Current News

Check out the latest news from around the world by the industry's movers and shakers.

Current News

February 13, 2019
Convention Centres Canada Appoints New Executive Director

We are extremely excited to advise that Barry Smith will now work with Association and Events Management (CCC's management company) and take over the role of CCC's Executive Director. With Barry's industry experience, CCC will be able to move forward in accomplishing the key objectives identified by the CCC CEOs. Serge Micheli and Michael Dargavel from A&E Management look forward to this opportunity to work alongside Barry and all of the CEO members across Canada.

Please join us in welcoming Barry. He can be reached at 416-596-0671, Ext. 226 and

February 13, 2019
The All-New Four Seasons Hotel Montreal is Now Confirming Reservations for Its Spring 2019 Opening

The Hotel will include MARCUS, the first Canadian restaurant by celebrated Chef Marcus Samuelsson

Montreal/CNW/—Heralding the city's world renowned festival season and the biggest sporting event in Canada, the all-new Four Seasons Hotel Montreal is now confirming reservations for arrivals beginning June 1, 2019.

"We are so excited to join with our community in welcoming Formula One fans from around the world for the 2019 Montreal Grand Prix taking place June 7 to 9.  The event virtually takes over the city, and we'll be right there in the middle of it," says Four Seasons General Manager Gonçalo Monteiro.  "And that's just the beginning of what promises to be a summer to remember in Montreal."

From June 27 to July 6, 2019, the eclectic Festival International de Jazz de Montréal takes place across 20 stages around the city, followed by the always star-studded Just for Laughs Festival from July 10 to 28, 2019, ushering in the best time to enjoy the city's abundant nightlife, cultural activities and historic neighbourhoods. For shoppers, Four Seasons couldn't be better positioned, having direct access to the adjacent Holt Renfrew Ogilvy from its third floor lobby.

Also arriving in Montreal this spring is MARCUS, a new concept and the first Canadian restaurant by internationally renowned chef and restaurateur Marcus Samuelsson.  Flowing in and around the Hotel's reception and lobby is a series of indoor and outdoor spaces conceived by Montreal designers Atelier Zébulon Perron as a setting for downtown's most fashionable dining, drinking and socialising.

Be among the first to experience Four Seasons Hotel Montreal: Hotel reservations maybe be made by calling 1 800 819 5053 or booking online

Wedding couples and event planners are invited to contact for inquiries and to arrange pre-opening site tours.

About Four Seasons Hotel and Residences Montreal\
The 169-room Four Seasons Hotel Montreal is located downtown in the city's Golden Mile Square, connected to Holt Renfrew Ogilvy.  Just ten minutes by foot from the Bell Centre, five minutes by car from the train station and twenty minutes from the airport, Four Seasons is ideally located for international visitors, regional weekenders and business travellers.  In addition to MARCUS restaurant and bar, the Hotel will offer an intimate spa and state-of-the-art fitness centre, a skylit indoor pool and a stunning fifth floor ballroom with outdoor terrace.

Architects of Four Seasons Hotel Montreal are Lemay and Sid Lee Architecture, both of Montreal; Hotel interiors are by Paris based Gilles & Boissier, with restaurant and lounge by Montreal firm Atelier Zébulon Perron. 

An exclusive community of 18 Four Seasons Private Residences is also located in the same building, with interiors by Montreal-based architect and designer Philip Hazan.

Marlène Joubert
Director of Public Relations
+1 514 975 8000

SOURCE Four Seasons Hotels and Resorts

February 12, 2019
Alt Hotel Saskatoon is Officially Open

Group Germain Hotels opens its first property in Saskatchewan

Saskatoon (Saskatchewan)—Canadian hotelier Group Germain Hotels is pleased to announce the official opening of its 18th property in Canada: Alt Hotel Saskatoon. This is the Group’s first property in Saskatchewan and fourth in the Prairies since they already own and operate two properties in Calgary and one in Winnipeg.

