hot Springs. Though the current resort opened in 1993, this site has welcomed visitors since the early 1880s, when travellers first arrived seeking its natural springs for rejuvenation. For more than a century, this intimate retreat has embodied Banff's spiritual calm, cultivating a legacy of timeless charm, renewal, and elevated hospitality.
For decades, Rimrock Banff has offered a sanctuary in the heart of Banff National Park — a place of sweeping mountain vistas and a deep, immersive connection to nature. Its reinvention marks a new era, one that elevates its essence while preserving the authenticity guests have long cherished. The Emblems Collection brings together exceptional properties, each one defined by a unique identity, intimate sense of place, and a refined, enduring elegance.
"We don't just open hotels. We craft tomorrow's legacy. Rimrock Banff, Emblems Collection will be more than a luxurious retreat; it will be a place where the beauty of nature and the sophistication of Emblems come together to offer an unparalleled experience. As the first Emblems property in North America, it represents our vision for the brand: distinctive, intimate, and deeply connected to its surroundings. We are proud to bring this vision to life in collaboration with Oxford Properties Group, a trusted partner whose deep expertise and commitment to excellence are instrumental in shaping this next chapter for luxury hospitality in Canada."
— Maud Bailly, CEO of Sofitel Legend, Sofitel, MGallery and Emblems
Visionary Redesign Rooted in Nature
Studio Collective, renowned for its immersive and emotive design philosophy, is spearheading the visionary redesign at Rimrock Banff, Emblems Collection, shaping a contemporary retreat that seamlessly balances modern refinement and sustainability with raw natural beauty. This evolution introduces captivating new elements that redefine the guest experience, including: a breathtaking mountainside infinity pool with sweeping views of the Bow Valley, vitality pools, ice immersion bathing, panoramic saunas, meditation rooms, movement studios, and an expedition centre designed to offer guests insight into the adventures and activities available in the iconic Canadian Rockies. Wellbeing at the resort will be prioritized through thoughtful curation, offering year-round, season-to-season immersion within the natural elements while fostering profound introspection and exploration.
Emblems' Signature Approach to Intimate Luxury
Rimrock Banff, Emblems Collection will be a serene mountain retreat where nature and luxury exist in perfect harmony. Uninterrupted views of the national park's wild beauty will be preserved and enhanced, immersing guests in a renewed sense of place that captures the charismatic allure of the Canadian Rockies. At the heart of this new chapter are enhanced experiences centering on wellness, connection, and sensory-rich dining, with new restaurant and bar experiences drawing inspiration from the land and seasons, as well as the stories of Banff.
"Rimrock Banff has represented a place of relaxation, adventure, and luxury for travellers and local residents alike for generations. Alongside our longtime partners at Accor, we're proud to be reinvesting in this landmark destination and reimagining it as a new expression of quiet mountain luxury as the first ever Emblems Collection property in North America. Through this visionary redevelopment, Oxford will build on Rimrock's storied legacy by delivering a timeless and elevated hospitality experience that helps drive tourism to the Canadian Rockies while maintaining its historic identity. It is a unique and exciting opportunity that perfectly encapsulates our long-term conviction in the future of Canadian hospitality and deep commitment to investing in Canada, where we have announced over $2B of investment activity in the past month."
— Tyler MacDonald, Senior Vice President and Head of Hotels at Oxford Properties Group
Rimrock Banff, Emblems Collection's upcoming transformation is a key step in Emblems' global expansion, which includes iconic projects such as Lucknam Park Hotel & Spa, Emblems Collection in the UK, a renowned country house and British heritage icon near Bath; the Elatos Resort, Emblems Collection in Greece, an eco-wellness sanctuary on Mount Parnassus set to open in 2026; and Hotel Bellevue Cortina d'Ampezzo, Emblems Collection in Italy, a masterpiece of alpine luxury also scheduled for 2026. Emblems is on track to reach 15 properties signed by 2025, with its first property opening at the end of this year in Europe. The addition of Rimrock Banff, Emblems Collection marks the beginning of Emblems' presence in North America, setting the stage for further growth in the region.
Please find visuals here.
ABOUT RIMROCK BANFF, EMBLEMS COLLECTION
Poised on Sulphur Mountain with sweeping views of the Bow Valley, Rimrock Banff, Emblems Collection offers a refined expression of quiet mountain luxury in the heart of Canada's most iconic national park. An exclusive hideaway for modern-day, experience-driven travellers, the resort blends elegant hospitality with immersive adventure, providing bespoke experiences that foster a deeper connection to Banff's untamed wilderness. As part of Emblems Collection, a curated portfolio of exceptional luxury hotels and resorts worldwide, Rimrock Banff, Emblems Collection embraces the distinctive spirit of its surroundings, combining contemporary elegance with locally inspired authenticity. From panoramic alpine vistas to thoughtfully designed guest experiences, this is where outdoor exploration, culture, and deep restoration in nature converge.
rimrockresort.com
ABOUT EMBLEMS COLLECTION
Emblems Collection is a curated portfolio of exceptional luxury hotels and resorts worldwide. From iconic heritage mansions to serene nature retreats and striking architectural signatures, each property embodies culture, creativity, and craftsmanship. With a refined sense of place and understated elegance, Emblems offers exclusive experiences for discerning travelers. Found in prime city locations or breathtaking natural settings, these hotels blend intimate, residential charm with world-class hospitality. The first Emblems properties will debut in Europe in 2025, with a goal of 60 establishments globally by 2032. Emblems Collection is part of Accor, a world-leading hospitality group with 5,600 hotels in over 110 countries and a participating brand in ALL Accor, a loyalty program and booking platform providing access to a wide variety of rewards, services and experiences.
emblemscollection.com | all.com | group.accor.com
ABOUT OXFORD PROPERTIES GROUP
Oxford Properties Group ("Oxford") is a leading global real estate investor, developer and manager. Established in 1960, Oxford and its portfolio companies manage approximately C$80 billion of assets across four continents on behalf of their investment partners. Oxford's owned portfolio encompasses logistics, office, retail, multifamily residential, life sciences, credit and hotels in global gateway cities and high-growth hubs. A thematic investor with a committed source of capital, Oxford invests in properties, portfolios, development sites, debt, securities and real estate businesses across the risk-reward spectrum. Together with its portfolio companies, Oxford is one of the world's most active developers with 30 projects currently underway globally across all major asset classes. Oxford is owned by OMERS, the Canadian defined benefit pension plan for Ontario's municipal employees. For more information on Oxford, visit www.oxfordproperties.com.
Media Contacts:
Audrey De Sousa
Senior Director Corporate Communication
audrey.de-sousa@accor.com
Anastasia Martin-Stilwell
Regional Director of Public Relations, Canada's Western Mountain Region
Fairmont Hotels + Rimrock Banff, Emblems Collection
anastasia.martin-stilwell@fairmont.com
SOURCE The Rimrock Banff
Zurich—The Switzerland Meeting Trophy took place for the nineteenth time last week. 62 international professionals from the meetings & incentives sector accepted the invitation from the Switzerland Convention & Incentive Bureau (SCIB), the department of Switzerland Tourism specializing in conferences and incentive tourism, to take part in the Meeting Trophy. The participants discovered Switzerland in an engaging and entertaining way: during a curling challenge and chocolate tasting at Jungfraujoch – Top or Europe (BE), a Wilhelm Tell game in Spiez (BE), and a flag-throwing activity in front of the Federal Palace in Bern (BE). The North American team delivered the best overall performance and won the trophy, followed by the team from Belgium in second place and the delegation from Germany in third.
The inventive summer rally, which is now well-established in the meetings and events industry, took international event organization professionals on a journey through Switzerland, giving them the opportunity to experience the country's tourist attractions and business event offerings firsthand. The journey started in Zurich on the special "Red Arrow Churchill" train to Bern (BE) and continued to Grindelwald (BE). The program then included the Jungfraujoch – Top of Europe, Interlaken (BE), Spiez/Thun (BE), the Emmentaler Show Diary in Affoltern im Emmental (BE) and concluded in Bern, the capital of Switzerland. Seven national teams from Great Britain, Germany, Belgium, the Netherlands, France, North America and the Nordic Countries took part in the rally from 19 to 22 June 2025 with the aim to win the Meeting Trophy. Throughout the trip, participants answered a wide variety of questions, solved challenging tasks, and took part in engaging activities, including a curling challenge and chocolate tasting on Jungfraujoch – Top of Europe, a Wilhelm Tell game in Spiez, and flag throwing in Bern.
