Current News

Check out the latest news from around the world by the industry's movers and shakers.

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Current News

August 03, 2018
New Chief Operating Officer at the IMEX Group Former Organising Director, Nalan Emre, promoted

The IMEX Group has a new Chief Operating Officer. Nalan Emre has been promoted from Organising Director to the newly created position at the company which organises industry-leading trade shows IMEX in Frankfurt and IMEX America. 

As Chief Operating Officer, Nalan has responsibility for managing the Operations (formerly the Organising team), Office Management, Event Tech and HR teams at the company, headquartered in Hove, UK. She will plan and direct IMEX’s operational policies, structures, procedures and initiatives and collaborate with the Chairman, CEO and FD to set company strategy, forecasts and plans. 

Her new appointment will support and direct the future of the IMEX Group, a highly successful, privately owned company which has grown to 60 employees. 

Nalan has worked for the company for over 16 years, since the first IMEX in Frankfurt show, and was a key member of the launch team for IMEX America in 2012.

Carina Bauer, CEO of the IMEX Group, says: “Nalan is a highly knowledgeable and respected member of the team with a deep understanding of the meetings and events industry and the professionals who are part of it. During the 16+ years she’s worked with us, she’s built a strong level of expertise and a supportive network of colleagues and friends. We congratulate Nalan on this next chapter with the IMEX family, where her skills and leadership will help to develop the future of the business, building on our company core values and culture.”

Nalan Emre, Chief Operating Officer at the IMEX Group, adds: “I’m delighted to become Chief Operating Officer, leading our high calibre team to help them continue to deliver events that are creative, fun and business-focused. I’m passionate about sustainability and its increasing importance in the meetings and events sector. Sustainability is a long-held value of the IMEX Group and our shows, and I hope to develop this further in my new role.”

Nalan, born and raised in Germany, has over 20 years’ experience in the meeting and event industry, ranging from organising large-scale consumer shows, rock concerts to hot air balloon festivals. She began her career as Project Manager for a trade show and special events company based in Munich before moving to Chicago, USA, to work for Hall-Erickson supporting the organisation of The Motivation Show – at the time, the world's largest incentive merchandise and travel show. She joined the IMEX Group in 2002 and was an integral part of the team launching the first IMEX in Frankfurt show in 2003.  Nalan lives in Hove with her husband and two daughters.

Mark Mulligan, who has worked for IMEX since 2011, steps into Nalan’s former role to become Director of Operations.  He will be responsible for directing all operational processes for both shows with a firm focus on continuous improvement to raise the quality of the experience for exhibitors and attendees. Together, Mark and Nalan have worked with the Operations team to plan, deliver and develop both IMEX in Frankfurt and IMEX America. 

July 20, 2018
Blue Mountain Resorts Finds The ‘Wright’ Solution

Toronto-based company signs on as official destination management company for Blue Mountain Resorts

TORONTO, ONWith over fifteen years’ experience in the planning and execution of innovative events for clients from around the world, The Wright Solution (Event Management Inc.) is pleased to announce that it has been selected as the exclusive provider of décor and destination management services for Blue Mountain Resorts LP – Ontario’s largest four-season conference resort.

As official destination management company (DMC) for Blue Mountain, The Wright Solution will oversee the strategic design and execution of events for the resorts’ corporate and association clients which include such services as creative décor, transportation, entertainment, speaker procurement, on-site staffing, promotional items, group event coordination and management.

“We are thrilled to have been selected as the exclusive DMC for Blue Mountain Resorts,” says Katherine Wright, CMP, CMM, President, The Wright Solution.  “Our team of experts is committed to executing flawless events on behalf of our clients and we’re excited to continue the relationship we’ve established with Blue Mountain Resorts over the past ten years,” she says. 

The Wright Solution will assume responsibility effective immediately and will rely on a team of both local and Toronto-based professionals to execute events within the resorts’ more than 37,000 square feet of meeting and event space. 

For more information, contact Katherine Wright at 416-778-8962 or katherine@twsevents.com.

About The Wright Solution (Event Management Inc.)
From advisory boards to tradeshows, gala dinners to product launches, The Wright Solution is a boutique-style firm specializing in strategic event management services for clients throughout Canada and across the globe. Owned and operated by industry veteran, Katherine Wright, CMP, CMM, The Wright Solution offers a personalized approach to event planning whether for intimate gatherings of 20, or multi-faceted conferences for 600+.