Located in downtown Saskatoon at the intersection of Spadina Crescent and 2nd Avenue, Alt Hotel Saskatoon is within walking distance of all the city's major attractions. The hotel is just steps from the Remai Modern, and very close to the Persephone Theatre and the Farmers Market, to name but a few. Alt Hotel Saskatoon offers spectacular views of the city and the South Saskatchewan River, which can be seen from most of the hotel's rooms. The River Landing neighbourhood where the hotel is located is booming at the moment, and several buildings will be added in the coming years including the Nutrien and Kay W. Nasser Plaza which will be accessible from the hotel lobby when completed.

Representing an investment of nearly $35 million, the hotel offers 156 comfortable and smart rooms spread out over 14 floors. Designed by Canadian firm Lemay Michaud Architecture Design, like all Alt Hotels in Canada, this new hotel features a modern design that blends in perfectly with its surroundings. Alt Hotel Saskatoon benefits from unparalleled floor-to-ceiling windows, providing exceptional light in all of its rooms and meeting spaces. Each room has a workstation with an ergonomic chair and connectivity panel for electronic devices, making it easy to work away from the office. As in all Alt hotels the ultra-fast Wi-Fi is offered free of charge, and each room has a Chromecast streaming device that allows guests to stream their favourite content just like at home! In addition, well-behaved dogs are welcome and there is no set check out time when guests book directly with us.

"We fell in love with Saskatoon," said Hugo Germain, Director of Development at Group Germain Hotels, "the river right in the heart of downtown gives this Prairie city a European flair, and Saskatoon’s dynamism is perfectly aligned with Alt Hotels’ personality. It must be said, if the intense cold characterizes the city’s winters, the warmth of the welcome you receive more than makes up for it!" he added.

Among the services offered in the hotel: a well-equipped gym open 24 hours a day as well as nearly 4,500 square feet of meeting space divided into 5 multipurpose rooms benefiting from natural light and offering state-of-the-art technology. Altcetera, our on-the-go food counter located in the hotel lobby, offers a wide selection of snacks and refreshments. Breakfast will also be offered on site very soon.

We called on local artist Herry Himanshu,, to create Alt Hotel Saskatoon’s Altexpo, the giant piece of art that represents the DNA of Alt Hotels.  These 47 spectacular photos have come together to illustrate our tribute to the Prairies. Altexpo is sure to impress guests when they arrive at the hotel!

General management of the hotel has been entrusted to Corinne Lund, who has more than 25 years of customer service experience in the hotel and tourism industry. Corinne has developed strong expertise in management as well as in catering and business development. Well known in Saskatoon’s industry and recognized for her leadership, she takes the reins of the hotel with enthusiasm. "Our teams have worked very hard over the past few months and we look forward to welcoming our guests in order to share the Alt experience," said Corinne Lund.

About Alt Hotels by Le Germain
At Alt Hotels, we march to a different beat by giving guests the best of what they want without any extra fluff. Located in Winnipeg, Toronto, Ottawa, Montreal, Brossard, Quebec City, Halifax, St. John’s, Calgary and soon Saskatoon, all of our properties are carefully crafted to combine eco-friendly comfort within sleek urban spaces – all designed with guests in mind. Alt Hotels. Stay unconventional.

About Group Germain Hotels
Group Germain Hotels is a Canadian family-run business that owns and operates Le Germain Hotels, Alt and Alt+ Hotels across Canada. Ranked as one of Canada’s best-managed companies, the business is known for its exceptional hospitality philosophy and the unique style that characterizes its hotels. Having celebrated its 30th anniversary in 2018, Group Germain Hotels has achieved its ambitious goal of having 20 hotels by 2020, the 1250-employee company’s ultimate goal is now to become the first independent, truly pan-Canadian hotel group. Visit Group Germain Hotels.

February 12, 2019
IACC to Create Live Meeting Room of the Future Showcase at MPI WEC

Global meetings association IACC has announced it will create its first ever experiential showcase of its Meeting Room of the Future research at MPI World Education Congress (WEC) taking place on 15 – 18 June 2019 in Toronto, Canada.