The North American delegation earned the highest overall score across all competitions. The "Final Night" at the Rooftop Grill, Swissôtel Kursaal, in Bern (BE) made a particularly lasting impression on the participants, where the North American winning team was extensively celebrated for their victory.
Central meetings and events markets
The participating nations represent key meeting and incentive tourism markets for Switzerland. The diverse range of destinations—both in cities and in the mountains—along with the unique transport options (including special trains, mountain railways, cable cars, cogwheel railways, and lake steamers) fully convinced the international business event experts of Switzerland’s appeal as a travel and convention destination. Participants experienced firsthand the variety of activities and attractions that Switzerland offers within a small area, all supported by infrastructure of unrivalled quality.
Pictures of the 19th Switzerland Meeting Trophy (© SCIB / Mattias Nutt) https://www.mattiasnutt.ch/clients/Q6ZSXCT8GR
Further information about the SCIB: https://meetings.myswitzerland.com
Switzerland Tourism (ST)
ST is a federal corporation under public law tasked with promoting domestic and international demand for Switzerland as a holiday, travel, and congress destination. The development and implementation of marketing programs to generate demand and profile Switzerland's strong, classic-modern tourism brand, both nationally and internationally, make up its core activities. ST works in close collaboration with the Swiss tourism industry, which contributes about half of its budget. The other half comes from federal funds. The organization works in a customer- and market-oriented manner and is managed according to business management criteria. Worldwide, ST is present in 23 markets with around 280 employees (255 FTEs) spread over 36 offices.
For more information, please contact:
Caroline Pidroni, caroline.pidroni@switzerland.com
Fabia Imhof, fabia.imhof@switzerland.com
Hamilton, ON—Oak View Group (OVG), the global leader in live event venue development, premium hospitality, and 360-degree entertainment solutions, and TD Bank Group (TD) today announced a multi-year naming rights sponsorship to name Hamilton’s premier sports and entertainment venue, TD Coliseum, effective immediately.
Scheduled to open in late 2025, TD Coliseum is set to become the new centerpiece for concerts, sporting events, family entertainment, trade shows, and community events in the Golden Horseshoe, offering superior premium hospitality experiences.
“This sponsorship goes far beyond naming rights — it reflects a shared commitment to delivering world-class experiences and making a lasting impact where it matters most: in the heart of the communities we serve,” said Tim Leiweke, Chairman and CEO, Oak View Group. “We’re proud to join forces on this transformative project and to welcome TD as the official naming rights partner of this storied venue. This milestone represents more than a financial investment — it’s a powerful affirmation of Hamilton’s growth, vibrancy, and bright future.”
The excitement is building as anticipation grows for the grand opening of the reimagined TD Coliseum. With legendary performers like Andrea Bocelli (December 9) and Brad Paisley (December 12) already announced to take the stage, and the 55th annual JUNO Awards broadcast live on CBC (March 29), the venue is quickly shaping up to be a premier destination for unforgettable live entertainment. Adding to the buzz is The Iron Cow Public House, an in arena, full-service restaurant and bar led by celebrated chef Matty Matheson, which will offer guests a lively dining experience on event and non-event days.
“We are proud to take part in the revitalization of this iconic landmark. By securing the naming rights to TD Coliseum, we are not just investing in bricks and mortar – we’re investing in the heart of the Hamilton community,” said Raymond Chun, Group President and CEO, TD Bank Group. “TD Coliseum will be a catalyst for community growth and an inclusive space that brings people together. It’s an honour to be part of that vision.”
The multi-million-dollar transformation of TD Coliseum is led by Oak View Group, the largest developer of sports and live entertainment venues in the world. The team is redeveloping the facility into an 18,000-seat capacity venue with a reimagined facade, premium seating, enhanced acoustics to amplify the listening experience, improved sightlines, next generation touchless and self-serve technologies for food and beverage purchases to minimize transaction times and upgraded concourses and concession areas. As a partner in the development, Live Nation Canada will play a pivotal role in bringing major national and international acts to the venue, enhancing its position as a premier entertainment destination.
“TD Coliseum represents the next chapter for live music in Hamilton and the Golden Horseshoe,” said Live Nation Canada Chairman Riley O’Connor. “With the modernization of TD Coliseum, we know artists and fans will have an unforgettable experience. Live Nation Canada is excited to bring the best in musical talent from across Canada and the world to the venue.”
Additional upgrades to the venue’s back of house include specially designed artist lounges, upgraded production facilities, electrical and lighting upgrades as well as updates to the arena’s telecommunications infrastructure, wireless network, and video/network/security systems.
With a community-centric approach to the arena design, the venue will feature thoughtfully appointed suites, clubs and lounges that prioritize comfort, connection and conversation. Each premium club will have its own unique offerings that fit the diverse tastes of a multicultural audience. The fully redefined suite experience includes completely new Mid-Level and Floor Level Suites, which feature the innovative design of combining bunker suite privacy with direct visual access to the seating bowl and the event taking place.
For more information on TD Coliseum, please visit tdcoliseum.com and follow on Instagram, LinkedIn and Facebook.
About Oak View Group
Oak View Group (OVG) is the global leader in live experience venue development, management, premium hospitality services, and 360-degree solutions for a collection of world class owned venues and a client roster of arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. Founded by Tim Leiweke and Irving Azoff in 2015, OVG is the leading developer of major new venues either open or under development across four continents. Visit OakViewGroup.com, and follow OVG on Facebook, Instagram, LinkedIn, and X.
About TD Bank Group
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (“TD” or the “Bank”). TD is the sixth largest bank in North America by assets and serves over 27.9 million customers in four key businesses operating in a number of locations in financial centres around the globe: Canadian Personal and Commercial Banking, including TD Canada Trust and TD Auto Finance Canada; U.S. Retail, including TD Bank, America’s Most Convenient Bank®, TD Auto Finance U.S., and TD Wealth (U.S.); Wealth Management and Insurance, including TD Wealth (Canada), TD Direct Investing, and TD Insurance; and Wholesale Banking, including TD Securities and TD Cowen. TD also ranks among the world’s leading online financial services firms, with more than 18 million active online and mobile customers. TD had $2.1 trillion in assets on April 30, 2025. The Toronto-Dominion Bank trades under the symbol “TD” on the Toronto and New York Stock Exchanges.
Service Begins in Toronto and Ottawa this December
Toronto—The Cayman Islands Department of Tourism (CIDOT) is proud to announce that Porter Airlines will launch its first-ever non-stop service to the Cayman Islands from two key cities in Canada - a major milestone in enhancing the Cayman Islands’ accessibility for Canadian travellers.
The new routes will launch from Toronto Pearson International Airport (YYZ) three times weekly beginning December 16, 2025, and from Ottawa International Airport (YOW) once weekly starting December 19, 2025 to Owen Roberts International Airport in Grand Cayman (GCM). The Ottawa flight marks the first-ever non-stop service to the Cayman Islands from Canada’s capital. Both routes will give Canadian travellers more convenient options to reach the Cayman Islands and offer more connectivity from regional markets across Canada.
Porter will fly its state-of-the-art Embraer E195-E2 aircraft, known for being the quietest and most fuel-efficient single-aisle aircraft in its class. Passengers can expect a superior travel experience featuring a 132-seat, all-economy configuration with no middle seats, complimentary beer and wine served in glassware, premium snacks, and free high-speed Wi-Fi.
“We are thrilled to welcome Porter Airlines to the Cayman Islands with its inaugural non-stop service from two key Canadian gateways,” said Mrs. Rosa Harris, Director of Tourism for the Cayman Islands Department of Tourism. “Porter is a favourite among our cherished Canadian travellers, recognized for its outstanding service and comfort. These new routes are the result of strategic business development efforts by the CIDOT to provide more convenient, non-stop travel options for Canadians, broadening our reach. We look forward to welcoming even more Canadians this winter to enjoy our stunning beaches, vibrant culture, superb cuisine, and warm Caymanian hospitality.”
