Your Opinion

Will you be giving holiday gifts this year?
 
Will you be giving holiday gifts this year?
Yes
80%
No
20%
Maybe
0%
 
look_for_new_issue
Advertisement

Expense Accountability

Read how one company considers expense habits in employee performance reviews.

At a leading business services company, it could potentially be a career-limiting move for an employee not to file work-related expenses on time. When a situation arises during promotion ratings where two employees are rated exactly the same in every other category, a record of on-time expense report submissions is often used as a tie-breaker. This fact is well known among employees of the firm, which was highlighted in a recent Accenture report on Expense Management Strategies for an Economic Downturn, prepared in collaboration with American Express.

“The key message this type of approach sends to corporate card users and travellers is accountability,” says Kerri-Ann Santaguida, senior vice-president, account development for Commercial Card, American Express Canada. “When employees are informed of the implications of not adhering to policies, they are more likely to make more cost-effective decisions. A company can use this type of approach to say to employees: ‘protecting our bottom line is important to us, and we hope it is important to you as well’.”

On the flip side: incentives
The same company also provides incentives to adhere to corporate card policy. Since employees are responsible for paying their bills, the company offers reimbursement of the annual rewards program fee to those who pay on-time and in-full. These tactics linking expense habits with specific consequences are just a few examples of creative ways companies can use corporate cards as a mechanism to drive compliance of expense and corporate travel policies and hold employees accountable, suggests Santaguida. “Enforcing the policy can take on many different forms including tying the compliance to procurement goals, to HR goals, to employee goals, and so on. What enforcement looks like for a company is really inherent in the culture of that company. The key with this kind of approach is communication and consistency.”

By Julie Charles

other articles in this section

At Your Bleisure

Cover me!

Uber. Airbnb. Lyft…

Q&A with Anthony Pollard

Data Dilemma

Getting on track

So Long, Swipecards

Take your Best Shot

Benefits of Integrating Mobile Payment Platforms

Trend Setter, Dorothy Dowling

Newest Cloud Technology

Is it Time to Dust Off your Corporate Travel Policy?

The Future Travel Credit Management Solution

Planes, trains and data plans

When employees fall ill on the road

Burnout Busters

The Rules of Compliance

Communal Spaces Boost Hotels' Comfort Factor

Making the most of travel and expense management systems

May the Best Vendor Win

Evaluating disaster recovery plans

On the Road Again

Hotels Taking Wellness to a Whole New Level

Corporate Travel Tracker

Controlling Corporate Travel Costs

The Anti-stress List

The Blurred Line Between Corporate Travel Manager and Planner

Big Flight Discounts for Small Businesses

Are Business Travellers Putting Corporate Data at Risk?

Timesaving Mobile App for Superior Car Service

Company Car or Driver-owned?

10 Healthy Travel Tips

Navigating Emerging Markets

Business Travel Etiquette

Rogue Travellers on Spending Sprees!

Business Travel and Health

Social Media and Travel Programs

Baggage Handler Confidential

Travel Expense Reporting

Buses Mean Business

Travel Budgets Analyzed

Q+A with Ron DiLeo

Progressive Extended-Stay Programs

Dynamic Hotel Pricing

The Perfect Travel Management Company

The Kindest Cuts

Green Businesses

Travel Policy Compliance

Car Sharing: The leaner, greener choice!

Expense Accountability

Hotel Program Success

Costly Corporate Credit Card Programs

Travel Less, Save More?

Dynamic Pricing

Travel Program Success

Meetings Abroad: Are you Prepared?

Maneuvering Through the RFP Process

Cross-Border Air Travel

Time for a Travel Policy

10 Ways to Avoid Business Travel Pitfalls

Bargaining Table Car Rental Tips for Corporate Planners

Creating Travel Policy Compliance

Sustainable Travel Tips

Crucial Travel Policy Changes to Save Time and Money

Tipping Guide for Business Travellers

Corporate Travel Policy

Passport Essentials and Other Requirements

Managing your Company's Travel Risks

Duty of care to travellers goes beyond borders

order Valtrex