The installation will take attendees on a journey exploring how meetings and conferences are evolving and will focus on three different subject areas – ‘visioneering’, ‘solve’ and ‘show me’.

IACC’s president Alex Cabanas commented “since the idea for the research was born, the concept of creating a live showcase was on our minds.  We found the perfect partner in MPI and the perfect destination in World Education Congress to make the dream a reality”.

The ‘visioneering’ area will educate attendees on future industry trends and will also be the stage for the launch of IACC’s 2019 Meeting Room of the Future research which combines research and insights into the top issues facing the global meetings and conference industry. The ‘solve’ space will host one-to-one discussions between buyers and representatives from IACC and its partners, which includes PSAVThrive MeetingsAllSeated and Events Industry Council, about how to better their event experience. 

The ‘show me’ sector will showcase cutting-edge technology and food and beverage demonstrations from experts at Benchmark Global HospitalityAramarkSodexo Conferencing and Dolce Hotels and Resorts.

Mark Cooper, CEO, IACC said: “For the last three years our research has helped both venues and meeting professionals change events for the better. This year we are excited to make the learning more experiential and more personal for WEC’s attendees. We want to change the way event professionals are educated at events and ensure they are fully prepared for what’s to come in the future.”

Alex Cabanas, President, IACC also commented: “Since the idea for the research was born, the concept of creating a live showcase was on our minds.  We found the perfect partner in MPI and the perfect destination in World Education Congress to make the dream a reality.”

The showcase is supported by an MPI Foundation grant. IACC would like to thank the MPI Foundation for supporting its work through this grant awarded by the Global Board of Trustees. The MPI Foundation is a non-profit organisation that fuels the advancement of MPI members by providing them professional development and career opportunities through grants and scholarships. The MPI Foundation also propels the meeting and event industry forward by funding innovative research and pan-industry initiatives that support the strategic plan of MPI.

February 08, 2019
Meetings Mean Business Canada Advocates for Business Events at Lobby Day 2019

The Meetings Mean Business Canada (MMBC) Board continued its mission to advocate the importance of business events to the Canadian economy, by travelling to Parliament Hill in Ottawa for Lobby Day 2019 held February 4th and 5th.
This prestigious and important event was led by the Tourism Industry Association of Canada (TIAC). MMBC Chair Heidi Welker, Vice Chair Clark Grue, and coalition supporter and TIAC board member Nina Kessler, all attended Lobby Day 2019 with the prime purpose to promote and advocate the importance of meetings and business events.
Welker, Grue and Kessler participated in a number of one-to-one meetings with various MPs including Alaina Lockhart, Parliamentary Secretary for Tourism and the Member of Parliament for Fundy Royal (New Brunswick), Rob Nicholson, MP for Niagara Centre, Gord John’s, NDP Tourism Critic, and representatives of multiple government departments from Global Affairs Canada and Innovation, Science and Economic Development - to talk about the economic and social value of business events in Canada.
Further to the one-to-one meetings, MMBC Chair, Heidi Welker and Vice Chair, Clark Grue presented the importance of Meetings Mean Business Canada at The Parliamentary Tourism Caucus all party luncheon meeting, which took place on Monday 4 February. Speaking about the success of the presentation at the Parliamentary Tourism Caucus, MMBC Chair, Heidi Welker commented “we had a full house of MPs from across Canada at our luncheon and were so delighted that the Honourable Minister Joly (Tourism, Official Languages and La Francophonie) also took the time to attend our presentation. Much of our focus was highlighting that meetings and business events provide the platform for developing a strong workforce, educating our labour force vested in this profession; and advancing innovations that matter to Canadians”.
Welker, Grue and Kessler also attended a Hill Day reception that was hosted by TIAC. Many one-to-one discussions took place. Vice Chair, Clark Grue believes the opportunity for one-to-one meetings with MPs was a significant step forward in cementing a connection between the coalition and government officials. “Considering that business travellers contribute four times the-spend than that of a leisure traveller, everyone we spoke with understood that meetings and business events continue to add an enormous opportunity for the Canadian economy and communities”.
A recent Global Economic Impact Study sited that in 2017, business events accounted for $33billion direct spending, $19.4 direct GDP generated and accounted for 229,000 direct jobs.