“Canadian travel interest in the Cayman Islands is steadily growing and now passengers can enjoy Porter’s award-winning hospitality in every aspect of the flight experience,” says Andrew Pierce, vice president, network planning and reporting. “From the moment passengers step onto a Porter flight, they’re treated to a level of service that complements the charm and sophistication of the destination."
About Porter Airlines
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a growing North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.
About The Cayman Islands
A quick, 4-hour, nonstop from Toronto, and located 480 miles south of Miami in the vibrant tranquility of western Caribbean, this trio of tiny islands is a premier destination for discriminating travellers, divers, honeymooners and families. Known as the Culinary Capital of the Caribbean, world renowned for its idyllic beaches and recognised as a sophisticated, diverse and memorable tourist destination, the Cayman Islands offers spectacular recreational opportunities along with warm, impeccable service. To learn more about the Cayman Islands, please go to www.visitcaymanIslands.com, follow us on Facebook and Instagram, or contact your local travel agent.
Media Contacts:
Mindy Cummings or Naomi Strasser
mindy@aerialpr.com | naomi@aerialpr.com
The hotel’s refreshed design brings new energy to its sustainability-forward vision and wellness-driven longer-stay experience
Toronto, ON—Atlific Hotels is proud to announce that its managed property, Element Vancouver Metrotown, has completed a top-to-bottom transformation of its public spaces and a refresh of its guest rooms as the hotel celebrates its ten-year anniversary. The renovation incorporates clever use of space, smart, fresh thinking, and a design reflecting the Element brand’s approach to sustainable, whole living.
"Atlific is proud of Element Vancouver Metrotown's renovations which will enhance the already wonderful guest experience as well as its position as a leader in sustainable, longer stays,” said Philippe Gadbois, Chief Operating Officer, Atlific Hotels. “It's an honour to have managed this exceptional property for 10 years and we look forward to continuing to meet the needs of today’s mindful traveller for many years to come.”
The renovations blend Element’s global philosophy with a sense of local energy. Guest rooms and key communal areas have been enhanced into multi-functional, human-centered spaces designed for both productivity and restoration.
Guests are welcomed by a bright, uplifting palette that reflects Metrotown’s vibrancy, balanced by natural hues inspired by British Columbia’s lush landscape. Organic shapes and a curated mix of deep blues, forest greens, wood tones, and soft neutrals create a grounded, nature-inspired atmosphere that promotes whole, healthy living.
This layered, contemporary design fosters mental clarity, physical comfort, and emotional rejuvenation, starting with refreshed guest rooms featuring new bedding and modern lighting. Next, the lobby offers a refreshed arrival experience that feels welcoming and reflective of the environment, featuring modern soft seating, natural finishes, and abundant plants, evoking a sense of balance and calm. The fifth floor RISE & RELAX Lounge now offers flexible seating, eat and work zones and the hotel’s new, grounded colour palette that shifts with daylight.
The hotel’s popular saltwater pool and whirlpool are now joined by an upgraded Motion Fitness Centre, featuring new lighting, refreshed walls, and energizing design accents to inspire healthy routines. As well, a complete update of the third-floor meeting space brings in curated artwork, new carpeting and furniture, and abundant greenery to promote clarity and creativity while making the space ideal for collaboration, events, or quiet focus.
As part of Marriott’s Element by Westin brand, the hotel continues to offer long-stay essentials such as fully equipped kitchens, ergonomic workspaces, Westin’s Heavenly® Beds, and spa-inspired bathrooms. These comforts now coexist with spaces crafted for a lifestyle of balance, vitality, and sustainability.
Atlific’s leadership brings operational excellence, ensuring curated experiences, high service standards, and eco-conscious practices aligned with evolving guest expectations.
Ideally situated in Burnaby’s business and shopping hub, just 20 minutes from downtown Vancouver, Element Vancouver Metrotown invites guests to live life away as they do at home; vibrantly, mindfully, and with sustainability in mind.
ABOUT ATLIFIC HOTELS
Atlific Hotels is one of the leading hotel management companies in Canada operating more than 25 hotels with offices in Montreal, Toronto, and Vancouver. Atlific Hotels has over 65 years of experience managing well-known Canadian hotels, resorts, and extended-stay properties.
The company has built a reputation for offering comprehensive accounting reporting, information technology solutions and support, strategic revenue-generating sales and marketing plans, and award-winning revenue management programs. Atlific Hotels’ parent company, Ocean Properties Ltd., owns and operates over 100 hotels throughout the United States. Together they make up the fifth largest privately-owned hotel management company in North America, operating independent hotels and resorts as well as internationally recognized hotel brands such as Marriott, IHG, Wyndham Hotels & Resorts and Hilton. For more information, please visit www.atlifichotels.com.
FOR MEDIA INQUIRIES PLEASE CONTACT:
Hannah Rastrick or Mindy Cummings
Aerial Communications Group
647.401.8792 / 647.280.9978
hannah@aerialpr.com / mindy@aerialpr.com
Airline wins nine awards, including World's Best Business Class Lounge Dining for the Air Canada Signature Suite in Toronto and Best Cabin Crew in North America
Montreal—Air Canada today was named the Best Airline in North America at the 2025 Skytrax World Airline Awards. Presented at the Paris Air Show, the Skytrax awards, which are based on customer satisfaction surveys of approximately 22 million global travellers, also recognized the Toronto Air Canada Signature Suite as the World's Best Business Class Lounge Dining for the second straight year, as well as its flight attendants as Best Cabin Crew in Canada and North America. Air Canada also took home additionalhonoursfor the Best Low-Cost Airline for its Rouge subsidiary, Most Family Friendly Airline in North America, Best Premium Economy Class Onboard Catering in North America, Best Business Class Onboard Catering in North America, and Best Business Class Lounge in North America.
"We are tremendously proud that Air Canada has been named the Best Airline in North America at the 2025 Skytrax World Airline Awards. I thank our customers, the people who know our products and services best, for voting for us and for their loyalty in choosing to fly with Air Canada. I congratulate our 40,000 global employees, who are the true winners of this award, and I thank them for their professionalism in taking care of our customers and transporting them safely with glowing-hearted hospitality. I am pleased but not surprised to see their work elevating the customer experience recognized on a global stage," said Michael Rousseau, President and Chief Executive Officer at Air Canada.
"In North America, we are Canada's flag carrier competing successfully against the world's largest and best airlines, which makes this award very significant. But while today we are celebrating, we are not letting up. Our commitment is to rise even higher – through new products, services, and delivering with care and class, positive customer experiences as we share the best of Canada with the entire world – to keep earning our customers' loyalty far into the future."
"We are also very proud of the awards given our cabin crews as Best Cabin Crew in Canada and North America. These recognize the efforts our crews make every day to treat our customers with care and class."
These awards celebrate Air Canada's industry leadership and the airline's success enhancing all aspects of the travel experience as voted by customers. Recent product and service upgrades include the introduction of fast, free Wi-Fi, a revised app with more functionalities, complimentary in-flight snacks and beverages, increased content on its award-winning in-flight entertainment system, new and refurbished lounges, streamlined airport processes, an award-winning loyalty program, and intermodal travel options all on one ticket.
Other recognitions Air Canada has recently received for excellence include:
Gold as best international airline at Travvy Awards
About the Air Canada Signature Suite
Air Canada presents two Signature Suite lounges for departing international customers at Toronto Pearson and Vancouver International airports. Recognized by the Skytrax World Airline Awards for the World's Best Business Class Lounge Dining at the Air Canada Signature Suite at Toronto Pearson, our menu showcases Canada's diverse ingredients through refined, locally inspired dishes that evolve with the seasons. The experience is complemented by a curated wine list featuring standout Canadian and international labels, emphasizing craftsmanship and the unique character of Canada's wine regions. Our cocktail menu, crafted with premium ingredients and creative flair, draws from global trends to deliver a memorable, elevated experience. Designed to evoke a Canadian sense of place, each Signature Suite reflects the beauty, warmth, and sophistication of the country it represents.
About the Skytrax World Airline Awards |
|The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that is truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners. The awards are referred to by media around the world as "the Oscars of the aviation industry". All costs of the Survey and Awards event are paid by Skytrax, and airlines do not pay any entry or registration fee. There are no charges for use of the Award logos and results. The online survey operated from September 2024 to May 2025, and more than 100 customer nationalities participated, with 22.3 million eligible entries counted in the results. All survey entries were screened to identify IP and user information, with duplicate, suspect and ineligible entries deleted. Over 300 airlines are featured in the 2024/2025 survey results. The customer survey was offered in English, French, Portuguese, Spanish, Turkish, Russian, Japanese, and Chinese.