July 19, 2018
Potential Labour Disruption at Exhibition Place

Toronto, ON – Despite bargaining efforts by Exhibition Place to negotiate a ‘stand-down’ period for the beloved CNE Fair; the union representing stagehands, IATSE Local 58 refused to engage in discussions to mitigate impact on the event. Exhibition Place has advised that unless the union will come back to the table to reach an agreement, that the union will be locked out effective Friday, July 20, 2018 at 12:01am.

This action follows negotiations between the Board of Governors and the union, including meetings with the assistance of a provincially appointed mediator.

Exhibition Place has a full contingency plan in place and remains open for business including venue and site operations.

Exhibition Place will continue work towards negotiating a collective agreement that is fair to our employees but also allows us to have sustainable operations and remain competitive locally, nationally and internationally.

About Exhibition Place
Exhibition Place is Canada’s largest business and entertainment venue, attracting over 5.5 million visitors a year. The 192-acre site is an integral component of Toronto and Ontario’s economy, particularly with respect to conventions, sport, festivals, recreation, culture and tourism. Located at Exhibition Place are the award-winning Enercare Centre, Canada’s largest LEED Gold exhibition and convention Centre, and the Beanfield Centre LEED Silver conference venue. Since 2004, Exhibition Place has undertaken an environmental stewardship initiative, entitled GREENSmart; which includes the promotion of sustainable development, environmental initiatives and leading edge green technologies and practices across the site. www.explace.on.ca

For more information contact:
Dianne Young
Chief Executive Officer, Exhibition Place
416-263-3611
dyoung@explace.on.ca

July 19, 2018
Palais des congrès de Montréal : Among the world’s best convention centres

Montréal—The Palais des congrès de Montréal emerged as the runner-up for the APEX Award in Recognition of the Highest Client Rating Received by a Convention Centre. The Palais earned the prestigious international accolade, presented on July 3 in London, on the strength of an exceptional score.

The AIPC APEX Award honours the world’s convention centre with the best customer satisfaction rating for quality. This comes on the heels of the AIPC having recently Gold Quality Standard certified the Palais des congrès, meaning the Montréal venue now joins a very small group of convention centres having both received that certification and also been shortlisted for the APEX Award in recognition of their customer service excellence. “We are very proud of this distinction, which reflects how passionate our teams are about satisfying our clients,” declared Raymond Larivée, President and CEO of the Palais des congrès de Montréal. “When you combine our employees’ knowhow with the excellent quality of our offering, this allows us to deliver the very best to our customers, as we continually strive to exceed their expectations,” he added. AIPC Apex Award

The AIPC Apex Award is a bi-annual recognition of excellence in convention centre customer service quality. The winner and the two runners-up are determined on the basis of a comprehensive analysis of centre performance in a wide range of areas based on customer satisfaction surveys. A separate independent evaluation process carried out by Ipsos ensures a review of factors such as project management quality, as well as catering and technical capacity.

About the Palais des congrès de Montréal
Recipient of the highest quality standards certification in the industry, the Palais des congrès de Montréal attracts and hosts conventions, exhibitions, conferences, meetings and other events. It generates major tourism revenues and intellectual wealth for Montréal and Québec, while also contributing to the international reputation of Montréal, the top host city in the Americas for international events. For more information, visit congresmtl.com.

About the AIPC
The International Association of Convention Centres (AIPC) represents convention and exhibition centre professionals and managers from all over the world. In addition to recognizing convention centre management excellence, the AIPC also provides resources and programs that foster striving for the highest industry standards through research, networking and training.

For information:
Chrystine Loriaux, Fellow Adm. A., B.A.A.
Director, Marketing and Communications
Palais des congrès de Montréal
Phone: 514 871-3108 Marianne de Raay AIPC Secretariat marianne.de.raay@aipc.org Phone: (32) (2) 534 59 53

July 18, 2018
Marriott International to Remove Plastic Straws Worldwide by July 2019

Marriott International (NASDAQ: MAR) today announced that it has adopted a plan to remove disposable plastic straws and plastic stirrers from its more than 6,500 properties across 30 brands around the world. Once fully implemented in one year, the company could eliminate the use of more than 1 billion plastic straws per year and about a quarter billion stirrers. A single plastic straw – which might be used for about 15 minutes – will never fully decompose.

“We are proud to be among the first large U.S. companies to announce that we’re eliminating plastic straws in our properties worldwide,” said Arne Sorenson, President and Chief Executive Officer of Marriott International. “Removing plastic straws is one of the simplest ways our guests can contribute to plastic reduction when staying with us – something they are increasingly concerned about and are already doing in their own homes. We are committed to operating responsibly and – with over one million guests staying with us every night – we think this is a powerful step forward to reducing our reliance on plastics.”