To learn more about MMBC, visit


February 08, 2019
SITE Launches its Manifesto for the Incentive Travel Industry

(CHICAGO, IL, USA February 5, 2019) At SITE’s Global Conference in Bangkok in early January under the expert facilitation of Martin Sirk, former executive director of ICCA, The Bangkok Manifesto was created following a series of workshops with SITE’s international board of directors, trustees of the SITE Foundation and a cohort of global experts in the field of incentive travel. The final 10 statements of the Bangkok Manifesto were then crowdsourced with the full conference assembly using Slido, the on-line, audience engagement platform.

Supported by Meet in Ireland, the Bangkok Manifesto will be a core reference point for incentive travel professionals throughout 2019. A print collateral piece, complete with commentary from incentive industry thought leaders will be launched at IMEX, Frankfurt in May 2019. At SITE’s annual conference in Vancouver, Canada in January 2020, the Vancouver Manifesto will be crafted. 

“Only SITE – the “I” in MICE – has the authority and entitlement to produce a manifesto about incentive travel, articulating its true purpose and identifying its tremendous value within the ever-changing business world today,” said SITE President Philip Eidsvold, CIS, CITP, VP Strategic Alliances, One10. 

SITE’s CEO Didier Scaillet added: “SITE’s voice needs to reach out beyond our membership and our industry into the business world and society itself positioning incentive travel as an extraordinarily effective tool for improving business performance and travel as a transformative agent for positive change in communities and society at large.”

“Meet in Ireland is proud to assist SITE in the creation of this hugely important document. Incentive travel is the fastest growing sector of MICE with the highest per person spend and the widest reach across the destination supply chain. Incentive travel delivers significant economic benefit for destinations like Ireland along with the wonderful boomerang effect – satisfied clients tend to return again and again and generate great 'word of mouth' for the destination” said Ciara Gallagher, Manager, Meet in Ireland, the official MICE brand for the island of Ireland. Owned and managed by Fáilte Ireland – the National Tourism Development Authority – it promotes Ireland as a world class business events destination.

The Bangkok Manifesto is a wide-ranging series of statements that tackle the nature, purpose and direction of incentive travel. In February and March SITE will invite leaders in the field of incentive travel to provide written commentary on each of the 10 statements. This content will be captured in written and verbal form and launched at IMEX Frankfurt in May 2019.  

For further information about The Bangkok Manifesto please contact: Pádraic Gilligan, Chief Marketing Officer, SITE ( or Jennifer Juergens, Director of Industry and Media Relations (  

Formally passed by 182 votes to 11 during the General Closing Session of SITE Global Conference, Bangkok, January 2019

Text of the Bangkok Manifesto 

  1. Every stakeholder in the incentive travel community should embrace social responsibility as a core part of their business philosophy and recognize that our business practices and policies will define how that responsibility is exercised.
  2. Relationships and teamwork build business results, not isolated individual effort. And nothing creates and strengthens relationships more effectively than shared incentive travel experiences.
  3.  Incentive travel contributes significantly to economic growth, partnerships within and between organizations, and innovative thinking by both participants and the organizations that create the programs. 
  4. The interests, aspirations and perspectives of incentive program participants should be placed center stage in our industry’s strategic thinking and advocacy work.
  5. The definition of luxury has changed. The era of logos and brands is ending. Luxury in future will be defined by authentic, unique and personal experiences.
  6.  Incentive travel helps to create corporate cultures that are fuelled by motivation and focused on future success. 
  7.  Inclusivity should become a critical concept for our industry -– we believe that incentive travel changes behavior and builds motivation at all levels of an organization.
  8. Our industry must encourage more second and third-tier cities and non-urban destinations to embrace incentive travel as part of their business mix, highlighting that success in our business is not dependent on massive infrastructure or investment.
  9. Incentive travel drives human capital excellence and innovation within destinations, with profound benefits for other targeted business segments.
  10.  Emerging destinations that include incentive travel in their strategic plans will experience faster economic growth and human capital development than would otherwise be the case.