About Air Canada
Air Canada is Canada's largest airline, the country's flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada's Aeroplan program is Canada's premier travel loyalty program, where members can earn or redeem points on the world's largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada's passenger and freighter aircraft. Air Canada's climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. For additional information, please see Air Canada's TCFD disclosure. Air Canada shares are publicly traded on the TSX in Canada and the OTCQX in the US.
Marie Pier Germain and Hugo Germain Appointed Co-Presidents
Quebec City—Germain Hotels has announced the appointment of Marie Pier Germain and Hugo Germain as co-presidents of the family business, effective immediately, as the company continues its rapid expansion.
Founded by Christiane and Jean-Yves Germain, Germain Hotels has established itself as a flagship of the Canadian hotel industry. This leadership transition reflects the continuity of a strong family vision and a shared commitment to ensuring the long-term sustainability of what has been built over the past 36 years.
With a new generation at the helm, Germain Hotels is embarking on the next chapter in its evolution, staying true to its roots while boldly looking toward the future. The new leadership team aims to continue expanding the hotel's network across Canada and beyond, fostering innovation, and maintaining a focus on authenticity and sustainable development, all rooted in a human-centred approach to hospitality and a constant desire for excellence.
Marie Pier and Hugo have been with Germain Hotels for over 20 years. Both have actively contributed to its growth across Canada, gradually taking on leadership roles over the years. Today, they maintain the co-presidency model, a guarantee of complementarity and a structure that reflects the essential collaboration among teams, an element at the heart of the organization's culture.
The founders highlight the exceptional work of the new co-presidents
"I have had the privilege of working closely with Hugo since he joined the company. He was the very first General Manager of the Alt banner and, from the very beginning, embodied the innovative spirit that is a cornerstone of our brand. With his energy, he possesses a rare ability to bring a vision to life with rigour and creativity, which gives me full confidence in the future." Christiane Germain, Co-Founder, Germain Hotels
"I have seen Marie Pier successfully lead complex projects such as the opening of our first hotel in Calgary in 2006, and later, the major transformation of Le Germain Hotel Montreal in 2018. On each occasion, she demonstrated remarkable strategic intelligence and an exceptional eye for detail." Jean-Yves Germain, Co-Founder, Germain Hotels
The new leaders share their thoughts
"It is a true privilege to continue the work of our parents while writing the next chapters. We do so with respect and ambition, surrounded by an exceptional team working in every region of the country." Marie Pier Germain, Co-President, Germain Hotels
"We grew up with this company and have poured our hearts into it. Today, we are ready to take charge in our own way while remaining true to the values that have made Germain Hotels so strong. Our goal remains the same: to ensure that every guest enjoys an unforgettable experience when they stay with us." Hugo Germain, Co-President, Germain Hotels
Together, they added: "We want to continue strengthening our roots in Canada so that Germain Hotels becomes the preferred choice and benchmark for Canadian travellers. With our solid foundations and the incredible talent and unwavering commitment of our teams, there is nothing stopping us, even as we set our sights to expand beyond our borders!"
Find pictures here.
About Germain Hotels
For over 35 years, Germain Hotels has made a name for itself through attentive service and innovative practices. We are a proud family business operating for three generations. With 19 properties across Canada (and counting), we bring guests iconic style and ultimate comfort through our Le Germain, Alt and Escad hotels.
Recognized as one of the 50 best-managed companies in the country, we take pride in the emotional connection that we forge with our guests, our team members and our surrounding communities. With us, one thing is certain: the well-being of our guests is our priority. Visit: germainhotels.com
SOURCE Germain Hotels
For further information: For more information: France Savard, Germain Hotels, Public Relations and Partnership Advisor, fsavard@germainhotels.com, 514.916.3467
Edmonton, AB/CNW/—The winners of the prestigious Edmonton Tourism Awards 2025 have been announced, recognizing exceptional contributions to the city's tourism scene. Hosted by Edmonton Destination Marketing Hotels (EDMH) and their brand Edmonton's Best Hotels (EBH), these awards celebrate individuals and organizations that have played a pivotal role in promoting Edmonton as a premier travel destination. The third annual ceremony was held Friday, June 6, 2025, at the EXPO Centre to a crowd of over 500. "The Edmonton Tourism Awards is a day of recognition, appreciation, respect, and paying tribute to a job well done. We are delighted to host this celebration and applaud the Best of Edmonton in the tourism industry," said Chris Yeung, Executive Director of Edmonton Destination Marketing Hotels, the hosts of the Edmonton Tourism Awards.
The winners of the Edmonton Tourism Awards 2025 are:
Attraction of the Year
Alberta Legislature and Visitor Centre
https://edmontontourismawards.com/winners-announcement-2025/#attraction
Business Event of the Year
Game Con Canada
https://edmontontourismawards.com/winners-announcement-2025/#business
Culinary Tourism Award
Bar OA Farms Culinary Experiences
https://edmontontourismawards.com/winners-announcement-2025/#culinary
Cultural Experience Award
Cariwest
https://edmontontourismawards.com/winners-announcement-2025/#cultural
Destination Event of the Year Award
Canadian Finals Rodeo https://edmontontourismawards.com/winners-announcement-2025/#destination
Fall/Winter Festival of the Year Award (Tie)
Edmonton Christmas Market
(tied with)
Flying Canoe Volant Festival
https://edmontontourismawards.com/winners-announcement-2025/#fallwinter
Great Place to Work Tourism Award
Delta Hotels by Marriott Edmonton
https://edmontontourismawards.com/winners-announcement-2025/#gptw
Hotelier, Lifetime Achievement Award
Beth Mossop
https://edmontontourismawards.com/winners-announcement-2025/#hotelier
Hotelier, Lifetime Achievement Award
Robin Cumine
https://edmontontourismawards.com/winners-announcement-2025/#hotelier
The Peter Ogilvie Tourism Innovator Award and Bursary
Kyle Ferguson of the Oilers Entertainment Group
https://edmontontourismawards.com/winners-announcement-2025/#peter
Spring/Summer Festival of the Year Award
Edmonton International Fringe Theatre Festival
https://edmontontourismawards.com/winners-announcement-2025/#springsummer
Sustainable Tourism Award (Budget under $500K)
RiverWatch EcoFloats
https://edmontontourismawards.com/winners-announcement-2025/#sustainable_under
Sustainable Tourism Award (Budget over $500K)
Edmonton Radial Railway Society
https://edmontontourismawards.com/winners-announcement-2025/#sustainable_over
Sports Event of the Year (Budget over $1 million)
2024 Edmonton Oilers Playoffs
https://edmontontourismawards.com/winners-announcement-2025/#sports_over
Sports Event of the Year (Budget under $1 million)
Servus Edmonton Marathon
https://edmontontourismawards.com/winners-announcement-2025/#sports_under
Best Tourism Influencer Award
Jen Tomski
https://edmontontourismawards.com/winners-announcement-2025/#influencer
Special Mentions
Art Gallery of Alberta
Edmonton Transit Service
https://edmontontourismawards.com/winners-announcement-2025/#special
SOURCE Edmonton Destination Marketing Hotels Ltd.
MEDIA CONTACT: Joan Currie, Director of Marketing, Edmonton Destination Marketing Hotels Ltd., Edmonton's Best Hotels and the Edmonton Tourism Awards, 780-940-9570, jcurrie@edmh.ca.
Distinctive new boutique hotel opens in mid-town Montreal
Montreal, QC—Opal Hospitality proudly announces the opening of Hôtel Railwayparc Montreal, Tapestry Collection by Hilton. Located at 6645 Rue Saint-Jacques in mid-town Montreal, this thoughtfully designed 73-room boutique hotel invites guests to experience the city’s industrial past and vibrant future through a lens of elevated comfort and local character.
Owned and developed by Sergakis Holdings, Hôtel Railwayparc is more than a place to stay — it's a property rooted in story. Inspired by the site’s rail-adjacent location and the evolving spirit of Montreal’s NDG district, the hotel blends themes of motion and memory, nature and industry. Every corner, from the custom artwork to the curated room design, reflects this duality, offering guests an immersive and authentic connection to the neighborhood.