Marriott’s plastic straw initiative is the latest change the hospitality company is making to enhance the sustainability of its operations and reduce plastic consumption. Earlier this year, Marriott began replacing small toiletry bottles in the guest bathrooms of about 450 select-service hotels with larger, in-shower dispensers that distribute more product for guests to use, reducing waste. The new toiletry dispensers are expected to be in place at more than 1,500 hotels in North America by the end of this year, which would enable Marriott to eliminate more than 35 million small plastic toiletry bottles annually that typically go to landfills.

These initiatives build on Marriott International’s commitment to reducing its environmental impact. Last year, the company set its most ambitious sustainability and social impact goals ever that call for reducing landfill waste by 45 percent and responsibly sourcing its top 10 product purchase categories by 2025. These goals and other sustainability programs help reduce our environmental footprint and are part of the company’s Serve 360: Doing Good in Every Direction initiative that addresses social, environmental, and economic issues.

Hotels worldwide have been eliminating plastic straws

In February, more than 60 hotels in the United Kingdom eliminated plastic straws and began offering consumers alternate straws upon request. Many individual properties – ranging from urban boutique hotels to oceanfront resorts – have also been on the forefront of this initiative. Some examples:

– The Pancras Renaissance Hotel London was among the 60 U.K. hotels that in February removed plastic straws. Since then, the hotel has received positive feedback from guests and has halved the number of straws used at the property.

– The Los Sueños Marriott Ocean & Golf Resort in Costa Rica eliminated the use of plastic straws earlier this year.

– The JW Marriott Marco Island Beach Resort in March became one of the first hotels on Southwest Florida’s Paradise Coast to eliminate plastic straws, eliminating about 65,000 straws per month.

– The Four Points by Sheraton Brisbane in June removed plastic straws and stirrers and adopted alternate products throughout the hotel including at Sazerac, the hotel’s 30th floor bar – and the tallest bar in Brisbane.

– The Sheraton Maui Resort & Spa in August became Hawaii’s first resort to remove plastic straws from its restaurants, luaus and other venues, eliminating about 30,000 plastic straws per month.

“Our guests come to stay with us to enjoy Maui’s beautiful environment and incredible marine life, so they’re as eager as we are to reduce harmful pollution,” said Sheraton Maui Resort & Spa General Manager Tetsuji Yamazaki. “By eliminating plastic straws, we have been able to create a substantive dialogue with our guests about the importance of protecting the ocean and endangered animals like the honu (green sea turtle).”

In conjunction with its plastic straw initiative announcement, the company is also eliminating plastic straws from its corporate headquarters.

Marriott International’s plastic straw initiative will take full effect at both managed and franchised properties by July 2019, giving hotel owners and franchisees time to deplete their existing supply of plastic straws, identify sources of alternate straws and educate staff to modify customer service. As part of the initiative, hotels will offer alternative straws upon request.

About Marriott International, Inc.
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,500 properties in 30 leading hotel brands spanning 127 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company also operates award-winning loyalty programs: Marriott Rewards®, which includes The Ritz-Carlton Rewards®, and Starwood Preferred Guest®. For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.

Contacts:
Barbara DeLollis
301.814.3357
Barbara.delollis@marriott.com

Brendan McManus
301.380.4495
Brendan.mcmanus@marriott.com

July 17, 2018
WestJet recognized as North America's Best Low-Cost Airline by Skytrax

Airline also ranked sixth globally in the Best Low-Cost Airlines category

CALGARY/CNW/—WestJet today has been named North America's Best Low-Cost Airline at Skytrax's World Airline Awards for 2018.

"We're proud to be named the Best Low-Cost Airline in North America as voted on by 20 million global travellers," said Ed Sims, WestJet President and CEO. "More than 13,000 WestJetters and their dedication and commitment to providing exceptional service are the true winners of this award. We look forward to providing our guests with more products, services and destinations, along with our caring guest experience as we transition to a global airline."

Globally, WestJet also ranked sixth in the Best Low-Cost Airlines category for 2018.

The annual World Airline Awards began in 1999 when Skytrax launched its first global, annual airline customer satisfaction survey. For 2017-18, the independent, impartial and global awards were voted on by over 20 million customers.

WestJet's growing fleet currently operates more than 700 flights daily, reaching 106 cities in 22 countries across Canada, the U.S., Caribbean, Mexico and Europe.