Incentive Travel, the “I” in MICE, is the fastest growing sector of the Business Events industry with the highest per capita spend and the widest supply chain. Accounting for about 7% of all Business Events activities, the Events Industry Council’s Global Economic Impact study (2018) estimates the incentive travel industry to be worth around $75 billion globally. The Society for Incentive Travel Excellence (SITE) is the only Business Events association dedicated exclusively to the global incentive travel industry. Founded in 1973, we are a professional association of 2,500 members located in 90 countries, working in corporations, agencies, airlines, cruise companies and across the entire destination supply chain. We bring value to our members at both global and local chapter level by networking, on-line resources, education, certification and advocacy. SITE is deeply committed to the new generation and operates a best-in-class Young Leaders program and dedicated annual conference. SITE Foundation was established by SITE to raise funds and support research, education and advocacy projects on behalf of the incentive travel industry. Monies raised by the SITE Foundation enable us to make the business case for incentive travel and highlight the transformational potential of travel experiences on individuals, enterprises and communities. SITE Foundation has recently funded certification for mid-manager level incentive travel professionals (CITP) and, with our partners Incentive Research Foundation (IRF) and Financial & Insurance Conference Professionals (FICP), the Incentive Travel Industry Index (ITII). The SITE Foundation is a registered charity holding a 501(c) (3) nonprofit organization status. 

February 05, 2019
PSAV Names Bill Brown to Lead Canada


SCHILLER PARK, ILPSAV, a global leader in event experiences, announced today that Bill Brown, has been named to lead both the FMAV and PSAV divisions in Canada. In his expanded role, Brown will focus on aligning the respective services of both organizations while continuing to improve on how the company serves customers nationally.

“Bill has vast experience leading customer-focused businesses in the events and technology industries,” said Mike Stengel, Senior Vice-President, PSAV.  “His approach to building the FMAV business to where it is today has been admirable and aligns very well with our purpose, mission and customer-centric culture at PSAV.  We look forward to continuing to build on that momentum across both brands in Canada.”

Since joining as CEO of FMAV in 2014, Brown led the growth of the company to become the largest Canadian-owned audiovisual company prior to acquisition by PSAV in 2018. His experience includes serving as Chief Operating Officer at Maritz Canada and various leadership roles at Xerox.  In addition to his new role as Division Vice President, PSAV, Brown will continue to serve as President and CEO of FMAV.

“I am thrilled have the opportunity to lead two such talented teams,” commented Brown.  “Our depth of experience in event production combined with PSAV’s breadth of service in venues across the country is impressive. I look forward to building on our respective success to create new opportunities for our customers, our employees and our venue partners.”

About PSAV
PSAV is a global leader in event experiences, providing creative, production, advanced technology and staging services to help meeting professionals deliver more dynamic and impactful experiences at their meetings, trade shows and events. The team consists of more than 9,000 professionals across 1,500 on-site venue locations and 49 branch offices within the United States, Canada, Mexico, Europe, the Caribbean, and the Middle East. It is the trusted partner and exclusive on-site provider of choice at leading venues worldwide. PSAV was recently named to the Forbes 2018 America’s Best Employer list. The company is headquartered in Schiller Park, Ill.