“We are thrilled to bring the Tapestry Collection by Hilton to the vibrant heart of Montreal,” said Perry Vashee, President of Opal Hospitality. “This property reflects the spirit of the neighborhood while offering elevated accommodations and memorable guest experiences.”
On-property amenities include:
• A modern fitness center
• A welcoming lobby restaurant and bar
• An intimate speakeasy for evening cocktails
• Flexible meeting space for business and social events
• Complimentary high-speed Wi-Fi throughout
• Pet-friendly accommodations
Just minutes from major shopping districts, beloved local eateries, and a short drive from Montréal-Pierre Elliott Trudeau International Airport, the hotel is ideally located for both travelers and locals seeking a fresh perspective on mid-town Montreal.
As part of the Hilton Honors® program, guests enjoy exclusive benefits such as flexible payment options, digital room selection, and contactless check-in with Digital Key access through the Hilton Honors app.
To book your stay or learn more, please visit https://www.hilton.com/en/hotels/yulsmup-hotel railwayparc-montreal/ or call +1 514-474-6645.
Follow us on social media:
Instagram: @railwayparcmontreal /
Facebook: Hôtel Railwayparc – Tapestry Collection by Hilton
LinkedIn: Hôtel Railwayparc – Tapestry Collection by Hilton
About Tapestry Collection by Hilton
Tapestry Collection by Hilton is a portfolio of nearly 160 independent hotels each with an original, vibrant personality, encouraging guests to enjoy off-the-beaten-path experiences in destinations worth exploring. While each property has a unique story to share that comes to life through uplifting design and unique food & beverage, every Tapestry Collection property is united by the reliability that comes with the Hilton name, in addition to the benefits of the award-winning Hilton Honors program. Experience Tapestry Collection by Hilton by booking at tapestrycollectionbyhilton.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Tapestry Collection by Hilton at stories.hilton.com/tapestry, and follow the brand on Facebook, Instagram and X.
CONTACT:
Perry Vashee
President
Opal Hospitality
perry@opalhospitality.ca
Canada's largest meeting of international travel buyers confirmed for Toronto in 2026
Toronto—Destination Toronto today announced the opening of international offices in the U.K. and Germany, advancing the city's global tourism strategy and expanding its reach with international leisure and business travellers. The strategic expansion comes at a time when shifting travel dynamics present a powerful opportunity for growth. Together, the U.K. and Germany delivered over 220,000 visitors and more than $320M in direct spending to Toronto's visitor economy in 2024.
"Diversifying our international markets has always been a priority—but now it's more critical than ever," said Andrew Weir, President and CEO of Destination Toronto. "This is a pivotal moment for Canada on the world stage and Toronto is taking deliberate steps to seize that opportunity and attract more international travellers."
Destination Toronto has engaged four complementary agencies in the U.K. and Western Europe to support distinct pillars of its strategy. The expanded presence will enable Toronto to tap into adjacent markets such as Ireland from the U.K., and Switzerland, Austria, and the Netherlands from Germany, amplifying the city in a bold and strategic way with visitors seeking a welcoming and diverse urban experience. In the U.K., Black Diamond will leverage their in-market media knowledge to secure diverse stories about the city, MMGY will drive visitor demand and leisure sales through travel trade distribution channels, and AbleMaxx Limited will source corporate leads to support future business events. In Germany, MMGY Lieb will support both media relations and leisure sales.
"What draws people to Toronto—and keeps them coming back—is the energy of our neighbourhoods, the diversity of our people, and the richness of experiences we proudly share with the world," said Mayor Olivia Chow. "International visitors contribute to the vibrancy and global character that define Toronto, and this is our moment to attract and welcome them in even greater numbers, bringing the benefits of visitor spending to local businesses and residents alike."
Marking the latest step in a global strategy to drive growth from diversified markets, the announcement builds on a series of international partnerships designed to strengthen Toronto's position with key markets and customer segments globally. Last year, Destination Toronto appointed PR Central as its Mexican in-market representation for leisure sales and media relations. Having the highest concentration of luxury hotels in the country, Destination Toronto renewed its status as a preferred destination with Virtuoso®—the leading global network of agencies specializing in luxury and experiential travel. Destination Toronto is also the only Canadian destination to secure an active partnership with the Event Leaders Exchange (ELX) community, a premier network for corporate event leaders.
Hosting global travel buyers in Toronto
Coinciding with the expansion of Toronto's international presence, Destination Toronto has confirmed that Rendez-vous Canada (RVC) will return to the city in 2026 marking another major opportunity to drive global tourism growth. Last held in Toronto in 2022, RVC brings more than 400 qualified buyers and media to Toronto to meet with destinations and tourism suppliers from across Canada.
"Hosting Rendez-Vous Canada is a live audition for more than 400 international travel buyers, enabling them to experience our city, build packages and market Toronto to their clients in the U.K., Germany, Mexico and other global markets," said Mr. Weir.
"Fresh off the enormous success of Rendez-vous Canada 2025 in Winnipeg, we're welcoming the world to Toronto in 2026," said Marsha Walden, President and CEO of Destination Canada. "With tourism contributing $130 billion to our economy last year, Rendez-vous Canada plays a vital role in showcasing our legendary experiences and providing a marketplace platform for deal-making worth tens of millions in business. It's key to delivering the high growth and rapid returns in tourism export revenue building communities all across Canada."
Additional Quotes
"With the UK being one of Toronto's most resilient overseas markets, this is a significant moment for Destination Toronto to strengthen its presence on the international stage and expand into Western Europe. As a famously multicultural and diverse city, Toronto is uniquely positioned to capture the hearts and travel plans of the UK audience. Through innovative PR strategies and creative consumer activations, we're excited to help establish a compelling brand presence and capture share in key markets during this pivotal period."
"Toronto's dynamic, multicultural character—encompassing world-class entertainment, a thriving culinary landscape, and unparalleled sporting experiences—positions itself as an attractive proposition for the UK. With strong air connectivity and manageable flight time, Toronto is strategically poised for growth, particularly with key calendar moments ahead, including the 2026 FIFA World Cup. Our focus will be on collaborating with valued travel trade and airline partners to deliver targeted initiatives that inspire, inform, and ultimately drive bookings to the destination. We are committed to enhancing Toronto's visibility and growing visitation to Toronto and Ontario."
"Right now Canada, characterized by stability and a strong commitment to international cooperation, makes it an ideal destination for large-scale events. Toronto has a real opportunity in this moment, its unparalleled infrastructure and vibrant cultural scene will meet the evolving needs of events planners and attendees alike. This is a pivotal time for Toronto to leverage its strengths and seize the moment in the UK market. AbleMaxx is positioned uniquely, with a global account portfolio, to leverage its expertise and connection to drive growth and success for Destination Toronto."
"There is strong momentum for Toronto in key Western European markets, including Germany, Switzerland, Austria, and the Netherlands. Travellers from these markets are increasingly seeking destinations that offer depth, authenticity, and cultural diversity. With its vibrant neighborhoods, rich cultural landscape, and welcoming, cosmopolitan spirit, Toronto speaks directly to what travelers from this region value most: genuine experiences and meaningful connections. Interest in the city is rising—and with this growing demand, Toronto is truly poised for growth as a destination. This is a unique moment to inspire purposeful travel and position it as the must-visit Canadian destination for those seeking something truly meaningful."
About Destination Toronto
Toronto's visitor economy is a vital economic engine for the city, generating nearly $9 billion in visitor spending in 2024. Destination Toronto's purpose is to ignite the city's visitor economy to enrich and empower its communities. Operating in partnership with the City of Toronto and the tourism and hospitality community, Destination Toronto promotes the city to attract visitors and major meetings and events, and supports local businesses in maximizing the opportunities of the visitor economy. For more information, please visit DestinationToronto.com.