A complete list of the award-winning airlines can be found here: https://www.worldairlineawards.com/worlds-best-low-cost-airlines-2018/

About WestJet
Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships. WestJet Vacations offers affordable, flexible vacations to more than 60 destinations and the choice of more than 800 hotels, resorts, condos and villas. Members of the WestJet Rewards program earn WestJet dollars on flights, vacation packages and more. Members use WestJet dollars towards the purchase of flights and vacations packages to any WestJet destination with no blackout periods, and have access to Member Exclusive fares offering deals to WestJet destinations throughout our network and those of our partner airlines.

WestJet is proud to be recognized as Best Airline in Canada and Travellers' Choice winner – North America for 2017 and 2018 in the TripAdvisor Travellers' Choice awards for Airlines. The airline was also named the Travellers' Choice Winner – Economy, North America, 2018. All awards are based on authentic reviews from the travelling public on TripAdvisor, the world's largest travel site. We are one of very few airlines globally that does not commercially overbook.

WestJet is publicly traded on the Toronto Stock Exchange (TSX) under the symbol WJA. For more information about everything WestJet, please visit westjet.com.

Recent recognition includes:
2018/2017 Best Airline in Canada and Travellers' Choice Winner Mid-Sized and Low Cost Airlines – North America(TripAdvisor Travellers' Choice awards for Airlines)
2018 Travellers' Choice Winner – Economy, North America (TripAdvisor Travellers' Choice awards for Airlines)
2018/2017/2016 Canada's Most Trusted Airline (Gustavson School of Business at the University of Victoria)
2016 Canada's most reputable company for Corporate Social Responsibility (Reputation Institute)
2016/2015/2014/2013/2012 Ranked top three for Canadian Brands (Canadian Business Magazine)
2016/2015/2014/2013 WestJet RBC World Elite MasterCard ranked #1 in Canada (MoneySense magazine)

Connect with WestJet on Facebook at facebook.com/westjet
Follow WestJet on Twitter at twitter.com/westjet
Subscribe to WestJet on YouTube at youtube.com/westjet
Follow WestJet on Instagram instagram.com/westjet
Read the WestJet blog at blog.westjet.com

SOURCE WESTJET, an Alberta Partnership

For further information: Media contacts: To contact WestJet media relations, please email media@westjet.com.

July 17, 2018
Air Canada named Best Airline in North America at the Skytrax World Airline Awards 2018

Second consecutive year, seventh time in nine years that Air Canada has won

MONTREAL/CNW Telbec/ - Air Canada was named Best Airline in North America for the second consecutive year at the 2018 Skytrax World Airline Awards ceremony held today in London. It is the seventh time in the past nine years the carrier was selected as the best in North America by the World Airline Awards, which are based on passenger satisfaction surveys of approximately 20 million global travellers.

"We are very pleased that Air Canada has again been recognized as the Best Airline in North America by the highly respected Skytrax World Airline Awards. This is the seventh time in nine years Air Canada has been honoured with this award, demonstrating our successful transformation into a leading global carrier. I thank our 30,000 employees who are the true winners of the Skytrax Award, for delivering superior service while transporting more than 48 million customers a year safely to their destinations," said Calin Rovinescu, President and Chief Executive Officer of Air Canada.

"This award shows that our customers, whom we thank for their continued loyalty, appreciate the investments Air Canada is making to deliver service that is the best in North America and increasingly recognized as industry-leading globally. This includes ongoing investments in customer service training, as well as our fleet renewal program, our strategic global network expansion, and the recent launch of Air Canada Signature Service, an end-to-end premium travel experience," said Benjamin Smith, President, Airlines and Chief Operating Officer at Air Canada. "I also thank our employees for their unwavering commitment and together, we look forward to introducing further enhancements for customers, such as the current roll-out of satellite Wi-fi on our widebody fleet, the delivery of the new Airbus A220-300 (formerly known as the Bombardier C Series) aircraft next year, and beyond that the launch of our new loyalty program, which will offer additional earning and redemption opportunities through an advanced digital experience."

Edward Plaisted, CEO of Skytrax, said: "Air Canada achieved a remarkable success winning this top accolade as the Best Airline in North America for the seventh time. Air Canada demonstrates that it is truly a passenger favourite as it continues to receive such a vote of confidence from customers."