About FMAV
FMAV is the audiovisual and event technology company for people who plan meetings and live events. FMAV has more than 250 staff across seven offices from coast to coast, including Vancouver, Calgary, Edmonton, Toronto, Ottawa, Montreal and Halifax. For more information, visit

Media Contacts:
Alissa Hurley
Vice President, Marketing

Bob Niersbach
Director, Communications

January 31, 2019
Tourism Whistler and Tourism Vancouver enter marketing and sales partnership to increase meetings and incentive market share from Mexico and the UK-EU

Whistler, B.C. – Tourism Whistler and Tourism Vancouver are pleased to announce a regional destination partnership to increase meeting and incentive market share in the UK and Mexico. The partnership includes joint in-market representation and creates a great benefit to all collective members. This memorandum of understanding is effective January 2019.

Lois E. Wallis will be responsible for business development in the UK and Europe for Whistler and Vancouver. She has been on contract with Tourism Vancouver since January 2016 and has greatly improved Vancouver’s market presence and lead volume in those key markets. Currently residing in London, Lois is a former Vancouverite with a strong Vancouver hotel sales background with Pan Pacific and Fairmont Hotel Group. She is an industry veteran with over 20 years of hospitality experience working in Canada, United States and UK/Europe and has been very active in the incentive and corporate market along with International Congresses.

Whistler and Vancouver are fast becoming desirable locations for UK organizations looking for long-haul meeting and incentive destinations. This comes as a result of increased flight capacities and an amazing new array of experiences and products as well as the physical presence of Destination Canada’s Business Events office in London. 

Margarita Valle, a strong and experienced in-market hospitality expert, will be supporting efforts as the new representative in Mexico. A former Director of Sales for the Starwood Global sales office in Mexico City, Margarita brings 30 years of experience and client relationships to this position. Her broad range of industry connections extends beyond the Meetings, Incentives, Conferences and Events (MICE) market and includes corporate retail and wholesale, luxury markets and airline contacts. Margarita will focus on the MICE market for Whistler and Vancouver, specifically on end user corporate and incentive business as well as third party agencies who are driving incentive business.

Since the change in the Canadian visa restrictions in December 2016, Whistler, Vancouver and Canada have seen an increase in Mexican incentive group opportunities.

Margarita and Lois will report to Cassandra Zerebeski, Tourism Whistler’s sales manager for all International group business and the US association market.

Meeting planners can visit Tourism Whistler’s website at and Tourism Vancouver’s website at to learn more about the variety of meeting opportunities available in both destinations.

Whistler is Canada's premier year-round leisure and meeting destination located in the Coast Mountains 120 kilometres (75 miles) north of Vancouver, British Columbia, Canada. Consistently rated the top ski resort in North America, Whistler was the Host Mountain Resort of the 2010 Olympic and Paralympic Winter Games. The resort offers an extensive range of accommodations totaling 10,000 bedrooms among 24 hotels as well as townhomes, condos, B&Bs and chalets. Whistler also boasts more than 100 restaurants and bars, 200 retail shops, 25 spas and countless activity options from world-renowned skiing and snowboarding, mountain biking and golf, to hiking, rock climbing, and watersports. The Resort Municipality of Whistler is home to a diverse community of more than 10,000 permanent residents.

Tourism Whistler is the member-based marketing and sales organization representing Whistler, operating the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, as well as 1.800.944.7853 and - Whistler's official source for visitor bookings and information. As the convention and visitors bureau for the Resort Municipality of Whistler, Tourism Whistler represents more than 7,000 members who own, manage and operate properties or businesses on resort lands including hotels, restaurants, activity operators and retail shops.

January 30, 2019
Travelport completes onboarding of first wave of New Distribution Capability (NDC) customers

Following the successful implementation of its NDC roadmap during 2018, Travelport (NYSE:TVPT), the leading travel commerce platform, has completed the onboarding of the first group of travel agencies to receive access to NDC content.  