Media contact:
Kathy Motton
Sr Manager of Corporate Communications
Destination Toronto
kmotton@destinationtoronto.com
416-721-9203
Source: Destination Toronto
Canada's first Nobu Hotel is now open, redefining luxury hospitality with private wellness,
skyline views, and exclusive guest offerings
Toronto/CNW/—Nobu Hospitality proudly announces that Nobu Hotel Toronto is now officially open, welcoming guests as of June 1, 2025. Following the opening of its renowned restaurant in 2024 and the debut of its residences, the hotel completes the first integrated property under one roof, bringing together the brand's signature pillars of hospitality, culinary excellence, and elevated living. With the launch of Nobu Hotel Toronto in downtown's lively Entertainment District, the integrated destination now offers guests and residents a seamless lifestyle experience anchored in luxury, design, and cultural energy.
Redefining luxury through a distinctly Nobu lens, Nobu Hotel Toronto is a boutique hotel comprising 36 thoughtfully designed rooms and suites, perched atop the west tower of Nobu Residences on floors 41 to 45. Elevated above the bustle of the city, the luxury hotel is the highest in the city offering an extraordinary sense of privacy along with sweeping, panoramic views of Lake Ontario and Toronto's iconic skyline.
Guests are invited to take in sweeping, cinematic views of Toronto from the hotel's signature suites. Floor-to-ceiling windows frame the city's most iconic landmarks, providing a luminous vantage point from sunrise to sunset. For an even more immersive experience, Nobu's signature hinoki wood deep-soaking tubs positioned beside panoramic windows, allow guests to unwind in serene luxury while overlooking the CN Tower and shimmering waters of Lake Ontario. All hotel rooms are crafted with a balance of natural materials, warm woods, and subtle Japanese detailing, where the lines between comfort, function, and elegance gently dissolve.
"Opening Nobu Hotel Toronto marks an exciting new chapter for both our brand and the city," says Benoit Pretet, General Manager. "Set above the skyline in one of the world's most vibrant pockets of the city, the hotel is a refined retreat where intentional design, elevated service, and cultural connection converge to create a truly singular guest experience."
Key Features & Experiences include:
Private Hotel Lobby: Accessible only to registered hotel guests, the lobby requires key card access offering respite and privacy.
Sakura Lounge with Complimentary Daily Breakfast: An exclusive guest-only space offering daily full a la carte breakfast, all-day dining and specialty guest programming, as well as a private dining room which can be used as a meeting space.
Complimentary Mini-Bar: All hotel guests enjoy unlimited locally sourced snacks and non-alcoholic beverages, replenished daily.
Complimentary Wellness Mini-Bar: Curated by Toronto-based wellness partner trove wellbeing™, enjoy rest, restoration, and balance with a selection of Canadian-made amenities including sea algae eye masks, marine collagen supplements, functional chocolate bar with adaptogens and more.
In-Room Wellness Program: Includes in-room yoga mat with Earth+Sky TV on-demand fitness classes, built-in automatic blackout blinds for the ultimate sleep and yuzu and ginger salt bath ritual. Advanced in-room spa treatment menu available.
Fitness Centre: Open 24/7, maintain your at-home routine with our Technogym® equipment, Peloton® bikes, Frame Pilates™ reformer, FORME Studio Mirror or explore the city on our stylish cruiser bikes.
Guestroom Amenities: Japanese deep soaking tubs, heated floors, Japanese yukata robes and slippers, TOTO® toilets, Byredo®, and Dyson® appliances.
Priority Access to Nobu Toronto Restaurant: Exclusive dining reservations guaranteed at the time of hotel booking.
In-Room Dining: Signature Nobu-style dishes delivered directly to your guestroom.
Mercedes-Benz Electric G-Class House Car: Guests have access to a 2025 Mercedes-Benz® G 580 with EQ Technology, providing seamless transportation in sustainable luxury.
Grand Opening Offer:
To celebrate the launch, Nobu Hotel Toronto is offering a limited-time Grand Opening Offer, which can be found HERE.
Reservations are now available online at nobuhotels.com/toronto for stays starting June 1, 2025.
About Nobu Hotel Toronto
Dine with us. Stay with us. Rising 45 storeys in the heart of Toronto's vibrant Entertainment District, Nobu announces its Canadian debut with the brand's first-ever announced Nobu Hotel, Restaurant & Residences in the world. Founded by internationally renowned Chef Nobu Matsuhisa, Academy Award winner Robert De Niro and Hollywood producer Meir Teper, Nobu Hospitality blends modern luxury and minimal Japanese tradition with the energy of a lifestyle hotel. Now accepting reservations from June 1, 2025, Nobu Hotel Toronto is situated above the historic Pilkington Glass Factory with two dramatic residential towers housing 660 units, with the hotel located atop the west tower on floors 41 to 45, offering dazzling, panoramic views of Lake Ontario and the city skyline.
For more information, visit www.nobuhotels.com/toronto.
SOURCE Nobu Toronto
Ottawa Tourism has announced a series of strategic leadership appointments within its Business and Major Events team, reinforcing the organisation's commitment to excellence and continuity in serving global meetings and conference professionals.
Stephanie Seguin has been promoted to Vice President, Sales, Business & Major Events, with Patrick Quirouette stepping into the role of Director, Sales, Business & Major Events and Lizzy Low appointed Assistant Director, Sales, Business & Major Events. This dynamic leadership team brings extensive experience and deep industry relationships that will ensure a seamless continuation of Ottawa Tourism's world-class service and delivery for business event planners worldwide.
"These appointments are a reflection of the strength and depth of our team," said Michael Crockatt, President and CEO of Ottawa Tourism. "We are fortunate to be able to promote from within and maintain the high standards that our clients and partners expect from Canada's capital. Stephanie, Patrick, and Lizzy are respected leaders who embody our values and who will continue to position Ottawa as a premier destination for international conferences, meetings, and major events."
This transition follows the exciting announcement that Lesley Pincombe, formerly Vice President of Sales, Business & Major Events at Ottawa Tourism, has been named President & CEO of the Rogers Centre Ottawa. Lesley's appointment is a testament to her exceptional leadership and her lasting impact on Ottawa's tourism and events ecosystem. Ottawa Tourism proudly supports Lesley in her new role and celebrates this continued partnership with the Rogers Centre Ottawa, a critical player in the city's visitor economy. Read the Rogers Centre Ottawa announcement here.
"Thank you to our strong Ottawa Tourism team for being ready to step up to ensure our destination continues to be well-served and supported," added Crockatt. "As we celebrate Lesley's well-earned next chapter, we remain single-minded in our mission to serve our clients and stakeholders with the same passion, dedication, and professionalism that define our city."
Ottawa Tourism looks forward to welcoming meeting planners, conference organisers, and sport event rights holders to experience the same high standard of collaboration, innovation, and hospitality that has made Ottawa a trusted choice for events of all sizes.
Ottawa Tourism
Ottawa Tourism is the official destination marketing organisation for Canada's capital city and surrounding region. A not-for-profit and membership-based organisation, it works with more than 450 member businesses to showcase the best of the region.
Ottawa prides itself on being a vibrant, welcoming and diverse business event and tourism destination. A hub of culture, history, politics and natural beauty, the city offers a unique blend of experiences, from world-class museums and galleries to outdoor adventures along the scenic Ottawa River.
With a range of state-of-the-art venues, the city is well-equipped to host events of all sizes. Ottawa Tourism provides convention support services to planners and works to promote the city as a premier destination for leisure travel, business events, and conferences.
For more information, visit Ottawa Tourism or connect on:
Instagram | X | Facebook | YouTube | LinkedIn
Press enquiries and requests to be removed from the Ottawa Tourism press list should be directed to Adam Baggs at Soaring Worldwide via adam@soaringww.com.
Adam Baggs
Creative Director & Founder
Soaring Worldwide
Mob. 07970 507151
adam@soaringww.com
www.soaringww.com
Ottawa—The Rogers Centre Ottawa and its Board of Directors are pleased to announce that after the completion of an extensive recruitment process, Lesley Pincombe has been appointed as its new President and CEO. Ms. Pincombe brings a wealth of experience and a proven track record of success in the business events industry.
Ms. Pincombe joins the Rogers Centre Ottawa after most recently serving as the Vice President of Sales, Business, and Major Events at Ottawa Tourism. At Ottawa Tourism, Ms. Pincombe demonstrated exceptional leadership, where her strategic vision and execution were instrumental in establishing Ottawa as a premier business events and sport hosting destination. Her efforts have not only enhanced the city's global reputation, but also significantly contributed to its economic growth. She played a key role in bringing the 2025 IIHF World Junior Championships to the City of Ottawa, which generated over $54 million in economic impact to the Province of Ontario.