Since 2010, Air Canada has embarked on a $10 Billion capital expenditure program to elevate the travel experience which has included:

  • An expanded global network connecting over its Canadian gateway hubs to more than 220 cities in Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central America and South America. This summer alone 25 new routes have been added. Air Canada is one of only a few airlines in the world to serve all six inhabited continents;
  • A fleet renewal program that introduced Boeing 777s and state-of-the-art Boeing 787 Dreamliners, new Boeing 737MAX aircraft, with Airbus A220-300 jets entering the fleet in 2019;
  • Best in class cabin interiors across its wide-body fleet, featuring lie-flat direct aisle access Signature Class seats and a dedicated Premium Economy cabin offering increased pitch and width;
  • Recent introduction of wide-body Signature Class Service on select flights on prime North American routes which include Toronto to and from Vancouver, San Francisco Los Angeles; Montreal to and from Vancouver; and New York(Newark) to/from Vancouver, featuring an end-to-end premium travel experience with seamless airport to onboard services with exclusive services and amenities;
  • New International, Domestic and U.S. Maple Leaf Lounges, including the Air Canada Signature Suite for eligible customers travelling in Signature Class internationally at its Toronto Pearson global hub. The suite features a la carte dining with a menu created by celebrated Canadian Chef David Hawksworth;
  • Ongoing customer service training initiatives for customer-facing in-flight, airport, baggage and call centre employees;
  • Technological innovations to facilitate customer interactions, including a new website compatible with all types of devices for a consistent experience, ongoing refinements of mobile technology, and increased investments in AI to further develop customer-focused capabilities and information management;
  • Enhanced onboard amenities such as signature dishes prepared by Chef David Hawksworth coupled with wine pairings by world-renowned sommelier Veronique Rivest, and in-flight Wi-fi connectivity fleet-wide in North America, which is now being progressively implemented onboard the international fleet, to complement Air Canada's personal seatback In-Flight Entertainment System that offers hundreds of hours of free digital audio-visual content.

About Skytrax
Celebrating their 18th anniversary, the World Airline Awards are independent and impartial, and was introduced in 1999 to provide a customer satisfaction study that was truly global. Skytrax pay all costs of the Survey and Awards event. Airlines do not pay any survey entry or registration fee, and the awards event is free to attend. There are no charges for airline use of the award logos and results. Over 100 customer nationalities participated in the survey with 20.36 million eligible entries counted in the results. All survey entries were screened to identify IP and user information, with duplicate, suspect or ineligible entries deleted. 335 airlines are featured in the survey results. The online survey operated from August 2017 to May 2018, together with invitations sent to previous year respondents in the survey database (total 24.45 million customers). Customer survey forms were offered in English, French, Spanish, Russian, Japanese and Chinese. The highest nationality increase in the 2018 survey was Chinese customers with an additional 3.5 million entries.

About Air Canada
Air Canada is Canada's largest domestic and international airline serving more than 220 airports on six continents.  Canada's flag carrier is among the 20 largest airlines in the world and in 2017 served more than 48 million customers.  Air Canada provides scheduled passenger service directly to 64 airports in Canada, 59 in the United States and 98 in Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central America and South America. Air Canada is a founding member of Star Alliance, the world's most comprehensive air transportation network serving 1,317 airports in 193 countries.  Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax, which also named Air Canada the 2018 Best Airline in North America.  Air Canada was also named the 2018 Eco-Airline of the Year by the respected airline industry publication Air Transport World in its 44th Annual Airline Industry Achievement Awards for its commitment to emissions reductions through supporting the development of alternative fuels, its numerous green programs and partnerships, and being the first airline worldwide to voluntarily join the World Bank's IMF Carbon Pricing Leadership Coalition. For more information, please visit: www.aircanada.com/media, follow @AirCanada on Twitter and join Air Canada on Facebook.

SOURCE Air Canada

For further information: Isabelle Arthur (Montréal), Isabelle.arthur@aircanada.ca, 514 422-5788; Peter Fitzpatrick (Toronto), peter.fitzpatrick@aircanada.ca, 416 263-5576; Angela Mah (Vancouver), angela.mah@aircanada.ca, 604 270-5741; Internet: aircanada.com

July 09, 2018
Business Events Canada to host 6th annual Incentive Canada Marketplace

Business Events Canada (BEC), is set to host its sixth annual Incentive Canada Marketplace in Montréal and Tremblant Resort, Québec, providing qualifying incentive travel buyers and decision-makers an opportunity to connect with Canadian incentive destination, hotel and experience providers to learn what Canada offers this elite, niche market. Warmly welcoming, Canada is a sought-after incentive reward with meaning. Recognition events come alive here in diverse, cosmopolitan cities brimming with spirit and Canadian hospitality. Top-notch mountain, coastal and spa resorts become adult playgrounds, and some of the best places to say, “thank you.” Corporations honour the best of the best with only-here, only-now, only-with-us experiences in alluring, off-the-beaten-path destinations all-across Canada.


