A recent Court of Appeal ruling by Justice Gregory A. Pockele found that David Gray, president of Ontario-based All Sport Accommodation, functioned as a travel agent when he facilitated accommodation with a hotel on behalf of his clients. At the time, Gray was not registered with the Travel Industry Council of Ontario (TICO), the administration and enforcement body of the Ontario Travel Industry Act, and to which all those who sell or facilitate travel services (which includes accommodation), must, by law, belong. As a result, Justice Pockele ruled that Gray was in violation of the Act and was thus "properly convicted."
This ruling effectively defines planners as travel agents. What do you think about this situation? Weigh in with our poll and post your experiences and opinions on our Facebook page or on IgniteMeetingsConnect.
Read the Court of Appeal ruling in full here.