“I am incredibly proud to succeed Nina Kressler and build upon the legacy and stewardship she has left at the Rogers Centre Ottawa. Leading this extraordinary team forward is an honour, and I am committed to continuing our work alongside our industry partners to attract business events to Ottawa and grow the visitor economy,” said Lesley Pincombe, incoming President and CEO, Rogers Centre Ottawa.
As President and CEO, Ms. Pincombe will continue to cultivate strong relationships with the community, hoteliers, government officials, and industry stakeholders. She will lead the incredible team at the Rogers Centre Ottawa to ensure service excellence, foster innovation, and preserve the award-winning reputation of the centre. Under her leadership, the centre will continue to be a major contributor to the local economy, driving growth through hosting events that create a positive impact and leave a lasting legacy for the City of Ottawa and the Province of Ontario.
“On behalf of the Board of Directors, I am thrilled to welcome Lesley Pincombe as the new President and CEO of the Rogers Centre Ottawa,” said Jim Armour, Chair of the Board, Rogers Centre Ottawa. “Lesley brings a wealth of experience, a deep understanding of our industry, and a bold vision for the future. Her leadership will be instrumental as we continue to elevate the centre’s role as a premier destination for events and a cornerstone of our community.”
Ms. Pincombe is a graduate of the Algonquin College Hospitality Program and is a certifiedConvention and Event Planner. She has been recognized as a Forty Under 40 award recipient, has served as Chair and Past Chair of the Destination Canada Business Events Advisory Committee, and is an Honourary Ambassador of the Bruyère Health Foundation Board. Most recently, she was honoured with the King Charles III’s Coronation Medal for her outstanding contributions to Canada.
ABOUT THE ROGERS CENTRE OTTAWA
The Rogers Centre Ottawa — Canada’s Meeting Place — is an internationally renowned convention centre located on the Rideau Canal in downtown Ottawa, Canada’s capital. With bold, modern design, a naturally lit interior, and magnificent views, the Rogers Centre offers an unparalleled and environmentally responsible setting for conventions, conferences, meetings and exhibits of any size. Since opening in 2011, the Centre has hosted thousands of events, generating millions of dollars of economic impact for the city of Ottawa and the province of Ontario. In 2020, it was named the world’s best convention centre by the International Association of Convention Centres (AIPC).
The Ottawa Convention Centre Corporation is an agency of the Government of Ontario. For more information, visit rogers-centre.ca.
For media inquiries, please contact:
Josh Verch
Director, Marketing & Partnerships
Rogers Centre
613.294.1528
jverch@rogers-centre.ca
Frankfurt, Germany—As political climates shift and trade policies disrupt global travel patterns, Destinations International (DI), the world's leading association for destination organizations, arrives at IMEX Frankfurt to spotlight the powerful economic and societal impact of the meeting and events industry.
Business events are crucial to destinations and local economies, generating more than a trillion U.S. dollars in direct spending worldwide every year. Moreover, beyond driving revenue and stimulating growth across sectors, by attracting global visitors they also boost local employment and enhance the profile of the destinations visited. Business events serve as a powerful platform for knowledge exchange, collaboration and cultural understanding, and they bring people from diverse backgrounds together to share ideas, build relationships and solve global challenges.
"The power of business events extends far beyond their considerable economic impact," said Don Welsh, president & CEO of Destinations International. "These interactions drive business opportunity and fuel innovation by forging relationships, offering new experiences and helping people see the world, and each other, differently. Destination organizations and convention bureaus are the curators of that important experience, and Destinations International is here to ensure they succeed."
Global Leadership Grounded in Collaboration
Earlier this year, Destinations International convened its Global Leaders Forum in Dublin, Ireland, bringing together senior executives from around the world to confront the challenges shaping tomorrow's visitor economy. Topics ranged from geopolitical risk to the cultural responsibilities of destination branding. These dialogues affirmed the importance of values-based leadership and trust-building in turbulent times.
At IMEX Frankfurt, DI builds on this momentum to highlight its global role as a convener, educator and advocate for destination excellence.
New Reputation Study Offers Strategic Guidance
To help destinations respond to rising reputational challenges, DI recently shared findings from its groundbreaking Destination Reputation Study, conducted in partnership with Future Partners and supported by the Destinations International Foundation. The research confirms that:
80% of meeting planners reconsider destinations based on safety, politics or societal concerns.
Perception now plays as strong a role in site selection as pricing or infrastructure.
Destinations that engage in transparent dialogue and highlight community values are more likely to succeed.
"Reputation is earned through honesty, consistency and meaningful connection with stakeholders," said Erin Francis-Cummings, president & CEO of Future Partners. "It's not just about marketing – it's about authenticity."
The study is available online.
European Membership Expansion
Inspired by insights from the Pathfinders Programme and the growing demand for global knowledge exchange, Destinations International recently launched its European Membership Programme. The programme offers tailored benefits, including participation in the European Delegation Programme at the DI Annual Convention in Chicago (July 9-11, 2025), access to Cross-Atlantic Knowledge Exchange sessions and a customized engagement strategy for each member destination. The programme is designed to ensure that every destination has access to the most relevant resources, professional development and thought leadership to support and advance their individual work and broader strategic goals. Current DI members in Europe include:
Budapest Convention Bureau
Develop Athens
Fáilte Ireland
FLANDERS Convention Bureau
Geneva Tourism & Conventions Foundation
Istanbul Convention & Visitors Bureau
Ljubljana Tourism
Lviv Convention Bureau
Malaga Tourism Board
Malmö Convention Bureau
National Tourism Organisation of Montenegro
Netherlands Board of Tourism & Conventions
NewcastleGateshead Initiative
Palma de Mallorca
Rotterdam Partners
Toerisme Veluwe Arnhem Nijmegen
Tourism and Promotion Department of the Executive Body of the Kyiv City Council
Tourismus Marketing GmbH Baden-Württemberg / State Tourist Board Southwest Germany
Turisme de Barcelona
Vienna Tourist Board
Visit Belfast
Visit Oulu
Visit Palma
Visit Rovaniemi
VisitScotland
A "European Stewardship Council" of volunteer champions has also been established to foster cohesion, develop content and advance thought leadership while driving membership growth. Members include:
Adrien Genier, CEO, Geneva Tourism & Convention Foundation
Daniela Kolesa, Director of Destination Management, Vienna Tourist Board
Johan Menso, CEO, Malmö Convention Bureau
Spyridon Kagkas, Digital & Community Manager, Develop Athens
Paul Mockler, Head of Commercial Development, Fāilte Ireland
Rosa Bada, Director of Tourism, Barcelona Turisme
Yrjötapio "YT" Kivisaari, CEO, Visit Oulu
Tools That Drive Innovation and Impact
At IMEX, Destinations International is showcasing a suite of updated tools and certifications designed to help destination organizations measure what matters, build trust and inspire action:
CDME (Certified Destination Management Executive): Elevating strategic leadership across the sector.
Business Intelligence and Intellectual Capital Certificate Programs: Providing advanced insights into business performance and community impact.
DMAP (Destination Marketing Accreditation Program): Now enhanced to reflect global best practices in stewardship, equity, and local engagement.
Updated Industry Lexicons: Offering a shared language for destination professionals, policymakers, and partners.
Resident and Workforce Sentiment Studies: Delivering essential insights into how tourism is perceived at the community level.
Each resource reinforces DI's commitment to empowering destination leaders not just as marketers, but as community builders and global connectors.
Join Us: 2025 Annual Convention in Chicago
These themes will also be front and center at the Destinations International 2025 Annual Convention in Chicago, Illinois, USA, from July 9-11, 2025. Attendees will engage in deep learning, high-level networking and strategy-sharing focused on reputation, resilience and relevance in today's visitor economy. DI will release its latest DestinationNEXT Futures Study, which provides insights and a strategic roadmap from a global survey to help destination leaders navigate today's highly fluid visitor economy to optimize their organizations' relevance and value.
About Destinations International
Destinations International is the world's largest and most respected resource for destination organizations, convention and visitors bureaus (CVBs) and tourism boards. With more than 8,000 members and partners from over 750 destinations, the association represents a powerful forward-thinking and collaborative community around the world. For more information, visit www.destinationsinternational.org.