In an Incentive Canada first, this year’s event features a dual destination experience. Guests of Incentive Canada will be treated as full VIPs with everything from airfare to luxurious accommodation at the newly redesigned Fairmont Queen Elizabeth and the Fairmont Tremblant, and one-of-kind Canadian cultural and culinary experiences throughout their trip. Over the course of five days/four nights the gathered group will meet one-on-one with hotels, DMCs, airline partners and Canada’s incentive destination experts to learn just why Canada is an incentive worth working for. The itinerary is designed for guests to experience Montréal and Tremblant as an incentive winner would: indulging in Montréal’s acclaimed culinary scene; exploring the Laurentian mountains on hosted activities, and more.


Chantal Sturk-Nadeau, Executive Director of Business Events Canada, commented, “As a division of Destination Canada with the mission to attract business events to the country, Incentive Canada lets us showcase the depth and breadth of exclusive experiences that motivate and reward, along with the luxurious properties and sought-after destinations incentive planners and winners are seeking. We are delighted to host guests from the US, UK and Europe at Incentive Canada and for them to have valuable dialogue with our destination and industry experts.”

Notes to Editors:
About Business Events Canada: Business Events Canada (BEC) is the division of Destination Canada charged with bringing meetings, conventions and incentive travel (MC&IT) programmes to Canada. The unit’s name reflects the importance of the business travel sector in going beyond simply filling hotel rooms and convention centres (although extremely important) and recognises the important role meetings and incentives play in supporting Canada’s international business and investment priorities. In addition to the Incentive market, BEC focuses on attracting global events from across
seven priority economic sectors in which Canada holds a competitive advantage: Aerospace, Agriculture and Food, Clean Technology, Education, Information & Communication Technology, Life Sciences and Natural Resources. These priorities are in line with the areas in which Canada is internationally recognised as a centre of excellence.


For Further information please contact:


Chantal Sturk-Nadeau, Executive Director Business Events Canada Chantal.sturknadeau@businesseventscanada.ca


Media Relations, Kim Cameron: kim@loudscout.co


For information on Business Events Canada visit: www.businesseventscanada.ca

July 06, 2018
WestJet announces executive leadership changes

20-year industry veteran to drive airline strategy

CALGARY/CNW/—The WestJet Group of Companies today announced changes to its executive leadership team. Bob Cummings, Executive Vice-President, Strategy and Guest Services will retire effective July 31, 2018. Cam Kenyon, Executive Vice-President, Operations is leaving WestJet to return to the United States effective August 31, 2018. Charles Duncan, Executive Vice-President, and President, WestJet Encore has been appointed Executive Vice-President and Chief Strategy Officer, effective August 1, 2018.

"Bob Cummings has served as an EVP for more than 12 years and in that time the airline successfully grew revenues from $1 billion to more than $4 billion," said Ed Sims, WestJet President and CEO. "His guidance and experience have been invaluable to us all. I thank Bob for his many contributions and wish him well in his next chapter."

"Cam Kenyon is returning to Denver to be with his family and we are grateful that he extended his contract twice to lead us through WestJet's transition to a global, full-service carrier and our labour negotiations," continued Ed Sims. "I thank Cam for the wealth of experience he has brought to the role."

"WestJet has reached a critical juncture as we look to significantly expand our global network," commented Ed Sims. "In his role as Chief Strategy Officer, Charles Duncan will be responsible for providing the leadership necessary to ensure that WestJet's strategic goals are met."

Charles Duncan previously worked for more than 20 years at United and Continental Airlines in a variety of commercial and operational roles before joining WestJet in June 2017 as Executive Vice-President and President, WestJet Encore. Since that time he has led the Encore team to continued expansion with the delivery of an additional eight Bombardier Q400 aircraft. Through his leadership, WestJet Encore is now among the best in on-time performance for regional airlines.

"Strategy development and significant ability to execute will be the keys to our success," said Charles Duncan. "I am honoured to lead this team."

Along with the executive changes, John Aaron, Vice-President, Flight Operations for WestJet Encore will assume the role of Vice-President and General Manager, WestJet Encore, reporting to the Executive Vice-President and Chief Operations Officer.

Global searches are underway for both the Chief Commercial Officer and Chief Operations Officer.