In October 2018, UK-based travel agency Meon Valley completed the first live booking using NDC content through Travelport’s Smartpoint desktop. The next phase of Travelport’s NDC roadmap involved onboarding a larger group of travel agencies. To ensure NDC works for all parts of the travel ecosystem, Travelport has implemented its booking solution with a wide variety of agencies of different sizes, including; American Express Global Business Travel, DNATA, Gray Dawes Group, Global Travel Management, Meon Valley Travel, Premier Holidays, TAG, Travel Counsellors and Travel & Transport Statesman.

Commenting on this milestone in Travelport’s NDC delivery, Nick Dagg, SVP Global Agency Sales said: “We work at the heart of the travel industry and our agency customers rely on us to provide them with choice through access to the broadest range of travel content. NDC is no exception and we’ve taken great care in managing the roll out of our NDC booking capability through Smartpoint to our agency customers. This has allowed us to learn as we go, listen to the important feedback from our customers as they operate in this new distribution era and refine our NDC solution to ensure it provides seamless, integrated travel choice. I’d like to thank all our customers for collaborating with us as we deliver an NDC solution which works for everyone.”

John Bukowski, Director, Content and Distribution, American Express Global Business Travel said: “We are working with key parties to ensure we continue to deliver access to all content, with a focus on improving traveler experience, controlling cost, maintaining full end to end servicing, as well as transparent fares, pricing and comparison shopping.  NDC is an important step in advancing airline offers and fare options, which we believe should remain focused on delivering value to corporate clients and not as a means to limit access to content, add cost, or force new and costly airline connectivity.  We look forward to continuing to engage with Travelport, airline partners, and others to continue to progress NDC capabilities while maintaining a focus on delivering a scalable, cost effective way to access content for our clients.”

David Bishop, Commercial Director, Gray Dawes said: “NDC is a major shift in air content distribution so it’s been great to be part of the initial group of agencies with access to NDC content through Travelport Smartpoint. We’ve provided feedback to Travelport as we work together to refine the NDC work-flow so it best serves the agents who will use it day-to-day and have appreciated Travelport’s collaborative approach.”

Mervyn Williamson, Managing Director, Travel and Transport Statesman said: “If you’re involved in travel, you’ve probably had a conversation in the last few months on NDC. It’s having a major impact on all of us as we work through the best way to be ready for the new era of content distribution, maintaining at the same time optimum fulfillment service for our clients. Having access to NDC content as soon as possible was of vital importance to us and our travelers so we were pleased to have been part of the initial group of NDC-connected agencies through Travelport Smartpoint.”

Travelport recently shared insights from the first phase of implementation of its NDC booking solution, as part of its commitment to ensure NDC works for all parts of the travel industry. These learnings highlighted the importance of agent familiarity, workflow integration, a considered roadmap, the demand for NDC content and the need for broad industry collaboration.

Following the successful onboarding of the current agency partners Travelport will continue to refine its NDC booking solutions. Travelport will follow up with further Smartpoint enhancements along with an API NDC connection channel through Travelport’s Trip Service API mid-year.

About Travelport (
Travelport (NYSE: TVPT) is the technology company which makes the experience of buying and managing travel continually better.  It operates a travel commerce platform providing distribution, technology, payment and other solutions for the global travel and tourism industry.  The company facilitates travel commerce by connecting the world’s leading travel providers with online and offline travel buyers in a proprietary business-to-business (B2B) travel marketplace.  

Travelport has a leadership position in airline merchandising, hotel content and distribution, car rental, mobile commerce and B2B payment solutions.  The company also provides critical IT services to airlines, such as shopping, ticketing, departure control and other solutions.  With net revenue of over $2.4 billion in 2017, Travelport is headquartered in Langley, UK, has approximately 4,000 staff and is represented in 180 countries and territories.