Updates Include Newly Renovated Public Spaces and Guest Rooms
Toronto-Markham— Sonesta ES Suites Toronto-Markham, located at 355 South Park Road, Thornhill, ON, today announced the completion of an extensive renovation program to enhance the guest experience. The renovations, which began in September 2024, include renovations to the guest rooms such as new case goods, new kitchens and new soft goods, further including public spaces such as our lobby and breakfast area
The latest design provides flexible work, home and play experience that offers apartment style accommodation and amenities to meet the needs of guests whether they travel to visit family, take in local attractions or work remotely.
“Sonesta collaborated with Baskerville to create a new Sonesta ES Suites design, which delivers a fun, residential, lived-in vibe. We’re excited for our guests in the Markham area to experience our refreshed look and new amenities,” said Marlin Mijaljevc General Manager at Sonesta ES Suites Toronto-Markham.
Property renovations include the following:
Guest Rooms: Guests will find simplicity and warmth as they enter their rooms that incorporate modern, calming wood tones, fun quirky artwork, and minimalistic furniture.
Lobby Area: A new light, bright and airy lobby features traditional patterns and contemporary, yet warm, furniture with a casual vibe. Guests are greeted with whimsical and colorful touches, including elements that unexpectedly hint at the brand’s bird logo. A game table offers an opportunity to unwind, while adjacent work-friendly areas give guests the space to stay productive and get together for informal meetings.
As the eighth-largest hospitality brand in the U.S., Sonesta is continuing to grow and evolve while also prioritizing improvements to existing hotels. In addition to Sonesta ES Suites, similar renovations have been completed or are underway at various Sonesta Select and Sonesta Simply Suites across the country. For more information or to book a stay at Sonesta ES Suites Toronto -Markham, please visit https://www.sonesta.com/sonesta-es-suites/on/thornhill/sonesta-es-suites-toronto-markham?&c3api=3976,626685175410,sonesta%20es%20suites%20toronto%20markham,e&gad_source=1&gbraid=0AAAAAD3fLXSDsk3XR1LYkPE2ISFP5_kxp&gclid=Cj0KCQjw2tHABhCiARIsANZzDWqWlu-QyzLp7AqT9hdobi0liLz7ElTDjORvSGiWWAFZ6sQ61yWiroUaApUHEALw_wcB&gclsrc=aw.ds
About Sonesta ES Suites
When you’re looking for more than a quick getaway or the extra space you just can’t get at a typical hotel, explore Sonesta ES Suites. You’ll love the warmth and personality of apartment-style living with the convenience of hotel services, including complimentary daily breakfast. Our large studios and suites with full kitchens are the perfect landing pad for the next family visit or for the out-of-town work assignment that’s going into overtime. Whatever drives your visit to Sonesta, you’re most welcome here.
Media Contact: Marlin Mijaljevic, General Manager, marlin.mijaljevic@sonesta.com
Las Vegas—On May 15th, Las Vegas celebrates its 120th birthday, honoring more than a century of growth, innovation, and unforgettable moments that have redefined tourism and shaped the city into the Sports and Entertainment Capital of the World.
Founded on May 15, 1905, as a small railroad stop in the desert, Las Vegas quickly evolved into a global powerhouse for tourism, hospitality, and entertainment. From the legalization of gaming in 1931 to the opening of the Flamingo Hotel in 1946, Las Vegas set the stage for a new era of excitement. The iconic "Welcome to Fabulous Las Vegas" sign, erected in 1959, became a symbol of the city’s vibrant spirit.
Special Celebration
To celebrate, Sphere’s iconic exterior LED screen – the world’s largest – will light up with its beloved emoji Orbi™. Since its debut, Orbi has become a global phenomenon and this week, will have the honor of blowing out birthday candles on marquees across the destination, concluding with special birthday messages on Resorts World Las Vegas and Fremont Street Experience's Viva Vision. Orbi has become part of the Las Vegas community, sweating through a heat wave, waking up with a daily cup of coffee and putting its party hat on every Friday and Saturday night.
The Vegas Evolution
In the 1950’s and 1960’s, Las Vegas was a mobster’s paradise. The city was far from the reach of most law enforcement, the cash flowed freely, and the oversight was minimal. Names like Bugsy Siegel, Moe Dalitz, Tony “The Ant” Spilotro and Frank Rosenthal were central to Vegas’ underworld scene.
Nuclear testing at the only above-ground nuclear test site helped spark the opportunity to market Las Vegas as a unique tourist destination. In addition to generating tourism, the Nevada Test Site also brought thousands of military personnel, thousands of jobs, and more than $176 million in federal funds to the region.
Elvis, showgirls, and the Rat Pack helped define Las Vegas as a playground for production shows and A-list entertainment in the 1960s, 1970s, and beyond.
The Mirage, opening in 1989, ushered in the megaresort trend that would consume the 1990s. Iconic themed resorts like Luxor Las Vegas, Bellagio Resort & Casino, New York New York Hotel & Casino, Paris Las Vegas Hotel & Casino, and The Venetian Resort Las Vegas were built, turning the Strip into an immersive fantasy world.
Through the decades, Las Vegas continued to reinvent itself — from the mega-resorts of the 1990s to the rise of professional sports, including the arrival of the Vegas Golden Knights, the Raiders, Las Vegas Aces, Formula 1, and major events like Super Bowl LVIII and WrestleMania 41.
"Las Vegas' story is one of bold vision, resilience, and boundless imagination," said Steve Hill, president and CEO of the Las Vegas Convention and Visitors Authority (LVCVA). "As we celebrate 120 incredible years, we honor the people, partnerships, and innovation that have made Las Vegas a place unlike anywhere else— and we’re just getting started."
More to come
Las Vegas has pulled off one of the most impressive reinventions in modern city history. What was once a place known mostly for cheap eats, slot machines, and showgirls has become a powerhouse for major league sports, world-class concerts, marquee events, and immersive attractions.
With venues like Allegiant Stadium and T-Mobile Arena paving the way for sports and opportunity, and Sphere setting a new bar for immersive entertainment, there are still ‘firsts’ to look ahead to – including a College Football Playoff Championship (2027) and the NCAA Men’s Final Four (2028). In 2028, Major League Baseball will make Las Vegas home with the Athletics at the state-of-the-art 33,000-seat stadium, which will break ground this year.
The reinvention of properties like the historic Mirage—soon to be Hard Rock Hotel & Casino—the $600M Las Vegas Convention Center renovation and expansion, and the continuation of the underground transportation Vegas Loop keep Las Vegas a world-class, top-of-mind mecca.
Archival video can be found here. It includes clips from marketing videos produced by the Las Vegas Convention and Visitors Authority in the 1960s, 1970s, and 1980s.
Credit: Las Vegas Archive
:00-:41 Helldorado Days Parade (annual celebration to celebrate Las Vegas’ birthday)
:42-1:00 SOT of entertainer Frank Sinatra “What makes this city special, is it’s ability to appeal to all types of people, for all types of reasons. And believe you me, I’ve been in a lot of cities in my day, Las Vegas is more than just a destination, it’s a feeling. You can search the world over for that perfect feel or you can experience it.”
1:00-2:00 a variety of neon signs
1:02-2:08 SOT of entertainer Robert Goulet “So much, for so little in Las Vegas.”
2:09-2:26 Las Vegas Convention and Visitors Authority logo
2:27-2:59 man talking about the Las Vegas Convention Center
For more information, visit www.visitlasvegas.com.
ABOUT THE LVCVA
The Las Vegas Convention and Visitors Authority (LVCVA) is charged with positioning Southern Nevada as the undisputed global destination for leisure and business travel and operates the 4.6 million-square-foot Las Vegas Convention Center (LVCC). With 151,000 hotel rooms and nearly 15 million square feet of meeting and exhibit space in Las Vegas, the LVCVA's mission centers on attracting visitors to the area. The LVCVA also owns the Vegas Loop at Las Vegas Convention Center, designed and operated by The Boring Company, and also owns the Las Vegas Monorail, an elevated 3.9-mile system with seven stops throughout the resort corridor. For more information, go to www.LVCVA.com, www.VisitLasVegas.com or www.VegasMeansBusiness.com.