About WestJet
Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships. WestJet Vacations offers affordable, flexible vacations to more than 60 destinations and the choice of more than 800 hotels, resorts, condos and villas. Members of the WestJet Rewards program earn WestJet dollars on flights, vacation packages and more. Members use WestJet dollars towards the purchase of flights and vacations packages to any WestJet destination with no blackout periods and have access to Member Exclusive fares offering deals to WestJet destinations throughout our network and those of our partner airlines.

WestJet is proud to be recognized as Best Airline in Canada and Travellers' Choice winner – North America for 2017 and 2018 in the TripAdvisor Travellers' Choice awards for Airlines. The airline was also named the Travellers' Choice Winner – Economy, North America, 2018. All awards are based on authentic reviews from the travelling public on TripAdvisor, the world's largest travel site. We are one of very few airlines globally that does not commercially overbook.

WestJet is publicly traded on the Toronto Stock Exchange (TSX) under the symbol WJA. For more information about everything WestJet, please visit westjet.com.  

Recent recognition includes:
2018/2017 Best Airline in Canada and Travellers' Choice Winner Mid-Sized and Low Cost Airlines – North America (TripAdvisor Travellers' Choice awards for Airlines)
2018 Travellers' Choice Winner – Economy, North America (TripAdvisor Travellers' Choice awards for Airlines)
2018/2017/2016 Canada's Most Trusted Airline (Gustavson School of Business at the University of Victoria)
2016 Canada's most reputable company for Corporate Social Responsibility (Reputation Institute)
2016/2015/2014/2013/2012 Ranked top three for Canadian Brands (Canadian Business Magazine)
2016/2015/2014/2013 WestJet RBC World Elite MasterCard ranked #1 in Canada (MoneySense magazine)

Connect with WestJet on Facebook at facebook.com/westjet
Follow WestJet on Twitter at twitter.com/westjet
Subscribe to WestJet on YouTube at youtube.com/westjet
Follow WestJet on Instagram instagram.com/westjet
Read the WestJet blog at blog.westjet.com

SOURCE WESTJET, an Alberta Partnership

July 05, 2018
Paradisus Los Cabos Joins The Leading Hotels of the World

London (July 5th,2018) – Paradisus Los Cabos has joined The Leading Hotels of the World, Ltd., a curated collection of independent and distinct luxury hotels.

“It is a pleasure to welcome Paradisus Los Cabos to our portfolio of independent, luxury hotels,” said Deniz Omurgonulsen, Vice President, Membership, The Leading Hotels of the World. “This meticulously reconstructed property is part of the successful redevelopment story of the vibrant destination of Los Cabos. The hotel offers a perfect beach escape, complemented by uncommon culinary, cultural and nature experiences, for Leading Hotels’ curious travelers.”

The Leading Hotels of the World is one of the largest luxury hotel collections globally, comprised of more than 400 properties in 80 countries. Only the world’s most distinguished hotels are awarded the collection’s prestigious status, becoming members for their remarkably uncommon attributes and meeting exacting standards with respect to accommodations, service, cuisine, staff and facilities. Through impressive architecture, design and cultural experiences, which are enhanced by the company’s brand values, the collection is for the curious traveller looking to discover new destinations.

The all-inclusive beachfront property is Paradisus by Meliá’s fourth hotel in Mexico, which opened in December 2016 following a multi-million-dollar renovation. Paradisus Los Cabos is situated only 25 minutes from San Jose del Cabo International Airport and on one of the few swimmable beaches in the Cabo corridor. Set in 14.5-acre grounds surrounded by stunning gardens and picturesque mountains, the luxury resort reflects the natural beauty of the destination. It features 350 guestrooms including 98 Royal Service Suites with butler service, 30 Family Concierge Suites, and 28 Ocean View Swim-up Suites. Paradisus Los Cabos offers adults-only Royal Service, which allows guests to reconnect with nature and indulge in life’s finer moments with a private butler service, whilst Family Concierge provides a tailored experience for families, at the hand of our efficient Family Concierge, to

create everlasting memories. The hotel also features four swimming pools, seven bars and seven restaurants serving a variety of international cuisines, influenced by the local gastronomy and culture for an authentic experience. It is also home to one of the largest Convention Centers in the destination, with over 13,500 square feet of meeting space, and located next to a private golf course (Cabo Real Golf Course).