Travelport Media Contacts:
Anna Davies
Head of Global Communications
t +447787 501 908

January 28, 2019
Group Germain Hotels and Ottawa International Airport Authority Announce the Construction of the Alt Hotel Ottawa Airport

Group Germain Hotels reaches its ambitious goal of 20 hotels by 2020

Ottawa (Ontario)—The Canadian hotelier Group Germain Hotels and the Ottawa International Airport Authority announced today the construction of the Alt Hotel Ottawa Airport, an investment of $40 million. The hotel will have 180 comfortable and modern rooms on eight floors. The meeting rooms (about 3,000 square feet) and a restaurant will be located on the top floor of the new building, providing an incomparable 3600 view of the airport’s operations. An indoor skywalk will connect the hotel to the airport terminal for ease of use of travelers. The hotel is scheduled to open late 2020.

“This announcement marks an important milestone for Group Germain Hotels. It means that we have reached our goal of 20 hotels by 2020, and we are extremely proud of this achievement,” says Jean-Yves Germain co-president Group Germain Hotels. “Since we set out this ambitious goal, our teams have been working relentlessly to find the best locations to establish our three hotel brands across Canada, this was a tremendous collaborative effort,” adds Christiane Germain co-president Group Germain Hotels. “We are well on our way to reaching our ultimate goal which is to become the first Canadian independent hotelier group to be present all across Canada,” they both concluded.

The Alt Hotel Ottawa Airport will be Group Germain Hotels’ third property in Canada’s Capital Region. The first Alt Hotel, located in the business district, opened in 2016 and in the spring of 2018, Le Germain Hotel welcomed its first guests. YOW will be the third Alt Hotel to open in a terminal airport location confirming the growing demand for airport stays.

“After more than a year of due diligence, we found the ideal site and partner to develop a YOW terminal-connected hotel” said Mark Laroche, President and CEO of the Ottawa International Airport Authority. “This development, plus LRT connectivity, plus our pre-board screening and concession revitalization plans underline YOW’s commitment to serving the growing demands of Canada’s Capital Region’s residents and visitors. We invite our passengers and partners to follow our development projects at”

Once again, Group Germain Hotels will be relying on Montreal-based LemayMichaud Architecture Design to bring to life the vibrant and unconventional Alt style to life in this new hotel. Comfortable and well-thought-out rooms with ergonomic workstations, sleek urban design with an eco-friendly environment, lobbies designed so that guests can socialize, relax or have impromptu meetings, as well as fitness rooms accessible 24/7, are all Alt Hotel signature elements. Other Alt Hotels amenities include ultra-fast free WI-FI, and Chromecast streaming media players allowing our guests to watch their favorite content as though they were at home! Also, dogs are welcome and there is no set check out time when guests book directly with us, giving them plenty of time to relax before their next flight!

About Ottawa International Airport Authority

OMCIAA manages, operates and develops airport facilities and lands in support of the economic growth of the National Capital Region, generating more than $2.2 billion annually in total economic activity in Ottawa and Gatineau.

For information, requests and interviews about the Ottawa International Airport, please contact:
Krista Kealey,
Vice President, Communications and Public Affairs
Ottawa International Airport Authority

About Alt Hotels by Le Germain
At Alt Hotels, we march to a different beat by giving guests the best of what they want without any extra fluff. Located in Winnipeg, Toronto, Ottawa, Montreal, Brossard, Quebec City, Halifax, St. John’s, Calgary and soon Saskatoon, all of our properties are carefully crafted to combine eco-friendly comfort within sleek urban spaces – all designed with guests in mind. Alt Hotels. Stay unconventional.

About Group Germain Hotels
Group Germain Hotels is a Canadian family-run business that owns and operates Le Germain Hotels, Alt and Alt+ Hotels across Canada. Ranked as one of Canada’s best-managed companies, the business is known for its exceptional hospitality philosophy and the unique style that characterizes its hotels. Having celebrated its 30th anniversary in 2018, Group Germain Hotels has achieved its ambitious goal of having 20 hotels by 2020, the 1250-employee company’s ultimate goal is now to become the first independent, truly pan-Canadian hotel group. Visit Group Germain Hotels

For information, requests and interviews about Groupe Germain Hotels or the Alt brand please contact:
France Savard,
Senior coordinator Public Relations,
Group Germain Hotels at