Paradisus Los Cabos provides guests with a superior culinary programme which takes dining to the next level, with restaurants including Naos (international buffet), Bana (contemporary Asian), Market Grill (Italian-Argentinian), Mole (modern Mexican) and La Palapa (exclusive poolside Royal Service grill). For an additional cost, guests can dine at Gastro Bar by Martin Berasategui, which features award-winning cuisine by 8 Michelin star-rated chef

Martin Berasategui. At Gastro Bar, guests can indulge in either an à la carte menu or a tasting menu carefully curated by the chef. For those that want to enjoy more of a party atmosphere, they can experience any of the resort’s bars and lounges, including Avenue Bar, Wet Bar Swim-up Pool Bar and GABi, a two-story beach club with a roof top terrace overlooking the Sea of Cortez.

Rounding up the impressive facilities and offerings, the resort features a signature wine cellar, 24-hour room service and complimentary Wi-Fi access. Committed to the health and wellbeing of guests, Paradisus Los Cabos offers a signature YHI Spa with a comprehensive menu of luxurious treatments and prestigious products to nourish and rejuvenate the body, relaxation areas for guests, a ludic pool plus a Fitness Centre for personal training and wellness activities. 

About Paradisus by Meliá

Paradisus by Meliá is a luxurious, all-inclusive hotel brand owned and managed by Meliá Hotels International, one of the most successful family-owned hotel companies worldwide. The properties are located in some of the world’s most breathtaking destinations, as well as emerging hotspots, offering the ultimate guest experience. The luxury hotel brand currently has 11 hotels in Cuba, Dominican Republic and Mexico, such as Paradisus Palma Real and Paradisus Punta Cana (Dominican Republic), Paradisus Cancun, Paradisus Playa del Carmen and Paradisus Los Cabos (Mexico), all surrounded by stunning gardens, with beach-front views that reflect the natural beauty of the destination. 2018 and 2019 will see new openings in Mexico and Cuba.

Committed to health and well-being and environmentally conscious, each resort offers a range of authentic, personalised, Life Enriching Experience activities such as yoga, YHI Spa treatments, water sports and cooking classes. Guests are encouraged to immerse themselves in local experiences, from guided tours and offsite excursions to a superior culinary programme available at each resort. Paradisus by Meliá offers unique room categories and luxury upgrade options, including Royal Service (adults only) and Family Concierge (families only), which are ideal for a wide range of guests: couples, family holidays, weddings and business trips.

 

About Meliá Hotels International

Founded in 1956 in Palma de Mallorca (Spain), Meliá Hotels International is one of the largest hotel companies worldwide, as well as the absolute leader within the Spanish market, with more than 380 hotels (current portfolio and pipeline) throughout more than 40 countries and four continents, operated under the brands: Gran Meliá Hotels & Resorts, Paradisus by Meliá, ME by Meliá, Meliá Hotels & Resorts, INNSIDE by Meliá, Sol by Meliá and TRYP by Wyndham. The strategic focus on international growth has allowed Meliá Hotels International to be the first Spanish hotel company with presence in key markets such as China, the Arabian Gulf or the US, as well as maintaining its leadership in traditional markets such as Europe, Latin America or the Caribbean. Its high degree of globalisation, a diversified business model, the consistent growth plan supported by strategic alliances with major investors and its commitment to responsible tourism are the major strengths of Meliá Hotels International, being the Spanish Hotel leader in Corporate Reputation (Merco Ranking) and one of the most attractive to work worldwide. Meliá Hotels International is included in the IBEX 35 Spanish stock market index. Follow Meliá Hotels International on Twitter @MeliaHotelsInt and Facebook meliahotelsinternational.  www.melia.com

About The Leading Hotels of the World, Ltd. (Leading Hotels)

Comprised of more than 400 hotels in over 80 countries, Leading Hotels is a collection of uncommon luxury hotels. Rooted in the locations in which they are found, members embody the very essence of their destination. Through varied styles of architecture and design and distinct cultural experiences enhanced by passionate people, the collection is for the curious traveler looking for their next discovery. Established in 1928 by several influential and forward-thinking European hoteliers, Leading Hotels has a nine-decade-long commitment to providing remarkable, authentic travel experiences.  The company selects only hotels that meet its high standards for quality and distinctiveness, resulting in a curated portfolio of hotels united not by what makes them the same, but the details that make them different. Leaders Club is the company’s exclusive tiered guest loyalty program, consisting of like-minded travelers seeking uncommon travel experiences.  The program provides its members with personalized service and exclusive travel benefits to enhance their stays at any Leading Hotel around the world.  For more information visit: www.lhw.com,  Facebook at www.Facebook.com/LeadingHotels and Instagram @leadinghotelsoftheworld